Kaunsa.com Customer Care

Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
Satisfactory Rating
1%
Complaints
271
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Kaunsa.com Complaints & Reviews

Kaunsa.com - Online order for Emporio Armani wrist watch - not responding to query

User
 Siddhik on Jul 29, 2015
I have ordered a wrist watch Emporio Armani, order no. 45063430692274 and paid the cost using my debit card on 22-July-2015. They promised the delivery within 7 days. As I requested for the shipping details by e-mail, I got an automated message asking me to use their ticket system instead of e-mails. As per the ticket, Kaun/T450634/8673277390 dated 27-July-2015 I was supposed to get response from the seller within 24 to 48 hours. Still I have not received any response and when I tried to open the ticket it is showing as ticket has been closed, means the issue has resolved. I feel this is plain cheating...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Iphone6 true clone used phone

User
 Manish Gabba on Jul 27, 2015
Hello,
I had ordered iphone6 true clone mobile phone from kaunsa.com. I have paid 13000from my debit card. Today morning i got the phone from blue dart courier. When i opened it it was opened n used piece. There was so many scratches on the screen.
I request u to replace the handset or credit the cash in our account. Pls take an action as soon as possible....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Fraud company kaunsa.com, not received product

User
 Praveer Saini on Jul 23, 2015
I have ordered MI power bank from kaunsa.com on 10th July. my order no. is 44898164241075. I have paid amount of Rs - 348. After few days. i got message that my order has been dispatched via bluedart but AWB no. is invalid till date and both customer care no are not getting connected (these are also fraud).. +91-8010775500 0120-4111111...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Fake/cheat e-shopper

User
 hksharma2712 on Jul 18, 2015
My order id Kaun/415329 dated 05/04/2015. The company is neither refunding my money nor crediting points to be redeemed through purchase only., My complaints regarding this, are also neither responded properly, nor being resolved. A number of such complaints can be seen at their site, which clearly indicates that this is a fake/cheat company engaged in mal practices....
Complaint comments Read comments Complaint category Computers & Accessories

Kaunsa.com - Did not receive the product booked and not getting any reply even after asking many times

User
 Muraligovind on Jul 14, 2015
Sir, I have not recieved my item Electric rechargable heatpad order no--43131142751595 [Registered ph no 9234789972] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for my amount paid to buy different item and that has also NOT done for the past 15 days.This is the worst Online fraud Site i have have ever come across.The call...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Did not receive the product booked and not getting any reply

User
 Muraligovind on Jul 14, 2015
Sir, I have not recieved my item Electric rechargable heatpad order no--43131142751595 [Registered ph no 9234789972] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for my amount paid to buy different item and that has also done for the past 15 days.This is the worst Online fraud Site i have have ever come across.The call centre...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Not entertaining to complaints against faulty product

User
 Joy Singhal on Jul 5, 2015
I ordered a Mi powerbank 10400 mAh through kaunsa.com. The item I received was damaged from the edges and was not working. It appeared as either used product or the fake product. I tried contacting kaunsa.com through complaints at their site, no response was received. I called up at the customer service contact no., but the said no. doesn't exist. I also called up to seller, but he also didn't entertained. Now I want to file complaint in consumer court against such online portals. Kindly help and suggest....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - customer care number is switch off

User
 HRUDAYA@ on Jun 18, 2015
KAUNSA.COM. MY ORDER NO. 43752540292686 on Date.02/06/2015 I have purchased a product in KAUNSA.COM after confirming the customer helpline 0120-4835000/01204111111 . I have purchased from the Elegant Cotton Printed Saree With Blouse Piece D No LM4012 through netbanking Rs718.00. They confirmed my payment and advised the delivery date on 17.06.2013. on dated 17/06/2015 complain ticket No-Kaun/T437525/2646176362 Still now i have not received the product or Refund, i called customer desk phone number is switch off from Kaunsa.com. They are cheating the Customers showing Fake Offers and not...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Order Number Is 43262368992357 not received

User
 Syed Naimathulla on Jun 15, 2015
I had placed Order Number Is 43262368992357 and so for not received i raised several tickets and they are not bother to reply after several attempts I contacted them received false promises. one off the main mobile No. given on their side itself replying that it is not in service...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - My order Number 44089356338689

User
 V.C.KHOPKAR on Jun 9, 2015
I, after looking at the credit card issued by Citibank tried to enter the card Number But the system didn't allow This was while Entering Rs.399/- for Toshiba Laptop Portage Z930X3436. Therfore please advise me How I should I make the payment to you. - - - VCK...
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - I had received a fake product, i had paid rs.5999 through card and i am not getting refund.

User
 Mintoo Thakur on Jun 3, 2015
date of incident 7/05/15 return by hand on 8/05/15 number - 08010775500 i had order a blackberry trouch 9800 phone and i had got a fake product immediately i called there customer care number they provided return address by mail to send that product i hand submitted by had address is Return Address: Mify solution, FF 09, Omaxe Park Plaza, Shakti Khand- 2, Nr. Sawarnjayanti Park, Indrirapuram, Ghaziabad - 201012. now after received the product since they are saying this and that week but not received the payment back i had paid through credit card. order id - 431011 - 56242945 order no - 50689....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Payment not received

User
 gauravparashar09 on May 31, 2015
On 7th May, 2015 I got an offer of I phone6 at 12999 INR from Kaunsa.com. Same time I did a payment through my credit card. but later I found the brand name of the product was not Apple. I cancelled the order on 09th May and they also confirmed me to revert back my amount with in 15 working days. But yet I didn't received my balance...I am attaching the proof of entire process......
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Cash received from bank via internet banking but no information about product or money

User
 ajithkoodal@gmail.com on May 19, 2015
I have place an order to your site on 10th march 2015 (Kaunsa.com - order no 41290729821037). After one month, I did't got product or otherwise refund money any. I have complaint earlier and no response . details of payment Thank you for your order with Mify Solutions Pvt Ltd We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction on http://www.kaunsa.com was successful. Your order details are as below Merchant Order number: 41290729821037 Citrus...
Complaint comments Read comments Complaint category Schools

Kaunsa.com - please refund amount immediately.

User
 royya on May 6, 2015
sir, Request you to returned back my amount to my account immediatly...your executive has not given proper explanation...and you the people are given invalid voucher numbers...and we are very difficulty to purchase goods from your website. i need not to purchase any goods from your site.and your site was should not reach customer satisfactory levels... i request you to returned back my payment lying with you. Thanking you for anticipation... Regards, Ravivarma....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

www.Kaunsa.com - Non-performance/Fraud

User
 Ajit Nathvani on May 3, 2015
Published Sale of unrealistic price for television. Upon ordering payment is debited to my bank account, through net banking, but order not processed/delivered. The given telephone No. on the website, does not work. I am available to be contacted at ajit.nathvani@mvsynergy.com and 99099 46536 at Rajkot, Gujarat, India. I have the order confirmation and payment debited records....
Complaint comments Read comments Complaint category TVs

Kaunsa.com - non refund of amount charged

User
 Chugh Rajni on May 1, 2015
I had filed a complaint earlier also regarding Kaunsa.com charging my card twice for a watch I ordered which they did not have vide order nos. 36065709229241 and 36065766910706 in the month of Sep'14. On repeated calls I got to know that they did not have the product for which they charged me twice and they refunded one amount in the month of Oct'14 but the other amount they have not refunded inspite of my various calls. When I filled this complaint earlier thru you they promise to deposit the amount in 3 days but even after a month or so no such amount has been deposited in my account...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - not received my product

User
 Harish Gumber on Apr 29, 2015
My order I'd is HOM/KIT/BRA/33034 They delivered it and I received a broken piece I sensend it on my behalf for exchexchanexchexchangeexchexchanexchexchange aand it has been6 months now the don't receive my call and not even sending me the correct product...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Kaunsa.com - recovery

User
 royya on Apr 28, 2015
Greetings.. sir, i was purchased goods from you on 27th march-15 sum worth of Rs.1766/- through credit card to Mify solutions.. but that consignment was not received till date. Request you to let me know about the same awaiting for your quick reply. Regards, Ravivarma....
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - not Received Refund Payment & Product.

User
 Yagnesh Kotadiya on Apr 16, 2015
order no.-3338223047167 i placed an order but i paid for the product but i want to know about the status . i called up cc for known the order status but they did not provide me proper response. mode of payment-net banking contacted brand...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - I want my product back or cash

User
 jayagopal0303 on Apr 9, 2015
my phone Number is 9944315727.. I have been purchased one I- phone cloning in Kaunsa .com, i paid rupees 10000, after 3 days it is not working, i returned to your company, still i am waiting more than five months, i dident get any response from your sides, so you gays are what doing, fucking in the company are what...?...
Complaint comments Read comments Complaint category Other

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