OneAssist Consumer Solutions Complaints & Reviews

I can see that rs-1899/- deducted from my bank to one assist plan on 29/10/2021. Without my permission. This is happening since 2018, I tried to call customer service many times but no one properly responded.

Request you to please deactivate my plan and refund my amount ASAP.

Date of incident: 29/10/2021...

I had raised a claim request, but was not able to upload the required documents.
Now after uploading all the documents, One Assists say it will not reopen the rejected claim case.
If the claim was rejected after verification of all details then it was acceptable. Rejecting only on the basis of Documents is the against the justice.
Claim number[protected]...

Hi

I am writing to inform about the wallet protection plan from the company One Assist. When i took the plan from one assist company in 2017 they register my credit card for auto renew without my consent now they auto renewing my plan without my consent for the last 2 years. They just sending email for renew information and not even bother to take my consent. Their email has no reply option [protected]@email.oneassist.in. My next...

Every year I am charged Rs. 1399 by the transaction name "www.oneassist.in Mumbai IN". I have told them several times that I don't want any kind of coverage/insurance from your company and they always lie to me that they have cancelled it from now. Still every year, I am charged Rs 1399 for absolutely no reason. I am just a college student, how am I supposed to pay Rs 1399 for no reason....

I wish to cancel my one assist plan.

The sales person on call just won't take no for an answer.

OneAssist Relationship Number : [protected]

Contact number : [protected]...

Purchased Xiaomi Mi 5X 50 on the launch. Invoice C[protected] through MI.com portal.

Option for 1 Year Extended warranty was available and same was selected.

Upon discussing with Xiaomi, I was told to coordinate with OneAssist, I cooordinated with helpline but was told will recieve call back, but no one called. ready to pay additional Delta amount but you guys are not reverting back

Have been...

I have taken One Assist Complete Coverage plan for 3 years.. that included 100 percent cashless / umpteen service engineer visits and also 100 percent accidental damage coverage too.. But to my utter dismay, when LED light was not working, the engineer bluntly told that its not covered in your plan. This is a royal cheat, where they say something and then take out money from customer under the garb of fraud Terms and Conditions..
br...

My phone is not working properly after getting repaired.
1. It has screen flickering issue,
2.Network connectivity issue.
3.Back panel started leaving the body frame, and cracked itself.
One Assist picked up the phone one 1st October 2021 basis of my complaint but returning it back without repairing it.
I'm sharing the video and Photo with you please check it.
Now I'm not sure about legitimately...

I want to stop my OneAssist Wallet Assistant Privilege service immediately in which Rs1899 charged and I want my refund back. Please stop my OneAssist Wallet Assistant Privilege service immediately.

I have tried to contact them several times. but they are ready to close my account. they forcing on me to continue it. I had at least 5 call with them since last 12 days.
now for sure they will say 15 days are over so we...

I am Ruchika Ravindra Shetty, Account holder of Axis Bank and my Bank a/c. Number is [protected]. I want discontinue the service of yours. so request you to not claims any amount from my A/c. No-[protected] with Axis Bank...

I dont need this plan anymore. plz deactivate this plan and refund the amount asap....

I had never subscribed to any of the one assist services and never gave my consent for subscription. i opened an account at Axis bank and since then one assist has been deducting Rs 1899 annually from 2019 and 2020.

This is a fraudulent act and requires immediate action. I believe i am not the only one who suffer and many customer have also complain.

Please kindly refund my money as soon as possible.
...

Yesterday my mobile broken but oneassist customer care member denied .. plz solve

My Mobile No - [protected]
Mail - info.[protected]@gmail.com...

Hi,

It has come to my notice today that the OneAssist service has been reactivated without me being aware of it. I do not wish to get this service and want to deactivate it and get my money refunded . This is very unnecessary and I want the amount, Rs 1899, refunded to me or else its difficult seeing a point of being an Axis Customer who have dumped this without my awareness .

Regards,
Nishnata Das...

Dear All,

This company debited Rs.1899 yesterday from my ICICI bank account without my consent . Two of the employees of OneAssist called me yesterday and tried hard to convince me for the plan but I denied. Even after this they activated the plan and sent me the message of plan activation and amount debited. When I called One Assist Customer Care to deactivate the plan and refund my amount they clearly denied saying there...

Dear All,

This company debited Rs.1899 yesterday from my ICICI bank account without my consent . Two of the employees of OneAssist called me yesterday and tried hard to convince me for the plan but I denied. Even after this they activated the plan and sent me the message of plan activation and amount debited. When I called One Assist Customer Care to deactivate the plan and refund my amount they clearly denied saying there...

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 489377XXXXXX7864 without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
PARIYANKA...

Hi there,

we have been notified that our plan is due for renewal. please can you cancel the plan with immediate notice. Details are as follows:
Plan :Enhanced WA Privilege Single Plan
Membership id : [protected]
Relationship id : 8731653

Appreciate your quick response.

Contact : Aruna Kumar korrapati
Mobile :[protected]...

I want to stop my OneAssist Wallet Assistant Privilege service immediately in which Rs1899 charged and I want my refund back. Please stop my OneAssist Wallet Assistant Privilege service immediately....

I have Purchased 8 Tab in Das Telecom also i have taken the inurance that time one assist, now my 1 tab dislpay problem after sumbited all the necesary documents as per requirment, now they are playing a game and said that this is not covered in warranty....