Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Last updated Mar 22, 2024
Complaints 1679
Resolved
848
Unresolved
831
Quick Links
Statistics
Share
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mondelez India Foods / Cadbury India
Customer Service Contacts

Mondelez India Foods / Cadbury India Phone Numbers

Mobile
1800227080
290
143

Mondelez India Foods / Cadbury India Website

Mondelez India Foods / Cadbury India Head Office Address

Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Mondelez India Foods / Cadbury India reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gunjan84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading advertisement of product

Address:West Delhi, Delhi

I wanted so badly to complaint someone for Cadbury. They have recently launched one product for Rakhi as Celebration rich dry fruit selections. It is such a misleading product.
I am highly disappointed only because of cadbury I felt embarrased in front of my guests.
I got box for cadbury dry fruit selection for Rakhi for which they are also advertising these days. Keeping that in mind I was very keen to get that box and to...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sachi_2k
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

found worm in chocolate

Address:Bangalore, Karnataka

Dear Sir/madam

The cadbury dairy milk Choclate which i brought on 29.07.2010 contains worms in it.The choclate was brought by me from "More" supermarket which is in Hullimavu ,bannnerghatta road.Kindly let me now anything can be done about it as this is becoming very unhygenic product.

Sachin.s.n...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shishir_awasthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dairy milk shots has only one shot in the sealed pack

Address:Bangalore, Karnataka

this is to bring to your kind notice that i the consumer has been made a fool.
today i bought a cadbury dairy milk shots chocolate. the pack is supposed to have two pieces of the chocolate. but I've noticed that there is only one piece of the chocolate in the sealed pack.
the pack is still in my possession.
please necessary actions against this.

thank you
best regards,
shishir awasthibr...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
abtmajid
from Dasuya, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

infected,

Address:Madurai, Tamil Nadu

Dear Sir/Madam
greetings to you
i happened to visit a pharmacy wherin i purchased a cadburys choclate premium brand, with the desire to consume after lunch i placed the same in the refrigarator. after lunch when i opened i found that the choclate was not the one worth consumption. my mobile no is [protected] previously i recorded this issue on the cadburys site no response the shop keeper also is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adityadeokar
from Murtajapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair found inside the bar

Address:Sangli, Maharashtra

I purchased a Rs.10 5-star on 25/6/10. I found a hair inside the bar . The code for it is K0051 and date of manufacture is 05/10. I hold the bar as evidence and want to take legal action against the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kitty-cat309
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointing product

I recently bought a slab of cadbury dairy milk chocolate
and found little cement stones in it when i started chewing.
It is very unhigenic and disgusting.
Im not even sure I want to ask how they got there.
I AM VERY ANGRY ABOUT THIS!
Asspecially because you call cadbury South Africa's best love chocolate and a great chocolate. States so right on your product wrapper but is not fully true seeing as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
divyadantuluri
from Mysore, Karnataka
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worms found

Address:Bangalore, Karnataka

worms found on opening Cadbury Bournville code no T91128, PKD ON 11/9 B due to faulty packaging. the outer bournville pack is intact. but the inner wrapping had a hole due to which the chocolate got infected. If i hadn't noticed and given it to a kid, it would have been very dangerous. The feeback mechanism in the site is not working. Nor are the toll free numbers for consumer complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nabansal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

quantity is much lesser than printed on the box

Address:New Delhi, Delhi

hello,
i Nikhil Bansal s/o sh.Ajay kumar Bansal purchased a cadbury gems worth Rs:-15 on 31st may 2010 weighing according to company scale 28.4 gms and in actual which i got a sealed packed (is just 8 gms) for this i send an E-mail on 1st june 2010 to cadbury india...but till today i don't get any repply..not only the E-mail but i had make a telephonic complaint also on 2nd june 2010...till dis time i don't get any kind...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
F
fr jacob Thomas
from Delhi, Delhi
Report
Copy

excessive price

Address:Karnataka

dear sir, its alarming that in and around the bangalore busstand and railway station, the shops are collecting excessive rate than the m.r.p printed in the product. The answer for that is the owners are asking to collect so from the consumers to supplement for the cost of the shop. Is it fair?
i would like to put two instance the price of the sohan papadi printed is 35/- where as the shop is collecting 45/- from the consumers. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pallavi1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RESIDUE - IN THE PRODUCT

Address:Uttar Pradesh

I too felt the same problem when I started using the Little Champs product a few days back . This is something very serious and should be taken care by the company immediately. My son has also developed small rashes/skin allergy on the legs.On consulting the doctor, she asked me if i have added anything new to his diet then I should stop the same at that point of time I did not realise but on putting some thought to it i realizedthat i had...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vishal Takodara
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infected with Insect

I opened the cadbury 5-Star for Rs- 5.00, I looked as if some insect had already eaten a part of it internally, and was no more edible, I would like to lodge a complaint for the same,

cadbury opening time : 5:45, Date: 4th- March-2010

Packed date : 12( December )- 2009 code : K91205

They write it as it is edible in the period of 12 months from the date of manufacture

Kindly reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahendra Dulal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cut Piece of Human Nail found in Bournvita

I purchased a Bournvita from one of the retailer here in Singtam, Sikkim on 02/03/2010. The shop is a very well known shop in Singtam Sikkim. When I was preparing a bournvita drink for my 5 year old daughter on 03/03/2010 at around 9:00 pm in the evening, to my surprise, I found a cut piece of human nail on the bournvita.

I am quite embarrassed and shocked to see the plight of the renowned company for maintaining the hygiene...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Justin D Borchers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dairy Milk Hazelnut 200g Block

Hello, I have recently purchased a 200g block of your Cadbury Hazelnut product. The product whick contains hazelnuts were exteremly hard. I mean i could not even bit throu the nut it's self. Product date of expirey is 20/09/2010. Item was purchased Saturday the 13/02/2010 at a local Coles supermarket. Item has not been in any weather conditions and stored in recomended storage conditions. Could you please contact myself to be compensated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Dassani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury Nutties filled with Plastic

Hello,

This is Rohit from Bangalore. I am a big fan of Cadbury chocolates. I just bought Nutties from a near by vendor yesterday. To my suprise I didnt chew them and found small pieces of plastic fragments inside the chocolate. I still have the sample. I am really sad that the quality of these chocolates are sick. Just imagine if it goes inside a child. I know these people really dont care. Please let me know what to do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adarsh Munjal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maggots inside

Dear Cadbury representative,

This is to inform you that you have successfully been consistent in being unworthy. Yes, in simpler and contemporary terms, YOU SUCK.

Why you wonder?

I found maggots inside a Cadbury Bournville, purchased from Tanvi Super Market, Marol, Andheri E.
Code: T90927
PKD: 09/09 A.

Kindly acknowledge this soon before I am forced to take any legal...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
gargnavin88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding for freezing of Cadbury Bournvita.

Sir,
I have two 500gm jar of Cadbury Bournvita and those jar have freezed itself. I don't know, why?
So, please look in to this matter and kindly change both jar as soon as possible.
Hope for soon and positve reply.

Dharam Pal Jain
Contact no:- [protected], [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
8 Comments
Report
Copy
A
Ankita Solanki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No expiry date

I bought the cadbury bournvita and used once. When I felt something wrong with the product I lookd for expiry date on the packaging but there is no expiery date!...
Helpful
23 other people found this review helpful
23 found this helpful
11 Comments
Report
Copy
P
Poonam Sodhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worms found in the chocolate

Hi,

I had purchased some Fruit and Nuts from a local store at Andheri (W) and found worms in the product... the product was manufactured in October 2009 and we can see worms coming out of the chocolate.

It is extremely harmful for all and so i thought of bringing this to your notice. I have the chocolate still with me as a proof.

I don't think its a manufacturing defect but some defect in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paul Varghese
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Quality

I had bought a fruit and nut in the month of Oct and started comsuming it ..I started bitting into something which was very hard and I continued bitting into it thinking its some nut piece but to my surprise I discovered that it was outer shell pieces of apricot (Snaps attached) and it did really hurt my tooth and gums... I registered an official complaint with Cadbury Inda Limited on their hotline and on Oct 22nd 2009 their Associate one...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rahul Jaisinghani
from Pune, Maharashtra
Report
Copy

poor quality,does not match the description

I had purchased a pack of cadbury celebrations rich dryfruit collection which is one of the best range offered by cadburys
Now when we pay a good price for the product u expect a good service as well
which is not the case
the quality shown and the quality actually recived are totally differient
the quality is really bad and i also made a complaint to the cadbury's site and recived a call from them regarding...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy