PureIT / Hindustan Unilever Complaints & Reviews

I have been using above mentioned pure it filter from march 18. Till date approximately 4500 litres i have consumed. Still gkk showing white... No indication.

From last 3 month my family is suffering from fever, throat infections... I dont know real root cause for it.. Getting fever to only one person is different but its happening for all members... Thats why i am feeling that there may be fault in gkk kit and we are drinking...

In my earlier complaint, just after pureit stopped functioning and unable to dispense water, technician took pureit to service center. After taking it back witb fully repaired parts I checked on it and found front panel to be not ours. It somehow changed. As a proof I have uploaded an image showing broken seal is not in order. How can it be justified.
Water dispensing nozel is loosened and water coming of it not in manner it used...

I purchased pureit ultima mineral ro+uv in october 2017. On october 2018 i changed gkk1 which costs rs. 2200 as required. After 1 month ro unable to dispense water. Pureit technician came after raising complaint and he told me that pcb is faulty and will cost 5400. That means after investing rs.15500 on ro, i have to spend another 5400 for poor quality pcb which might gets faulty dont know in how many days. He also said pump is also not working...

My water purifier was giving a red signals for replacement of gkk-2. I called toll free number of pure it and requested for replacement of the same on 8th november. I got a message same day that rishi enterprises is licensed service provider for the same. I called the agency and requested to replace the part on 10th november. As i am a working women and available on 10th november. On 12th november, i got a thanks message for payment of gkk-2...

Hi,
My name is parveen kumar. My contact no is [protected]. I bought a new product lakme perfect radiance cream from a store of lakme brand. They gave me a faulty product. Since last 2 month, i was in touch with them about their faulty product. Sometimes they give the response of my email and some time they don't. I am totally fed up with their service. Now they are not able to respond or never try to talk with their customer. While...

Hi,
My name is parveen kumar. My contact no is [protected]. I bought a new product lakme perfect radiance cream from a store of lakme brand. They gave me a faulty product. Since last 2 month, i was in touch with them about their faulty product. Sometimes they give the response of my email and some time they don't. I am totally fed up with their service. Now they are not able to respond or never try to talk with their customer. While...

Bought pure it ro + uv approx 1.5years back for 13000 and after that my bad journey with pure it started. Within 1 year changed to filters gkk1 and gkk2 which costs around 2000 and 3800 respectively which is almost 50% of the total cost. Now again it stopped working and now the engineer is asking another 3250 as the circuit board is not working. Must say this is the worst product i have ever bought. Can anyone help in this matter....

I am writing to you because of the extremely bad service i received from your service provider in bangalore. I believe jm home solutions is the agency earmarked for service in my area, indira nagar. Of late the quality of service has been deteriorating with the latest being the leak issue which remains unsolved for more than 1 month now. It all started after filter was changed by the service person (Vijay). He came for the second time after...

Since last one week I am trying to chase pureit helpline people to register a service request to reinstall Pureit Marvella RO + UV device at my new address. Everytime they used to say that, just before logging the service request, the server has gone down and the request can't be raised. This was the time near to Diwali festivals. So, I thought people might be doing that to not to entertain any request during festival times. I logged a service...

I have a Pure it water filter. I have been using the filter since many years.

However since last couple of times I have noticed that the germ kill battery of 3000 litres which usually lasts for 6 to 7 months, now lasts only for 4 months or lesser than that.

I have even noticed some white powder floating on the surface of water. This could mean that something is wrong with the battery.

I had bought...

Dear. Sir,
Today i purchased two units of dove soap from final provision durg c. G.in both the units i didn't find the date of manufacturing. Nor the price even the weight is also missing but it has printed that"individual unit not for sale do not open without outer carton"i. Could not understand the marketing policy. It doesn't prevail in india. Where consumer is not knowing about the product. Is it a sample which is sold to me....

This issue has been ongoing for around 2 months now.
There is leakage happening in our marvela uv, i have been constantly calling pureit customer and the agency assigned no body has any update.
They took 1900 for warranty extension from me and a month back (Before leakage appeared) installed germi kit set worth rs 1000. Now no body gives me update on the warranty extension and when would the new part come.
Horrible experience...

We purchared pure it marvelaa RO + Uv on 17th march 2017 and it had many changes of filters of different types in this time period but 5 dyas ago all of a sudden the machine stopped functioning completely. .
When complained the technician told us that PCb needs to be replaced . Costing me 3200.. help... This doesn't do justice to our money as it is just 1.5 years old . . .where's the quality? Such a huge brand i need my money refunded...

We bought a pureit ultima 10 liters ro + uv electric water purifier on[protected]
We spent around 2500 for filters replacement in last one year.

Now there was a deference in the water taste and we raised a complaint ad your executive is saying needs to change the pump which costs 2500.

What is the problem with the quality? This happening now after just complition of warranty period. This is not the proper...

I bought pureit marvello uv + ro in 2015 at rs.18000/-.
It has an advanced alert system which will notify filter change 15 days before completion
In October 2018, i ordered for gkk2 as alerted by pureit system, for rs. 3850/-
from the regular pureit technician who generally visits for regular service (Gangaram) and installed gkk2.
After one day, i found that filter is not dispensing water and it is alerting to...

I have pureit marvella ro + uv.in april, i called pureit helpline for 'change sf' light blinking. A technician visited and on further examination he found that there is membrane issue. I called pureit helpline again and tgey pitched me the idea of amc. I took the 3 year amc for rs. 8000 and got the bill. The next 2 times when technician came, my amc was checked and i got free service.
Now when i want to use that amc, the company tells...

I have sent the below mentioned mail to pureit unilever company for the complain of defective product of water purifier but still waiting for response —

I would like to inform you that on the month of february, 2018 i purchased one water purifier (Pure it ultima) of hul. My registered mobile no is [protected] and name aloke paul.

First thing this is the biggest mistake i have done till date. Anyway from purchasing...

I have bought pureit water purifier from pureit. From day one facing the issue, with the help of srinivasan it was replaced to new machine. Three months before, i have changed membrane by spending 2550 rupees. Now, technicians say again membrane got damaged asking for 1500 rupees. I/m not ready to pay single rupees, please take necessary action to resolve my complaint.

I've tweeted to higher person in pureit team, no response...

I'm having this pureit classic auto since last 4 years. For about passed 1 year we are facing this water leakage problem from machine. 3000 ltr filter kit lasts for about 3-4 months, we always order kit from pureit customer care. They assign 361 degree solutions as service provider (Ff3 jaydeep tower. B/s dharnidhar bridge, vanna, ahmedabad. Today their technician visited for kit replacement, we asked him why this 3000 ltr filter lasts for...

I received a fake call from (Said to be) naukri [protected], they said i have to pay 1650 to attend interview, if i'm not selected they'll refund my amount, then they asked me to send 7600rs after selection [protected], then they asked 15, 000rs i said no, they said they'll refund the amount within this october but i didn't get any. [protected]@india.com...