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Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
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Kaunsa.com Complaints & Reviews

Kaunsa.com - still not received the product which was order /or refund

User
 sudhirshah on Mar 28, 2015
dear sir, we have on line purchase the trimmer on 10/ 03/ 2015, still i have not received the your product which is ordered, also i have phone to your registered the is temporary out of order, i tried another no they says your product is delivery but i have not received the product, if you not interested refund immediately, your confirmation detail as under Dear sudhir m. shah Thank You For Placing Your Order on kaunsa.com Your online payment has been received successfully. Your order is being processed and will be delivered on time as specified. Your Order No. 41184358911038 Your...
Complaint comments Read comments Complaint category Hair and Beauty Salons

Kaunsa.com - Ordered a Branded Induction Cooker at lowest Price Ever as on Feb 26, 2015 but still not received

User
 Sunjay Kumar on Mar 26, 2015
I had ordered a Branded Induction Cooker at lowest Price Ever as on Feb 26, 2015 but till March 26, 2015 it is still not delivered. My order number 14586527282627 Whenever I contacted their customer care # they didn't give me any specific reason regarding delivery. they said it is returned from Courier but they never contacted me nor approached me for delivery, I am very displeased with their services, please take some action against them. Thanks Sanjay Kumar...
Complaint comments Read comments Complaint category Appliances

Kaunsa.com - complaint against not recived my product till date 26thMarch'15

User
 ashok mudaliar on Mar 26, 2015
My order Number: 40725915111439 Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product......
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - complaint against not recevied my order product micromax mobile

User
 ashok mudaliar on Mar 26, 2015
Your Order Number Is 40725915111439 Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product......
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Product not receive

User
 sekar kothapalli on Mar 19, 2015
Hi Kaunsa,

Sub: Product: Nova N658 Hair Dryer, Still this product not receive

Product purchased date: 13 March 2015, exactly one week over, still I didn't any update
so please do the needful ASAP. or kindly refund my account immediately...
Complaint comments Read comments [1] Complaint category Appliances

Kaunsa.com - non refund of the amount for the order of a watch

User
 Chugh Rajni on Mar 16, 2015
order no.36065709229241 & 36065766910706. I had placed an order for Armani watch in the month of September, 14 for which Kaunsa.com deducted the amount immediately from my credit card and then reverted back saying the transaction is not complete so I need to do the process again and they again charged the amount from my credit card. I contacted them after a fortnight or so and was informed that since they do not have the product I can opt for a gift voucher. I categorically informed them that I am not interested in any voucher etc, so kindly refund both the amounts immediately. They refunded...
Complaint comments Read comments Complaint category Business & Finances

Kaunsa.com - Item not delivered

User
 Mohd Javeed on Feb 18, 2015
My order number is 27692853776164

Place order 6 jan 2015 today is 18 feb 2015 till not i have not recived my item.

Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing.

This is the third time i change every time they say prodect out of stock and give vocher but another item,
Since more then 9 months they taken my money and not give me product....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - My Order Number Is 28325266551014

User
 NATARAJAN RAMGOPAL on Jan 17, 2015
I had ordered and paid using Credit card Rs.7, 999/-. I have been given a tracking number D21072433 shipped through DTDC. I have not yet received my consignment. On checking the DTDC tracking it shows some August 2014 statement unrelated to my case. What is the status please? Call me at 9444119251 Natarajan Ramgopal....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - 36390475726079 faulty and fake product-return and refund

User
 phanikiran bolem on Jan 6, 2015
Hi, self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dials and not able to reset, upon cross checking with service centre they told me that the watch is replica and not original . Had sent back the watch to supplier as per kaunsa terms & conditions and they received the product about 2months ago, However till now the refund was credited to account, on calling up customer 0120-411111 we will receive the response as if they are acting positive saying the amount will get credited in couple of days, However they will not...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Casio Model No.EDIFICE EF 556 is not working and the product deliver on 24.11.2014

User
 Dr.GIRI on Dec 17, 2014
I have ordered Casio wrist watch Model No.EDIFICE EF 556 and paid Rs.3950/- through online and product received through Kaunsa.com. Bearing order No.3849948791261, Dt.04.12.2014. Received product through courier on 24.11.2014. But the above said wrist watch is not working since beginning on wards and few days is working. But show room officials are said that this is a fake product. In view of the above it is learnt that it is a fake product I will return this product and you may return back my payment at the earliest. Kindly let me know to which address I have to send this product. From:Dr.Sesha...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - FRADULENT SALE OF PRODUCT/DEFECTIVE PRODUCT

User
 SHARMA P K on Nov 4, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Sent wrong delivery and not taking return delivery from last 3 months

User
 durgesh kadam on Nov 4, 2014
Very worst site and poor management of KAUSA.COM I have purchase 2 T-shirts normal size received small size with tag "XL" (Xtra Large). So, Around 20 times I contacted through Kausa Portal but still I have not received any positive response. Unable to add screen shot due to down Kaunsa.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Fraudulent delivery of product

User
 SHARMA P K on Nov 3, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Order no : 36390475726079 faulty and fake product-return and refund

User
 bolem9 on Nov 1, 2014
Sellf have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . We have sent back product as per guidelines of kaunsa and seller had receiived product on 25 oct 2014 . From then kaunsa Responce ws we will get back with details And neither they Refund nor confirm when they will do so. Their escalations team also not responding and mot comitted for redund...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - : Order no : 36390475726079 faulty and fake product-return and refund

User
 bolem9 on Nov 1, 2014
self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . Self have sent the product to seller as guided by the kaunsa, product have been receivee by seLler on 25 oct14, houever kaunsA is not refunding aper terms and conditions . Have called up 10 times till and mailed 10 times their responce is to revert back and that never happens...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - received mobile not working

User
 kujappan on Oct 25, 2014
order number-30627886031255 ITEM NAME- samsung GALAXY S5 MOBILE. i had received my ordered mobile on 13/10/2014 monday .Mobile i had received not working. Network signal not working so that not possible to make a call. Second thing in your advertisement this phone is dual sim but received phone is single sim and phone specifications not correct compare to your site advertisement.I informed my complaint to your custom care by email and phone but no responds from your side.I regret to inform that no reply from your side last 72 hours.i attaching two photos of mobile.. Looking reply from you...
Complaint comments Read comments Complaint category Other

Kaunsa.com - LANOSUC THICK ORANGE MEN T-SHIRT--NOT RECEIVED.

User
 sivahemalatha on Oct 13, 2014
Refer item code no CLO/ MEN/ LAN/ 2189. The above T-shirt size XXL, booked online on 08-10-2014 is not yet received ; Payment made through Visa credit card. Amount Rs. 349/- Take necessary action to send the item immediately. B.SIVAKUMAR BHAKTA CELL: 9000992190 MAIL: sivahemalatha@yahoo.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - product not received and i want my payment refund

User
 paresh parekh on Oct 13, 2014
i have not received my product on time, and i don't want this product know, and i have make the payment from indusind bank credit card no.5376 5210 0233 8002 on date 23-09-2014 and Trsnsaction number 470478.and i want my payment refund. Reguard from, PARESH K PAREKH...
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - FAILED TRANSACTION AMOUNT NOT REFUNDEF INTO MY ACCOUNT

User
 asdharma on Oct 8, 2014
SIR I AM SHAKTI KUMAR MAKE A TRANSACTION (33725751959080)ON 25/07/2014 WITH RS 699 BUT TRANSACTION FAILED AND AMOUNT NOT REFUND INTO MY SBI ACCOUNT NO 10694088378 .I HAVE MAKE COMPLAINT TO KAUNSA.COM CUSTOMER CARE MANY TIMES BUT MY QUIERY HAS NOT BE SOLVED.KAUNSA.COM HAS DECEIVE ME....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Duplicate Product (Ray Ban Sunglass)

User
 RajSharmaTamuly on Sep 29, 2014
Respected Authority, This is to inform you that I ordered for a Ray Ban (order no. 29762458910621) from your website on 22nd Aug 2014 and i received the same by 15th sep 2014. I was very happy for that. But, on 26th sep 2014 i got drenched in the rain and as a result my sunglass colour went off, so i went to one of my friends optical shop (Ray Ban Outlet) where he confirmed me after inspection that my sunglass which was purchased from your esteemed organisation is a fake/duplicate. Actually this was beyond my imagination that a renowned organisation like you had done such cheap thing. I feel...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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