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Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
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Mirraw Online Services reviews & complaints page 14

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S
SK__K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Absolutely dissatisfied with the product, their service everything. Mirraw doesn't even respond to product return requests

Address:400076
Website:m.mirraw.com

Completely worthless and worst business FORUM I've ever come across. An absolute BS business entity. You need to respond to customers for return of you cowards can't sell GENUINE products. What you show in your website and what you deliver are planets apart. My order ID is M[protected]. HOW MANY TIMES SHALL I ASK FOR RETURN!!! AND WHEN AT ALL YOU PEOPLE WILL RESPOND??? 72 HOURS OVER. I want to sue up such cheaters. You don't...
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A
Amitha Gokul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete order shipped

Address:2000
Website:www.mirraw.com

I order a number of outfits and wanted them custom stitched. I did not complete my measurements and sent an email to ask the shipment to await finalization of measurements long before items were sent for stitching. my messages were ignored and items were shipped with whose measurements, I do not know. I have been contacting Mirraw and the rude comments were that items will be destroyed at customs if I do not pick. Am I to pay for items with...
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S
Shobanadevi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pls cancel the order M560847412

Address:Salem, Tamil Nadu, 636302
Website:Mirraw app

I have mistakenly ordered a product and later noticed that this was not the one which I selected already. Pls do cancel this order M[protected] . Thanks in advance....
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D
deb111222
from Kolkata, West Bengal
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Online saree

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

Chat conversation start

1.2m people like this
Clothing (Brand)
7:59am
For the last 4 days your representative asking my payment details and i have email her everything but i think i need to find out my product through consumer forum,,

I have been communicating with savita poojari

My email - [protected]@aslogtech.com
Payment id: pay_7my9o6ymmi6sd9
Amount
Inr...
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Preeti Kushwaha
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product received

Address:110091
Website:www.mirraw.com

The quality of the product is very poor. The fabric is very bad. I am writing a mail continuously but I am not getting any response from them. I am applying online on their website but can't able to process anything. When I called them they said to courier the product. But why we? They are not providing any pick up person. This online site is disgusting. Their services and their applications all are fake....
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A
Archana Ramaseshan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order# M778674647

Organizing an event relying on products from Mirraw has been a very painful experience

Part of my order was delayed for 3 weeks. To add to it, they partially delivered my order and Cancelled the rest of the order without any notice. Reason for Cancellation being their Quality Issues

I am at loss of not making the event with the costume first of all. Second, this product that they cancelled is still on Sale on...
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B
Bhooma Narayanan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Designer dresses 2

Website:www.mirraw.com

I ordered two dresses and paid around 40 Euros in Sept 2016. Never received the product to the date ( march 2017). Called and emailed several times and they make fake promises . Not a dependable company and no one takes responsibility for undelivered product. They promised the refund within 72 hrs in January and never credited the money. WILL NOT RECOMMEND this site....
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S
Shaikhazra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product

Address:Mumbai City, Maharashtra, zip
Website:teem@mirraw

Meri complain Yeh Hai Ki Main product order Ki Thi Jo Mujhe wrong receive Hua Hai aur Mujhe refund chahiye Mera order number hai M[protected]r...
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Rupsha Mukherjee
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor customer service

Address:Gandhinagar, Gujarat, 382424
Website:Mirraw.com

Few days back I had placed an order for a stitched blouse from mirraw. Upon receiving the product I found it to be defective and not UpTo the standard. Therefore I wished to return it. I contacted the mirraw customer care number and then the first time, a representative asked me to courier back the product to the seller's address, following which I did the same and the courier has even reached the seller. Whenever I try to contact the customer...
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M
Makis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Number: M851027186

Website:www.mirraw.com

I ordered a Sari on 10 February, date of arrival was due to be 25 February.

I requested additional stitching of PICO and Fall.

The status of the order has remained the same since 13 February, which is where it underwent a quality check, it still says the estimated date of arrival is 25th Feb which date has passed. This is the first time that I have ordered from Mirraw and it seems it will be the last.
br...
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S
Shaikhazra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product

Address:400072
Website:Www.mirraw.com

I got my order today but that was not my product that I have order so I want my product back I have order blue embroidery salwar suit but I got green anarkali my complaint that you are sending wrong product to me...
+1 photos
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P
Pkumbhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Materials not delivered after so many follow ups - order no. M141348435 - sub order 2308480

Address:Mumbai City, Maharashtra, 400097
Website:Mirraw.com

I have ordered the materials vide order no. M[protected] sub order no. 2308480 on 3rd feb till date (20th feb) i have not received the materials.

I have called multiple times to customer care but every time they say that materials will get delivered in next 72 hours.

First time i am using mirraw.com and got the bitter experience.

Kindly deliver the materials urgently or refund my money
br...
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Ishutart
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received the refund yet

Address:Mumbai City, Maharashtra
Website:Mirraw

I did not liked the quality of the product then i requested its return...the site mailed me the process of return. I sent the product back through speed post the person received the post on 16th january ..today its 19th feb and i hav not received my money back!!! You ppl are making me fool if i dont get a reply to this i will be constraint to approach the consumer court!...
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S
Shakti Yadav
from Bansi, Uttar Pradesh
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Gown is ordered but suit has come

Address:Lucknow, Uttar Pradesh, 226002
Website:Mirraw

We have ordered a silver net embroidered semi stitched party wear gown but a suit has come so please replace the order.
The order is wrong but the order number is correct.i am sending the wrong order's image....
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S
supriyakolla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mirraw-No-Refund

Website:www.mirraw.com

I saved couple of items on my cart, by mistake i placed the order with out reviewing.Immediately the had deducted 78 dollars.With in couple of minutes i emailed [protected]@mirraw.com to cancel the order.I received an automated emails saying "a ticket has been created with Ticket ID - 747637.".Then after two hours i received an email from "Ajay Pasi " saying "We request you to kindly please elaborate the issues for cancelling the order so we will...
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M
meera08
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Payment

Address:Ranchi, Jharkhand, 834001
Website:www.consumercomplaints.in/new_complaint

I ordered a saree from mirraw.com, But i was not satisfied with the product. So, i requested to kindly guide the return or replacement process through mail. After that i received a mail, Was asked to return through Speed post & Return shipping charge will not be covered by team mirraw. I returned it through speed post on 23rd January 2017, Consignment no.: EJ[protected]IN. But till date payment is not received by team mirraw. Neither any action...
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Indiraloke
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product returned but no refund yet nearly two months

Address:Mumbai City, Maharashtra, 400001
Website:Mirraw.com

I am getting fedup with this procedure.
I had returned Mirraw jewellery and they confirmed reciept and promised
Refund in ten days.But so far nothing.
It has been nearly two months.even my complaint in this forum also since past ten days.Dont understand .Everytime i complain like this n a representative of
Mirraw calls me and promises that refund would be credited in my account
Within a day but again nothing...
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prangya naik
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bra size

Address:Mumbai City, Maharashtra, 758045
Website:www.mirraw.com

I have ordered a bra from www.mirraw.com.
Order no M[protected].
I have ordered a bra of 34B size but received 32B.
Sent them two mails containg the picture of the bra mentioning bra size.One on [protected]@mirraw.com and another on [protected]@mirraw.com.
Haven't got any reply till today.
I want a repacement for the wrong product. I went through the reviews about the store, most of them are negative and I regret buying...
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N
Nitesh Vicky
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

There are total four products which i have returned.

For the first one i emailed mirraw all the details on 14 january. Below are the details.
Order number - m[protected]
Product id - 862008
Courier tracking no - e73158237
Tracking website - www.dtdc.in
Sent on - 05/01/2017
Delivered back on - 06/01/2017
I still haven't received the refund and i have emailed regarding the above...
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I
Indiraloke
from Hyderabad, Telangana
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Product not good so returned but not getting refund

Address:Mumbai City, Maharashtra, 400001
Website:Mirraw.com.......jewellery

This is my third reminder complaint n no action
Everytime i complain some staff of mirraw call formally n apologise
Promise refund in couple of days but not doing
What is the action from consumer forum?
How long customers will be deceived like this?
What is the next action?
This should teach them a lesson so that future no customers will be misguided....
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