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Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
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Kaunsa.com Complaints & Reviews

Kaunsa.com - Wrong supply of Smart phone.

User
 sbb55 on Jul 8, 2014
I have purchased Galaxy note III (6inch, 2GB ram and internal memory of 32 GB) Order no. 19995082068627. Payment - I have made the payment through Credit card, and payment confirmation received from Kaunsa. On the same day.i.e on 10/5/2014 at 15.35 hrs. Along with the order confirmation the expected delivery date they have mentioned was 25/5/2014. I was in position to receive the delivery before expected date i.e. on 24/5/2014. When I open the parcel and observe following discrepancy ----- 1) Smart phone box was unsealed. 2)2GB ram not available. 3) Only 125 MB memory available. 4) Instead...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Kaunsa.com - ordered Galaxy note 3 not yet reached

User
 ABHIJIIT on Jul 7, 2014
i have not ordered Samsung galaxy note 3 week back.Made online payment but still not received product. If i didn't get being Police relative i will definitely do an inquiry take necessary action. I hope no cheating will be done. My order no 32757762942064...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Shoes not delivered

User
 anilshines on Jul 5, 2014
Hi I am ANIL MITTAL I had ordered provouge casual shoes almost one month back with order number 31217261510669... It has not yet delivered to me.. Even after repeated calls..all I am told is it will reach u next week.. Plz look into the matter and do the needful...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Its a fraud company

User
 singhshyam on Jul 3, 2014
Guys its biggest fraud company. I bought a mobile from them and it was a china made mobile. Don’t believe In their positive reviews all those reviews are fake they have put fake reviews in difference review sites like http://www.reviewmatters.com/review/766 http://www.mouthshut.com/review/Kaunsa-com-review-qqqqnorsls Please do not purchase any single product from this website, very bad experience, even though they mentioned very great offers, the product is not worth, please be aware....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Kaunsa.com - Its a fraud company

User
 singhshyam on Jul 3, 2014
Guys its biggest fraud company don’t believe In their positive reviews all these reviews are fake not only here they have put fake reviews in other places as well like http://www.reviewmatters.com/review/766 Please do not purchase any single product from this website, very bad experience, even though they mentioned very great offers, the product is not worth, please be aware....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Kaunsa.com - product dispatched not working/return of product

User
 Glen Coelho on Jul 2, 2014
Dear Sir/Madam, I have purchased a Casio edifice watch from the online shopping site www.kaunsa.com. order no 28027743795546 on 28-apr-2014. The order was delivered to me but the watch was not in working condition as soon as opened the product. After a lots of follow ups for at least for a month the kaunsa.com customer service team provided me the the return address for returning the product. I returned the product via DTDC courier with PN no.P27857806 to the return address.The company is denying the returned product delivery to the return address even the product shows delivered in the...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Order still not delivered

User
 arvindheena on Jun 26, 2014
Hi,

I Arvind Gupta, Have placed the order on 20th Jun-14, but still i have not receive any mail or my order.
I have order 2 jeans in offer, and the Address is K-Wing, Room-13, Rizvi Park, S.V. Road, Nr Reliance Mall, Santacruz West, Mumbai -400054.

My Contact no is 9821886666.

Below is the details which i paid from credit card

Transaction Date Description Amount in (Rs.)

20/06/2014 MIFY SOLUTIONS PVT. WWW.KAUNSA.CO IN 698.00 Dr.

Kindly Deliver asap....
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Still order not received

User
 arvindheena on Jun 26, 2014
Hi, I Mr Arvind Gupta, Have placed order on 20thJun-14 of Jeans, i have deleted the order id but i have the credit card no which i used for payment 20/06/2014 MIFY SOLUTIONS PVT. WWW.KAUNSA.CO IN 698.00 Dr. My Address is, K-Wing, Room-13, Rizvi Park, S.V.Road, Nr Reliance Mall, Santacruz West, Mumbai 400054. Kindly delivery my order asap or Call Me on 9821886666...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Received empty parcel, no shoes in it

User
 Ashbie on Jun 16, 2014
Hello Sir.

I ordered a pair of shoes on kaunsa.com and paid online for the same order number 31342896705681 they delivered the product with old torn books stuffed inside and neatly packed and NO SHOES IN IT . When called the customer service they told me you got to wait you shouting at us makes no sense caz the order was sent by the vendor. And no proper reply from them.

My friends here please do not order anything from Kaunsa and make a fool out of yourself. Can you imagine the frustration of receiving an empty parcel?

Please let all your friends not...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Awful service

User
 Rajnahd Kuttie on Jun 14, 2014
First, I would like to thank you for prolonging my complaints to more than 45 days and still you are asking me to make fresh complaint.
What action You had taken on my earlier complaints Kaun/T289646/DMAO0QXBTA dated 5/28/2014 2:34:19 PM and Kaun/T289646/P3XO2A5QNL dated 6/12/2014 11:50:57 AM
This is the third complaint I am registering on your site regarding my T-Shirts purchase on which you have delivered Large size (L) instead of Extra Large (XL) I have ordered for.
On what basis you are replying to my complaints? As you know already, your seller S.D.R.Clothing Co.Pvt.Ltd.,...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Non receipt of ordered item vide order no.14795135615049 nor refund of money

User
 RAJESH SINGHA on Jun 11, 2014
Sir,
I had ordered for a pair of RAYBANS more than a month back.

Despite repeated reminders and request the company failed to provide the item and made false promises repeatedly about delivery dates.
I have now requested for a refund which the staff showed apprehension towards refunding, after coercion they say they will take approval etc for the paid amount to be refunded.
I need my money back and would not like to have any association with the company henceforth which CHEATS its customers by misguiding and false promises....
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - sending poor quality rubbish materials

User
 arun77u on Jun 10, 2014
I purchased one ray ban blue mirrored sun glass from kaunsa.com.My order id is 27433021148006 and I paid the amount shown on the site by using my debit card.When I got the product I surprised it was a replica and of very poor quality.Infact it doesn't worth fraction of what I paid.I tried to contact the seller but I couldn't, it was not real one.I made complaint to the support team and after lot of mails they told me to send the product back and they will inform and re dispatch the product as soon as they get.Also they send a weird address without phone number anyhow I managed to send it.till now...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Order No. 30992872406041 - Returned

User
 P.N Kaul on Jun 7, 2014
Customer care, 8th Jun, 2014 MOST URGENT ----- III Reminder Dear Sirs, The above Order Number 30992872406041 has been delivered yesterday and while opening the packet in the night I was shocked to that the product was quite different from what you have offered/what was understood and conceived by me i, e ( Samsung Galaxy S4). This appears that you are very cleverly manipulating and hoodwinking online customers which is a fraudulent practice under the Law.Even the boldly mentioned contact No 01204835000 and other numbers and it all appears is also a hoax as the number does not exist is frequently...
Complaint comments Read comments [2] Complaint category Other

Kaunsa.com - Cancel order - 29014641712768

User
 mamta123456 on May 27, 2014
Dear Sir / Madam, Request you to please cancel my order as I have send many email but no reply from your side. The support from your team is very poor. Not happy with the services. Please cancel the order. And refund the amount to my account. Horrible experience will never purchase anythingfrom your site....
Complaint comments Read comments [3] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Fraud and Fake company

User
 vichu_vd on May 25, 2014
Here is my experience.. PLEASE READ THIS Ref Id: Kaun/135502 This all thing started about an year ago.. I have ordered a Samsung Galaxy Express from KAUNSA on 17/06/2013. After waiting for a long time I realised that I have been cheated. So I contacted the customer care. They said that the product which I have ordered does not have the actual price and it got an updation from the technical department, so they are unable to provide the product on such price, instead of that they offered me a cash voucher of the same amount which I had paid. The customer care executive promised me to give the...
Complaint comments Read comments [3] Complaint category Online Shopping

Kaunsa.com - delay in order and no response from the team

User
 manpreet@kaur on May 16, 2014
I have order an Assorted Kurti Order No. 28260843647011 on 28.04.14 and i got the information that it will be delivered by 09.05.14 but today it is 16.05.14 and it is not been delivered and when ever i call they say it has not been dispatched till now and it is under process. i spoke to Shreya & Renu..shreya told it will be delivered by today 16.05.14 and when today i called up to check renu is telling its not been dispatched it will be delivered by next week. i really saw all the feed backs its a fraud company who is only taking money and not delivering the items. Its my first and last experience...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Mobile phone do not match specification listed on website

User
 goyal.ankit82 on Apr 29, 2014
Kaunsa.com delivered me a cell phone whose specifications do not match with the one listed on their website. They claimed to provide iPhone 5s true clone with the original phone's specifications as per their website but the phone delivered did not match even a single thing. Neither, Hardware nor software. Moreover, its charger is not working. When contacted as per their Return and Refund policy, Kaunsa.com tried to escape by saying that it's an imported product and specifications may differ from original. Whereas, there was no such disclaimer on their product page. Had that been mentioned, I would...
Complaint comments Read comments [4] Complaint category Mobile Handsets

www.Kaunsa.com - Fake HTC one S and Also Charge EMI amt but not Converted

User
 mohdmu on Mar 19, 2014
Hi, Day by day new issues are coming out with this product deal I have made. I have never seen this kind of Website/Seller ever who has done this much fraud. below are few things you need to know and take immediate action: 1. Product((Mobile-HTC One S)(OrderNo- KA/252233/L2ZGT0QD )) which I have purchase from your website on 28th Feb 2014 by selecting option EMI and description is as below: Mobile cost:10999 EMI Charges: 934 So total I paid= 10999+934= 11933 so that will convert into 9 months EMI. But today when I checked my credit card statement instead of converted EMI amount transaction details...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Kaunsa.com - Cheating by Bids

User
 shreenathms on Mar 9, 2014
There is a site called “Kaunsa.com” offers different products by way of Bidding and whoever wins the Bid the product is given. But, nowhere in the site the details of any winner of any product is displayed. Whoever loses in this Bid will get their money back only by way of some credit points which should be used for online purchase in this site. I was one among who got duped by this online site by participating in their cheating programme. In the month of March 2013, I had participated in one of the bid by paying Rs. 998/- with a bid Ref no. KD/122/166/86/159/8BUVW and again participated...
Complaint comments Read comments [2] Complaint category Online Shopping

Kaunsa.com - Non receipt of goods from Kaunsa.com

User
 Rajeev Bohara on Mar 6, 2014
I had ordered casio watch on 19th feb 2014 vide order no. KA/252140/M25BE6JV for Rs. 4149. I have till this day i.e. 6th March 2014 not received the goods. On calling the customer care no. 120-4835000 they say the goods is ready for dispatch but they are not despatching the goods. Other ph no of the company are 09310013597 and 09313210874 but no body is picking up the phone. I have requested for cancelling the goods and requested for the refund but they are not doing so. So help in getting refund....
Complaint comments Read comments Complaint category Jewelry & Watches

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