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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 48

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om agarwal
from Allahabad, Uttar Pradesh
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Datawind calling tablet

Address:Bulandshahr, Uttar Pradesh, 203001

We are online book datawind calling tablet through refund voucher order no.26758536 dt. 10.09.2016 but not recd. today . in this regard call to naaptol so they ask deliver to ritu chauhan, rajsthan address but ritu chauhan is not known him so please confirm and given the product help to him. thanks...
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Nanday U
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheap quality product without any brand seal

Address:Ahmedabad, Gujarat, 380060
Website:Naaptol.com

Dear sir.
Naaptol promised a product worth rs 5999 in 999+ 348 delivery charges. J ewellery
The product is of very cheap quality no proper i formation about the product. Details are missing., polishing material used etc. I have placed the complain at their customer care desk.
Ther are not willing to consider it.
Not providing thd information of which stone is used and the product has no finishing. Here and there...
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suman330
from Delhi, Delhi
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Regarding the return of damaged product-18225169

Address:Ranchi, Jharkhand, 834002
Website:www.naaptol.com

I had purchased sheffield hot plate. But product was defective from your end on both time.

First time product was short circuited & gives electrical shock during working. After complained, yesterday i have received another product which was totally damaged and defective.

So, please change the damaged product on immediately or otherwise refund the money....
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Sarkar Chandan
from Bargarh, Odisha
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Juicer & Slicer Combo

I just want to cancell my order Juicer & Slicer Combo . My order id is 27488698. I will not receive this order as the product is expensive for me. The product ofJuicer & Slicer Combo is not better than other electric juicer. I can get better product if I pay a little more. This product is made up of plastic which should not be too expensive along with the delivery charge....
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pankaj swarnkar
from Jaipur, Rajasthan
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Order no.27161257 five sets of woolen blanket defective material quality

Address:Bharatpur, Rajasthan, 321401

I have placed order no 27161257 five sets of woolan blanket on 21sept, 2016 and i have received this product today (28 sept, 2016). I found that material quality is very poor like as defective product. I want return this product and refund my cash money the total value of this product include caurier charges is rs 1398/-
I want that somebody from your side collect the product and give the total value of my order as soon as.
My...
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vron worker
from Mumbai, Maharashtra
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Refund of amount

Address:Thane, Maharashtra, 401105

On 8th september, i ordered a kitchen cooking set under order#26676770 of cash amount rs.1898 including delivery charges. But as soon as i received the product, i found that out of 7 products 5 were having rust and marks like they have been already used. Knife set was totally rusted & packaging was very low quality. As these products were not up-to-mark, i straight gave a call to customer care and inform them to take the product back & return...
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purir57
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Cancel my order no.27095361

Address:Chittorgarh, Rajasthan, 323307
Website:naaptol.com

Please cancle my order no 27095361 about naino pack 7 kota doriya sari....
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Address:400103

I received my product on 5th September, 2016 and i used the chappati maker only on the 12 Sept, 2016 and was not happy at all with the outcome of the maker. The maker was sent very promptly but why are they not prompt about the return of it as i am not satisfied with the use of it.
I have called five times and your back office guys are not prompt at connecting with your technical team and keep you on hold for 45 minutes, i am a working...
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AHJ
from Mumbai, Maharashtra
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Free tata car - real???

Address:400028

My (Senior citizen) mom who is gullible enough to keep purchasing from naaptol (In spite of my advice to contrary) today got a call supposedly from naaptol that she was selected in a draw to get a free tata vehicle. All she had to do was deposit some money in a/c which they would give to handle "rto issues". Thankfully, she told them that she will talk to me first before doing anything like that! Smells like a nigerian scam/ fraud modus operandi?...
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ashwini phadtare
from Parli Vaijnath, Maharashtra
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Reverse product not received till date

Address:Solapur, Maharashtra

My reverse product shefild hot plate against maahika jewelliry product item id 10882 order no24961251return dt.27/07/16 not receive till the date and not less rs1298. Against reverse product. So many time i call your customer care and only ensure me different date and coupon no. Please contact and send me mentioned product quickly. Prashant[protected]....
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bhavyajain
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Defective product

Address:Gurgaon, Haryana
Website:NAAPTOL

We have recieved the product damaged we have already posted a complaint on 16 aug no complaint no was given but they assured through a msg that product will be taken back but action has been taken yet then we again complaine on 7 sep n recieved a confirmation msg on 9 sep with complaint no 17904436 but no action has been taken yet n ur people said that they will not change the product plz see through it IF MY PRODUCT WILL NOT BE CHANGED WITHIN...
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Hashadi India
from Chennai, Tamil Nadu
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I want to cancel my Order No. 26823983

Address:Madurai, Tamil Nadu, 625016
Website:www.naaptol.com/profile/OrderDetails/orderId=26823983.html

Dear Sir/Madam
I have ordered Amazing Video Recording Pen Camera on (12/09/2016 Monday) And on Sunday I called to customer support to cancel my order.They said we are taking your complaint and cancelling the order. And also i wrote to [protected]@naaptol.com to cancel my order. But they replied as the product is shipped already on (16th Sep 2016). Again i have called to customer service number. They saying as product is not yet shipped...
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pavi reeyan
from Bengaluru, Karnataka
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Canceled my order

Address:Mysore, Karnataka
Website:naaptol.com

Dear Sir / Mam

Please canceled my order order no : 26912005.. Date :15.09.2016......
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Address:Thane, Maharashtra, 401107
Website:www.naaptol.com

I had order for a new datawind tab on 19th Aug after making payment online. The product received after 5 date was resulted in used and damage product. after complaining the used product was recollected and promised to deliver a new product but again wasting for almost 2 week I got again a used and damage product having lots of scratches on front and backward part. this was sufficient to stat that second also the naaptol has send the used...
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shivagiribabu
from Diglur, Maharashtra
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First i got coming shocking roti maker

Address:505476
Website:www.naaptol.com

17XXXXXXXX this complaint no...so...many complaints upto 30 complaints above which are take guiness record in naaptol when 1 product problem about courier charges which is going to best problem...how many days taking I can't understand sir...IN my life I can't buy anything from your products and not support anyone to choose naaptol is good one in online...because, I upset, tried to call so many times for courier charges...note that in online...
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bhatt madhavi
from Surat, Gujarat
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Complaint for voucher

Address:Surat, Gujarat

I bought product of Rs 4398 ..then i send it back because i dont like it...naaptol is giving me giftvoucher of rs 4398..but if i want buy product of Rs2000 (ountity only one)then i cant buy it from my voucher..it is not fare..give me voucher of Rs 4398 but divide it in four vouchers of Rs 1000 ...then i can buy product of 2000 and then my voucher's use will be worth...i also call in naaptol call no. but they dont understand me ...if you care...
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srkreddy2016
from Hyderabad, Telangana
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Wrong product delivered

Address:Hyderabad, Andhra Pradesh, 500037
Website:www.naaptol.com

I have orderd Swipe 3G mobile with Gorilla glass. but they deliverd SWIPE connect 4neo mobile. order[protected]...
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Opi
from Basi, Punjab
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Sewing Machine Order

Address:Thane, Maharashtra, 160061
Website:Naaptol.com

Respected Sir
1. I was in need of a sewing machine.
2. I ordered a mini silai machine against order No. 23904293 from Naaptol The machine received against this order was faulty and non functional. A complaint for the same was registered against complaint No. 16052082 wherein I asked for a refund of my amount.
3. On 21st June the machine was returned to and a gift voucher was generated in my name and I did not receive...
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Address:400 607
Website:www.naaptol.com

Purchased a Graviera Men's Classic Formal Combo - 5 Shirt Piece + 3 Pant Piece (5S3T-3) ON 13.82016, till date the product is not yer delivered and money is not returned. Customer care people are not replying properly...lost around 2000 rupees.(Order No.[protected]. It was shipped by aramex courier service....
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Shivashish Solanki
from Gurgaon, Haryana
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Non Refund Against Inferior Quality Product

Address:New Delhi, Delhi, 201310
Website:www.naaptol.com

I had purchased a "Video Recording Pen Camera" for Rs.2398/- from Naaptol Online Shopping vide Order ID[protected] during June 2016 while serving in the Indian Army at Jhansi. The same was returned on 13 June 2016 due to inferior quality and exorbitant price. The company was requested for refund in full but they insisted on providing refund voucher instead of refund in cash, just forcing me to purchase another product, against my will to buy...
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