Infibeam Complaints & Reviews

I ordered a "asus google nexus tablet" from infibeam.com on 10/5/13 n got it delivered on 14/5/13. But when i opened the packet,i found the seal broken with its accessories missing and also the tablet was used. I lodged a complain(snapshots mailed to them) n they took back the product within a week and promised for a replacement. Till now no info has been provided to me about the tablet. I have been calling them daily and i get...

I had ordered a Samsung Battery EB494358VUCINU(Order id[protected] from Infibeam.com on 16 May. They claimed that they would dispatch the product in 2-3 days. After waiting for 4 days, I called them. They told that they would dispatch it the next day. I called them 5 times and they had the same reply that they would dispatch it the next day. I was to go on a vacation, so needed the battery urgently. I had to buy another phone since they could...

My two cents for what it's worth.....

Trust me when I say this "Infibeam is the worst online shopping portal ever!". And this review is coming from someone who is an online shopping addict and has shopped with almost every online retailer and India and plenty of international online shopping websites as well.

This happened to be my second order with Infibeam which they failed to deliver. I had...

I was initially impressed with the Call Center agent's politeness, order taking efficiency, and delivery time. Excellent. The problem starts if you have to deal with Infibeam beyond this.

To start with, the product, a XOLO 700 phone had a fault with the back cover which would not close completely..

Now, the defect being apparent on opening the package, I called up Infibeam, who were very polite asked me...

Hello,

This is regarding order id: 10085495 from Infibeam.com. I have purchased I-Ball Andi2 mobile from infibeam but unfortunately its not working well and I have raised complaint for same. then as per update from infibeam they will give me replaced product if I send them DOA letter from I-Ball service center. I did same and they told me that they will arrange pick up of faulty product and will provide me replacement, but...

Under Order 10618052 for books (21st April 2013), Infibeam sent 2 consignments through M/s Aramex vide Sub Orders 19598158 and 19598159. Aramex failed to deliver the same till today (15th May 2013), although their tracking records show that the same were delivered to me on 29 and 30th May 2013. Tracking records of Infibeam show that the same were delivered on 8th May 2013!! They are not sure themselves about which date to show for a delivery...

Hi,

I got the product(Lifeline Magnetic cycle)[Order Id[protected]] on last Friday and I opened this product on Sunday. And I found that product is broken from 2-3 places. I had sent the pics of the cycle from where its broken and no one has called me up from Infibeam. After calling myself 4-5 times to them they have just reverted back on my e-mail and I was told like they need 24 hrs more to resolve this and then the replacement...

Dear Team , I purchased a mobile through Infibeam last month.
Immediately within next 1 hour after receiving the handset, I realized a fault in that handset.I immediatesly lodged a complaint to Infibeam.
Their team never contacted me back, rather I contacted them & reminded them about this complaint 3-4 times.
Finnaly after 25 days- they suggested me visit the service center & collect the recommendation letter...

Hi Sir/Ma'am
I have made a purchase of Bajaj Mixture (model no GX 7 ) on[protected] from http://www.infibeam.com/ at 2149/- (Cash On Delivery) bearing purchase ID 10484742. I received the product on[protected] and made payment on delivery. I checked the product but it was not working.
This was my comment on order while making purchase

“Please send good quality product .....please make sure product does...

Hi ,

My Name is satish Singh , I Purchased 2 Micromax A65 Handset from Infibeam online shopping center on 7th April 2013 which i Received, but when I check both the handset was Not working,( 1 Handset was faulty & second was some time giving the same error as 1st handset)

I connect with customer care so many time in last 20 days still i didn't got any resolution , & even they don't know how...

I ordered a book on Infibeam.com thinking that it was a good website for online shopping and I suppose that it was my biggest mistake. After placing the order firstly the book was delivered after a long hiatus. Their menace started with the delay in delivery of the book and not keeping the promised time schedule. Then somehow when they managed to send me the book, upon opening the package I found that the book was in absolutely poor condition...

i had place order online to infibeam , on 16th of april order no[protected] , and they ensured me to delivered product by 24th april.
they send product to fedex to deliver , when i contact to fedex they said , we return shipment to infibeam, and on 2oth i called to infibeam , and just information to then , after that they said u will get your shipment on given date, now 24th is over and now they are saying we don”t have any information...

I ordered a pen drive via Infibeam one month ago, and I was informed periodically that the product has been shipped,and will be delivered by April !.
But I did't receive it yet.Today is April 24th. I had e-mailed a complaint to the Customer Support Officer(Ms.Dipti Chawla), and they asked for some time . Three weeks is sufficient for them to settle any courier issues, I think. But they informed me after three weeks that the product...

I bought bsnl penta is703 from infibeam.com on 4th of march, the product was delivered on 11th of march, but it was faulty. they told me to go to service centre which I did, service centre guy told me to return the tablet to dealer, then I called up infibeam.com and infibeam told me to return the product. it was 15th march when I shipped the product via infibeam reshipment, but till today I have not received the replacement tablet, its more...

Hi All,

I purchased Motorola EX119 mobile phone from infibeam.com and made payment through my credit card. Multiple issues with product.

1) Product was committed to be delivered within 24 Hrs within India from the time of order. But, Product was delivers after 3 days and that too after multiple follow ups with infibeam customer care.

2) Once I received a product and when I unpacked it. It was...

I ordered for a movie DVD through Infibeam.com and prepaid the price of the product. The company shipped an obscene movie to me instead of the ordered product. I informed the company about the wrong product and I sent back the wrong item to Infibeam and requested to pay my money back. I have been waiting for almost one month but the company never respond back. Here is a request to all online purchasers not to buy anything from Infibeam, they...

sir
this is my product booking id :10463070 i recieved this product on 29/03/2013 from online website infibeam.com and it had got these problems
1.internal storage memory is less (on adv. marked as 4gb ) but actuall it is 1gb
2.No external modem or dongle support
3.No expandable external storage hub
4.HDMI port is not working properly
5.USB port unable to detect external storage devices or hardware...

I have ordered a mobile on March 13th, 2013. They didn't shipped my order, even after the promised shipping date. The paid amount was refunded as they couldn't capture the amount from their merchant panel, within 12 days. I was told to place fresh order with prevailing high price. I took up the issue, and argued.
After 2 days, they agreed to re-do my order at same previously paid price (As it was their fault.).
I was...

Order : 10242464
Return : 10517

Very very worst service from Infibeam. Don't buy any product Infibeam selling fake and faulty item to customer. i lost the money. please kindy need a refund my money. i dont want any item from Infibeam..

Hello Friends and Viewers never go for Infibeam service selling fake and faulty products from my experience.......

I ORDERED PADMINI INDUCTION COOKER ON 22ND FEBRUARY 2013. DELIVERED IN DAMAGED CONDITION ON 28TH FEBRUARY.
I SENT PHOTOS OF DAMAGED COOKER AND BOOKED FOR REPLACEMENT OF PRODUCTS. THE COMPANY KEEP ON SAYING TILL DATE THAT RETURN PICKUP IS ARRANGED VIDE NO.10434. I KEEP ON SENDING MSG AND TELEPHONIC CALL TO THE COMPANY. BUT THE COMPANY HAS NOT ARRANGED ANY RETURN PICK UP WITH THE COURIER. ONE MONTH PASSED. PLEASE TAKE UP THE MATTER...