Infibeam Complaints & Reviews

I had made an order with Infibeam on the 23rd of Dec, 2010. The payment was made via card and subsequently, cleared from the bank. The delivery promise as per the site was 21 to 35 business days.
At the time of booking, system was showing stock of the ordered book.
Order : 7792047

I never got any status detail on order for 65 days despite of my continous phone calls and mails. After such a painful experience,...

Hello,


I've placed and order (Order : 7841602) for a Samsung Galaxy S phone on Jan 30th Sunday using my co-brothers credit card.
Before placing the order I called up the infibeam helpline +[protected] and was told the item was in stock. I was asked to provide ID proof for verification via and email. I provided all the ID's copy via email within 30 minutes. I was following up with infibeam and I was...

I ordered some gift from Infibeam for my newphew's birthday. Payment was made smoothly & I am waiting for the product to reach my newphew. They had promised a delivery time of 5-7 days.

After 8 days, I got an email from Infibeam saying that "Since this is your first purchase from Infibeam & the payment has been made with a credit card, provide some verification proof.

What the [censored]?
br...

I ordered a book from Infibeam with order # 7719431 on oct 20, 2010. I haven't received it yet and there is no refund even. Every time they say it'll take 7-10 more days whereas it was promised to be delivered with 15-22 working days. Appalling service, It appears that it is a misleading statement as they say they have over lac books. It is several thousand light years away from becoming an Indian Amazon if they continue servicing...

I recieved this mail on 30 October from Infibeam.

Thank you for choosing Infibeam.com for shopping online.
This is to notify that we have received your query regarding order number 7726576 and it has been forwarded to the concerned department. We request you to grant us 24 to 48 hours so that we can investigate the matter and get back to you with the results. We anticipate your co-operation on the same.

Till...

I had bought an Item from www.infibeam.com India on 29/10/2010 Order : 7728122 Amount NRI 17324 Amount was debited on my account.
The CCAvenue and infibeam also send me an email confirming that my order is complete and paid.
BUT my account page on infibeam.com shows that my payment is NOT complete, next I got a reply from infibeam informing me that my payment is not complete again.
I informed this to customer care, then...

My order no. is 7707156.

I ordered the book from Russia With Love(penguin viking fic edition) but these guys sent me the wrong edition. They sent me the UK edition which I do not require.

I've complained to the company via emails but haven't got any response.I've also called thrice but have got nothing but false promises.

Please help me and tell me what steps should I take....

Hi,

I had placed an order with infibeam. My order number, 7684739was placed on 16/09/2010. It had a delivery promise of reaching on 23rd Sept 2010. It has still not reached.

I do not get replies for my message and their phone is not reachable. I have no clue what to do.

Please help. Infibeam if you are listening please worry about your rapport....

I placed an order with order number 7658665. I was promised delivery by the 1st september. However, neither has the good arrived nor has there customer service answering my calls. Infact, the phone numbers on their page doesn't work. I have used other companies for sending goods to india, but Infibeam seems like a fraud service.
Also, i have written two emails till now but there has been no response from this company.
Jit...

THANKS FOR BEING SO IRRESPONSIBLE "INFIBEAM" TEAM


I haveordered a rakhi gift for my sister on Aug-15-2010. The expected delivery date is 23-Aug-2010. I have either recieved any shippment

confirmation nor the order showing any details of shippment. I called the customer support twice, first time they told me that they will call me after checking with shipper, but i didnot received any call....

Sir/Madam,

I have placed a order of 2 books and amount of Rs 206/- has been deducted on dated 10/08/2010 but till the time i have not received the books.

As per status of the order no 7638900 same was shipped on dated 10/08/2010 vide POD no GE[protected]WW thru TNT courier.

After repeated call to infibeam team and TNT also no solution provided to me.

As per infibeam their maximum TAT...

Yesterday I received the Book from www.infibeam.com and while I was going thru the book, I am surprised to see that many of the pages was missing (after Page no. 6, there was page no. 23) in the book "I too had a love story".

This is really depressing. I had paid Rs. 100 and the site had cheated me. They are so irresponsible that they had not yet consider to check before sending the same to me.

I should...

1. I am Sqn Ldr S Handa. I had purchased two books online from www.infibeam.com on 19 Apr 10 and paid rs 778 (through net banking) for them. The details of the order are
order no-7542625
sub order for book[protected]
sub order for book[protected]

2. The delivery promise as indicated on the portal was 11-17 days but i have not received the books till date.

3. on 7 may 10 (after 17 days)...

I had ordered a dozen Premium Alphonso Mangoes from www.infibeam.com on 15th April 2010 to be delivered to New Delhi vide order no 7539858 under 7-10 days delivery terms. On 20th April 2010 i got a mail from Infibeam stating there would be a delay of 12-14 days due to bad weather conditions but infact there has been no bad weather conditions in India during this period. This was the first time they tried to mislead me. On 26th April 2010...

Hi,
I have ordered one 1gb Scandisk Micro SD CARD from infibeam on[protected],paid through Credit card.

Vendor informed me that they are dispatch my Card in[protected] to my office address.

9 days passed not received,try to contact customer care,response & behaviour very bad.

Kindly request to all the customer not to buy from www.infibeam.com.

As they are cheating the...

Hi,

I'm a victim of false promises of delivery by the website infibeam.com
I placed an order for 3 books on the website vide
Order Number :7532249
Order Status: ShippingInProgress
Order Date: 06-Apr-2010
Payment Method: Credit Card
Order Summary:
Items Cost (Rs.): 474
Shipping & Handling (Rs.): 0
Total Amount Payable / Paid (Rs.) 474

They...

Sir,
I am pruchase two Ipl merchidise through INFIBEAM.com .They are charged the two T shirts .My cridit card also charged for two T shirt value of money.I am also get the order conformation from their Portel.But when the delivery of products is not properway.They deliver only one T shirt insted of two
So I am inform through E mail about my complaint they are not reply .

So I am decide to complaint aganist...

Dear Sirs,

I purchased 'Chennai Super Kings' Bat 1 no. through online purchase from www.infibeam.com on 27th March, 2010. After making the payment through my Axis Bank Credit Card, I got the confirmation of order as well as confirmation mail from M/s Infibeam.com. The Order Number is 7525571 and Sub Order Number 16044105. The files are attached herewith for your view. In that order confirmation the delivery date is...

I purchased 4 books on 11 Jan,2010 vide order no. 7475277 for Rs 497/- and till date I have not received the books.

Customer service is not responding to my emails.

As per their website the books were supposed to be delivery within 2 -4 business days . Now it is more than 10 days and on the website the status still shows as processing.

Hopeless service.

Will Avoid shopping on this...

I had order mignight Fussion surprise birthday cake, teddy & flowers which was supposed to reach 12.00 at night but due to irresponsiblility of these people it didnt reach at that time & after cancelling that order also i didnt receive my money back.

please hence forth for god sake any customer dont order anythig from this site...