LivPure Complaints & Reviews

The ro was installed yesterday at my home and after two cycles power supply stopped stopped working.. Trying to reach customer care and even after holding the call for more than 1 hour it's not getting connected to any representative. Tried raising complaint using the app and getting g a message saying a request is already raised. Now i don't know what should i do tk get this fixed. This is the worst service i have ever faced. Did a big mistake...

Bought a liv pure RO ENVY PLUS model for my domestic purpose in December 2016. Today on 15/08/2017 a guy named Mangesh from LIV PURE service center with mobile number [protected] came to my house for service of RO. He started opening the machine and asked me to get a blade as he will install new filter in my machine. The moment I came back from my bedroom getting the blade I saw two white filters out of the plastic I asked him that he should...

My flat owner had bought a purifier from amazon, livpure ro. We called the respective people for installation. When the engineer came for installation, he replaced a hardware knob as the provided one was faulty. For that he charged us 350 and when i asked for the bill of the knob he refused to provide one. I even requested him for a bill as we needed to send that to our owner to reimburse. Then the procedure is to drain the purifier twice...

I am major jay singh. I got livpure touch plus ro installed on 27 aug 16.

I was promised two free preventive maintenance visits by their authorised engineers automatically (Without any service requests) within 12 months of installation. However, when no one came, i have requested for service on various occasions on 7 apr 17, 6 jul 17 & 25 jul 17 & service request numbers are
Js[protected],
Js[protected] & br...

Livpure water purifier touch 2000+ design is faulty. You cannot empty all the water from purifier. Even their technician visited us and tries to empty whole tank but they couldn't. And agreed that this is design fault. I contacted livpure customer care multiple times, also send them emails. But there's no action from their side. I would like to give my scenario here - if i go on vacation for 15 days then i should empty the tank else when...

Registered a complaint on 22 july 2017 and constant followup to attend a leackage of water filter supplied by them through kohinoor Lifestyle
Branch office: Showroom No. 1, Deron Heights, Baner, pune 411045.

But till today i.e. 3 Aug 2017, no response given by the service.
Request to do the needful in this matter

Thanks & Regards
Hemant Gujarati
[protected]...

I punches livepure pep plus model from vijay sales chinchwad on 2 july 2017 and from 21 continuously creating voice like alarm it happens only after few days after installation after complaint to livepure s customer care after 7 days one service engineer comes at home his name is kishor he cannot open machine he only removes one cable from back side. When i pliged cable back the sound is start again. It means he not repair the problem he...

I am facing a very bad experience with livpure customer support. I have written my last email on 4th may and not received a positive response from livpure side.
Livpure executive has changed prefilter on 4th may and charged rs. 650. Executive told me that problem will not repeat again.
Fact is that it has again got burst within a month.
I have again raised complaint on 3rd june ref no. Js[protected] which is unattended...

Iam n. Anitha, i use livpure water purifier since 4 years and now it has a motor and filter problem. Yesterday technician came to my home and said it has 2 yrs warranty for rs. 8800/- and registered with complaint id js[protected].. It has been closed but i want to replace with new one.. Is there any possible to replace...

Contact number-[protected]...

I bought livpure glo model 12th july thru amazon online and given installation request on 13th july. So service engineer installed water purifier on 14th august. Below are the communication happened with technician and service manager and livpure area manager.

1 service request no. Js[protected] : date[protected]
Installation completed on 14th july, after two hours running the water purifier, there was water leakage...

Hi,

My nams is dinesh ramteke i purchased my livpure touch 2000 plus 8.5 l ro + uv + uf water purifier (White & blue) in jan 2017 order# [protected]
Wednesday, may 18, 2016, i got call from livpure for service even though they promised me for regular 3 months servicing with no service charges for 1st year. But not getting any service from livpure i had called lot of time customer care but not getting any response from...

I have bought glitz pluz model before 3 months... Now machine is not working... I got a service person number for the shop i bought.. Initially he picked the call and said he is committed for next 2 days with appointment it is been 5 days now he is not even picking my call... What this rubbish business... His name is selva tirupur person... Worst mistake ever in my life buying this product... Not recommend......

I have been facing utter dissatisfaction with the kind of customer service provided by LivPure in Hyderabad. It has been a week since my complaint was registered. The technicians who came damaged the old as well as the new motor instead of repairing/replacing it. Now they have taken the RO machine with them to repair and commited to install it by yesterday. We have been trying to reach the technician but he is not responding to calls. We...

Dear sir,
This is to inform you that, i purchase a livpure machine about 1& half years. As on 01.05.2017 i contact your livpure engineer. He convince me for amc for 2 years by rs. 5, 000/-. I gave service engineer to rs. 5, 000/- for amc. He told me this parts are available in kolkata (New town) so today is not possible to work. After that he can't come to our house. Please take a necessary action immediately.
Thank you, br...

1. Livpure customer care is one of the worst. If you call them they always take your service request on high priority but never respond on that request. No work/effort is done to resolve the issue.
2. Water purifier tank does not get empty. There's technical flaw in design.
3. I bought this water purifier 2 month back - there is always some or other issues - e. G. Sometime it beeps when tank is half empty or vibrate....

I have been using livpure ro waterpuifier touch model. I am totally dissatisfied with the poor service of the company. Last week, i got the system reinstalled at new place. The machine was installed for which i made payment of rs. 900/- to the company's service personnel. The system was working fine earlier but it stopped working after installation. The water inflow to the reservoir was stopped. As such water could not be stored. I, again,...

I have registered a complaint with service request No. JS[protected]. It iwas allocated to YASHWANT SERVICESS for which he attended and closed saying it is solved. As there was no water so we could check only on next day morning and realised problem is not resolved. So relogged the complaint on 18/06/17 with service request no. JS[protected] and also spoke to the same person over phone who came to attend earlier day. He replied saying some...

Hi team,

I facing problem since i bought a product from you, water is not getting purified, tab is broken, water is not filling in tank properly…. Do i have to follow-up everyday for the concern and utter same problem everyday to every new attendees on call to attends my call??? I have paid full amount of the product this is what service provided to me

I always preferred eureka forbes but trusted livepure...

Hi,

I purchased my water purified in jan 2017 and in june 2017, i got call from livpure for service even though they promised me for regular 3 months servicing with no service charges for 1st year.

This so called technician he told me that membrane is gone, looks like this is their strategy to make customers worry, after that he said it costs 2300+ 600 (Outside filter, i checked it online and it is some where...

Our repeated persual your srvice people are not attending my complaint through. We have continous amc since purchase of water purifyer
There is bad smell to water after filteration
Plz attend immediately orelse we will be forced to go in consumer against your company
Looking forward for kin co-operation and immediate attenderce
- ghate bd
[protected]...