Kaunsa.com Logo

Kaunsa.com Customer Care

Mify Solution Pvt. Ltd.

SF 204, Singhal Tower,Sec-58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:+91 12 0483 5000
 
Go to Kaunsa.com:    Twitter  Facebook  LinkedIn  Google+ 

Kaunsa.com Complaints & Reviews

Kaunsa.com - Item not delivered

User
 Mohd Javeed on Feb 18, 2015
My order number is 27692853776164

Place order 6 jan 2015 today is 18 feb 2015 till not i have not recived my item.

Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing.

This is the third time i change every time they say prodect out of stock and give vocher but another item,
Since more then 9 months they taken my money and not give me product....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - My Order Number Is 28325266551014

User
 NATARAJAN RAMGOPAL on Jan 17, 2015
I had ordered and paid using Credit card Rs.7, 999/-. I have been given a tracking number D21072433 shipped through DTDC. I have not yet received my consignment. On checking the DTDC tracking it shows some August 2014 statement unrelated to my case. What is the status please? Call me at 9444119251 Natarajan Ramgopal....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - 36390475726079 faulty and fake product-return and refund

User
 phanikiran bolem on Jan 6, 2015
Hi, self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dials and not able to reset, upon cross checking with service centre they told me that the watch is replica and not original . Had sent back the watch to supplier as per kaunsa terms & conditions and they received the product about 2months ago, However till now the refund was credited to account, on calling up customer 0120-411111 we will receive the response as if they are acting positive saying the amount will get credited in couple of days, However they will not...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Casio Model No.EDIFICE EF 556 is not working and the product deliver on 24.11.2014

User
 Dr.GIRI on Dec 17, 2014
I have ordered Casio wrist watch Model No.EDIFICE EF 556 and paid Rs.3950/- through online and product received through Kaunsa.com. Bearing order No.3849948791261, Dt.04.12.2014. Received product through courier on 24.11.2014. But the above said wrist watch is not working since beginning on wards and few days is working. But show room officials are said that this is a fake product. In view of the above it is learnt that it is a fake product I will return this product and you may return back my payment at the earliest. Kindly let me know to which address I have to send this product. From:Dr.Sesha...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - FRADULENT SALE OF PRODUCT/DEFECTIVE PRODUCT

User
 SHARMA P K on Nov 4, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Sent wrong delivery and not taking return delivery from last 3 months

User
 durgesh kadam on Nov 4, 2014
Very worst site and poor management of KAUSA.COM I have purchase 2 T-shirts normal size received small size with tag "XL" (Xtra Large). So, Around 20 times I contacted through Kausa Portal but still I have not received any positive response. Unable to add screen shot due to down Kaunsa.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Kaunsa.com - Fraudulent delivery of product

User
 SHARMA P K on Nov 3, 2014
Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no 35599620647533 on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere...
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Order no : 36390475726079 faulty and fake product-return and refund

User
 bolem9 on Nov 1, 2014
Sellf have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . We have sent back product as per guidelines of kaunsa and seller had receiived product on 25 oct 2014 . From then kaunsa Responce ws we will get back with details And neither they Refund nor confirm when they will do so. Their escalations team also not responding and mot comitted for redund...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - : Order no : 36390475726079 faulty and fake product-return and refund

User
 bolem9 on Nov 1, 2014
self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . Self have sent the product to seller as guided by the kaunsa, product have been receivee by seLler on 25 oct14, houever kaunsA is not refunding aper terms and conditions . Have called up 10 times till and mailed 10 times their responce is to revert back and that never happens...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - received mobile not working

User
 kujappan on Oct 25, 2014
order number-30627886031255 ITEM NAME- samsung GALAXY S5 MOBILE. i had received my ordered mobile on 13/10/2014 monday .Mobile i had received not working. Network signal not working so that not possible to make a call. Second thing in your advertisement this phone is dual sim but received phone is single sim and phone specifications not correct compare to your site advertisement.I informed my complaint to your custom care by email and phone but no responds from your side.I regret to inform that no reply from your side last 72 hours.i attaching two photos of mobile.. Looking reply from you...
Complaint comments Read comments Complaint category Other

Kaunsa.com - LANOSUC THICK ORANGE MEN T-SHIRT--NOT RECEIVED.

User
 sivahemalatha on Oct 13, 2014
Refer item code no CLO/ MEN/ LAN/ 2189. The above T-shirt size XXL, booked online on 08-10-2014 is not yet received ; Payment made through Visa credit card. Amount Rs. 349/- Take necessary action to send the item immediately. B.SIVAKUMAR BHAKTA CELL: 9000992190 MAIL: sivahemalatha@yahoo.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - product not received and i want my payment refund

User
 paresh parekh on Oct 13, 2014
i have not received my product on time, and i don't want this product know, and i have make the payment from indusind bank credit card no.5376 5210 0233 8002 on date 23-09-2014 and Trsnsaction number 470478.and i want my payment refund. Reguard from, PARESH K PAREKH...
Complaint comments Read comments Complaint category Credit Cards

Kaunsa.com - FAILED TRANSACTION AMOUNT NOT REFUNDEF INTO MY ACCOUNT

User
 asdharma on Oct 8, 2014
SIR I AM SHAKTI KUMAR MAKE A TRANSACTION (33725751959080)ON 25/07/2014 WITH RS 699 BUT TRANSACTION FAILED AND AMOUNT NOT REFUND INTO MY SBI ACCOUNT NO 10694088378 .I HAVE MAKE COMPLAINT TO KAUNSA.COM CUSTOMER CARE MANY TIMES BUT MY QUIERY HAS NOT BE SOLVED.KAUNSA.COM HAS DECEIVE ME....
Complaint comments Read comments Complaint category Mobile Handsets

Kaunsa.com - Duplicate Product (Ray Ban Sunglass)

User
 RajSharmaTamuly on Sep 29, 2014
Respected Authority, This is to inform you that I ordered for a Ray Ban (order no. 29762458910621) from your website on 22nd Aug 2014 and i received the same by 15th sep 2014. I was very happy for that. But, on 26th sep 2014 i got drenched in the rain and as a result my sunglass colour went off, so i went to one of my friends optical shop (Ray Ban Outlet) where he confirmed me after inspection that my sunglass which was purchased from your esteemed organisation is a fake/duplicate. Actually this was beyond my imagination that a renowned organisation like you had done such cheap thing. I feel...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Faulty watch and not refunding money

User
 Nishant Rv on Sep 21, 2014
I received the faulty product (Tissot watch) from Kaunsa.com with order ID no.34015448162512 (order no.36566). There were following problems when I received the product. 1) Box of the watch was damaged/broken when I opened the parcel. 2) There is no warranty card in the box. 3) There is no user manual in the box. 4) Seconds hand (bottom circle out of 3) is not at all moving. 5) Resetting of all 3 counters (30-minute counter, 60-second counter, 1/10 second counter) is not happening as per instruction from online Tissot manual. 6) After seeing all these issues when I tried to contact the...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - size and colour are different of the product

User
 RAHBER ALAM on Sep 19, 2014
IM Rahber Alam. im product ORDER is lime pack of two polo Tshirts (M-size) one tshrits is dark green an secnond tshirt maroune color. but im product reseved thruugh ARMEX COURER at SEP-18th 2014. im open the packed, im sad .size and color diffrent. so pls im request p-ls changed my product. PRODUCT ID No- 8257196534079. thanx....
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Kaunsa.com - open complaint read message then replay me...............................

User
 mydn2014 on Sep 18, 2014
I have 15 time call and Kaunsa has every time promising to sent your mail id within 24hour working days. Its been 25 days now am waiting for my credit points but neither complaint at Call center or email communication is helping me. money is no problem but correct speech correct time is valuable...
Complaint comments Read comments Complaint category Online Shopping

Kaunsa.com - Money taken by giving Fake Products

User
 nandysoumadeep on Sep 15, 2014
ORDER ID - LIF/RAY/RAY/97411. I have written 44 mails and Kaunsa has replied me 13 every time promising to refund me the amount within 7-10 working days. Its been 5 months now am waiting for my money but neither complaint at Call center or email communication is helping me. i am ready to knock doors till the highest level. How come our governing bodies of The Government of India is allowing these on-line Traders to do business by cheating on common man's money. Hoping to get a resolution and fast refund....
Complaint comments Read comments Complaint category Online Shopping

http://www.Kaunsa.com - Not able to use refund balance.

User
 Arshad_ on Sep 12, 2014
I had odder one spectacles from this site. I did online payment. So after querying too many times I got to know that they are not shipping the item, so they mail me the coupon code for the same amount. So I went to their site to order some other item, while apply the voucher code at the time of payment, it tells that you have entered the wrong voucher. Thanks....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com - Reg order id - 16952632172770

User
 joseph143 on Sep 11, 2014
Respected Concern Person I want to complain report to Kaunsa.com its online shopping site. They are using online site name of Kaunsa.com and promoting their product and showing cheaper rate on site and after buying any product they never deliver and respond either on call or Email even they never refund money what I had already paid via online transfer. I am requested you please suggest me any way to refund my money from them. I am mentioning detail what I have got from their. I Recived WING M1 Smart Phone 09-09-2014 evening 6.30 P.M via DTDC Courier. I have ordered Galaxy Note III 6 Inch...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Share this page with others

  
  

Recently Discussed

26 days ago
Kaunsa.com
REFUND
Kaunsa.com
Order not received
Kaunsa.com
Duplicate Product (Ray Ban Sunglass)
Kaunsa.com
Sent wrong delivery and not taking return delivery from last 3 months
Kaunsa.com
Reg order id - 16952632172770