Claimed

PayUMoney Complaints & Reviews

3
Last updated May 9, 2024
Complaints 3771
Resolved
2132
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

PayUMoney reviews & complaints page 184

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:New Delhi, Delhi

i have made a money transaction from my payUmoney wallet (my mail id is - [protected]@rediffmail.com) and not received any money in my bank account. money though has been debited from my wallet. subject amount is rs. 200.00. kindly revert back with inputs....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harsh Kadecha
Report
Copy

where is my payment...?

Address:Ahmedabad, Gujarat

I am harsh kadecha my payment id is 49124898. I book my ticket in redbus.in using payumney. My money is taken from bank but my ticket till not conform...there is no clue about ticket... I want my money or conform my ticket now......
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
E
Equity Research Lab
from Indore, Madhya Pradesh
Report
Copy

Payumoney hold payments and never pay to merchant of Rs. 10 lacs

Address:Indore, Madhya Pradesh

Dear All, we have delivered services to our customer and submitted proof of delivery to payumoney but buyer is trying to be smart and raised a dispute, just on the basis of email from buyer payumoney is not releasing our payment. it is highly disappointing for a businessman if such a big amount got stuck in dispute, now i have came to a position where i have to shut down my business because my working capital in stuck...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devender_bisht
from Bengaluru, Karnataka
Report
Copy

Refund issue, fraud and pathetic customer care

Address:Bangalore, Karnataka

I did a payment for online shopping website Shalinindia.co.in via Payumoney payment gateway, payment id 48507740. But now seller ShalinIndia is denying payment reception. Payumoney won't even respond to complaints I guess thats their BUYER PROTECTION program forget about the resolution. In short I paid for an order to PAYUMONEY /SHALININDIA. CO. IN which I never received. Beware of fraudsters like payumoney and Shalinindia.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rspoo23
from Pune, Maharashtra
Report
Copy

Amount deducted but ticket not booked

Address:Indore, Madhya Pradesh

I have booked a ticket in redbus using pay u money and the amount for the same is deducted from my account but red bus states that they have not received the amount from payumoney and for that reason they have not booked the ticket
Below mentioned are the details fyr. Would appreciate if you get the amount refunded asap.

Merchant details name:www. Redbus. In source:  walletaddress:

No....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit Padha
from Vellore, Tamil Nadu
Report
Copy

Amount debited but order not placed

Address:Vellore, Tamil Nadu

I got a conformation message from pay u on 3rd may 2015 saying that my transaction was successful but my order was not placed.details of the transaction are given below: ATM wdl sequence number : 828012 ATM I'd : 00001824 DATE OF TRANSACTION : 03/05/2015 AMOUNT OF TRANSACTION : 499 Please refund my money or get me my order asap...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chetan.chandra
from Bengaluru, Karnataka
Report
Copy

Amount deducted from account but not received at Merchant

Address:Bangalore, Karnataka

I made an online transaction on Dominos Pizza (Bharuch, Gujarat) for Rs. 840/- through PayUmoney on 12th June 2015 at 21:20. Merchant Name: www.dominos.co.in; Payment ID: 46004442; Merchant order ID: 5570d33ed65823d69006 The amount was immediately deducted from my account and I got confirmation from PayUmoney, but I did not get any confirmation (or any notification whatsoever) from Dominos.co.in When I contacted Dominos, they said that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil_Bhatia
from Mumbai, Maharashtra
Report
Copy

Selected the Option of EMI in Payment but whole amount Debited

Address:Mumbai City, Maharashtra

Date of Transaction:[protected] Merchant: www.cleducate.in Amount: ₹ 21, 999 Tickets Raised: #496570 & #500636 I purchased an Online educational course from the Merchant where the Option of EMI was available. I was redirected to the PayUMoney Payment Gateway where the Option of EMI was available. I selected the EMI of SBI and put in the details to make the payment. Ideally, the first installment amount should have been debited...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra

I was about to make payment for an Online Education course to www.cleducate.in They use PayUMoney's payment gateway where the Option of EMI was clearly mentioned and I selected the same for my payment amounting to ₹ 21, 999 with a ₹ 50 discount from PayUMoney. I selected the EMI option of SBI and put in the details as required. The amount should have been the installment. Instead, the whole amount was charged to my credit card. The...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kunal kaushal singh
from Coimbatore, Tamil Nadu
Report
Copy

money debited from my a/c but not transferred to the party

Address:Bhagalpur, Bihar

Sir, I had transferred Rs. 25400 and service charge of Rs.13.68 from my a/c to lovely professional university on 14/06/2015 but the party has not received the above amount neither the money has been returned to my account .My bank mini statement describes as 14 june 2015 INB PayUIndia[protected]IGOAEJJWG3 Transfer to[protected] SBI O 25413.68 but the party ie lpu says he has not received the amount . Can you please help me ? Thanking you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Patna, Bihar

I was booking ticket of movie hamari adhuri kahani of date 12 / 05 / 15 and done payment from payumoney my balance had cut frm my sbi account and ticket was not booked. My transaction id is 45480806. Please help me in return back of my money in my account as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ALOK KANTI SAMADDAR
from Warangal, Telangana
Report
Copy

Refund Rs.140 for failed transaction.

Address:Hyderabad, Andhra Pradesh

I have paid Rs.140 for Traffic e-challan under AP Online limited through payUmoney (ID[protected], dtd.-2/6/2015, 8:35 pm) on SBI netbanking (Ref.no.-IGOACVREJ8, dtd.-2/6/2015, 8:35 pm). AP Online Team noticed me for failed transaction vide Ref.no.-PYU15092375, dtd. 2/6/2015, 10:39 pm. But till date I did not get any refund from payUmoney. Please arrange for the same on urgent basis. A. K. Samaddar (Mob.no.-[protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas121200
from Mumbai, Maharashtra
Report
Copy

Payment not received from last 2 months

Address:Mumbai City, Maharashtra

this message is to inform you that i had not received the payment from last 2 months from your side..the goibibo is telling that they had refunded the amount to you...but my bank has not received the payment from your side since last 2 months..please kindly look into it...PNR is.JJHN6..passenger name is. mr.kamlesh bhatia..Order id.30000151255102187634112...this i had received from goibibo.com...my email id is.[protected]@gmail.com...please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srujan3661
from Channapatna, Karnataka
Report
Copy

Cheating with online shopping site.

Address:Hyderabad, Andhra Pradesh

Recently I bought an Item from OneRX medicals online shopping site, http://onerx.in/. Order ID is[protected]. I paid the money through PayUMoney on May 14, 2015. Its been more than 15 days and I have not received my order. I called onerx customer support, they are not willing to help at all. One of the worst support group I ever called. They said do whatever I want, but they cant help me. Please help me resolve my issue. And block...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shantiswitchgears pvt ltd
from Bhongir, Telangana
Report
Copy

i can't get my MONEY back to my account

Address:Medak, Andhra Pradesh

hy, sir i have paid my current bill of my company through PayUMoney, first it is displayed that my current bill is success fully paid but now i hav received a message to mail that is failed. i can't receive my money to my account plese return my money back as soon as possible...its urgent for me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

order for a phone case with cyankart on 19/04/2015. delivery not yet made. no reply to request for refund and cancellation of order. payment made through payumoney portal. mail id: barath.[protected]@gmail.com Name: Kiruthika Chandirean order number: CYN45758 PAYUMN ID :34256086...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepelangovan
from Noida, Uttar Pradesh
Report
Copy

Amount deducted without ticket

Address:Chennai, Tamil Nadu

Paid by: pradeep Paid to: www.bookmyshow.com Payment ID:42362940 Failure Reason:The Bank servers are unreachable over the network ticket booking is cancelled saying bank servers are unreachable but amount was deducted from the account of sum 718.55 requesting refund for the same...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MOHIT2013a
from Chennai, Tamil Nadu
Report
Copy

FRAUD

Address:Kolkata, West Bengal

Dear Sir, I want to inform you that Payumoney is the wrost online gateway company in this world. When, I have registered in your website, in your offer page, there is a coupon with pepperfry as stated below, & in customer/dashboard/#/storeCard section Stored Card Just store your credit card or debit card details once! Get guaranteed Discount upto 10%, everytime you pay online! http://www.Pepperfry.com 2% INSTANT DISCOUNT Get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ricky1212
Report
Copy

Not settle the amount

Address:Gautam Buddh Nagar, Uttar Pradesh

payumoney is doing fraud not settle the amount Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud I already sent the mail, try to contact them no. so...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh

Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud I already sent the mail, try to contact them no. so many time but not response no buddy can pick up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy