Motorola Solutions Complaints & Reviews

I got surprised to know that every moto seevice centre is having different price range for the same repair and parts. My moto g4 plus phone's display got damaged and i waned to replace it so i headed to cybersoft barasat, west bengal and they said that original display costs rs 7500 but when i ask another service centre located in thane west, mumbai they said it will cost rs 5500. So this much difference for the same part. Is it not looking...

Hi team,

I purchased one motorola turbo edition last year and now my software has been crashed during software updation. Its not been 1.5 years yet and i am disappointed to see this poor quality of the phone.
I am a regular customer of moto and always suggest moto for everyone but seeing this, i am very upset. I can not be sure about your quality.
For this, i went to motorola service centre but did not get any...

I bought this phone moto g5s two months back. After 1 month it started showing battery issues like charging time 24 hrs to completely charge to 100%. I went to the nearby authorised lenovo service centre and they gave back after 1 week with the above mentioned issue solved. Now again the handset is showing the same issue (Battery issue). Ian really fed up with this handset. Iam wondering of complaining against this. Before that pls do something....

Dear sir

My mobile moto g4 has a screen complaint and it is under warranty and i have give to the bright infocom, which is situated at ramnagar, visakhapatnam, for service support on october last week. I clearly told them that there is a hardware problem, they have updated the soft ware and returned back to me, the problem was not rectified and i went to the same service center after 2 days repeating the same complaint. They...

I was given moto x play in service center with receiver problem, then after 1 day i received my mobile with
Absence of 2 screws
Loss of screw dye
Earphone outgoing voice is not going during call
Damage at the side of battery with solring spot
I received like this
I asked for this problems they are not responding, i asked for i want my handset as like before, there is no response, i want my mobile...

Dear sir/mam,
My self sourav ghosh. I am great disappointment, however, the quality of that mobile phone is incredibly poor. This model is moto m but unfortunate mobile phone is not switch on and sound problem. Worse still, its battery can only keep the mobile phone running for 67 minutes after it has been fully charged. Next 13 dec 2017 my mobile phone hand over lenovo service center and then after 22 days service center no cooperate...

I brought moto e4plus just 1month ago and now facing a problems of headphones. I went to customer care center but they are suggesting me to change software of phone. But why??? I am able to listen from other headsets.. So clearly it is problem with headset. Please tell me how to replace these headphones.
But otherwise performance of e4plus is good. No issues about anything...

Hello i am using motorola droid turbo mobile in india and i am very much happy with its interfaces, design, build quality and working but i am dissatisfied with one thing is updates. After i bought this mobile i get 1 software update and 1 security update i. E., december 2016 its getting 1year and i didn't get even security updates. This device is stopped at marshmallow android 6.0. As it is a nexus 6 model of device with some additional...

As i bought my moto g5s on 28 of november it almost a week and my charger has been damaged its charging my phone and facing issues and today i gone to your care for it's replacement and when i gone there your employee was like your imei is not clear this # or that bro i have the headset i have the box of the and the original why you have not submitting my replacement complent and somehow i arranged the clear bill by email invoice they...

I bought motorola 4g plus (Black color – 16 gb) in january – 2017. Till now i have submitted my cell phone 5 times to motorola service centre for different issues each time. The details are as below:
1) problem:
Camera problem: camera does not work upon clicking of picture & shows camera error message on display
Name / address of motorola service centre where my cell phone submitted to:
Motorola service centre...

My new moto g5s plus was purchased from amazon in november 5 2017.
It's 30 days now, the charger has been damaged from this date. What a rubbish thing that it's new mobile from moto.. I trust in moto so i buy it.
There is so many gadgets having most features.. But i chose moto. But within one month my charger has been damaged.. I take extreme care for my phone and charger.. But it has been damaged..
Please make an arrangement...

I have brought new moto e4+ and used it for one week after one week the phone was automatically heated. So i give the phone to tuticorin lenova service centere at 02.112017. But still they not repair my phone and not give proper responsible answers. I dont know why they delay so kindly accept my complaint and take an proper action against the particular service centere. No responsible reasons from service centre at tuticorin lenova care....

I have issue with my charger and i went 250 km to customer care regarding this slow charging issue
Normal its take around 3 to 4 hr and some time stop charging but it shows charging. So when i go to customer care they said its work very fine and give me suggestions to change data cable but i know its not working because my sister have same moto m phone and i try to change his phone with his data cable but also as i said its not working...

Hi,

Mot e4 mic not working. But on speaker it works. The phone is barely 2 months old. Went to service center koramangala. They says hardware service will take 7 days. Now wt motorola think of their customers. Your customer should have spare mobile when they buy motorola? 7 days how do customer takes care of their personal and official need of a phone?

We should take a negligence complaint on moto. Their e4...

Hi company
We are from puttur. This is regarding the issue in service of moto service centre in tirupathi (Andhra pradesh),
We have given the mobile 25days back. Still now u havent receive the response from them. And finally with the argument the service centre asked us to come by 6pm. And the time is 9pm. Still we didnt receive the mobile. We havent receive proper response from them. And service provided is really worst. They...

Motorola solutions — moto e4 plus microphone not working


I purchased it 7 weeks ago and i am facing this problem. The microphone of moto e4 plus is not working during calls but on loudspeaker it is working when i call someone the person can't hear my voice but on loudspeaker it's not so plz respond to my complain otherwise i will go to higher authorities. Help me with what i should do further to get this fixed as...

My moto m mobile had charging issues so i went to the care. They said the charging cable has problem and asked me to submit the charging cable. I submitted the charging cable on date 24/11/2017. They asked me to come after two days and take the charging cable. But after that date i am going to the care everyday as they are saying come tomorrow as the cable not reached the care....

I wish to complain about my moto e4plus mobile that i purchased on 19/7/2017 from flipkart.
I am complaining because 2times iaam going to service center but my problem not solved after 2 days repeat they problem after servicing. To resolve this problem i would like you to change my phone otherwise service my phone in proper condition
When i first learned of this problem, i contacted tilak nagar moto (Lenovo) services center...

Sir,

Purchased Moto G5s a month before.
An online purchase.

The set automatically restarts and then asks for pass code/ password.

Sometimes fingerprints also does not work with the result I need to swipe and use password /pass code

Sometimes while talking, the unable to hear the other side.

Sound quality was not good from very start

Sending this...

Sent from my iphone

Begin forwarded message:

From: shashi singh
Date: 29 november 2017 at 7:07:06 pm ist
To: [protected]@motorola.in
Cc: "[protected]@gmail.com"
Subject: complain

Dear sir,
I have purchase one moto g plus 4th gen from amazon on 30th june17 vide order no[protected] at rs 13245.

In nov17 i had charging problem for which i visit...