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LG Electronics Complaints & Reviews

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LG Electronics reviews & complaints page 7

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R
robz4643
from Mohali, Punjab
Jan 17, 2023
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I am complaining about a defective top load washing machine

We have purchased a top load washing machine on 14th January this year from Modern Sales Group, Sector-70, Mohali, Punjab. The piece which we received at home was defected and had lot of scratches on it. Even installation engineers verfied the same and asked us to get it replaced. We raised this to Modern sales group and they promised to get it replaced. Since that day, these people have been making false promises that washing machine will...
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R
rroentz
Jan 5, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Refund on Refrigerator

This problem has been going on since Oct 2021.
I had issues with my refrigerator not working that was under warranty.
The parts were ordered nut never came in.
Because of that you were supposed to issue me a refund of $2031.00
I still don't have the refund, you have taken my information. I can't count the number of times I have given you my home address. Somebody contacted me that the RA department didn't have...
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N
Nani2
from Hyderabad, Andhra Pradesh
Dec 20, 2022
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Lg water purifier

Address:Jodimetla doctors colony pocharam ghatkesar

Please provide the bill copy. Our old copy was missing...
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D
dizzyg77
Dec 10, 2022
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LG Washer

Address:Englewood Cliffs, New Jersey

I have called years ago and sent a message last year and received no response. I bought my washer less than ten years ago and mold started happening within the first few months. We leave the doors and drawers open to help, but it's no use. We have to pull the drawers out, scrub them, scrub the inside of the drawer area where the detergent goes with bleach and long scrub brush. Our clothes smell. The mold is impossible to remove entirely....
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B
Balbir singh12
Dec 10, 2022
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Huge Burn in on OLED TV

I Have an LG OLED B6 TV 65 Inch...I noticed on 2020..that my TV has Burn in issue...I thought its normal..but after 1 year...its increased ALOT..SO I Complaint to LG, they said its panel problem and costs 1 lakh at least...

I Purchased this TV for 3.56 Lakhs...in 2018 and after two its like that..

there is a LG Policy for Burn in Panel..They will replace the panel one time as Courtesy replacement..
br...
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F
funkyanki
from Navi Mumbai, Maharashtra
Dec 7, 2022
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LG Tone HBS FN4 - RNP221109078043

Address:NAVI MUMBAI

I haven't got my LG Tone HBS FN4 satisfactorily repaired under warranty.

After Multiple attempts to repair/replace faulty parts, finally I was told nothing can be done from their end and they returned the faulty headphones back to me.

I requested for new headphones to be given under replacement, but that request was also denied saying that LG Tone HBS FN4 is no longer under production.

That is...
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C
Charles Corn
Dec 5, 2022
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Rust washers bleach dispenser

Address:[email protected]

You all told me via my email assessment to provide you with my contact information. Please email me directly @ [protected]@aol.com

This is my 2ns reply....
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S
Sudhanshu2
Nov 28, 2022
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LG Microwave repair fraud

Address:New Delhi

My LG microwave had little issue with its timer and it was randomly stopping during heating hence I registered a complaint with LG (RNP[protected] and one engineer Nikhar Singh came on 13th Nov 22 (Sunday) and told me that the PCB and 2 multi plugs are not working properly and changing them will cost Rs 1800 including service charge however arranging PCB will take around 6-7 days as it is out of stock. I agreed and he left.

Surprising,...
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N
Nitish Sd
Nov 25, 2022
Aug 26, 2023
This thread was updated on Aug 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV Smart LED

Address:LG authorized service center Calicut Kerala

July 2nd week when TV was in warranty the panel went faulty and Sudeep from LG service center Nadakkavu informed that it needs replacement and he will call when its available
After 2 weeks no response and not answering calls and answered when called with different number. They asked us to wait and made it 1.5months.
He then asked to contact M/S Golden Electronics Ulliyeri and informed they will support and fix the issue as per...
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banu reddy
from Hyderabad, Telangana
Nov 23, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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TV got repairs within a year and no response from company

Don't buy LG products.
Shame on you guys.
Worst customer service....
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J
Jay Harshadray Panchal
from AHMEDABAD, Gujarat
Nov 15, 2022
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LG Refrigerator

Poor quality of product and service. Need refund...
+1 photos
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M
Madhura Paranjpe
Nov 10, 2022
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LG water purifier

Address:Pune

We have been contacting LG customer care centre continuously on a daily basis for a month now, for filter change. We have also escalated the matter through Vijay Sales from whom we had bought the water purifier. But we are not getting any response nor the service agent has come to our place for filter change. This is really not acceptable from a brand like LG. We earlier used KENT and Eureka Forbes which gives excellent service and the after...
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S
Shivaramtd
Nov 10, 2022
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Cash Back issue

Address:Unilet no.524, 5th main, service road, 2nd n block,HRBR layout,kalyan nagar, Banaswadi banglore - 560045

Shivaram T D
from Bangalore, Karnataka
Hi,

I have purchased a product on of your delear shop on 04.07.22
Delear details - Unilet no.524, 5th main, service road, 2nd n block, HRBR layout, kalyan nagar, Banaswadi banglore - 560045.

Product name : lg w. M f/a front loading 8 kg FHV1408ZWP washing machine.
Amount paid - rs.40, 300.
Bill date : 04.07.2022

Your dealer...
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J
Jagannathan1962
from Mumbai, Maharashtra
Oct 28, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
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Refrigerator

Have purchased LG IC Smart invertor fridge in 2017.
In April 2022 it stared troubling us the freezer portion cooling is there. But fridge portion no cooling. This i complaint to LG in april. The technician came seen fault not attended. I paid the service charges. This is valid for three months. After that due to sameproblem exist i called three times technician just coming not attending the fault. Still problem is there. Today also...
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V
vishnugvreddy
from Madanapalle, Andhra Pradesh
Oct 26, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator Service issue

This is continuing to the earlier compliant - The service provide is used very rude language and finally we asked him to complete the service after checking the exact issue, he denied checking, he said we want t to replace all the parts even though he has not checked the issue properly and not explained the exact issue. After 1 month of delay also he is not guilty of not sending persons and raising his voice on customer. There is no proper...
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V
vishnugvreddy
from Madanapalle, Andhra Pradesh
Oct 26, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Refrigerator Service issue

Website:www.lg.com/in/support/repair-warranty/request-repair-sign-in

We are from a Village called Uyyalavari palli, near PTM, Andhra Pradesh.
We have raised a complaint against our Refrigerator service issue. They have visited our home & Said Gas to be refilled and collected Rs.1000/- for refilling, after reaching their office, they said, Condenser to replaced & Freezer to be changed, as a village people we don't know what happened inside, we have accepted After 1 week we have accepted to pay Rs.3,...
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C
Charles26
Oct 26, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bleach dispenser Rust

Address:1000 Sylvan Ave. Englewood Cliff N.J. 07632

Re: Top Load Washer Rusting,

In, 2012 I bought, a Top Load LG Washer Model No. WT517OHV, with serial No. 211KWGG6U615.

Unfortunately, your product has not performed well because of the Bleach Dispenser had rusted out; through and through. I am disappointed because this is not do to any abnormal usage, but because of the manufacturing and or defect used to built this machine. The product does not work properly...
+3 photos
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S
Shreya.jdhav
from Panvel, Maharashtra
Oct 25, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Washing machine not working

Address:Panvel

LG WASHING Machine parts are not available any where from where and how to get service .Its just been 4 year to the machine and the machine is not working front panel and motherboard had some issues but we are unable to repair bcoz the parts are not available anywhere...
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P
Pooja G.S
Oct 22, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about LG refrigerator replacement

As we booked LG 342L GL-T342TPZY-REFLG1165 On 20/10/2022 they promised us that they deliver the product by same day but didn't receive the product even for 2days but we they deliver the damaged product on 21/10/2022 at 8:30pm and they promised us they give a replacement of the product by 22/10/2022 within 1pm but we still didn't received it, the store representative and delivery co-ordinater has given wrong commitment to us and the delivery...
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Bhavana26
Oct 19, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty AC not replace as par policy

Sir/Mam,

We have ordered LG-Split-1.5ton-4 star AC-model-PS-Q19RNYE on amazon.in on 18.09.2022, Order no #[protected]. At the time of ordering the policy was replacement of the unit if there was any manufacturing fault.). Also order for installation Ordered no:#[protected], (AC installation by LG - Chargeable by brand INR1504+stand Rs749, Job no-RNP[protected]. This was need as family member was sick and...
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