Mirraw Online Services Complaints & Reviews

Order m[protected] suppose to receive by 8 th sep, 2017 but still in stiching status.. When contacted them they said they did not have the size.. Asked for refund but now they r saying they have managed from different designer.. Not giving any particular date for the delivery.. Whenever reporting any issue they have same template (Sorry, thank u bla bla) they r just pasting that and replying..
I want my money back
Very bad service...

Hi Team,

I had ordered a saree with the order number M[protected].

I would like to cancel that order as I would not be able to collect the same and I do not want that saree anymore.it has been already shipped.Kindly advise how can I cancel the same.

Regards,
Divya...

I have ordered 5 sarees on mirraw for 8400 mur. There was the deal of free stitching so i asked for fall and pico and petticoat stitching. Everything went well and the quality check was done. It's been days but the stitching process is not processing. I have mailed them several times telling that i needed the items as quickly as possible. The guy called nizam told me that it takes an additional of 12 days so i told him i don't want the stitching...

I order the material with free stitching paid $167.10 via paypal.
I emailed so many times. They are not giving me proper answer. My order number m[protected]
Never received my order. Telling me contact stitching team they do not answer. I try to call them nobody is answering the phone call.
. Please take care of this.
This is a scam, fake and cheater company, please take care of this company.
Thanks...

I bought selwar suit and was told i would be sent a form for my measurement for stitching. Next thing i know i was sent an email saying my item had been dispatched before any stitching information. The company acknowledged their error but would not refund me the money nor send me the properly fitted item. They just said "sorry for the inconvenience". So now im out the money and i have no dress! Beware!!...

Plz cancel my order no M[protected] as I have more
Seres another dress so plz cancel my order plz do it as soon as it possible...??????????...

..., ......

I have been going back and forth with Mirraw.com for months now, I still have NOT received my refund.

01/25/17---M[protected] Refund needed $44.21
11/15/16---M[protected] Refund needed $66.20

Every single customer representative tells "
Thank you for writing to us.

We are really sorry for inconvenience caused to you.

We have forwarded your request to our concern department....

Please cancel order no M[protected] because i orderd mistakely on 13 august. now i don't have enough cash to pay this bill so please cancel it..it is unstiched blue kurta. it is of free size and i m so thin...please please please help me to cancel thi order...i have tried to cancel this order in mirraw website...

Hi I have ordered a cloth and its been more than a month. I have send emails after emails neither i am updated with delivery date or anything . I really need the dress urgently.

It was on the web site free stitching but they charge me for stitching and also it was promised the cloth will get to my door max three weeks but now its more than a month . I have no idea when i will get that. I am really frustrated and Anytime I...

Hello I had purchased 3 lehengas on mirraw for 9660 mur on 5th of august 2017. The bill was issued to me and I paid the total . Today on 09 august I received a mail from them, someone named sapna, that one of my lehenga, a blue velvet Bollywood lehenga was found out of stock. I cannot accept this. I must admit that the service quality of this site is the worst. I had many bad experiences with mirraw but I still trusted the company. I really...

I place order black semi stitched suit but here is some defect nd i wnt to return this...

Hello, my name is kate.
On 7. June 2017 i made the order of 6 saree on mirraw.com and payed for it 169, 29 euro.
Later, the employee kashyap sadhu wrote to me that 2 of sarees are with defects and they can't send it to me. He suggested to choose another sarees or to have my money back on account. I tried 2 times to choose another sarees, but they were always "out of stock" (But on the website the were available!).
So...

Following on from my complaint earlier, i would like to add that i was charged an additional £32 as importation charge by dhl. There is no mention on the website about this. This is again misleading and fraudulent. Your website should have all the information in order that a customer can then decide wether or not they want to purchase a product from you.
So i would like a refund of this money too.
The order no is m[protected]...

I purchased a lehenga choli and a maroon padded blouse.
1. The lehenga is awful, it's nothing like its image online. The picture online is misleading, in terms of colour, design, material and everything and could actually be classified as fraudulent.
2. It is torn, and not wearable
3. It looks shabby.
4. The maroon blouse is nothing like its online image, the gindihbabd nateialnis awful.
I would like a full...

I placed an order for 2x outfits - without asking me for stitching details, mirraw sent me emails as well as the courier company on delivery, i sent mails back immediately that they must not send me the outfits and got no response i knew that sizes will not be correct. The courier company wanted to dceliver and i asked them to send the items back now i am waiting for 7 (Seven) months
For my refund - i feel violated and...

Hi there
my name is Diana. I have purchased a product and for more than one month I didn't get the product and they kept telling me we will be sending them soon and finally told me they cant send me the product and gave me coupon code to use. so I purchased another 2 products and same issue again didn't get the products and I wasn't even informed as to whats happening and I kept emailing and only answer I get we are so sorry and we...

Order Number : M[protected]

I received all damaged products from Mirraw. I have resent it to them and did not receive the refund for 2 months now.

I followed with multiple times and there is no action taken to get this resolved....

Product returned on[protected], but still waiting for our refund order no. M[protected], ON EMAILS and phone calls evertime they say your refund refund is initiated and will be credited in 7 days, but still not received.
and many times they also give us wrong transaction id no. which when checked with bank was fraudulent and they also asked and even taken our bank statement which is absolutely wrong, and illegal practise by such online...

The products i received are very cheap quality. The website description is different from what i have received.
When i placed the order, i have opted for custom stitching and also provided measurements for each product individually.
Irrespective of that the products were stitched in free bulk sizes.
I'm completely disappointed with what i have received.
I have made number calls to the customer service and they...

Hello Mirraw,

I have ordered goods for about £700 to India after I liked number of days Mirraw took items to be delivered that I ordered to London.

The order that was placed to be delivered to London took less than 20 days.
With the same impression, I have placed the order to India thinking that I can use the clothes for wedding that I was going to attend for which I had a month's time.
None...