Pizza Hut India Complaints & Reviews

I had ordered pizza hut app and after waiting for 1 hour recieved a call from them saying they aren't able to deliver and have cancelled the ordered .. It's 11 April today and all this happened on 4th of April and it's been 7 days and I haven't received the refund amount of 710 ..Tried contacting them but no response...didn't expect this from pizza hut ...

I had been to pizza hut bangalore park square mall, on 22march2024 7:30pm.

ordered for about 1001.85 INR, we waited for almost 2 hour. (order number : [protected])
the person is focusing on online orders delivery etc and not on dine in people.

after an hour he is coming old dry pizza, not what we ordered and saying only this is there.

what a worst experience with pizza hut i faced.br...

HI,

I have order two pizzas with the cost of 617/- n Pizzahut (Marina Mall outlet, Egattur, Chennai) on 12th March. I have gave my Pizza hut voucher 500/- to redeem and after paid 117/- extra amount with my credit card. They took order and asking wait we will serve in 10 min. After 5 min they came and voucher is not accepting and my credit card amount will refund in 24hrs but as of now no refund and when I try to redeem the...

Worng dilivery and miss behaved...

I have placed the order at 2:13 where estimated delivery time was 2:43 and when i get connected to store by their customer service team, store said they received the order to prepare at 2:43. And then they modified estimated time to 2:57 and delivered the pizza to me at 3:30. So it took for them to deliver they pizza of about more than 1hour...

I have placed the order at 2:13 where estimated delivery time was 2:43 and when i get connected to store by their customer service team, store said they received the order to prepare at 2:43. And then they modified estimated time to 2:57 and delivered the pizza to me at 3:30....

Myself Dr.Ritesh Motghare ordered food from Zomato from pizza hut order id [protected] by 8:20pm 14/02/24 and time for delivery was 40min.
My kids were hungry I asked them not to eat as I have ordered pizza, French fries and garlic bread for them
After several calls to Pizza Hut they were rude in talking and were giving false commitment.
Finally order was delivered by 9:50pm 14/02/24. ( 1hr 30min late)
After opening...

Greetings.
We are astounded to learn that a reputed brand like Pizza Hut is maintaining hooliganism and unruly store management to degrade reputable consumers.
We were invited by the ignorant & rowdy store manager (Shankar) to replace our unpleasant dine-in experience just to get abused, humiliated & terrorized. He even attempted to attack us for demanding our rights without any fear & gender consideration.
We had travelled...

I have been ordering Pizzas from Pizza hut from long time. this time we ordered three pizzas from Pizza Hut through Swiggy and two of them were burnt.
Date of Incident- 12/02/24
Client name- Shruti Varghese
Client number- [protected]
I want a refund for this order.

Swiggy order- [protected]

Note- Already contact Swiggy and they told to contact store and Pizza hut is telling to...

Being SBI credit card holder, I am issued PIZZA HUT GIFT VOUCHER for Rs.500 each (4 nos.) which I am unable to get it used at pizza hut outlets due to the fact that I don't consume pizza items or my family members too.

I would like to order for DESERTS (ICE CREAMS) which I am also not getting from any of the outlets.

Request please resolve my problem.

Await your feedback on my email ID - ranganathan.[protected]@relianceada.com...

With reference to the above order i had placed the order at 20.15hrs and the same was not delivered till 20.46. When I called the customer care the concerned person said he will arrange call back. As there was no call till 21.15 hrs again i called they said they will connect to the concern store and he confirmed that the store is closed and customer care has to cancel the order . Again I called the customer care and spoke to Mr Pradeep and...

I had ordered a pizza from city center mall Gurgaon
Take away delivery

I reached the outlet on time for collection and the order was not ready
I asked the reason employee with contact number +91 [protected] and he said we are short of staff and will take another 15 minutes to get the order ready
Hence I wanted to cancel the order and it turned up to a arguement and he started using vulgar words
br...

I placed an order on 14th January at 07:58 pm for 2 medium pizzas using the Pizza hut app, the amount of Rs. 808.50 was debited through the UPI payment (SBI Bank account) however the order was not registered on the Pizza Hut app.
It was only when my kids called me at 10:10pm that I realised the order was not reflecting and also the Pizza hut store Fatima Nagar confirmed no order was received. Till the date amount has not been refunded....

Hi Pizza hut team,

My name is Jean Extross and mobile number is [protected].

Yesterday on 14th Jan 2024, I placed an online order at 07:58 PM using the Pizza hut app, the amount of Rs 808.50 was debited following a successful UPI transaction (PayviaRazorpay), however the order was not registered in your system.
Unfortunately, i had not checked the system, but realised it only at 10:10pm when my kids called...

I was ordered pizza on 31 Dec 23 but pizza not delivered by store and till date amount not refunded.
In this regard I contact customer care of pizza hut approx 30 times till date but solution not done....

On 29th December, I ordered two pizzas from Mango, Jamshedpur branch via Swiggy.

I was appalled to see the state of Pizzas as they were completely burnt out and not in the state to be eaten.

We had to discard those pizzas and raise complaint with Swiggy. To our surprise we only received 120 rs refund whereas we paid 600+ rs.

I am requesting for a full refund but Swiggy is denying the same and...

I have ordered from pizza Hut on 28/12/ 23. I paid the amount through upi. But due to some technical issues on their part my order was not confirmed. When I spoke to the customer service of pizza hut they told the amount will be refunded within 48 hrs it's been 72 hrs now and I still did not get the refund. The amount paid was 523 inr....

Last week I ordered pizza from PIZZA HUT after ordering pizza payment for the order we deducted by my Paytm account but after few minutes a person call from there side and said that we don't have a delivery yet so we can't delivered so I tell them to refund my money. So I talked to a executive of pizza Hut they said you'll get your refund in 6-7 working days but it's been 1 week I didn't get my refund plzz help me...

Today i went at pizza hut outlet at kohinoor square, Dadar, Mumbai (MH) for sensory tasting of food. being a food technologist i have a great understanding of Good manufacturing practices and good hygiene practices but today what i saw was not believable as well as acceptable as the pigeon was flying inside the food preparation arena. he sat on baking instrument and touched all the serving bowls. For the reference, I have shot a video. what...

Today i went at pizza hut outlet at kohinoor square, Dadar, Mumbai (MH) for sensory tasting of food. being a food technologist i have a great understanding of Good manufacturing practices and good hygiene practices but today what i saw was not believable as well as acceptable as the pigeon was flying inside the food preparation arena. he sat on baking instrument and touched all the serving bowls. For the reference, I have shot a video. what...