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Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
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Kaunsa.com Complaints & Reviews

Kaunsa.com - not Received Refund Payment & Product.

User
 Yagnesh Kotadiya on Apr 16, 2015
order no.-3338223047167 i placed an order but i paid for the product but i want to know about the status . i called up cc for known the order status but they did not provide me proper response. mode of payment-net banking contacted brand...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - product not recd & fake commitments from kaunsa.com

User
 Swapnil Vaishnav on Apr 8, 2015
I place order to kaunsa.com my order no was :-41280341269326 for maxel trimmer of 10th march 2015 but till today 8th april 2015. i dont recd my product & customer care of kaunsa.com is very poor customer service they have they dont know about any information of order they always verbally said that you will receive your product within 24-48 hrs. i already made payment thir no is 08010775500 i want to tell all the cunsumers that pls dont buy any product from kaunsa.com. it is fake. contact me on my cell urgently....
Complaint comments Read comments Complaint category Electronics & Appliances

Kaunsa.com - i didn't get my product

User
 JEGASURIAN on Apr 7, 2015
I am registering complaint against kaunsa.com for not delivering ordered product. My Order Number:41687110332031 Order Date:20-03-2015 Product: Casio Edifice EF 535BK 1AV Paid Amount:Rs.3240 Delivery Time:7-10 Days(As in kaunsa.com Website order page) But (7.4.2015) still i didn't get my product. i called to kaunsa.com customer care number many more times. she said please wait for 7 working days. Please do the needfull action...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - e-commerce fraud

User
 Swati Bhushan on Apr 7, 2015
KAUNSA.COM. MY ORDER NO.34802862843258 I have purchased a product in KAUNSA.COM after confirming the customer helpline 0120-4835000 they confirmed the order was made on 18th February 2015 Still now i have not received the Refund, i called customer desk no proper response from Kaunsa.com. They are cheating the Customers showing Fake Offers and not refunding the amount. PLEASE HELP ME IN RECOVERING MY MONEY BACK....
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - none update of tracking / shipment status

User
 sthms9 on Apr 3, 2015
i have purchased a casio watch on 18.march 2015 from kaunsa .com bearing order no.41563440171831 but till now they have not update any status. please feedback me the status/ process to my mail sougrakpamthomas@gmail.com with regards, S.Thomas 9862292601...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - empty parcel received

User
 Raj Ug on Mar 31, 2015
I ordered casio edifice watch from kanusa.com.i have received empty parcel which i have informed to kaunsa cal centre.even i have taken mail from DTDC stating that i have received 0.60 grams parcel and forwarded to kaunsa.com but they are least bothered to respond as they have taken money. its been a month stil they are not responding. Order no:40669366012025 Name :srinivas.u Ph no:9849664471...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - FAKE PRODUCT

User
 Rajkumar Sat on Mar 30, 2015
I have placed order on kaunsa.com on 16th March 2015, with order no.39971967541637 and paid rs.9999/- through Axis Bank credit card. i have day to day contact kaunsa.com, for delivery of product. they everyday commit me, they will deliver my mobile next day. but, they did send my mobile. on 29th March 2015, they delivered my mobile, but, mobile not as per said specification also with few scratch marks and its totally a FAKE product....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Kaunsa.com - still not received the product which was order /or refund

User
 sudhirshah on Mar 28, 2015
dear sir, we have on line purchase the trimmer on 10/ 03/ 2015, still i have not received the your product which is ordered, also i have phone to your registered the is temporary out of order, i tried another no they says your product is delivery but i have not received the product, if you not interested refund immediately, your confirmation detail as under Dear sudhir m. shah Thank You For Placing Your Order on kaunsa.com Your online payment has been received successfully. Your order is being processed and will be delivered on time as specified. Your Order No. 41184358911038 Your...
Complaint comments Read comments Complaint category Hair and Beauty Salons

Kaunsa.com - Ordered a Branded Induction Cooker at lowest Price Ever as on Feb 26, 2015 but still not received

User
 Sunjay Kumar on Mar 26, 2015
I had ordered a Branded Induction Cooker at lowest Price Ever as on Feb 26, 2015 but till March 26, 2015 it is still not delivered. My order number 14586527282627 Whenever I contacted their customer care # they didn't give me any specific reason regarding delivery. they said it is returned from Courier but they never contacted me nor approached me for delivery, I am very displeased with their services, please take some action against them. Thanks Sanjay Kumar...
Complaint comments Read comments Complaint category Appliances

Kaunsa.com - complaint against not recived my product till date 26thMarch'15

User
 ashok mudaliar on Mar 26, 2015
My order Number: 40725915111439 Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product......
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - complaint against not recevied my order product micromax mobile

User
 ashok mudaliar on Mar 26, 2015
Your Order Number Is 40725915111439 Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product......
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Product not receive

User
 sekar kothapalli on Mar 19, 2015
Hi Kaunsa,

Sub: Product: Nova N658 Hair Dryer, Still this product not receive

Product purchased date: 13 March 2015, exactly one week over, still I didn't any update
so please do the needful ASAP. or kindly refund my account immediately...
Complaint comments Read comments [1] Complaint category Appliances

Kaunsa.com - non refund of the amount for the order of a watch

User
 Chugh Rajni on Mar 16, 2015
order no.36065709229241 & 36065766910706. I had placed an order for Armani watch in the month of September, 14 for which Kaunsa.com deducted the amount immediately from my credit card and then reverted back saying the transaction is not complete so I need to do the process again and they again charged the amount from my credit card. I contacted them after a fortnight or so and was informed that since they do not have the product I can opt for a gift voucher. I categorically informed them that I am not interested in any voucher etc, so kindly refund both the amounts immediately. They refunded...
Complaint comments Read comments Complaint category Business & Finances

Kaunsa.com - Item not delivered

User
 Mohd Javeed on Feb 18, 2015
My order number is 27692853776164

Place order 6 jan 2015 today is 18 feb 2015 till not i have not recived my item.

Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing.

This is the third time i change every time they say prodect out of stock and give vocher but another item,
Since more then 9 months they taken my money and not give me product....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - My Order Number Is 28325266551014

User
 NATARAJAN RAMGOPAL on Jan 17, 2015
I had ordered and paid using Credit card Rs.7, 999/-. I have been given a tracking number D21072433 shipped through DTDC. I have not yet received my consignment. On checking the DTDC tracking it shows some August 2014 statement unrelated to my case. What is the status please? Call me at 9444119251 Natarajan Ramgopal....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - 36390475726079 faulty and fake product-return and refund

User
 phanikiran bolem on Jan 6, 2015
Hi, self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dials and not able to reset, upon cross checking with service centre they told me that the watch is replica and not original . Had sent back the watch to supplier as per kaunsa terms & conditions and they received the product about 2months ago, However till now the refund was credited to account, on calling up customer 0120-411111 we will receive the response as if they are acting positive saying the amount will get credited in couple of days, However they will not...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Casio Model No.EDIFICE EF 556 is not working and the product deliver on 24.11.2014

User
 Dr.GIRI on Dec 17, 2014
I have ordered Casio wrist watch Model No.EDIFICE EF 556 and paid Rs.3950/- through online and product received through Kaunsa.com. Bearing order No.3849948791261, Dt.04.12.2014. Received product through courier on 24.11.2014. But the above said wrist watch is not working since beginning on wards and few days is working. But show room officials are said that this is a fake product. In view of the above it is learnt that it is a fake product I will return this product and you may return back my payment at the earliest. Kindly let me know to which address I have to send this product. From:Dr.Sesha...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - FRADULENT SALE OF PRODUCT/DEFECTIVE PRODUCT

User
 SHARMA P K on Nov 4, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Sent wrong delivery and not taking return delivery from last 3 months

User
 durgesh kadam on Nov 4, 2014
Very worst site and poor management of KAUSA.COM I have purchase 2 T-shirts normal size received small size with tag "XL" (Xtra Large). So, Around 20 times I contacted through Kausa Portal but still I have not received any positive response. Unable to add screen shot due to down Kaunsa.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Fraudulent delivery of product

User
 SHARMA P K on Nov 3, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

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