Panasonic India Complaints & Reviews

Hi,

I bought a panasonic tv of model th43-6500. It got a panel problem in service period. After checking, the technician told that we will be replaced by new television and suggested 2 models, as the above mentioned model is not available..
For replacing new model they asked me to pay rs 2500. We also paid the amount by 5th nov 2020. But still we didn't get the replaced television. Today on enquiring, the dealer says...

Having purchased brand new ACs earlier this year in 2020, we have been experiencing issues with the two ACs of 1.5 Ton each.

Especially in the case of one AC, we have been experiencing foul smell when it is functioning. The complaint has been lodged technician has visited and seen but smell from the AC - the problem - still remains.

we have doubts about the investigation of the problem and the team's confidence...

One ovan was purchased from M/s Cherupushpam agency at thodupuzha, Kerala, in the year 2010. The warranty of the product expired. I contacted above firm and obtained mob number of one Mr. Renjith who has been authorised by panasonic to attend such complaints of customer at thodupuzha. I contacted him and requested to attend the complaint. He agreed to attend the complaint but never bothered to attend the complaint . We waited to for him for...

I have a worst experience with Panasonic TV product. I bought a TV for Indian Rupees 47000/- for few years ago. I have faced picture tube issue many times. The issue was resolved by Panasonic Service Center in Madipakkam, Chennai thrice with repair cost around Indian Rupees 8000. Again i am facing picture tube problem in the product. The service centre called me and told that panel has to be changed, since the model is old one. The cost of...

Reminder-3
Dear Sir/Madam,
It has been approx. 2 months and my TV is yet not returned back to me. In this pandemic when almost all the compnies are extended full support to their customers, your company has proved worst to me.

Reminder-2

Dear Sir / Madam,
It is very unfortunate that within a week period the same problem for which I had paid 3400/= has reoccurred. The TV has been again sent...

I, Abhijit Das had complained regarding my broken case of microwave oven turntable glass to Panasonic customer care and was told that it be taken care of as my product is under warranty period.
The local service center guy then called and asked for product ID so that they can order the glass and informed me that I will be charged for that. I agreed and asked to replace and repair my product as early as possible.

It...

Yesterday

[protected]@in.panasonic.com
1 message
No attachment
29 Nov
Re: Panasonic Refrigerator complaint# R[protected]
Hi, I have not got any call back or reply to my email with respect to my complaint as stated in below email. If this is how the customer is been treated then I request you to take the product back as soon as possible with respect to return policy. I am raising this issue from...

I highly regret that I buy Panasonic product, because ur aftersale services are worst We put complaint on 26th of this month but still waiting for services and more over no one cared to ask from customer care center to take feedback on work or whether we our complaint has been resolved or not....

I have been following up with Panasonic service center for more then two months to get my washing machine repaired but they are not responding. I have complained to Service Head of India but no response from their end . In this pandemic situation they are expecting me to be present physically to center and argue. It's ruining our daily life and my wife is sick she can not halide cloth washing by herself. Please help us....

Our top load 6.2 Kg Eco aquaveat NAF62H5 top load washing machine with a 10 year warranty developed a strange noise through the cycle. I placed an appointment request and a gentleman Shantial from Mahalaxmi Service center came on 24th Nov 2020 to attend the problem. He identified the problem as a gear box and said he will change it. He then brought a new gear box on 25th Nov 2020 and did the change charging us INR 4550/- (inclusive of the...

Very poor employees & bad management

mother board is fault but the spare board is still not fix here

handle the costumer properly... poor company

never again buy Panasonic product... other companies perform well then you ......

I just bought new fridge from Panasonic . Didn't have enough cooling within two months (infact less than two months ) . Trying to make complain everyday but not resolved . Fridge is not working and festival started so they are ignoring this thing .

Poor service and poor response. Very bad experience. Even they are not listening to us or guide us what we should do .

They said some part is missing in fridge .in...

Panasonic 6.5 kg semi-Automatic Top loading washing machine(NA-W65B3RRB, Red)) which I bought through Amazon at 15th June 2020 is having drain issues, Water is leaking through drain pipe all the times...

1. Purchased Panasonic UHD LED (TH49FX600D+TKZ4WX50101C) from
Vijay Sales Vashi Branch, Navi Mumbai dated 18 Dec 2018.
2. The mentioned above product displayed black patches on the screen
within few months of Warranty Period.
3. From my end after lodging service complaint, service team identified
dust causing the issue and has cleaned by team with confirmation that
issue will not reoccurred...

My tv couldn't started due to some problem, so i complained..customer service person came and changed P Board, within a week again started problem..then again they told to changed Mother Board.I changed Mother Board.But after changing Mother Board screen problem Started ..Now Customer Care person telling to change Panel Board..I can not understand how they are doing their service..i am not satisfied their service.They are unable to find...

Its just crossed 3 years (I am not sure but would be less than 3yrs) I purchased 43 inch led smart TV (Shinobi pro). Since purchase until last week, this was working so smoothly without any issues except some remote issue which I was fine at that time. However, now the screen got blinging and shaken and I was contacted to customer care yesterday. Executive updated that its because of Panel and needs to be replaced which will cost me around...

Subject: Request for Refrigerator (Mod. No.-NR BL347PSX1) Total Product Replacement.

Respected Sir,

With reference to the above I want to replace my newly purchased Panasonic refrigerator (Mod. No.-NR BL347PSX1) for Cooling Problem or Cooling air circulation problem or product manufacturing defect.

I am Debadrata Das, Address- N-233/6 Mudiali Road, Gardenreach, Mudiali Guruduyara, N/L: Opp Rupsa...

Low volume not effectively audible, volume gets automatically
Gets off and youtube does not run intermittently, default "listening"
Appears intermittently and affects the running program-me, v-card
Through sms not working, device heat up etc....

Hi, i bought refrigerator about 5-6years back, but now cooking is not proper. When i logged a complaint with service center then engineer said, issue is in fan which is not available at any service center and they are not even helping to arrange the fan. Simply denying is not making sense. Due to small fan issue my refrigerator become dump which i bought too costly around 60k.

Do arrange this spare part else do return my money....

I bought panasonic air-conditioner, model cs-xs12vkyf, bearing serial number 193pajbkpu00059, purchased on[protected]. After a month ac stopped working (Cooling) for which i complained to the service centre. Then service people came and checked the ac. What service people told me was that the ac refrigerant is leaking and they have to recharge it again.

My question to panasonic are

· how can a brand new ac...