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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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Unresolved
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 3

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P
prast
from Bengaluru, Karnataka
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data card not working from 15 days

Address:Bangalore, Karnataka, 560077

Dear sir,

My data card number [protected] is not working from more that 15days. Looks like there is a connectivity issue. Only red light will be falshing always. It was working fine, suddenly problem started 15-20days back. Connectivity is zero. I have checked by puttingin differecnet sockets but result is same.

Request to resolve the issue immediately

My account number is [protected]
br...
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S
Sureshyadav0906
from Vadodara, Gujarat
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mts prepaid sim close

Address:Jaipur, Rajasthan, 303103

My mts number [protected] close, because mts company close without any information now my number close and i faced many problems because this number is my personal mts telecom service not send me any type message so i don't know about that mts is close and i got problem so please help me what i do for restart my mts number how i can get restart this number...
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D
Drift2win
from Chennai, Tamil Nadu
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disconnection of internet & seeking payment

Address:600100
Website:www.mtsindia.in

I had an mts wireless usb data card connection, which i was using in chennai for the past 5 years. I had started facing internet related issues, during the month of october. I recharged for an amount of 499/- from a vendor (Shop owner abi mobiles) during the 3rd week. After the recharge, i again faced issues & could not find the customer information, data card no. Available on the site.

Being a very experienced user with internet,...
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P
pieoursquare
from Noida, Uttar Pradesh
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not able to contact mts in anyway possible. need to de activate

Address:122001

There’s no internet in my mts mblaze data card since many days. I’ve been paying all the bills on time and have no unsettled bills. Mts has de activated all its contact numbers and email id. I went to the store from where i purchased the connection but that store is permanently closed there. I have been trying to contact mts since 15 days but i’m unsuccessful. I want to deactivate this connection ([protected]). How will it get deactivated...
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P
pramay
from Sri Ganganagar, Rajasthan
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company network failure

Address:Jaipur, Rajasthan
Website:www.mtsindia.in

My mts number [protected] network failure from one month. When i contact to mts service centre they told me that the mts company network sold out. Now we cant help u. I[censored] want this number port it to other service provider. Because of network failure i have no porting code. I want to ask how could company sold out without prior information to their customer. I am using this number since 7 years. My all relative had this number and now days...
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M
madhubabu2
from Gurgaon, Haryana
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mts data card payment

Address:Bangalore, Karnataka, 650045
Website:MTS service

Hi team,

I did payment to mts data card through paytm selecting mts operator but my data card did not get activated after some i got communications like mts acquired rcom but i don't know what happen my payment, could you please help me resolve the issue either get back my money to account or help me to get activated my data card, below are the payment details.

Paytm orders id :[protected]
Date card :[protected]br...
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A
Archece11
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disconnect the mts mblaze

Address:Chennai, Tamil Nadu, 600104
Website:www.mtsindia.in

I have been using mts broadband internet service since 2 years and i'm not getting proper signal or network at my place. I have been struggling with the poor network connection last three months

I draft the mail to mts five time to disconnect the connection. I'm not getting a single reply from their end. But they are generating the monthly bill on time. I am not at all satisfy with the internet service provided by mts. Kindly...
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SUHRID GHOSH (Suman)
from Kolkata, West Bengal
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mts cdma handset & existing balance amount refund

Address:Kolkata, West Bengal, 700036
Website:www.mtsindia.in

Name : Suhrid Ghosh

MTS mobile number - +91 [protected].
For any query contact at - +91 [protected].

I am using a MTS India CDMA connection since the year 2011. when they started a offer that if any customer buy their connection as well as their Mts Handset (Because It's a cdma connection), They would give their subscribers 2 sec/ 1p call charge for lifetime. as per this offer I am eligible to avail this...
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S
sreeram1989
from Raipur, Chhattisgarh
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mts postpaid data card not working

Address:641035
Website:mtsindia.in

Almost from the end of the october to till now my mts post paid data card (No.[protected]) not working. Unable to contact customer support. When i went tried to visit the mts customer service centre in coimbatore its been closed permanently. Tried calling customer care ([protected], 199), hearing numbers are switched off, not reachable at the moment. Last month i paid rs.1249 bill for the month of october, this month again i received message...
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K
kethareeswaran
from Karaikal, Puducherry
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mts mblaze internet not working

Address:612001

Unable to connect to the internet on mts mblaze internet (Thanjavur) dongle for past 1 month. All channels of communication with the company is unavailable (Phone, email). I have a postpaid connection. They are billing for no connection/usage which is not right! I can't even terminate my connection! Someone need to take responsibility be it mts or reliance communications."...
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P
Priya Sogani
from Rajkot, Gujarat
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unable to stop services getting bills

Address:Ahmedabad, Gujarat, 380051

Company merged with rcom, internet dongle not working, emailed & called at customer care which i got from their website to stop services, got a message of number does not exist, visited mts office to find it removed, only 2 guards were there, put in an application in application box to shut down services, this was last month, got no reply at all, getting bills which i will not pay since i am not using it nor are they shutting down services....
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R
Ranjith Bolar
from Gokak, Karnataka
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sim card deactivated without any information

Address:Dakshina Kannada, Karnataka, 575001

Hello sir,
My name is ranjith, iam using mts mobile number:[protected] from last 8 years, from last 10 days my mts number is not working, it shows the range bar, but no out going call, no incoming call, ant no message servises.
After getting struggled with mts mobile, i went to mts showroom located at mangalore city, but they said that they are closing their shop because mts company got closed.
So now i cant even port...
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N
nitinmahajan1508
from Chennai, Tamil Nadu
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terminate mts data card services

Address:110016

Hi,
I have been using mts data card and would like to discontinue with the service as the company is already closed.
I have already dropped a mail to customer care ([protected]@mtsindia.in) as well as called customer care but to no use. I tried calling rcom as well but their customer care is also not responding.
Please let me know how to proceed.
Thanks,
Nitin...
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D
dheemanth dwarakanath
from Bengaluru, Karnataka
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unable to connect to internet from nov 1st 2017

Address:Bangalore, Karnataka, 560079

Hi,
I have been a valid mts customer mblaze user from 2014 onwards, there has been no notification on change of network and also customer service numbers and i am unable to reach the customer care and the network is down for almost 1 month now.

The customer service of reliance is pathetic and i have seen lots of other users raised similar complaints.

Kindly help me the right persons to reach out for...
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M
Minu George
from Bengaluru, Karnataka
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disconnect mts postpaid data service

Address:Thiruvananthapuram, Kerala, 695033
Website:www.mtsindia.in

I would like to disconnect my mts post paid data service at the earliest. I am not able to contact customer service or any shops and my bill is getting piling up. They are telling its handover by reliance communication. But if we try customer care of reliance, then they will ask for our number and when we enter mts number, system is responding as "wrong/invalid number". Please help me to disconnect my service. Mts number [protected]....
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C
Chokade
from Delhi, Delhi
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mts data card not working since october 2017

I am using mts blaze data card [protected] for more than a year. The internet stopped working since october 31st. I couldn't able to contact the customer care number [protected] to complain about this. The customer care service stopped functioning from the same day since internet stopped working.

I sent an email to [protected]@mtsindia.in on 9th november'2017 to stop the internet service immediately but no response from...
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K
krips1988
from Mumbai, Maharashtra
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unable to disconnect service and rcom is sending new bill

Address:Jamnagar, Gujarat, 361006
Website:MTS

Mts postpaid recently it was acquired by rcom, dongle stopped working. I tried to reach customer care service but number are not working. I visited rcom outlet to disconnect service but they have rejected as well. I tried to tweet mts and rsmart yet no reply. Now they have send me a new bill with customer care number given in that also not working....
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D
DrSomrita Ganguly
from Kolkata, West Bengal
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mts postpaid service disconnection

Address:712258

I want to disconnect my data services. Please provide help on how to do that. My data card number is [protected]. I have a bill plan of 599 for which i used to get a bill is rs 650 max every month. This month i have received a bill of 1373 suddenly and getting constant reminders from reliance to pay the same. I do not want to continue with this connection....
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H
Harsh Mapara
from Mumbai, Maharashtra
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refund issue

Address:Coimbatore, Tamil Nadu, 641004
Website:www.mtsindia.in

Hi,

I got my mts data card disconnected post april 2017. After which i was asked to return the device in order to get back the advance (Inr 1000) i paid initially. Its been almost 6 months since i have returned my device but didn't receive any refund till date. It was said to be refunded via cheque but till date i haven't received any cheque nor heard from mts.

I tried sending mails to their customer care id:...
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B
Bik Sarkar
from Kolkata, West Bengal
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need to stop my mts data card postpaid service as early as possible

Need to stop my mts datacard postpaid service (Number [protected]) as early as possible.
I am not able to reach mts customer care due to merger with rcom. Tried to reach rcom customer service as well but unable to reach. Please help. Tried to send mails to appellate. [protected]@mtsindia.in, datasupport. [protected]@mtsindia.in and nodal. [protected]@mtsindia.in but all mails bounced except [protected]@mtsindia.in.

Thanks & regards,
Bikram...
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