Naaptol Online Shopping Complaints & Reviews

Rom Naaptol and this triggered my struggle with this unprofessional online company. Ine will definitely feel trapped or cheated after doing a purchase. Firstly the product is of such low standards that it hardly serves the purpose. The sound is very low, the screen is glaring, Google is incompatible and many more issues with the product . No wonder so much advertising. The price was shown as 2999 as offer price in the ad and the MRP on product...

I have received call from naaptol they told about lucky winner prize 1280000 rs or Tata safari pls let me know if it’s is fair enough or not the person who called up said about deposite 10800 rs on account and told I ill get prize money with in 5 minutes I m regular customers of yours such kind of fake call n activity loss ur faith and trust with you let me know as soon as possible other wise we ill take any further decision on the same...

Ordered 4 insect repellent for cockroaches.. The quality was bad and did not work - returned they sent back the same one which did not work same problem. Had to return it 4 times.. Then they issued a voucher and had a newer model - so i ordered the new model.. Naaptol sells cheap products and promises to refund postage and asks the customer to send a copy of - courier details to their back office - every time you talk to a rep they ask you...

Due to financial hardship it is needed to cancel the above cited order....

My mom had ordered roti maker from naaptol.com
they had sent a roti maker with out giving demo
when my mom tried to make roti, it was not able to make roti
so we returned the roti maker, while the ordered was being returned the naaptol executive told that we will get refund
instead of giving cash they are now saying that they are going to give refund vouchers which we dont want
we want our money as they...

Received the delivery on 30 aug 2016 which is delivered by 11 days late.

2)... Local packing made with cellotape and delivered. Confirm the packing details.

3)... Out of five colours only three colours received. One.. One colour, two.. One colour and two... One colour.

4) totally disappointed with the system you followed....

Dear customer care

As i have already cancelled my order via call but i didn't got any cancellation message or cancellation update. So i'm writing this complaint. Please kindly cancel my order with order no: 26363595 and let me know via email or message. After cancellation also i[censored] ship the product i'm not at all going to pay for your product as this is your fault.
Thanking you!

Miss vijayaspandana konala...

Radhu kuni product Datawind order no 24659159...

As i am orderd a 4 sim tv jeotex mobile orderd no[protected], i am not satisfied for this product it has many problem like that not able to use internet and speaker is not good & it has no internet option so i kindly request you to provide me refund me a new android mobile of same prize this is a kind request mine to you please take any action ... my contact no. is -[protected] and my address is -
takdir singh
c/o chhawla post...

Hi

This is regarding my order of a calling tablet order no :25996619. The order was placed on 20th aug and delivered on 22nd aug this has been a horrible experience of purchasing a product from naptol. I ordered a data wing calling tablet on 20 aug 2016. The product was delivered to me on 22nd aug. The quality of this product is so poor that i cant describe. I ordered this product because of good will of naptol but i am disappointed...

Short quantity received of Service Set.
As per commitment they have to give 43 Nos of pieces, but received only 23 pcs....

Sir, I have purchased datawind 3G calling tablet from naaptol, My order number is 26041348, And i received tablet date of 25/08/2016 at 2:00 pm, But tablet is not working, Please replaced
tablet as soon as possible....

I recently made a purchase teleshopping on ( 21-aug-2016) for Intex 3G Android Mobile with Gorilla Glass. The delivery date is estimated for (03-sep-2016) but I would like to cancel the order.My order number is:[protected]
I have shopped other company product and it was wrong decision to order. You have a very good selection of products at very good prices and delivery is always quick with the items always arriving in perfect condition....

Hi,

My name is sunita, i have ordered one item "advanced slice and dice", but i have returned the wrong product. Now after the product got returned there is no action taken from their side to deliver the correct product. So many calls and complaints yet no progress. The response from their side is always that the problem will be solve within 24 - 48 hrs.. This is going from past 40 days.
My request id is 16546030.br...

I purchased 1) sheffield hot plate 2) roti & khakra maker for rs. 2398/- &1698/- respectively from naaptol against order nos. 24424075 & 24408612. It was received on 10.07.2016. But astonishingly the same products gone out of order on same day & we returned those items. No money refund is entertained. Two refund vouchers nos. Ntcvn6k6w8 (For rs.1698/-) & ntcvkzk1x1 (For rs. 2398/-) were allotted to us after 2 weeks but they declared that...

I orderd a drilling machine.. Order number 25638857.. But the one which came was like a used piece.. And even though i tried making a hole but.. The so called drilling machine dint even go on my wall.. Is that a drilling machine or what. Tried to cantact the company but a hindi person took.. No one is speaking n english or tamil.. I am calling for more than 5days.. Just got fedup with this.. Just take away ur product and give back my money.....

Dear sir, (Naaptol)

Your customer care call me on number[protected], say me please book again same product reference ntcvwyapu6 and company provide you product with out shipping charge on naaptol customer care number, but when i call your customer care number, he say shiping charge applicable.

Why i pay shipping charge, when you give me defective product. Your full responsibility change my product with out...

Dear sir
we cannot accepted swipe virtue smart phone, so my purse is stolen after one day, so please my order cancel...

Dear Sir/Madam
I have ordered Datawind calling tablet on (15/08/2016 Friday) And on
Mondey I called to customer support for my order.They said we are
taking your complaint and cancelling the order. And also i wrote to
[protected]@naaptol.com to cancel my order. But they replied as the product
is shipped already on (29th Aug 2016). They saying as product is not yet shipped and it was
with vendor.it...

Dear Sir/Madam
My name Sunil Mohammed. My Mob No is [protected]. I have ordered tablet on (13/08/2016 Saturday morning) And on Saturday night I called to customer support to cancel my order.They said we are taking your complaint and cancelling the order. But they replied as the product is order taken already on (13/08/2016 ). Again i have called to customer service number. They saying as product is not yet shipped and it was with vendor....