Medi Assist India Complaints & Reviews

Sir/Madam

Kindly find the trailing mail, where I submitted medical bills ( Attached here) after discharging from the hospital. she is operated on due to Fissure. (waiting period is 1 year for claim). But my policy is of 1 year 6 months. Operation done after 1 year 6 months policy period.

I submitted the Claim documents with in the prescribed time limit.
But your office asked for Addtional documents. Then...

Hi,

I have booked an appointment on 27th Feb, 2021 with appointment ID : 4504212 and 4504215 after paying INR 8000 (IMPS Ref. No :[protected] on 25th Feb 2021. After reaching to center, it has been found that some of the committed tests are not happening. Hence, I have cancelled that appointment on 27th Feb, 2021; however, i still did not get any refund from you.
It has been more than month and I am still waiting...

MediAssist TPA Insurance company denying hike to its all employees for the last 2 years and stating that due to pandemic situation couldn't be able to give and that too its a insurance TPA company for the corporates but rest of the non-insurance sector companies are offering lot to their employees.

Actually they were waited for the news COVID wave-2 to say excuse to their employees....

I raised for reimbursement after the hospitalization. And the reimbursement raised on March 18, 2021 but still any updates from medibuddy. And I have contacted through their email complaints and customer care service. They said they have forwarded the request to the concerned team but still no response for more than 10 days.

Also I have submitted the complainant through the medibuddy app, but there is no response for more than...

I am having PNB Oriental Mediclaim Policy No. 272900/48/2021/780 valid upto 21.4.2021 in the name of R.R. Tandon with Oriental Insurance Co. Ltd., wherein TPA is Medi Assist. For renewal and increasing cover from Rs.5 lacs to Rs.10 lacs, I requested Oriental Insurance Co. Ltd. with deposit of cheque of premium of Rs.10 lacs cover, but they are not increasing the cover on the pretext that Medi Assist TPA is showing a claim against my policy,...

Dear Team, ,

I request you to get settled my reimbursement amount from medi assist..
After my submission of additional documents, it's been a month today, still they have not settled my reimbursement amount..
As we have lot of troubles in our routine life, it's been our hard earned money,
Hospital has given and co operated with whatever documents required from medibuddy team..
But still now they...

Very bad whole recovery the claim process. They are telling will do final submit within 2-4 hr. But it's taking more than 6hr.

So befrank don't have any medical insurance....

I am Mr. Jagdamba Singh H.A.L EX P.B.No. 4743 and I dispatched my details to you that was Rs 7, 474/- bill of my wife's (neelam singh)medicine. I have called also in your costumer care and that person said to me they haven't received my courier.
Claim no. [protected]
Dated 10 FEBRUARY 2021...

Mediassist is very worst insurance company, i think so they are not giving claim amount and always asking same documents...

I Claim for My Ankle fracture injury for medical aid of rupees 28642/- with all bills and doctor treatment report to New India Assurance Co ltd but compney has paid me only 20539/ Details is below ..kindly look into the matter and help claim to full amount . here is the all bills attached within.

Dinesh Kumar,
PNB Metlife India Insurance Company Limited
Sohna Road, Gurgaon, , Gurgaon-

Dear Member,...

Hi Team,
Claim # 24042626
Baby of Vijayakumari ( kadhika.s)
This is an emergency that i am going through along with my 1 yr 7 months kid awaiting for approval from afternoon cashless claimfor claim sent from JSS hospital around 15:15pm still not be approved difficult situation staying back in hospital awaiting for approval. Request some one to understand situation we have to move out of hospital as soon as possible not...

Hi,
I had my mother eye surgery completed yesterday. Hospital had sent an email with all the details yest morning 10am.
I have been chasing mediassit team to check the status on approval. I've called up team around 10-15 times and even spoke with one of the Lead Mr Giri Rao.
Apart from assurance, that it will done in next 30 mins, nothing till now is done.

I need to escalate and make they address my issue...

Iam not getting my reimbursement from the last 4 months i.e from the October 2020 to till date.
Communicating to internal teams and simply telling to wait for 7 working days from the last 4 months. And not sharing the updated details of my reimbursement...

Claim No :23012304
Insurer Claim No :TP[protected]
Insurer Member Id :873143
Policy :[protected]_NON-SEZ
Policy Period:[protected] to[protected]
Patient Name : Puneet Kumar Gupta
Policy Holder Name : COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD
Claimed Amount : 68003
Final Diagnosis : Viral pneumonia, unspecified
MAID : [protected]
Hospital Name/ City...

From past 2 hurs I am trying to contact for the pre surgery intimation but there has been no response. Neither the customer care numbers are useful nor the site! Tried filling up the form but if no use!
Pathetic service
Policy no. - 181290/48/2021/384
Name - Reeta Subhash Harode
Patient name - Subhash M Harode
[protected]
Please contact...

I have raised request on app for claim reimbursement in month of 0ct 2020 in name of my mother Deepinder Kaur she was admitted on 10-0ct-20 and discharged on 11-Oct-202 to another medical hospital . Tracking number-H[protected] #Claim number[protected]. As the app does not have option o[censored]ploading the pending document hence i have send all the document by Email to team, which was uploaded as well but still team denied my claim. During...

Medi assist india is not processing my reimbursement claim money.there have took more than 3 months to complete the processing and now when i have submitted all the documents they are not disbursing my reimbursement amount for more than 3weeks. Every time I call there customer care they say it will be processed soon....

Token the premium amount in Oct 2020 and as of date (Jan 28 2021), still did got the policy. Support team claimed refund in 10 business days. But even after 90 days, no refund credited and they keep annoy with same same questions again and again in circles and they keep saying wait for another 10 days. This is never ending...

I have submitted all the bills through speed post for Hospitalised medical treatment Reimbursement and many queries were also asked by Mediassist on phone. I replied all the queries but the claim was rejected from the Mediassist without giving any written reply. I have also mailed an application for my claim no. 23061749 many times but the claim still not being reopened and processed. I am attaching details application which was mailed.br...

Inspite of providing doctors prescription of dated 14.07.2020 and 02.09.2020 my claim no.23024449 is not being reopened and processed by insurer United India Insurance Co.Ltd. since last December
These documents were inadvertently lofted to submit with original claim papers....