Panasonic India Complaints & Reviews

I, being a consumer, writing this mail to bring to light the PATHETIC SERVICE REDRESSAL THAT I AM FACING WITH MY PANASONIC AC.

Since your system can update you that I had earlier written of how my complaint wasn't being resolved by your service agency even after 30 hours.

I HAVE A PANASONIC INVERTER AC WHICH DOESN'T COOL. SO I DID DO A SELF ASSESSMENT TO FIND ERRORS AND FOUND THE A.C. HAVING THE FOLLOWING ERROR...

Had made a complaint regarding the dysfunctioning of the ac's i had bought a year ago and your co. Intimated me the contact number of the authorised officer of the company for resolving the issue. The number provided to me was[protected]. When i told about the issues to the said person, he promised to send the service provider to solve them and assured that each and every ac would be checked thoroughly and all issues will be fixed be it...

Respected,
I had purchased panasonic eluga mobile six month before online through snapdel now from last 15days its not charging so now its very bad service provided by panasonic to me, which lost entire trust on panasonic i am trying to reach care center but there is no any authorised service center i have to access... Please provide me center detail otherwise i will file a case against panasonic company in consumer court...
Thank...

I had raised a complaint to repair my panasonic tv on april 14th and till now the tv issue is not fixed.

Today the panasonic service department has confirmed they can neither repair or replace the tv as its is more than 5 years old.

Panasonic customer care is the worst customer care support i have ever experienced in my life, i have been through all your technical staffs within this 15 days.

I...

Dear Sir/Madam,

This is to inform you that your service partner, M/s Instant Solution Point, Gurgaon had charged 28% GST on the Sparepart for Panasonic Washing Machine. I had enquired with them to understand why they are overcharging but couldn't explain the reason.

Refer attached invoice. This is totally non-compliance as per my information.

Kindly look into this case and resolve the issue here.br...

I purchase refrigerator 5/04/2018 when i torn off packing of ref. The compressor of ref. Totally damaged. After two days 14/04/2018 service man comes to my home and comment for replacement and after that service center request for extra amount for replacement charges, freight charges etc i call several times (Tool free no. [protected]) but not responding till date 29/04/2018. No replacement, no warrant, no service just like chinese item....

Dear sir.
I am shubhayu chakraborty, register mobile-[protected], within warranty, machine, problem - not start compressor, your service engineer not attend the complain till now. Complain date 16.04.2018.
1st time come your person and tell me capacitor defective 40+2uf/400volt ac but till now he did not attend and rectify the problem. Till i am suffering the problems. Pls. Attend as early as possible. I am not happy your service....

We had purchased a Panasonic Split Air conditioner last year on 8th April 2017 from Girias 100 Ft. Road Indira Nagar Bangalore.

Model CU-US18SKY-1 / [protected]

We had used the air conditioner last year after it was installed and it was used hardly for some 20 - 25 days during April - May 2017.

This month when we started using the AIRCON for the first time, we realized that something was wrong as...

Ref: model no. Cs-sc24sky5

Dear sir/madam

In replace of my 2 old lg split ac -2 tones, purchased 2 split air-conditions on 17.04.2018 from m/s. Khosla electronics pvt. Ltd., dalhousie branch, invoice no. 02924/1819/00519 and 02924/1819/00522. Panasonic installation person came to install the ac but denied to install it and told that i have to place all the cable wires, copper pipes and waste pipes from the...

Sir/madam,

Even though i bought your premium model of split ac (Panasonic), you are not able to provide me the basic wet service of my ac when i am ready to pay for it. Given you repeated reminders but you are not responding. Therefore if you donot come and complete my wet service of ac then i will have no other option but to approach the consumer court. I have sent an attachment of my purchase slip. My e mail id is [protected]@gmail.com...

I have purchased a Panasonic 42 inch LED smart tv on 20th February 2018. After using it for a month the TV got some display issue. I immediately contacted the dealer from where i purchased the TV and they raised a complaint with Panasonic regarding the same(Reference No : R[protected].

The technician visited my place and checked the TV and said that the display is broken and you will have to get a paid replacement for the...

Few weeks back i purchased a new panasonic 32' tv in exchange of my old tv of 56'. The customer care in-charge of panasonic at bhadson road patiala, punjab, advised me to exchange your old tv from a prescribed show room at sirhind road in patiala with 4000 deduction. I purchased a new tv from the said show room but the owner of the showroom, in contact with the customer care, told me that he can reimburse only 2000 rs. And you get the remaining...

I m mahnoor shawl from srinagar i have purchased panasonic p99 mobile on december 2017 so i have battery issue and not working in headset. Battery is not charging good many time going to full charge like 3- 4hrs so, what can i do my phone i can go for sevice centre but they are like an # because my phone problem is one and they are returned to my phone many problem like no working of my headset...

Dear sir,
I am an old client of you vide my earlier ticket no: 1314646 dated 12-jan-2014 regarding service problem of eureka forbes vaccum cleaner and thank you very much for the service rendered. Now, recently, on 10-march-2018, i have purchased a smart tv, make panasonic, and model no: 49cx700d. On installing and switching on the tv, we found a vertical line on the centre of the screen. On asking about it, the sales person said...

We purchased two windows ac (Serial # [protected] & [protected]) in 2017, with extended warranty, and three free ac service during extended warranty from vijay sales, laxmi nagar, delhi.
We logged the service call and mr. Wasim from appserve appliance pvt. Ltd came for servicing on 5/4/2018. Inspite of informing him that the said acs were in extended warranty, he refused to service them unless we pay up-front to him. He charged rs. 708/-...

We bought inverter model ac 2 years back it was told that warranty includes compressor for 3 years, but now they said some board in the compressor is problem and that doesn't cover under warranty. They say it costs 15000 for a new board and its just 2 years since we bought one. What is this poor quality product? Does that hold a warranty? Do clarify this issue soon...

We had purchased slit acc in last year january 2017 along with washing machine.
The company duty is to get record of date and time of service and maintanence.
Here the first three service are free within the period of one year.
The company didn't made proper and even all three service any blaming to customer that it's costumer duty to keep service track and record. The panasonic company and department are not responsible...

I purchased Panasonic 1.5 ton window AC (5Star-KC1816YA) last year March, i.e. March, 2017. The last free service was due and i lodged a request to the Customer Care of Panasonic for last free service of my AC on 27.03.2018 and also requested them to provide service on 29.03.2018 as it was a holiday for me. On 29.03.2018 after waiting till 12 noon, i called again to the CC, they informed that the details/ route of service Engineer is not...

We bought washing machine model no na-w80g2hrb/ na-w80h2arb capacity - wash - 8 kg, spin - 5.5 kg from a retailer outlet ruchika enterprises katni in the month of october. From the next day after purchase only it disturbed a lot. Even it moves very badly fromone place to another while operating.
We complaint about the same toretailer he said its normal. Even machinewas giving electric shocks that time also he said ur home has fault...

We bought a 42 inch led tv from panasonic 3 years back.. And it has recently stopped working..
The microwave oven we bought is just 6 months old.. It has been showing problems since the beginning.. The convection does not work at all..
We have repeatedly contacted the serampore, hooghly service center but with no result.. Customer service is pathetic.. Our oven is still within warranty period but no one from panasonic has come...