LG Electronics Complaints & Reviews

Dear Sir,

I had lodged a complaint through customer care telephone. One service executive visited promptly and after testing the TV remote suggested to buy a new one which i agreed to. After 2 days he delivered the TV remote, however asked to pay additional Rs.287/- as delivery charges. I confronted him as customer care executive had told me that no service charges are payable if you buy the remote. If you refuse to buy the...

Dear Sir/Madam,

Even after so much exercise of evaluation of various LED brands in Indian market like Sony, Samsung, Videocon & LG, I have chosen & purchased LG 42 inches LED on dated 25th Oct, 2014 assuming its goods services & less maintenance cost for future. However, within warranty period I have faced bad services of an improper quality product I have ever experienced as per my below sequential observations:
br...

My lg microwave oven has broke down.
Complaint was lodged with customer care, - complaint no.[protected]. However, after more than 24 hours, a technician from the local franchisee on calling to seek address (When all the details are supposed to be with him) repeatedly harps on the money that is payable for different situations without even bothering to attend the complaint. It is really discouraging and disappointing to receive...

I purchased model no. Fh0b8qdl22 front load washing machine on 22/10/16. After setting child lock system, it was found that after pressing the power button, the machine becomes shut down. But as per manual "after setting child lock, it can only be deactivated by setting cancel process. Turning power off and operation errors will not affect child lock." in front load system the power button and all keys are in front. My child who is 3 years...

Dear concerned
I had bought a fridge bearing model no: rfgl-478-grq4 on 15.11.2012 from essential electronics - panaji-goa
My complaint number : rna[protected] & rna[protected].
Technician mob: [protected]
The service engineer who had attended to my complaint, after checking the problem informed me that the main pcb bearing no: ebr[protected] is not working and he will come & install the new pcb. it has been 15...

Through proper channel

Sir,

The gas refilling done in refrigerator on 12/05/2016 due to no cooling, in-spite lapse of a very short period, again same problem repeating, i. e, it’s not cooling.

P. s. : no charges (already paid rs. 1, 350/-) will be applicable again due to under warranty of season (as per engineer's statement)

I am suffering mental agony and harassment, which...

I have register a complaint near by your service centre. Your person came but our problem did not resolved. There is no one responsible person. He did not find out the exact problem. There is some problem in tvs parts. Our product is under warranty. I want a proper solution. Parts need to be change. Please changed it. With in 24 hours if problem is not resolved. I will take a legal action against lg....

Dear LG,

I bought my lg g4 phone on nov 11 2015. After few days itself phone started to show battery problem and heating issues. So, i bought extra battery. But 2 weeks back my phone was dead. I went to service center and they replaced me with new mother board.
Ps: thank god i had warranty and for the first time lg accepted any warranty.

But, that service was for name sake just to turn on the phone. The...

Purchased LG 168 side by side Refregirator on 12th Oct. On 13th it was installed and by evening we noticed that it was NOT functioning properly. Hence, we called LG Service center. One Technician landed and said a part has to be replaced. As it was not functioning from day one, i asked for a REPLACEMENT. Since then, it has been attended to. Very bad service. Irresponsible Area manager. No replacement even after 12 days. Paid Rs. 72000. Has...

The sound system is not working properly and picture is not getting clarity and once the check that complete t.v for general service sound is suddenly getting decrease and again after few minutes it is getting normal sound and boxes are not working properly and back side Jack's are not working and full television is complaint please everything in television I want the t v prefect condition after repair or servicing we need reply in phone...

Hi LG,
Responsible leaders,
We took LG TV MODEL 42PT350R ON 14/02/2012. The TV stopped working now in first week of October. When we complained the guy who came from the lg said that the screen will either be repaired or replaced in two days. Since then we have talked to lg several times. They agree that in two days someone will come & put the screen in but then nobody came & then they called and said that we can only pay...

I had purchased one plasma tv in 17.09.2013. That had gone out of order (Black
Screen) a week back. I had lodged a complain no-rna[protected] for model no-
42pn4500. Atr. Yesterday, i had received a call from service centre that part is
Not available and we can't repair your tv as this is very old tv and parts are not
Available (Actually only 3 year old one) i have never ever thought that i would get
This...

Well I would not have come up till here until I had no other choice! I was a proud LG Nexus 5x customer which I had purchased in Dec 2015. But lately i had started facing troubles in my phone which were call dropping, voice cracking, camera starting issues & most importantly phone getting hang. All this started in July 2016 when these issues started getting frequent. I as a normal customer approached your customer service team & I was directed...

I am having a worst experience in my life after buying a prestigious lg water purifier.Bought last year and the Ro the heart of the machine got damaged three times in a year got it changed twice but now insisting to go for amc if you want to change costing 6000 .please don't buy this product it will de a sure easte of money s very bad product from a very reputed company...

Dear sir / madam,
We have purchased gl-u292 jsol on date 19.10.2016 from (arora radio appliances) bareilly -243001and we have received in rudrapur city (udham singh nagar) yesterday evening.
I saw that there was a dent in bottom side & vegetable basket tray in damage condition. i informed lg service center here in rudrapur they had come to inspect to see the condition.

I am eagerly waiting for there kind response...

Purchased led tv model 42ln5710 on 18/052014. Within 2 years its hdmi port stopped working. Lodged complaint with lg service in september 16. They forwarded the complaint to their local service centre for further action. Local service person called after a week of follow up and on phone only diagnosed problem as pcb to be changed. As he was not having the same in stock he asked me to wait till stock comes. After he received the stock after...

Dear lg team,

We have purchased lg 4k led tv on 30 september 2016 s/n 60bplnb042215, from the day of installation 4k led tv has problem, after complaining on customer care they have sent engineer for repair, after his diagnosis the tv i replaced 2 motherboard but error not rectified, we are fed up of this unit. We are requesting you to please replace with new unit, our family members are not trust on this unit of led 4k.br...

I have fuzzy logic 9 washing machine and suddenly it gave error to indicate cover is not closed. on checking find out that the cover magnet is missing. to make sure it is the fault i used small magnet in the place where it should be and started using the unit. it worked without any problem.
Contacted service center in kandy sri-lanka by email to buy a magnet. no reply received, contacted head office in colombo and i was advised to...

I had purchased a washing machine from LG Electronics on 2009 for Rs. 23500/- .On 10/10/2016 the machine suddenly stop working. On 12/10/2016 I lodged a complain with LG, complain no. RNA[protected]. A service engineer came on same day and inspect the machine and told that there is drum problem and charged Rs. 287.00 as inspection fees with a promise that he will come back with the estimate for the repair / replacement of drum. After 5 days...

My complaint no CNA[protected]

Mobile no [protected]

I have. Purchased lg refrigerator on 27 Mar 2016. This is defective model I have received . I have given complaint 6 times in last 7 months. Every time person comes and fill the gas n goes.

I asked for replacement as there is permanent solution. They denied it saying that you have purchased it online so they cannot do it... I have not purchased...