PureIT / Hindustan Unilever Complaints & Reviews

Hi
I took pureit purifier Auto fill 4 months ago.It was properly working till the end of the first battery life.I ordered a new battery worth Rs500/-.The new battery worked for only 1 week,and then suddenly the purifier stoped working.I called the customer care toll free no.The representative said that he will come within 48hrs.But he didnt came.Now almost one month is over after my complaint,but yet I got no response from them.br...

I WANT TO CHANGE THE BATTERY...

I have purchased a Unilever's Autofit water purifier in the month of December 2010. Now some GREEN SPOTS are formed and they are developing in lower tank. I have given a complaint to customer care on [protected] on29/05/11. I was given reply that it will be attended within 24 hours. Nobody have turned up till night of 30/12, when i contacted on phone, they give the reply that it will be attended in TWO days. When i asked whether we can...

Dear Sir,

Good morning.

I purchased Kissan fruit jam couple of months back. We found the fungus immediatelyy when bottle opened first time and after that register the complaint in customer care of Hndustan lever. They only wants a bottle for their in house analysis. Where i want a very strict punishment to them. Its a not a mistake but i can say its Crime. They are playing with peoples live that is also childens...

i brought pure it on month April 2011. But since last two weeks there are white particles flow after filteration. i called customer care no. but i don't find any service. So Please Send your Service Man For Repair or Replace the Filter.

MY ADDRESS
Derabassi, Mubarik Pur, Near post office
mob-[protected] ,( i[censored] don't find address please call this no.)...

Our pureit it not working from last two weaks we complanit many time but there is no reponce. they are providing us customer id number but nobody provideing sevice fo that product.
Jatinder Pal Singh
[protected]@gmail.com...

I have Purchased PURE IT CLASSIC since 10days but the water is not fit for drinking ,even after one maintenance ,its not working properly.

Kindly,replace it ASAP.

HARU IMAM
[protected]
[protected]@yahoo.com...

Water collecting ( Transparent ) Chamber was broken and was replaced with new battery fitted. The tap is leaking and this has been brought to the notice of the executive who came and replaced the chamber but in vain. He promised to put new washers and fix the problem the very next day but did not turn up even after a week and is also not lifting the phone. Very pathetic service....

I bought a Hindustan Unilever product viz. pureit compact on19/05/11 from a local shop from where they done the installation & packed the material in two parts,where the first part consists of top chamber & batching chamber & the second part consists of bottom chamber & cleansing collection chamber. On 23rd May'11 I placed the first part above the second part of the purifier& started pouring water in the as per the...

A battery germ kill was ordered for res 550/- + 30/- delivery charges which is 580/- . The executive who came from Shreya Enterprises (HUL) Pureit, Shop no 10 Sai ram gokul dham society siddharth nagar, kopri colony, thane east, 400603, charged rs 50/- estra without cleaning the device. please tell me if this is a dacoti or a proper customer service. There was no one at home but only a old lady, who narrated the entire story . If this could...

I had ordered for a new germkill battery through telephone. The request is confirmed by the company by SMS and received as request no. RFS/385372. I am getting SMS from the company regularly for reply asking whether received or not. I replied no. Till date no one contacted me for supply. It is almost one motnth since I orderd the battery. Please look in to it.
br...

my customer id is [protected]. recently i am facing a problem of algae formation in the filter water ???
please send your service engg to check it out. the battery of the filter is ok....

lakme peach &plum fruit moisturiser container cap does not lock properly & spilled the thinner fluid into cloth in my suitcase. It is 100 ml, rs. 130/ , 9/10, B. No B26. I purchased it but never expected this poor quality from such a big multinational company/ brand. please acknowledge the quality measures & remedy....

my name is nitin kaskar my contact no is [protected]. I had braught this filter 4 months ago since then i have brought a trouble. I am not getting any service on time. Not even the germ kill kit. My complaint for leakage is lodged on 29/04/11 C[protected] then on 04/05/11 C[protected] then 09/05/11 C[protected] but since today i.e. 19/05/11 i have not recieved any service or not even a call from company. I am fed up now just want to throw that filter...

Hi,

I have been using Pureit since last 5 months. I have experienced no filteration twice. Currently the filter is not working and the water is not dripping in the lower box. I have registerd at least 5 complaints with the Pureit service centre. They do not have technician who work on Sundays. I have been following up with them since Saturday 14th May 2011. The call center executive who received my complaint promised me (after...

I have a leakage problem in my marvella water purifier. I made my first complaint on 16th morning around 10:00 Am. I was told the service engineer would come within 24 hrs. However that did not happen till evening of 17th so I made another complaint and this time I was told it would be rectified eithi 12 hours as this was my 2nd complaint. Fortunately the service engineer came on 18th evening around 6 0 clock and to my surprise he told me...

hindustan unilever pureit replace battery on my request with paid INR 550 on 11th april which fail the function within 15days after instalation & become RED. after my so much complained & contineous follow up for 15days they replace the defective one with new one whose cost is INR 300. it is direct loss to me of INR 250.
it is just like cheating with customer.
so much fed up with such a poor response & company policies.br...

The worst ever possible customer service.Even I have faced the similar problem.My Battery Kit has not been replaced inspite of numerous calls.Hindustan Unilever Limited should withdraw the product if they cannot run the show properly.
such a shame ful response by the company they send there represetative through thier dealer Mr Pardeep Mishra mobile number [protected] , he repalce the defective battery and ask for to pay for this...

i have purchased pureit autofill on[protected] at sana collections rp road secunderabad-3,till now nobody came for installation of the product ,no response from vendor and company rep mr murali who kept his mobile off,kindly help.
prakash
[protected]...

W e had taken auto fillup pure it in our office in( steel chember flot no 514, c- wing office No 628 , 6th floor.) on date 2/05/2011 and stel they had not fitted pipe of auto fillup pure it and i want complaints against dealer :(murugan steel plot No. 9, juhi garden, sector - 7, Kamothe, Navi Mumbai)...