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Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
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Kaunsa.com Complaints & Reviews

Kaunsa.com - Sent wrong delivery and not taking return delivery from last 3 months

User
 durgesh kadam on Nov 4, 2014
Very worst site and poor management of KAUSA.COM I have purchase 2 T-shirts normal size received small size with tag "XL" (Xtra Large). So, Around 20 times I contacted through Kausa Portal but still I have not received any positive response. Unable to add screen shot due to down Kaunsa.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - received mobile not working

User
 kujappan on Oct 25, 2014
order number-30627886031255 ITEM NAME- samsung GALAXY S5 MOBILE. i had received my ordered mobile on 13/10/2014 monday .Mobile i had received not working. Network signal not working so that not possible to make a call. Second thing in your advertisement this phone is dual sim but received phone is single sim and phone specifications not correct compare to your site advertisement.I informed my complaint to your custom care by email and phone but no responds from your side.I regret to inform that no reply from your side last 72 hours.i attaching two photos of mobile.. Looking reply from you...
Complaint comments Read comments Complaint category Other

Kaunsa.com - LANOSUC THICK ORANGE MEN T-SHIRT--NOT RECEIVED.

User
 sivahemalatha on Oct 13, 2014
Refer item code no CLO/ MEN/ LAN/ 2189. The above T-shirt size XXL, booked online on 08-10-2014 is not yet received ; Payment made through Visa credit card. Amount Rs. 349/- Take necessary action to send the item immediately. B.SIVAKUMAR BHAKTA CELL: 9000992190 MAIL: sivahemalatha@yahoo.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - product not received and i want my payment refund

User
 paresh parekh on Oct 13, 2014
i have not received my product on time, and i don't want this product know, and i have make the payment from indusind bank credit card no.5376 5210 0233 8002 on date 23-09-2014 and Trsnsaction number 470478.and i want my payment refund. Reguard from, PARESH K PAREKH...
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - FAILED TRANSACTION AMOUNT NOT REFUNDEF INTO MY ACCOUNT

User
 asdharma on Oct 8, 2014
SIR I AM SHAKTI KUMAR MAKE A TRANSACTION (33725751959080)ON 25/07/2014 WITH RS 699 BUT TRANSACTION FAILED AND AMOUNT NOT REFUND INTO MY SBI ACCOUNT NO 10694088378 .I HAVE MAKE COMPLAINT TO KAUNSA.COM CUSTOMER CARE MANY TIMES BUT MY QUIERY HAS NOT BE SOLVED.KAUNSA.COM HAS DECEIVE ME....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Duplicate Product (Ray Ban Sunglass)

User
 RajSharmaTamuly on Sep 29, 2014
Respected Authority, This is to inform you that I ordered for a Ray Ban (order no. 29762458910621) from your website on 22nd Aug 2014 and i received the same by 15th sep 2014. I was very happy for that. But, on 26th sep 2014 i got drenched in the rain and as a result my sunglass colour went off, so i went to one of my friends optical shop (Ray Ban Outlet) where he confirmed me after inspection that my sunglass which was purchased from your esteemed organisation is a fake/duplicate. Actually this was beyond my imagination that a renowned organisation like you had done such cheap thing. I feel...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Faulty watch and not refunding money

User
 Nishant Rv on Sep 21, 2014
I received the faulty product (Tissot watch) from Kaunsa.com with order ID no.34015448162512 (order no.36566). There were following problems when I received the product. 1) Box of the watch was damaged/broken when I opened the parcel. 2) There is no warranty card in the box. 3) There is no user manual in the box. 4) Seconds hand (bottom circle out of 3) is not at all moving. 5) Resetting of all 3 counters (30-minute counter, 60-second counter, 1/10 second counter) is not happening as per instruction from online Tissot manual. 6) After seeing all these issues when I tried to contact the...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - size and colour are different of the product

User
 RAHBER ALAM on Sep 19, 2014
IM Rahber Alam. im product ORDER is lime pack of two polo Tshirts (M-size) one tshrits is dark green an secnond tshirt maroune color. but im product reseved thruugh ARMEX COURER at SEP-18th 2014. im open the packed, im sad .size and color diffrent. so pls im request p-ls changed my product. PRODUCT ID No- 8257196534079. thanx....
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - open complaint read message then replay me...............................

User
 mydn2014 on Sep 18, 2014
I have 15 time call and Kaunsa has every time promising to sent your mail id within 24hour working days. Its been 25 days now am waiting for my credit points but neither complaint at Call center or email communication is helping me. money is no problem but correct speech correct time is valuable...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Money taken by giving Fake Products

User
 nandysoumadeep on Sep 15, 2014
ORDER ID - LIF/RAY/RAY/97411. I have written 44 mails and Kaunsa has replied me 13 every time promising to refund me the amount within 7-10 working days. Its been 5 months now am waiting for my money but neither complaint at Call center or email communication is helping me. i am ready to knock doors till the highest level. How come our governing bodies of The Government of India is allowing these on-line Traders to do business by cheating on common man's money. Hoping to get a resolution and fast refund....
Complaint comments Read comments Complaint category Online Shopping

http://www.Kaunsa.com - Not able to use refund balance.

User
 Arshad_ on Sep 12, 2014
I had odder one spectacles from this site. I did online payment. So after querying too many times I got to know that they are not shipping the item, so they mail me the coupon code for the same amount. So I went to their site to order some other item, while apply the voucher code at the time of payment, it tells that you have entered the wrong voucher. Thanks....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Reg order id - 16952632172770

User
 joseph143 on Sep 11, 2014
Respected Concern Person I want to complain report to Kaunsa.com its online shopping site. They are using online site name of Kaunsa.com and promoting their product and showing cheaper rate on site and after buying any product they never deliver and respond either on call or Email even they never refund money what I had already paid via online transfer. I am requested you please suggest me any way to refund my money from them. I am mentioning detail what I have got from their. I Recived WING M1 Smart Phone 09-09-2014 evening 6.30 P.M via DTDC Courier. I have ordered Galaxy Note III 6 Inch...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Kaunsa.com - Faulty product (Watch) delivered and now not refunding money even after returning the product

User
 minubhave on Sep 9, 2014
I had ordered a watch worth Rs.5, 799/- fromKaunsa.com with order ID 34015448162512 (order no.36566). However there are so many issues (listed below) which I highlighted it on their online customer service portal through complaint ticket no.Kaun/T340154/2GE16O85BT on 23 Aug2014 but there is no response from online customer service till date. There are following problems when I received the product. 1) Box of the watch was damaged/broken when I opened the parcel. 2) There is no warranty card in the box. 3) There is no user manual in the box. 4) Seconds hand (bottom circle out of 3) is...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Apple iPhone 5C Invoice

User
 NISAR3023 on Sep 8, 2014
Dear Sir, I had purchased a i phone 5c(Apple) from this site on 5th may 2014, its price was Rs. 19999/-.I have been demanding from 5.6.2014 for invoice.Because. I am unable to take service facility from authorised centre.I am facing lots of problem in few days in my mobile like touch screen & software & complained against this.I have visited apple service centre, all are denied to give the services without invoice.I have rights to raise the voice against invoice as a customer.This site review is not good, they are cheated so many Indians from prolonged time & still going on.I had followed lots of...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - non delivery of order even after receiving the payment

User
 buvan on Sep 4, 2014
My order no. is 34661982765770. I had booked for an I phone and also may a debit card payment on 13th of August. When I did not receive the product after one week, I contacted the firm and was told that my order has not been booked. after verifying with the bank i informed them the payment has been made and sent the copy of the bank statement. they said that they have received the payment on 29th of august and the product will be sent soon. when contacted on 4th of Sept I was informed that the product is yet to be despatched and will be sent by Blue dart today. Even after making the payment they...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Kaunsa.com - Not working the cash voucher code

User
 NITYA RANJAN BORKATAKI on Sep 1, 2014
The folowing cash voucher code given to me is not working.The
Confirmation regarding cash voucher from kaunsa.com also attached
Below for better understanding. I, am not able to purchase anything
With this cash voucher code, given me.


Kaunsa .com
<support@kaunsa.com> mon, apr 7, 2014 at 12:08 pm
To: nityaranjanborkataki@gmail.com
Reply | reply to all | forward | print | delete | show original

Dear customer

This is in continuation to the conversation that you recently had with
Our customer...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Not matching the cash voucher

User
 NITYA RANJAN BORKATAKI on Sep 1, 2014
Kaunsa .com <support@kaunsa.com> Mon, Apr 7, 2014 at 12:08 PM To: nityaranjanborkataki@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer THE FOLLOWING ATTACHMENT HAVE BEEN GIVEN FOR BETTER UNDERSTANDING, THAT I, HAVE BEEN GIVEN THIS VOUCHER CODE FROM YOUR END, BUT THIS IS NOT WORKING WHILE I WANT TO BUY SOMETHING FROM YOUR SITE.PL. GIVE ME AN ANOTHER CASH VOUCHER CODE SO THAT I WILL BE ABLE TO DO SOME3THING. THANK YOU. This is in continuation to the conversation that you recently had with our customer care department. With reference to...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - wrong model mobile delivered

User
 vijayjadhav on Aug 15, 2014
My order is item Galaxy note III 6 inch 2 GB RAM
Order Number Is 33529367851831
But you deliver DTDC courier consign no X08948930
Deliver date 28/07/ 2014 model 10X mobile.

I am complaint kaunsa customer support but not solution.
2 complaint online kaunsa.com but not answer.
Complaint no Kaun/T335293/L8ZCH9F7DW date 1 Aug 2014
Complaint no Kaun/T335293/KVF30QKUNL date 15 Aug 2014...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Neither returning my money nor providing the product I ordered

User
 Solomon Hansdah on Aug 13, 2014
I ordered a wrist watch in December 2013 which I received in January 2014, it was a defected piece so I returned the it to the given address as told by their customer service. They provided me a voucher of Rs 6000 (amount I paid for the product) instead of returning my money or replacing the product (I didn't approve of any such voucher). THEY FORCED ME TO MAKE ANOTHER ORDER OF RS 6000 AND ABOVE. Finally I decided to agree to their fraudulent demands and conditions to get out of this scam. So I ordered the same wrist watch again with a pair of sunglasses. This time they provided me a fake product....
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Poor Service

User
 Anish Mon on Aug 4, 2014
I am Anish form Tamilnadu.My order id is 32572953226251.Pay the full amount Rs.898 through SBI net banking.After 1 week i was call their customercare for knowing the delivery date.But they said to me, that product was out of stock now.I said pl"Plz refund my cash".But they did not agree with this.Stock not available means, This is not my Problem.Then after they give one vocher code for buying another item.I will be not working.Today I'm called their customer care many times, My call automatically cancelled.I am totally unsatisfied with this website.Please Refund my Full amount. Thanking You....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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Recently Discussed
Kaunsa.com
Order not received
Kaunsa.com
Duplicate Product (Ray Ban Sunglass)
Kaunsa.com
Sent wrong delivery and not taking return delivery from last 3 months
Kaunsa.com
Reg order id - 16952632172770
Kaunsa.com
size and colour are different of the product