Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a ticket from agra cantt to allahabad on train no '12404' with ticket pnr '[protected]' for 3 january 2018 through irctc in tatkal quota. I received a message from "vm-irsmsa" at 10:40 am on 3 january 2018, stating that the train no "12404" has been cancelled due to unavoidable circumstances. But as it turned out it plied as usual and because of this information i have to change my plan accordingly and i was not able to travel and...

I had cancelled the ticket on 30.12.2017 and amount of rs. 370 has to be credited to my account. But after elapsing of 3 days the status showing as amount refunded in bank - "payumpp".

Transaction id - [protected]
Refund id - [protected]

Please look into the matter and arrange to refund my rs. 370/- in concern account.

For any type of co-ordination please send the mail to my mail...

I had canceled 4 tickets on 22/12/2017 and the amount of 3115 has to be credited to my account. Even after 11 days, the amount has not been received in my bank account. On the website, it is showing that the amount is been refunded and bank name as payumpp. Details as below,

Refund id -
1. [protected]
2. [protected]
3. [protected]
4. [protected]

Kindly look into the...

I booked 3 tickets for onward journey and 3 tickets for return journey on 21st december 2017, to avail the njp-hwh satabdi express, on the dates 03.01.18 and 06.01.18! While booking, money was deducted from my bank account (Rs.3910 for onward and rs.3570 for downward) but the confirmed ticket was not produced, as the process failed! I waited for over a week to see if the tickets are confirmed after all, but to no result! I'm providing you...

Sir,
I tried to book railway reservation tickets through irctc online e-ticketing facility on 02jan2018. During the booking process due to network failures my transaction could not succeed and reservation was not done. When i cheked my account balance on 02jan2018 balance is showing less amount. I request you to kindly look in to the issue and debit back my amount to my account.
User name of irctc - jateswar90
Failed...

I have booked 6 tickets for shatapdi express on 15th jan from ranchi station. But the amount rs 5195 has been deducted from my account already yet i didn't receive any ticket confirmation.
I need either ticket confirmation or money refund.
And even before we tried to confirm ticket for int express. An amount of 3k+ has also been deducted but not confirmed.
I think it's a very casual way to deal with it.
Neither...

Hey
I would like to inform you that i have canceled a e-ticket from irctc on dec 2017, and ticket is cancelled on the same day but the refund for thr cancellstion is not credited in my account till today.
I have sent various emails and tweets to irctc, but i dont get any response for
That, the charges of reservation was above 700, anf the refundable amount was 525rupee.
I hope u will help me, to have the refund...

Actually at the time of registration in irctc, i entered mistakenly wrong mail id for which my account is not verified by mail id. So, please send me the verification code to my correct below mentioned mail i'd.

User id-damornm88

Registered mob — +[protected]

Correct mail [protected]@gmail.com

Wrongly entered mail [protected]@gmail. Om...

I have booked 12624 tvm-chennai sf train. My boarding station is chengannur. Train has to come here by 04:50. Now we got the announcement that it has delayed by 1 hr 30 mins. Could you please let me know the reason for the delay. Please don't allow crossings for special /delayed trains. Till the normal/ordinary has to pass by. I think that's the best priority. It's wasting our valuable time and effort....

Hi,

I booked a train ticket in tatkal quota on irctc on 7th dec 2017. But i was late and ticket status is tatkal waiting list. So as per the rules i will get the refund for this transaction. On irctc website it is showing that a refund of rs 860/- was credited on 12-dec-2017 to the bank name zkpy. I didn't get the refund to my bank account. Please credit the refund to my bank account as soon as possible.

Regards,...

I had booked a ticket with general quota on irctc (Rs. 630) for 2 people and later cancelled it.

1. On cancellation the refund amount i guess should be[protected] = status on irctc website says that amount of 390 would be refunded. Please confirm what should be the refund amount

2. Irctc website says that the amount of 390 was refunded through zkpy. But i have not received any payment in my hdfc account through...

I have done a reservation in tatkal but they have showed me the transaction has failed but the amount is deducted from my bank account. I need my money back from irctc. I have done it from bikaner to saharanpur. I didn't get any message of confirmation of ticket so i need my money ₹461 back. I don't know what the system is doing everytime i face problem with ticket confirmation on railways. I need my money back.. Please do something...

Hello i was travel in shatabdi yuva experess in last week waha humne khana order kia train ki hi canteen s waha s itna bura khana mila jisme kide thy mene y complant canteen wale ko ki or uska koi responce nhi h tha iske bad pichhle ek week s m bimar hn and d resion is food poisnig iske bad mene irctc ki website p or railway ki website p b mail bheji or unse replay manga iska bad mene us khane ki pics fssai ko b bheji magar kisi ka koi responce...

I travel frequently from chennai to kerala, karnataka or hyderabad.. Everytime there are people who get into the reserved compartments without having a reservation. These people typically travel to a station which is 1 or 2 hours from chennai.. For example katpadi or arakkomam. And they occupy our seats or upper berths. Why is this allowed? Why is this not regulated.. These travelers have zero accountability. There are instances where they...

Dear team,

As per your recent reply to our query, kindly find attached bank statement till date i. E.[protected] to[protected].

Kindly find below details of my queries.

We had booked the eticket for train pune jaipur express journey from pune to jaipur scheduled on 01/05/2017, but due to some technical error from irctc, the above mentioned eticket did not get confirmed. Although the fare amount...

I booked railway ticket on 07 october through debit card with pin powered by payu whose details are:
Passenger name: aman goyal
Age: 19
From: roorkee to: chandigarh of
15011 lucknow chandigarh express
Sleeper class, fare: 140.35 &.35 is payu charge.
However, the amount is deduct from my account but is not paid to railway department by payu. Thus, my reservation was not taken in consideration by railway...

I have booked the train ticket on 6th december 2017 from pune to varanasi for 27th feb 2018. My money got deducted from my account but my ticket was not booked. My ticket transaction id is [protected]. I have contacted the customer care executive they have also excepted and cleared that there is a transaction for this ticket id and i have also attached my bank statement for the above transaction and mail it to irctc but they are failed...

Dear sir,
I'm booked a Ticket on 29th December 2017 I've booked train tickets from Gorakhpur to Yesvantpur through irctc websit in Google Chrome. On the first attempt i had made a payment of Rs 1520+11.80Rs. After the payment deducted from my account, but tickets not get booked.

The refund of Rs 1531.80 has not yet received and payment details given below.

Date29 Dec 2017
Withdrawal 1531.80br...

Hello sir,

I am unable to login to my irctc account. I am using my username:- dishanimav since 7-8 years and all of a sudden today i get a message that it is invalid user. Please help me in resolving this issue. I have total of 5 bookings done on the irctc website. I am travelling tomorrow which did not had confirmed booking. I need to log on to the website to check my booking status. Please help urgently.

Regards,...

Dear sir, on 26th december 2017 i've booked two train tickets from trivandrum to ernakulam through irctc app. On the first attempt i had made a payment of rs 365. After the payment deducted from my account, got some error message and tickets not get booked. I booked again by paying another 365 to get the tickets.
The refund of rs 365 has not yet received and payment details given below.

Date26 dec 2017
Withdrawal365.90br...