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Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
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Mirraw Online Services reviews & complaints page 29

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P
pr.shv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not made

Address:Gurgaon, Haryana

I returned my parcel for refund via DTDC on 1st November and provided them with the image of the reciept. AWB no. is V19131797 Please check on the link dtdc.com/index.asp This parcel have been delivered on 4th november. I also confirmed with the vendor and he told me that he has sent them a confirmation mail for the same. But now they are not even replying to my mail and when you call them they are so irresponsible and so sleepy while...
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Rita Batra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud representation

Address:Faridabad, Haryana

I have ordered gold pearl dangler ear cuffs (M[protected] from www.mirraw.com extremely unsatisfied from the product received. It's but obvious the earrings are always in pair. But the product received contains only ear earrings. For the second ear i have to order again which come to me costlier than expected. This is a case of misrepresentation and will never recommend anyone to order from this website....
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A
ailuutt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete delivery

Dealing with Mirraw has been difficult to say the least. After tens of e-mails and some mistaken invoices I finally managed to clear out my order. However, when it arrived, there was a salwar suit missing and one of the suits that was said to be ready-stitched came as fabric. My e-mails asking about my order have not been answered....
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S
SheelJ
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Khordha, Odisha

I placed an order for a necklace and made advance payment. I recieved sms after few days that your product is sucessfully delivered whereas I have not even recieved it. I am not getting any proper response from Mirraw. I feel cheated....
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K
Kaymavani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery date 14/10/2014 but haven't even courier the products yet

Address:Mumbai City, Maharashtra

Did online purchase for 5 salwar kameez. Which the delivery date is on 14/10/2014 Received an email on 9/10/2014 stating that one of the suit it not available. I replied to cancel that Particular suit order & refund the money, didn't get any reply till 12/10/2014, which they claim they are still Waiting for my suits to reach their office for them to qc check & courier it. Tried calling & messaging but no reply...
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M
Mohanamala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mirraw - Incorrect Delivery

Address:Chennai, Tamil Nadu

I placed an order for Bangle on 26 Sep 2014. I got my product(Bangle) delivered today in wrong size(2.6). I have requested for 2.8 but it is delivered in small size which will not fit for me. I have raised a ticket for return on the day of delivery itself(Oct 07 2014) but there is no response for next 2 days. Inner package of the delivery has clearly mentioned as 2.6” but in the outer courier package someone has overwritten as 2.8”....
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NishthaTal
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated Reminders and Poor Delivery

Address:Bhopal, Madhya Pradesh

Hi Mirraw I want my money back due to lack of service from your end.. incorrect delivery after repeated reminders is not acceptable at all .. PLEASE CANCEL MY ORDER AND REFUND ME THE MONIES IN MY ACCOUNT, ENTIRE MONEY OF INR 4, 049/- TO MY ACCOUNT. MIRRAW and FEDEX are extremely poor in their customer service... My package after repeated reminders have been delivered to wrong address... Are you really interested In business or just...
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V
vijaita
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mumbai : Incomplete order and lying about courier

Address:Mumbai City, Maharashtra

my order no M[protected]. I have made order for two rakhis from this site 0n 30th July. they sent only 1 on 4th august. after complaining on 4th august i am calling daily to them and they have only one answer ''''''''''''''ki dispatch ho chuki hai but no tracking details'''''''''''''''''''since last 5Days and now today is 9th august evening and tommarow will be raksha bandhan..and i have only one rakhi..very poor customer service, and a fraud...
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S
sushma.saikiran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No reponse on ordered items and delivery date.

I ordered on 26 th june. It was mentioned that it would take 12-15 days for delivery for international delivery location. Where is the confirmation? M[protected] Your contact numbers are not working. No proper response from you about delivery date. CCare says vendore doesnot send ordered items to quality check!!! Can you tell me do I have to do anything with your irresponsible vendor. Such vendors should be entertained by you otherwise...
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M
Momer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item ordered delivered someplace else?

Address:Hyderabad, Andhra Pradesh

I ordered 2 dresses from Mirraw on 4th June, both were to be delivered by June 12. Mirraw did an excellent job of shipping one of the items well before the promised time. The item was as good as expected. Giving Mirraw the credit where it's due. The second item has not been sent yet. The courier tracker shows that it has been delivered in Cannanore. What in the world is happening? My email got a standard response which gave me the impression...
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Omer Mohemmed
from Hyderabad, Andhra Pradesh
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Misplaced my order and shipped to a different place

Address:Hyderabad, Andhra Pradesh

I ordered for two dress items on 2nd June worth 4500/-. One of which did not reach my address in Hyderabad. Rather it was sent to Cannanore as per the shipment tracker in DTDC AWB no. A28837901. They don't respons when I call them. You can never connect to the phone number they have given - [protected]. Email them and they want 4 hours to respond, but they would respond within 24 hours with "we sent you the items and collected them". They...
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N
nishi1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and cheating

Address:Mumbai City, Maharashtra

I bought two sarees and both were damaged, so I returned one of them which was more damaged. But after taking its tracking number, they are not replying to my emails. They have not send back the saree and have not refunded the money. They are cheating on the name of online shopping and selling their bad products. This should be stopped and proper action should be taken against them....
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snehachaitanya
from Kavali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response to my order and repayment

Address:Kurnool, Andhra Pradesh

i did online shopping on december 5, 2013.i got an email that my order was cancelled due to improper transaction and i was asked to order again.so i ordered again.later when i checked my bank balance double the amount was reduced.i just called them and nobody responded.i even sent so many emails.later i cancelled one order and requested them to repay the amount..there is no response.atleast i am not even able to track the order...
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M
MPrasada
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent- no communication

Website:www.mirraw.com

Placed an order for approximately RS 9900 on Saturday 2 June but to date have received no order confirmation email, even after emailing and phoning through their given number (switched off) phone number :[protected] their email id: [protected]@mirraw. com. I am based overseas and will now need to pursue this matter through paypal. Buyer BEWARE...
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Saraswathi Raaju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Money

Address:Hyderabad, Andhra Pradesh

Hi, I had purchased an fancy earrings online in www.mirraw.com, I didn't like it, i couriered back them the article, they are not replying for mail. mobile number switched off. its located in Hyderabad.
phone number :[protected]
their email id: [protected]@mirraw.com.

Please help.

Regards,
Saraswathi Y L
+91-[protected]
Saraswathi.[protected]@gmail.com...
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