Mondelez India Foods / Cadbury India Complaints & Reviews

Dear Cadbury Team

I bought 2 bars of Cadbury Dairy Milk from a general store in Vasant Vihar, New Delhi. On opening the first bar, I found small white growths in the cracks of the chocolate. I checked the manufacturing date of the chocolate and it showed 06/12 which means its is within limits of expiry. I know that at times due to melting and freezing chocolate develops white spots on the surface and have seen them many a times...

This is regarding the current Cadbury Bournville ad being aired.
This ad has a very negative message and impact. Not only the ad is of very bad taste but also highly racist.

Even if we ignore the portrayal of 'slavery, exploitation, color discrimination and colonialism' , there is no possible way to ignore how cruelly the bean (crying like a baby) is thrown away. Its plain cruel and disturbing to watch. This...

Hi to all,

I bought dairy milk fruit & nut from Shivalaya (super market) ,Ambattur on 7th august 2012. When i opened it today evening i found that the color of the product was light brown and immediately broken in to pieces e small pieces which is not the case with the usual brand. Then i took the chocolate to the shop were i bought, the person incharge replied that he cannot do anything for that and if i need...

Just had cadbury bournville raisin & nut mfd05/12 B code T20512 cadbury with a hall (less) material inside.
photograph attached.
My children said .kidi ne kha liya hoga( read in hindi)...

I bought dairy milk chocolates from the market ,later found them to be unfit for consumption ,contacted customer care no. registered my complain but even after 11 days no response....

Cadbury's dairy milk eclairs chocolate packet does not have MRP printed. The quantity, code and packed is printed.

In india MRP is mandatory for the consumer products but it is not printed, how this is being marketed with the permission of foods & drugs department

regards

Kumar Ramasamy...

We made a complaint against Cadbury Dairy Milk Fruit & Nut 4 days back(on the day of purchase). The chocolate was rough in texture & became powderish when we had it. Looks like its spoilt. After calling the customer care, they just collected the contact details but NO RESPONSE. They only tell us that the complaint is forwarded. We bought 4 chocolates out of which we opened 2 and both were spoilt as visible in the picture.
Date...

i found a hair inside my fruit n nut. how can this be accepted from a brand like cadbury....

I bought a Cadbury Dairy Milk Fruit and Nut on 20th June 2012 from Rajiv Chowk Metro Station, Delhi, India and I was not satisfied with the product so I immediately called up on Cadbury India customer care number but the call was received only after 15-20 minutes. I made a complaint regarding the product and the reference I got is #593507

I haven't got any call or any kind of help from Cadbury India till now. Its been...

I purchased a packet of freddo frogs for the kids lunches and when i pulled them out to put in their lunch boxes there was packets still sealed without any frogs in them...very disappointing as i always buy cadburys and i have had a few complaints but this is the first time i have actually put in a complaint! ;(...

To Quality Control Team,

We are a regular consumer of Cadbury. Today we have brought a two packets of "cadbury celebrations". Once we opened the pieces, it was observed that it contains a worm in it and were not fit for consumption. I am attaching herewith the pictures with batch details in order to take corrective actions.

Looking forward for your action to prevent any kind of food poisoning on the...

I purchased a Cadbury Moist Coconut (50 g) 3 Luscious Bars, at a convenience store by our house on 02/20/2012. When we opened it, there were only 2 bars. We were very disappointed at the failure of your systems to observe this weight discrepancy during packaging. I do hope you have a 6 sigma program to determine cause and more importantly to reimburse the customer for the loss.


Yours,
Heather Graves
[protected]@gmail.com...

Dear sir,
My self annu i am the gold wholesale of twon roorkee. i am faceing the stock problem in my town .i have porsonally discuse this problem to yur company repersentive but till now no result is come out .
hence it is request to you kindley take any action about my complaint ,by wich ican achive my target of this month.
thanks
...

Box given for a present on thursday 26th January 2012. Opened it today and the chocolates all look and taste old. the use by date is 2/7/2012. I am very disappointed as We usually enjoy these but that would definitely make me think twice about buying them or giving for a present
Lily McFerran.

E-Mail address is [protected]@gotalk.net.au...

The samples are couried to Cadbury factory in Bangalore for analysis purpose daily from the Contract manufacturing sites of Cadbury in Jeedimetla. From last one week the some of the samples are missing in the consignment. This was confirmed by tracking one particluar consignment ( Docket No:D[protected] which was booked in Hyderabad on 27th Dec & the same was recieved in Bangalore on 28th Dec.
This consignment was observed to be...

I bought two boxes of cadburys heroes from asda for a birthday and it was dissappointing to see that 3 wrappers were empty with no chocolate in it,hope you can understand this complaint as asda refused to be responsible when I approached them,it was embarrassing explaining the complaint to them....

I had purchased your cadbury celebration rich dry fruit collection (almond.raisin.cashew)210g x 5 metal box
Batch Code- R106 18
Pkd- 18/06/11
from mumbai while my visit to mumbai
I had given 2box to my friends on the occassion of wedding anniversary and B'day respectively
And 1 i had opened today on the occassion of our new vehical
It had been observed that there is fungal/microbial whitish growth...

NO SUPPLY

Dealer Inside town sells only "DAIRY MILK 10RS 20RS ONLY" .

We Need More Varieties like "FRUIT-NUT ROAST-ALMOND SILK BOURNVILLE"

[protected][protected][protected][protected][protected][protected]--

Manimegalai Departmental Store

EMAIL ID : [protected]@live.com

[protected][protected][protected][protected]...

This is to bring to your notice that I have purchased some cadbury celebrations from Sahkari Bhandar (Anushaktinagar Branch). Today when I went to return them in exchange of other purchases within due date of exchange. They refused saying they cannot exchange them as they were sold on Diwali offer and items on offer cannot be exchanged. On confirming from other Branch of Sahkari Bhandar, it was told that Cadbury Celebrations are not exchangeable...

Dears,

I have been a 'regular' customer of Cadbury Dairy milk fruit & Nut for quite sometime now (last 12 years+), i buy app 8 big bars of 230gm every month for self. Today when i was having the same, i could find a plastic piece which is quite big , the same got stuck in my teeth while chewin and took it out. If i had swallowed it by mistake then that could have been big problem to my health. This is totally...