OYO Rooms Complaints & Reviews

I booked an oyo room and paid 1600, but when I reached the location I was denied check in and was asked to leave, in that time I was shifted to another hotel and that was so bad compared to what we paid for, so I canceled the booking and dint even get my money back.
Booking Id- XT6G0344...

I booked a room in hotel kings inn on 29th July through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 550₹ apart from 450₹ which I paid while booking, so total bill was summed up to 1000. They also refused to give...

I have booked hotel with OYO app and provided the GST details in the app to get GST invoice to submit & claim the bills to my company against my travel expenditures. I have reached out to OYO call center few times and no support received. Call center forward the call to hotel manager and hotel manager says OYO is supposed to provide the invoice

below the booking details-

RGSZ4430 Edasserys kalamassery Tourist...

Hi.
Booking ID PP4H7595

I booked a suite room at Oyo 1116 G Silver hotels

I was not allowed to check in immediately. The OYO exec then helped me check in and then I proceeded to my room.
Once i got there, the condition of the room was very bad. Pan and puke spit everywhere and the stains were not gone. Bed sheets, bed cover pillows were full of soil marks. Wallpapers were hanging and damaged....

I have booked a oyo hotel on 17th April 2023.I paid it online. but the booking was cancelled from their side due to some issues of them. they have promised me the refund within 7 days. but they are not giving the money till now. and they are not responding to my calls either. They are just bluntly ignoring me. Their customer support is very rude and unsupportive.I am just tired of calling them, as if they know everything and they are resistant...

Booking # H6IX6172
Date of check in- 25th July 2023
Oyo ticket # - [protected]

Hello Team,
I am Abhinav Samar, booked an oyo room and paid online (Pre booked) when I arrive to Hotel at 8pm, reception person not allowed checkin saying that I have paid online, they dont accept online payment. I could have to pay in cash to hotel. I tried calling Oyo customer care multiple times, but no one bothered. Few...

There is a scam going on...
booking id : DK9T9242
I booked the room on 26th of july for the 2 days ...and i cancelled it at 06:08 am on the same day .
it was showing if you cancel the booking you get whole refund i have the screnshot whuch i cant attach here .later on i made a call to the customer care number they are saying you should have to cancel this on 25th of july then you get your refund .When i booked it on...

There is a scam going on...
booking id : DK9T9242
I booked the room on 26th of july for the 2 days ...and i cancelled it at 06:08 am .
it was showing if you cancel the booking you get whole refund i have the screnshot whuch i cant attach here .later on i made a call to the customer care number they are saying you should have to cancel this on 25th of july then you get your refund .When i booked it on 26th how can i cancel...

I have requested for gst invoice for my booking where I booked in Oyo and payed at hotel. Then they didn't provide me gst invoice they said hotel will give but i booked in oyo so hotel is saying oyo will give. And finally i am not getting from anyone. When i ask in customer care they are sending me payment receipt without any tax details and telling me it is the gst invoice. This is against govt gst laws....

I had cancelled my booking from 5-8 July with booking id ce5g4170 but refund had not been initiated in my bank account after 14 days also...

I had cancelled my booking from 5-8 July with booking id ce5g4170 but it is now more than 14 days but refund not initiated initiated in my bank account...

I have booked 2 hotel OYO rooms on 14thJuly 2023 for 15th July to 16th July through Makemy Trip.com, on my Office Meeting and have travelled all the way from Nellore, Andhrapradesh to Hyderabad, Telangana and reached on 15th to Hotel OYO Townhouse 1235 Jahnavi Group Located at 105/6 9th Phase Road, 64, Kukatpally Housing Board Colony, Hyderabad, Telangana 500085. After reaching Hotel they informed the booking has been cancelled and rooms...

Hello I am one of the guest of who booked a room but then I tried to cancel because I didn't checked in and checked out for that particular day and rebooked another day for which I needed and then I am keep on taking follow ups for my refund of cancelled value and they are simply telling me over the call we have already initiated the refund money but unfortunately I haven't received yet. OYO people are simply cheating the and delivering the...

I had faced the issue with OYO in Bangalore multiple times, we booked Oyo for July 8th and 9th 2023 and done pre-payment also, on the day of check in the hotel, they denied the booking saying no rooms available. If rooms are not available how does this booking got confirmed. Cheating from Oyo side, this is the 3rd time happening from OYO, very irresponsible. Simply taking customers money and refunding after 14 days, also the recent refund...

Booking ID: GVRC2529
Date :- 1st May 2023
I booked hotel room in Bangalore but Hotel Manager Denied by saying I have not listed my hotel in OYO. So you can't booked.
So I cancelled the Hotel on Same date after waiting for 2 Months yet didn't receive Refund....

Hotel charged very high amount during checkin. It had 5 stars in oyo app.
Conflict got resolved with a promise of refund by oyo app.
Still waiting for the refund. It's been more than 7 days!
No options of recomplain is showing up!

Requested to resolve asap and provide refund....

Hotel charged very high amount during checkin. It had 5 stars in oyo app.
Conflict got resolved with a promise of refund by oyo app.
Still waiting for the refund. It's been more than 7 days!
No options of recomplain is showing up!...

I had booked an OYO Room at Super OYO Townhouse 83601 from 24th June 2023 to 27th June 2023, and paid the full amount of ₹4118.00/- from my SBI Credit Card. But I was denied check-in saying the room was full in the Hotel, I contacted the Oyo consumer complaint and they canceled my Booking promising a full refund. The Oyo team also acknowledged that by mistake I was checked in from 25th June - 27th June and only 24thjune-25th June was canceled,...

We have book a hotel room in gwalior with SYDE0905 in the name of Gaurav Mallick mobile number[protected]. But the hotel denied check in and Oyo initiated a refund but I haven't received the amount yet even after 5 months. This is fraud/scam that Oyo is running and I found many people facing the same issue. Booking date: 22nd Jan...

I had booked this hotel through make my trip online app for a check-in date 19th May 2023. I paid the tariff amount INR 1037 to MakeMyTrip and booked my room. On the check-in date, the hotel first denied the check-in stating that their tariff is higher than what I had paid online and they want the extra money. I end up paying additional money to the hotel as I needed to rest and could run to look for another hotel. Makemytrip told me that...