LG Electronics Complaints & Reviews

I bought a LG Nexus 5x phone in March 2016. After 2-3 months I started facing this camera problem where it would crash 8 out of 10 times, hang for few seconds and then switch off the phone. I have been very patient with this problem and tried to search it around the internet for the solution. I even reset the phone but still facing the same problem. At last I waited for Android Nougat 7.1.1 update and was hopeful of a fix for this issue but...

Hello sir/ madam
Here after many phone calls, I am writing my complain. I bought LG washing machine on 30/11/2016, item # LG T7577TEELJ from Reliance digital, procube complex, Nizampura Road, Vadodara- 390002 Gujarat INDIA. The sales person name is Prajesh, while selling me the product he never said about the service limitation. I purchased the product and I am totally unaware of the 7 days notice I took 10 days of demo. when the demo...

I bought a Lg tv from Jharia on 1/9/2015. Some hardware got damaged inside the LED tv sometime on July 2016 and was covered and repaired under warranty same time. Now the same hardware got damaged in Dec.2016 and the warranty has lapsed till now. My point being, how can the same part get damaged on regular interval or may be the company engineer has put some faulty part when he repaired it the first time....

Dear Sir,

1. It is brought to your kind notice that the LG G4 phone was purchased on 29 Dec 2015, I was very happy that I had a phone with latest specifications, and best in the market as claimed by LG, but after few month my happiness was ruined as battery performance was very poor and phone was also generating ample amount of heat also, when I contacted LG service Centre APK technology at Pune they told me that being smart...

Dear Team

My complain number with LG service centre was RNP[protected]. the said complaint has been closed without any resolution. The service engineer who visited my house said that I have to pay 1200/- for the replacement of the fibre glass top which has bend and due to which the door of the dryier is not opening properly. when I had purchased the WM, I was told that it was the design only . Now the service engineer who...

I have to purchase above tv from flipkart october, 16 big billion sale. After 2 months tv's picture colour shown dark. I was filed a complaint about it in lg cutomer care. Serviceman said that panel has been damaged and it should be replace. Is there any provision to replace my above tv because only after 2 months from purchase panel is damage.

Kindly acknowledge the same.

Thank you...

We bought LG twin door, and its damaged one from beginning, allthough after many complains and repair they said that company will replace it in November 2014, but still that fridge in my house and no one come to take it almost after 2 years, Worst kind of experience with LG hence we decide to never buy and LG product onwards, but we lost our almost 1.2L on our fridge, they won;'t come even after consumer court order!!...

We have front loader lg washing machine, model no. Being f1480tdp25. Alspeil. Recently it stopped working so we raised a complain with lg company and accordingly service engineer came to visit n checked the machine. He than specifically told us that two parts are not working and as such, it has to be changed. He also told us that if we can produce the invoice of purchase, one parts will be free n the other parts will cost near about 3000inr....

Dear Sir,
Several times i registered my complaint about the technical fault in my LG LED TV. No body of customer care ready to forward my call to seniors and did not trying to solve them self also. its a worst condition of customer care persons. it is the facility to misguide to customers only and nothing more than its. if not agree so, its my complaint no. RMP[protected]. Really its very poor condition. LG is only name and further...

I went away from my house for few days and when came back i found that all the goods lying in general lower section of fridge are frozen. I informed on customer care no and the technician came to check and advised me to keep the fridge off overnight and he will come next day.This thing started in the month of nov 2016. Techi advised that one part has to be changed and i should keep the fridge off for twenty four hours. I had no option but...

No repair service available for lg g4 h815 mobile phone at bodakdev ahmedabad lg service centre the funny reason they gave was that they don't have the compatible software for the model as it has been bought in foreign country. Infact the phone has been bought a year back. And the guy in charge informed that i can get it repaired outside from any street vendor. Quite surprised how lg provides after sales service. The problem with the phone...

Greetings LG Team,

Am writing in to urgently raise my issue that in grossly mishandled by outsourcing staff. Am a High end LG product user and am being made to doubt the Brand reputation. From user end have tried every contact channel from Service Center to your center to followup my complaint now pending for many day.

Am now also trying to reach out to you Management at the Head Office. Could someone look...

I used to be a big fan of lg products but i am so much disappointed with its service provided for my microwave.
I bought a lg microwave model ml-3281cg from r. K distributors, moradabad (U. P) on 11 nov 2012 and bought amc which is valid till 9 nov 2018. The pcb is causing problem and so i contacted lg customer care infinite times. They always locked my complaint but technician visited only once and that too on his visit he said he...

Dear Sir/madam,

I brought LED TV 43inch on 29/08/2015 Poonvel Stores, Gummidipoondi Bill No : 5015... last week i had problem display not working.. i called customer care and they had sent service person to my home and service person came told to me there is display problem. after that service center says simply you have to pay Rs.23500/-.. with in 1 year 03 Months how i can pay this amount.. kindly help to resolve this issue......

I had ordered the Smart TV display a month ago and i have yet not received the display
I am following it up every now an than no proper response.

This is worst experience i had in my life just for a simple display it is taking more than a month and no revert till date.

will i be getting the resolution or i have to keep on following it up.

LG Smart TV Model 32LF58 Display damaged and needs...

We bought a new Refrigerator from Relish Enterprise in Chengannur, Alleppy Dist., Kerala on 11.11.15 worth 32000, - INR. The refrigerator was defect after one months use. Its basic functions cooling and freezing was no more there. The matter was reported through the dealer to LG, and we requested for an exchange of the refrigerator. It was refused arguing; ut was against the Companys policy. It is repaired in the first week of Jan. 16. br...

Dear all

This is to inform that i had lodged a complaint some 20 days back for repair of my lg led tv but till date the same has not been repaired, the tv goes faulty now and then and i had informed this to lg customer care for replacement of my tv as it gets faulty after every 3 months but they have not replaced it, neither are they servicing it properly, they want to earn money from me and i assure them that they have to...

Company stop parts in 4-5 years and they don't want to give me depreciation. I buy led tv in 68000/- rs but now its value is zero(0).

my led tv model no. is 42le7500.
purchase date is :- 09/11/2011.

its main bord is failed tell by service engineers of lg electronics.

i want repair my tv but lg service manager tell me that parts discontinued and now not possible.

he also tell...

On 5 dec, 2016 i lodged a complaint regarding leakage of black substance in my freezer. No. Rnp[protected].
On 10 dec, 2016 i receive an sms saying that my service has appointment has been re-fixed whereas i never received any call from your end. No. Rnp[protected].
Today is 15 dec, 2016 and its been over 10 days since i lodged a complaint but no action has taken place so far despite my priduct still being in warranty period.br...

Hi,

I have brought the lg washing mashing in jan 2014, which is still under warranty. This machine has caught fire twice after short circuit, and the lg service center is not listening to our complaint. As this product is defective and have manufacturing defect.

Machine details.

Model : p9032r3sa
Year of purchase : jan 2014
Ticket opened at lg : rnp[protected]...