Infibeam Complaints & Reviews

I purchased a IPOD from infibeam on 27.11 and promised to deliver before 09.12.11 - full money is paid by card and confirmed in web site
no commitment on date and today they come back to say they they need check with their procurement to find out whether they can give me or not

Earlier in May 1 purchased a book and 10 days later they back to say that book is costlier than the listed and paid price.

Can...

Hello sir,
Recently ,on 25th of Nov 2011,I have ordered a mobile phone of micromax through online shopping from infibeam.com.The handset does not support airtel and aircel sim card and always shows IMEI error .I have checked the same sim card in other mobile and its working.

When I contacted INFIBEAM they are saying that they only sell goods online and does not takes responsibility of defected goods delivered and therefore...

I have made an order[protected] of Bajaj ICX 7 Induction Cooker (Black) with Infibeam on the 05th of November, 2011. The payment was made via card and subsequently, cleared from the bank. The delivery promise as per the site is 5 to 7 business days.

I have corresponded with them from the 4th working day as the status and delivery traking detail was never updated. I was once told that it will be out of stock- but i booked time...

Complaint Text.

I bought a book from www.infibeam.com with Order ID :8291371...As his book was available on other websites also but Infibeam mentioned below book that "Order now and get it in 3 business days Details"..So I ordered on 3rd October. Next day when I checked the status, I was shocked to see that they mentioned "Shipment Date: 05/10/2011" and delivery date "Delivers By: Oct 8, 2011"...Though...

I preordered a set of books from Infibeam.com a month before the release date. On the date of release i got a mail from them that the item has been dispatched but i dint receive the books. I called infibeam to check about it. They told me that someone will get back to me in 24 hours. But instead i got a mail that my order has been cancelled. I called again 4 times to check about it but everytime i am told to be patient and someone will get...

Hi,
I ordered the magic box item "Combo Offer 5 Fancy Pendant Sets"
for Rs. 160 from the infibeam site.I made the payment from J&K Bank net
banking service through ccavenues. But after making the payment , I
was not returned to the infibeam site by the browser and my order was
not confirmed.But the money has been debited from my bank
account.
Anjesh Bharatiya
21,Phase...

We had recently ordered A Textbook Of Physical Chemistry from infibeam.com on September 11 . We got an information from the website that it will be shipped by September 17 and delivered by September 20. It is September 22 now and still our order has not yet been shipped . It is 11days since we ordered and 5 days since the 'actual' shipping date .

Everytime I log on to the website ,and check my order , it is always...

Infibeam order ID: 8186101
Indian Postal service tracking code: EM[protected]IN

The above item was sent on 06/09/2011 and delivered to me on 14/09/11. However, the packet was found to be empty. Either Infibeam is sending the empty packet or the item might stolen in Morigaon Post Office....

Refund and selling Damaged item
Sir,
Ref order no:8144046,8144124.It is the third one I've had to cancel because of poor service and was not in stock.But the amount was take from my account showing the products was IN STOCK please kindly look into this matter and take necessary action.I used Infibeam online to send a few home appliances to India which included a microwave oven, water purifier and a refrigerator. All the...

sir my name is khalil shaikh i order cash on delivery for samsung 27inch led tv from infibeam.com then they called me and said that i have to pay rs1000 as deposit then they will ship my product as soon as possible.
but they didn't ship after a week later they making excuses that today itself it will ship but another week passed by and they haven't shipped it

my order no is 8180711
product title is...

I ordered the book "A Modern App. To Verbal & Non Verbal Reasoning" on the 19th august from infibeam.com order no:8182775. The book was meant to be shipped by 23rd august and delivered by 25th august, Yet I have still not got the book, the order is shown as ShippingInProgress till today and I still don't know whether the book will be delivered or not. I mailed them where a auto-generated query was given that I will get...

I am Jojo, residing in Australia. I used Infibeam online to send a few home appliances to India which included a microwave oven, water purifier and a refrigerator. All the payments were made online and I had selected the product online which at that time showed me that it was in stock. After waiting long for the refrigertor to be delivered and no updates from infibeam I contactacted them just to find that it was out of stock and I had to...

respected sir,

it's in regard of my online purchase for Samsung C3222 Chat 322 (Black) order no: 8140329 from infibem.com, i have ordered this handset on 2nd august 2011, and asked for the delivery to be as early as possible. in order to track my product i called infibeam help centre[protected] for assistance evry time i was told that your product has been shipped, but i couldn't find any details regarding the...

I made an online order with infibeam.com using my sbi credit card.
The purchase was completed. but right at the end of the purchase process, an error message came in the website, asking me for contacting them.
I got message from the sbi credit card that transfer of money is complete.
Even in my online credit card account, the money transfer is reflected.

But Infibeam is not available to contact either...

I bought a chain from infibeam. Order ID 7874833. It was a silver chain, but when i got that the colour tarnished within few days without using it and the stone in it was a damaged one. I mailed Infibeam for a replacement. After many unanswered queries they promised me an replacement of the chain with the stone. They did send me a pack claiming to be a replacement, but when i opened the product the chain was just polished and the stone was...

We made an offer of 2 Sony Xperia pro phones. at prices Rs 14205 each. on WWW.infibeam.com
It was cash on Delivery Offer. We confirmed with their consumer executives about this offer and they said to deliver this on time and at the mentioned Price.
This product was not launched in India, so it was a joy and excitment for us to get this offer .Firstly they said that Infibeam don't deliver on sat and sundays. But a courrier...

I ordered Micromax Q50 mobile phone on www.infibeam.com on 6th april 2011 but till now (23 april 2011) i have not received it, each time i call their customer service, they are saying new issues & due to this shipping has been delayed.

Website: www.infibeam.com
Date ordered: 6th april 2011
Delivery date: 15th april 2011
Status: Not yet received

Request you to do the needful... thanks...

Hi

This is to bring to your notice that against the order no : 7936141 which was of 200 gms ferroro rocher chocolates, infibeam has sent a 2 year old expired product which was also priced rs 260 where as on there website they are showing the mrp as Rs 387. They have shown some discount and charged me Rs 320 where as the mrp on the product itself is Rs 260.

I have also send them 8 snapshots of the product. but...

I bought a Samsung mobile from infibeam.com . The mobile came with manufacturing defect where 'S' button was not working. For one week I continuous called Infibeam customer care and they told me that they would replace the phone. After one week they are not saying that please get it repaired from nearest samsung service center. This is great example of bad online shopping experience in India. PEOPLE, PLEASE DON'T BUY ANYTHING...

Copy of my E-mails to the customer service department
ORDER NO:7894115

MAIL 3 (CHASER MAIL AFTER 48 HOURS TIMESCALE, AFTER 4 DAYS OF NO RESPONSE)
s per your mail dated 18thMarch I was supposed to be sent a response within 48 hours, today it is the 22March2011 and I still awaiting for someone to get back to me.
I would like you to refer to the following link infibeam-a85022.html...