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Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
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Kaunsa.com Complaints & Reviews

Kaunsa.com - Not entertaining to complaints against faulty product

User
 Joy Singhal on Jul 5, 2015
I ordered a Mi powerbank 10400 mAh through kaunsa.com. The item I received was damaged from the edges and was not working. It appeared as either used product or the fake product. I tried contacting kaunsa.com through complaints at their site, no response was received. I called up at the customer service contact no., but the said no. doesn't exist. I also called up to seller, but he also didn't entertained. Now I want to file complaint in consumer court against such online portals. Kindly help and suggest....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - customer care number is switch off

User
 HRUDAYA@ on Jun 18, 2015
KAUNSA.COM. MY ORDER NO. 43752540292686 on Date.02/06/2015 I have purchased a product in KAUNSA.COM after confirming the customer helpline 0120-4835000/01204111111 . I have purchased from the Elegant Cotton Printed Saree With Blouse Piece D No LM4012 through netbanking Rs718.00. They confirmed my payment and advised the delivery date on 17.06.2013. on dated 17/06/2015 complain ticket No-Kaun/T437525/2646176362 Still now i have not received the product or Refund, i called customer desk phone number is switch off from Kaunsa.com. They are cheating the Customers showing Fake Offers and not...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Order Number Is 43262368992357 not received

User
 Syed Naimathulla on Jun 15, 2015
I had placed Order Number Is 43262368992357 and so for not received i raised several tickets and they are not bother to reply after several attempts I contacted them received false promises. one off the main mobile No. given on their side itself replying that it is not in service...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - My order Number 44089356338689

User
 V.C.KHOPKAR on Jun 9, 2015
I, after looking at the credit card issued by Citibank tried to enter the card Number But the system didn't allow This was while Entering Rs.399/- for Toshiba Laptop Portage Z930X3436. Therfore please advise me How I should I make the payment to you. - - - VCK...
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - I had received a fake product, i had paid rs.5999 through card and i am not getting refund.

User
 Mintoo Thakur on Jun 3, 2015
date of incident 7/05/15 return by hand on 8/05/15 number - 08010775500 i had order a blackberry trouch 9800 phone and i had got a fake product immediately i called there customer care number they provided return address by mail to send that product i hand submitted by had address is Return Address: Mify solution, FF 09, Omaxe Park Plaza, Shakti Khand- 2, Nr. Sawarnjayanti Park, Indrirapuram, Ghaziabad - 201012. now after received the product since they are saying this and that week but not received the payment back i had paid through credit card. order id - 431011 - 56242945 order no - 50689....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Payment not received

User
 gauravparashar09 on May 31, 2015
On 7th May, 2015 I got an offer of I phone6 at 12999 INR from Kaunsa.com. Same time I did a payment through my credit card. but later I found the brand name of the product was not Apple. I cancelled the order on 09th May and they also confirmed me to revert back my amount with in 15 working days. But yet I didn't received my balance...I am attaching the proof of entire process......
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Cash received from bank via internet banking but no information about product or money

User
 ajithkoodal@gmail.com on May 19, 2015
I have place an order to your site on 10th march 2015 (Kaunsa.com - order no 41290729821037). After one month, I did't got product or otherwise refund money any. I have complaint earlier and no response . details of payment Thank you for your order with Mify Solutions Pvt Ltd We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction on http://www.kaunsa.com was successful. Your order details are as below Merchant Order number: 41290729821037 Citrus...
Complaint comments Read comments Complaint category Schools

Kaunsa.com - please refund amount immediately.

User
 royya on May 6, 2015
sir, Request you to returned back my amount to my account immediatly...your executive has not given proper explanation...and you the people are given invalid voucher numbers...and we are very difficulty to purchase goods from your website. i need not to purchase any goods from your site.and your site was should not reach customer satisfactory levels... i request you to returned back my payment lying with you. Thanking you for anticipation... Regards, Ravivarma....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

www.Kaunsa.com - Non-performance/Fraud

User
 Ajit Nathvani on May 3, 2015
Published Sale of unrealistic price for television. Upon ordering payment is debited to my bank account, through net banking, but order not processed/delivered. The given telephone No. on the website, does not work. I am available to be contacted at ajit.nathvani@mvsynergy.com and 99099 46536 at Rajkot, Gujarat, India. I have the order confirmation and payment debited records....
Complaint comments Read comments Complaint category TVs

Kaunsa.com - non refund of amount charged

User
 Chugh Rajni on May 1, 2015
I had filed a complaint earlier also regarding Kaunsa.com charging my card twice for a watch I ordered which they did not have vide order nos. 36065709229241 and 36065766910706 in the month of Sep'14. On repeated calls I got to know that they did not have the product for which they charged me twice and they refunded one amount in the month of Oct'14 but the other amount they have not refunded inspite of my various calls. When I filled this complaint earlier thru you they promise to deposit the amount in 3 days but even after a month or so no such amount has been deposited in my account...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - not received my product

User
 Harish Gumber on Apr 29, 2015
My order I'd is HOM/KIT/BRA/33034 They delivered it and I received a broken piece I sensend it on my behalf for exchexchanexchexchangeexchexchanexchexchange aand it has been6 months now the don't receive my call and not even sending me the correct product...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Kaunsa.com - recovery

User
 royya on Apr 28, 2015
Greetings.. sir, i was purchased goods from you on 27th march-15 sum worth of Rs.1766/- through credit card to Mify solutions.. but that consignment was not received till date. Request you to let me know about the same awaiting for your quick reply. Regards, Ravivarma....
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - not Received Refund Payment & Product.

User
 Yagnesh Kotadiya on Apr 16, 2015
order no.-3338223047167 i placed an order but i paid for the product but i want to know about the status . i called up cc for known the order status but they did not provide me proper response. mode of payment-net banking contacted brand...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - I want my product back or cash

User
 jayagopal0303 on Apr 9, 2015
my phone Number is 9944315727.. I have been purchased one I- phone cloning in Kaunsa .com, i paid rupees 10000, after 3 days it is not working, i returned to your company, still i am waiting more than five months, i dident get any response from your sides, so you gays are what doing, fucking in the company are what...?...
Complaint comments Read comments Complaint category Other

Kaunsa.com - product not recd & fake commitments from kaunsa.com

User
 Swapnil Vaishnav on Apr 8, 2015
I place order to kaunsa.com my order no was :-41280341269326 for maxel trimmer of 10th march 2015 but till today 8th april 2015. i dont recd my product & customer care of kaunsa.com is very poor customer service they have they dont know about any information of order they always verbally said that you will receive your product within 24-48 hrs. i already made payment thir no is 08010775500 i want to tell all the cunsumers that pls dont buy any product from kaunsa.com. it is fake. contact me on my cell urgently....
Complaint comments Read comments Complaint category Electronics & Appliances

Kaunsa.com - i didn't get my product

User
 JEGASURIAN on Apr 7, 2015
I am registering complaint against kaunsa.com for not delivering ordered product. My Order Number:41687110332031 Order Date:20-03-2015 Product: Casio Edifice EF 535BK 1AV Paid Amount:Rs.3240 Delivery Time:7-10 Days(As in kaunsa.com Website order page) But (7.4.2015) still i didn't get my product. i called to kaunsa.com customer care number many more times. she said please wait for 7 working days. Please do the needfull action...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - e-commerce fraud

User
 Swati Bhushan on Apr 7, 2015
KAUNSA.COM. MY ORDER NO.34802862843258 I have purchased a product in KAUNSA.COM after confirming the customer helpline 0120-4835000 they confirmed the order was made on 18th February 2015 Still now i have not received the Refund, i called customer desk no proper response from Kaunsa.com. They are cheating the Customers showing Fake Offers and not refunding the amount. PLEASE HELP ME IN RECOVERING MY MONEY BACK....
Complaint comments Read comments [2] Complaint category Online Shopping

Kaunsa.com - none update of tracking / shipment status

User
 sthms9 on Apr 3, 2015
i have purchased a casio watch on 18.march 2015 from kaunsa .com bearing order no.41563440171831 but till now they have not update any status. please feedback me the status/ process to my mail sougrakpamthomas@gmail.com with regards, S.Thomas 9862292601...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - empty parcel received

User
 Raj Ug on Mar 31, 2015
I ordered casio edifice watch from kanusa.com.i have received empty parcel which i have informed to kaunsa cal centre.even i have taken mail from DTDC stating that i have received 0.60 grams parcel and forwarded to kaunsa.com but they are least bothered to respond as they have taken money. its been a month stil they are not responding. Order no:40669366012025 Name :srinivas.u Ph no:9849664471...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - FAKE PRODUCT

User
 Rajkumar Sat on Mar 30, 2015
I have placed order on kaunsa.com on 16th March 2015, with order no.39971967541637 and paid rs.9999/- through Axis Bank credit card. i have day to day contact kaunsa.com, for delivery of product. they everyday commit me, they will deliver my mobile next day. but, they did send my mobile. on 29th March 2015, they delivered my mobile, but, mobile not as per said specification also with few scratch marks and its totally a FAKE product....
Complaint comments Read comments [3] Complaint category Mobile Handsets

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