Kaunsa.com Customer Care

Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
+91 12 0483 5000
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4
5
Satisfactory Rating
1%
Complaints
287
Responses
0
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Kaunsa.com Customer Care related pictures (61)

Kaunsa.com Complaints & Reviews

Kaunsa.com — 116613LB order no 49170233182212

 shetty9 on Dec 30, 2015
Product is not as per the specification on website below are the problem, mode- automatic received quarts watch fraud by kaunsa.com on line trading...
Complaint comments  Read comments Complaint category Utility Services

Kaunsa.com — Samsung s6 mobile phone

 Shameel Ahmed VA on Dec 19, 2015
Came offer from kaunsa.com regarding big discount of samsung s6 mobile and paid amount Rs 11999/- as a card payment. So i paid Rs 11999/- as a debit card on 20/11/2015. But i received parcel on 10/12/2015. When opened the parcel... i found S6 Korea make mobile not Samsung make... he is cheating for me... because korea make mobile price is Rs 6000/- only and i paid to him Rs 11999/-. DOUBLE INCOME... Kaunsa.com... customer care is FAKE contact no is FAKE response is 0% TOTALLY ALL IS ZERO....
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Company not delivering product even after full payment

 devi1985 on Nov 20, 2015
I ordered from kaunasa .com on 17th October 7 products amounting 11999 but only one product was delivered . rest products have not been delivered and the company customer care executives are only giving assurances but non of the products have been delivered. meanwhile the company cancelled 2 products and gave me voucher to select other products.i requested them to refund my money but they denied. so I have to order more products. This whole episode has traumatised me a lot kindly resolve this matter and initiate proper action....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kaunsa.com — Order of Dt.16.10.2015 is not yet delivered/received

 Abhishek Ranjan singh on Nov 13, 2015
This is to inform you that I have place an order to kaunsa.com for Glaxy S6 True Clone (Order no. 47544244381610) on 16.10.2015, Payment through my SBI Credit Card is already done but up till date 13.11.2015) I have not received the said item. According to commitment expected delivery date was 31.10.2015 but company is failed in their commitment so lastly I have purchased the goods from market. In this concern you are requested to kindly cancel the order and refund my payment Amt. 11999/- to my account 10901154782 (SBI). Please don't offer me for another product because I can't do any transaction...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Goods not received till date i.E(05.11.2015)

 Abhishek Ranjan singh on Nov 5, 2015
ABHISHEK RANJAN - MOB. NO. - 09931500387 This is to inform you that I have place an order to kaunsa.com for Galaxy S6 True Clone (Order no. 47544244381610) on 16.10.2015, Payment through my SBI Credit card is already done but up till date (05.11.2015) I have not received the said item. According to commitment expected delivery date was 31.10.2015 but company has failed in his commitment so lastly I have purchased the goods from market. In this concern you are requested to cancel the order and refund my payment amount 11999/- to my account 10901154782 (SBI). Note :- Please don't offer...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Goods yet not received

 Gourav Goswami PATNA DEPOT on Nov 5, 2015
This is to inform you that I have place an order to kaunsa.com for Galaxy S6 True Clone (Order no. 47544244381610) on 16.10.2015, Payment through my SBI Credit card is already done but up till date (05.11.2015) I have not received the said item. According to commitment expected delivery date was 31.10.2015 but company is failed in his commitment so lastly I have purchased the goods from market. In this concern you are requested to cancel the order and refund my payment amount 11999/- to my account 10901154782 (SBI). Note :- Please don't offer me for another product because I can't do any...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Not received my ordered product , not even ready to refund back my money

 SUJAY S S on Oct 23, 2015
The below order was placed on 5th October 2015. Order No. 46519454515102 Casio Edifice Watch EF 501D 7AV Men Watch Registered Email Id: sujay_shambu@yahoo.com Registered Mobile Number:+91-9060020020 I have paid 3840rs and the expected delivery time was 20th October 2015. But i did not receive any update from the team till date regarding the order. I called the customer care several times, most of the times it says " All our executives are busy, ur call is important to us, we have noted your number we will get back to you shortly " and then they disconnect the call. Very bad service and...
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com — Product not delivered bad service

 mrahulr on Oct 13, 2015
I had ordered T-shirts from kaunsa.com as on 27/09/2015 & order id = 33493680722798 vide debit card, payment has been made.. however the product was to be delivered on 12/10/2015 but no response. also called their helpline number, no response .i need my money back incase not delivering the product.. pls revert...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com — A product Delivery

 Javeed Salman on Oct 6, 2015
Hi, I have made a online purchase of a Leather Wallet 3 months back. The delivery date was August 15 though they have provmised me the order delivery in 7 days. They are not answering my calls and not replying to any of my complaints. please take a neccesary action on the company so that they will not repeat it again....
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com — No product delivered; no response on complaint filed

 Harsh Jhunjhunwala on Sep 15, 2015
I ordered a product through Kaunsa.com. The order id was 45858681815975. Its been close to 10 days. They havent given me my order. Moreover I have filed for 2 complaints and they havent reverted back. Their helpline number 0120 4111111 doesnt work - when I call this number I get an error message saying this number doesnt exist or is temp. out of service. The Government of India should ban such a website. In any case if posting this doesnt help - I will file a criminal case against them for cheating and fraud....
Complaint comments  Read comments Complaint category Jewelry & Watches

Kaunsa.com — Non - Refund of money paid (Rs. 12,999/-) (Order No: 43725647492555)

 Jagam on Sep 12, 2015
I placed an order for iPhone 6 plus on 25.05.2015 and the amount was also paid through Credit Card. Subsequently, I cancelled the order and asked for refund. They did not refund the amount. They sent the product which was duplicate and hence I returned back the item and again sought for refund. 4 months are over, the amount is not refunded....
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Still not received product

 chandrakant pandit on Aug 28, 2015
I am chandrakant pandit, currently booked a product from kaunsa.com website on 12.08.2015, and the delivery date is 27.08.2015, and still i wont received that product. Order ID Is : 45625371981284 Amount Paid : 299.0, prepaid via debit card, visa...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Fraud company sells duplicate products

 ashismo on Aug 12, 2015
Kaunsa.com sells duplicate products. Do not buy anything from them. Recently I have purchased 2 pieces of MI 10400mAh power bank. Both of the power banks can charge only 20% of my mobile having battery 2100mAh. Then I got doubt and checked fake vs original mi power bank. All symptoms for a fake MI power bank is matching with the delivered product. I wanted to verify the product in MI website (http://www.mi.com/verify/) and found that the delivered product does not have 20-digit security code. I wanted to return both of the power bank and I want the shipping charge of Rs.98/- + product cost refunded....
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com — Chiting with me product cancellation & and amount not not refund till date now.

 ashokrdl on Aug 12, 2015
Dear sir Please get me offer date 2/8/2015 on the mail by kaunsa .com so ipgone 6 plus in rate Rs. 9999 (flat 75% off) so that i book the product same dage 2/8/2015 but when i book the product rate automatic change Rs.12999 and product change iphone 6 plus to iphone 6 plus true clon. So that after booking j complen by kaunsa . Com Customers care by phone no 8010775500 so get me respone you are complen with writing by complen ticket kaunsa.co web site. I sumbit the copmlen on complen ticket but not get me any response till date now. Please help me this is froad Company. Thank you Ashok Chaturvedi Mb-9711667873 Order...
Complaint comments  Read comments Complaint category Business & Finances

Kaunsa.com — Non receipt of Refund - Rs. 12999/- (Order No: 43725647492555)

 Jagadeeswaran N on Aug 6, 2015
I had placed an order for iphone 6 plus by paying the amount through credit card on 25.05.2015. The order was cancelled within half an hour. I also sent a mail under Returns & Refund showing all the details. I have been sending mails and complaints asking for Refund but no response from the company was received. Subsequently, on 25.06.2015, I received a parcel from Mify Solutions (Kaunsa.com). When I opened, I got surprised as the item was a duplicate one and SIM cards were not being accepted by the system. I returned back the same on the next day (26.06.2015) and I requested for Refund. So far,...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — I did not received my product

 Anurup Vura on Jul 31, 2015
my order id 5151334193917 i was order this product last year september 2014 and it was completed 11 months and i cant wait no more it was no right way behaveing with coustmer the customer support was not there and toll free nom was not working i was ordered rado diastar swiss jublie replica and one more thing i have submitt documents wen i was orderd and and email response to cunsumer court u will me in court...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com — Online order for Emporio Armani wrist watch - not responding to query

 Siddhik on Jul 29, 2015
I have ordered a wrist watch Emporio Armani, order no. 45063430692274 and paid the cost using my debit card on 22-July-2015. They promised the delivery within 7 days. As I requested for the shipping details by e-mail, I got an automated message asking me to use their ticket system instead of e-mails. As per the ticket, Kaun/T450634/8673277390 dated 27-July-2015 I was supposed to get response from the seller within 24 to 48 hours. Still I have not received any response and when I tried to open the ticket it is showing as ticket has been closed, means the issue has resolved. I feel this is plain cheating...
Complaint comments  Read comments [1]Complaint category Online Shopping

Kaunsa.com — Iphone6 true clone used phone

 Manish Gabba on Jul 27, 2015
Hello,
I had ordered iphone6 true clone mobile phone from kaunsa.com. I have paid 13000from my debit card. Today morning i got the phone from blue dart courier. When i opened it it was opened n used piece. There was so many scratches on the screen.
I request u to replace the handset or credit the cash in our account. Pls take an action as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Fraud company kaunsa.com, not received product

 Praveer Saini on Jul 23, 2015
I have ordered MI power bank from kaunsa.com on 10th July. my order no. is 44898164241075. I have paid amount of Rs - 348. After few days. i got message that my order has been dispatched via bluedart but AWB no. is invalid till date and both customer care no are not getting connected (these are also fraud).. +91-8010775500 0120-4111111...
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com — Fake/cheat e-shopper

 hksharma2712 on Jul 18, 2015
My order id Kaun/415329 dated 05/04/2015. The company is neither refunding my money nor crediting points to be redeemed through purchase only., My complaints regarding this, are also neither responded properly, nor being resolved. A number of such complaints can be seen at their site, which clearly indicates that this is a fake/cheat company engaged in mal practices....
Complaint comments  Read comments Complaint category Computers & Accessories

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