Motorola Solutions Complaints & Reviews

I purchased moto e4 plus 3 days ago, mic was working fine during call, but from today mic is not working properly during calls.
The microphone of moto e4 plus is not working during calls but on loudspeaker it is working when i call someone the person can't hear my voice but on loudspeaker it's audible.
Please advice me what needs to be done or shall i return this device.

Thanks...

This is the customer reference that i got from my first mail.
Customer reference:[protected]

June i bought new moto turbo for my sister. (From august problem started)
She use only one sim so she never used the second sim slot.
Just after 3 months charger stopped working, my sister cannot go to service center on her own she waited for me.
But wen i went to the service center to my surprise i came...

Hello,
I m mayank bagde, i have submitted my mobile in morning on 28th oct 2017 saturday in moto service center in empress mall nagpur. They said they will give my mobile till evening 5pm. When i went their on 4.45 pm i see their service center was closed. But they written their timming was 10am to 6pm. They didn't inform me and their mobile number was also switch off. I have taken pictures also you also see the picture n see what...

Myself rakesh kumar behera. I sold a moto m 64 gb on jan 12. But last 6 month i was in trouble with this phone.in my phone mic doesn't working properly last 6 month. I contacted with service center 4 times for resolve my case. But they failure to repair my phone. My phone having cost 17999. I am harassed. My job sheet no. Is soin[protected]. Please kindly consider my case and replace a new one and obliged. Thank u...

Dear sir,

I had recently purchased one moto e4+ on before diwali and after purchased the many issues comes earlier when i had submitted our mobile after passing of 10 days again phone have some other issues comes and i am not able to operate our mobile.

Every i have to take leave from our office for to service our phone from your service center and this is my loss of salary and time to suffer for phone.br...

Dear sir/madam,
That i have bought a moto mobile phone 11october 2016 last year. After 6-7 months i found a problem in my mobile that speaker of phone not working properly. When i go to moto care center they repair it but after some days same problem comes again i visit again i also so them the same at that time some time speaker works or some time misses. But they don't repairs and my mobile phones warranty days remains only 10-15....

I submitted the my moto z on 05th of october and i was informed job sheet was submitted on 7 which is false, later after following up for 15 days they said product is here its shipping and getting from other country, later after 3 days called and escalated the case and from then no proper response as at all.
Every day i call and they said till the end of the day i will receive i will get a call which did not which is very dissatisfied,...

Cust. Refno.[protected]
1) the complaint was booked on 9.10.2017
2) it was replied on that the matter was escalated and working for a resolution as the malfunction part was not available.
3) furthr advised to handover the device at the service centre, ameerpet, hyd
4) after that no response from motorola india or from service centre, hyd.
5) the ealier moto mobile purchase in 2013 also not working
6)...

I own three moto cell phones for my family. We found that each of the cell phone have got problems with in 6 months only. One of my mobile is having problem with camera and automatic restarting (Switch on / switch off). I have visited suggested service center by motorola service team. They have not informed any charges before submission of mobile phone, later they are asking for money for each service although that phone is in warranty period....

My handset: moto e4 plus (Irongray, 32gb)
Invoice date : 11.08.2017
Order id: od[protected]

Buying the phone from "flipkart" and insert the 4g sim card the receiving sound problem start instantly. Firstly we think this is the network problem.
But when we change the location the same problem today now still raise.
Last 7 days the middle of the phone display like whiteness.

I...

Sir
Moto e4 plus mobile. Hangout, display problem and over heat.
Please solve this problem. Sir two times given motorola service center in rajahmundry city. East godavari. Andhrapradesh. But not response the motorola service center. Problem not solve. Mobile buying 24.09.2017. Please solve this problem.
Thanking u sir.
D. Rambabu
Rajahmundry
Eastgodavari district.
Andhar pradesh.
...

Sir i have bought moto c plus mobile recently the mobile was good but battery downed quickly at night time iam not using mobile at night time i. E sleeping time. But when iam seeingmobile after morning wake up charging reduced 15% to 18% i searched details charge was reduced for screen but iam not used night time i was reduced brightness and on the battery saver then also charging down why it happens please rectify my issue...

My Mobile hang so much times.
Your company Gives thirdclass service solved my complaints as early as Possible.
Otherwise i ll complaints it to the consumer forum.
No service center in our region.
My mobile hang many times solve my problem early
Dr Vaibhav Bokey
Assistant Professor & Head of Department, Mathematics Neharu Mahavidyalaya Ner Parsopant Dist Yawatmal...

Screen gets blurred, after using any app for 5 min it gets printed on the screen while using other app it is show the image if recent app, screen gets fade after usage of 15 min continuosly, everything we use recently gets printed on the screen while using other app. This is screen burn issue in moto g4 plus, worst screen, phone gets overheated after using it for 15 min, totally aloss of 15000 to buy a moto g4 plus, going to service center...

I just purchase moto e3 mobile phone on 02/jan/2017 by flipkart. It is not working properly.. Now it is in warrenty period.. Before some days i went to its authorised service center which is placed in tilak nagar and its name is net dot solution and when i went there and they refused me not to repair my phone.. And misbehaviour with us.

My mobile details:-
Imei no.1 is [protected]
Imei no.2 is [protected]br...

Moto g4 plus bought and gifted to my friend on feb 2017. Repaired twice for hanging, now battery started to drain and phone started to heat upwent back to the service centre in lucknow they fail to acknowledge the defect or register the complaint. Phone seems to burst any moment. Have requested amazon for refund. Fail to understand why motorola service centre is not responding. Seems battery of the phone would burst any moment.
Would...

My 3 month old moto g 4plus fell in water n i took it to the service center. I was told that the cost of repairs was 10000approximately.in fact more hands the cost of the hand set
I refused to get it repaired. I was told that the mother board was affected
Within 8hours my mobile is normal with no issues.
I think the service centers just cheat n mislead ppl
How is this possible... A miracle???...

Dear sir
I am using your moto e"3 power mobile. It is in warrenty period. One month back the mobile is not charging. So serviced the mobile your authorised distributor. But after reached my home and checked the mobile the problem is not rectified. So now visited your service. Centre he told is not covered under warrenty. So informed to your serviced centre and serviced the mobile under free of cost.

Rrgards
A....

I purchased my mobile moto g5 plus from flipkart site and its still under warranty. Yesterday my mobile screen glass was broken just from a 1 feet small drop that too once only from the purchase of mobile and i was shocked.. It got cracks easily. I am sure that my phone has a defective gorilla glass? Please solve my problem or please prvide a mobile replacement thanks. Here are the details. Imei 1: [protected] and imei 2 : [protected].br...

I bought moto g5 plus (Imei: [protected]) (Job sheet: sragr[protected] on may 17th, in september it wasn't charging from its charger. I went to agra sanjay palace authorised service centre on 23rd september, they took my phone along with its charger to check the problem and they told me that it's jack will be changed. They gave me a manually filled customer slip in which it's written that they will solve the problem and return my phone...