Reliance Communications Complaints & Reviews

On 03.08.2016 i recharged my reliance number [protected] with Rs.80.00 as main balance but the company usurped and deducted all my money as various charges without my knowledge.The company send dozens promotional massage to inbox but never send massage but massage o[censored]ses are not sent as TATA DOCOMO and MTS did.Now I want to lodge consumer case....

I was asked to migrate from 3g to 4g services, categorically mentioning in the mail sent to me that the existing data plan will continue. I had to pay additional amount for the new 4g dongle (My old dongle is useless now). The service was started in our circle on 7th july, and for several days the speed was worse than 2g and for some days there was no connection. When i gave a complaint, the problem was not resolved and got a message that...

Hello, i purchase a vodaphone sim as a name of vimal kumar jain n my no. Is [protected]. Few month ago, i port my no. From vodaphone company to reliance company. But now i want to port my no. Permanently in vodaphone company. So i go to reliance store but they did not give the permission to port my no. And now my no. Is not working, so i request you to port my no. ([protected]) to vodaphone company. So that my no. Is reactivate....

Received a mail from Reliance communication via Adv Alta[censored], Kubera Park, Kondhwa, Pune.
It states that I had outstanding for No- [protected] of ₹ 909/-.
It also states that after many follow up, I didn't turn up and answered to them. But in reality, I never received any call or letter by post. And importantly, I or any of my family member had used the above given number.
This is unnecessary harassment by a law firm,...

I've received an email "Final Intemation" and a legal action threat from cro.[protected]@gmail.com (not an official reliance email id) about some dues from 6 years back. This is completely false information and the connection was discontinued some 6+ years ago through the customer care call centre.

The email is below: I've removed personal details. I've attached a copy of the email as a photo for full details.

Upon...

Hi, I have done recharge of 186 for data pack on my mobile on 10th Aug, but I didn't get data on my mobile and when I made data service on my mobile my balance started getting deducted from main account.
I called customer service for this, they told me about some network problem going on their end and told me to call after 2 hrs. After 2 hrs again they told me to call next day for the same reason of network problem.
I called...

My phone no [protected] is bought in april and faulty (not getting charged or switch on) from june on wards. on july 9th the same is handed over to the agency from where it is bought for repairing/ or replacing.
The address of the firm is
Satmen world, reliance mobile store #7, opposite masjid vasai (w) dt. palghar 401202.
I have visited for the same 3 times but every time it is informed that it not ready.
The...

Dear Customer care

Sub: Lost of SIM Card & restart that sim
Ref: Mobile No. [protected]


I (Rahul Choudhary) have using Reliance Number [protected].
By mistake SIM Card has been lost.
I have already Applyed For New sim Card.
Your (Reliance Store) already give new sim card, but it not working.
Nos. has put on new sim card is[protected].


Kindly...

Its has been more than 2 months I have raised request with RCOM customer care and no action taken simply no reply and nothing
not able to use service from 2 months
RCOM 4G
Dear Sir,

I have informed you via online live support and email and on your website.
Unfortunately your customer service is rude and no help or reply received for my repeated emails
I have taken connecting just 2 months...

Relationship no. :[protected]
Bill period :[protected] to[protected]
Bill date :09-aug-16
Bill no. :[protected]
Once again i have recived wrong bills roaming plan activation charging since 5 months even i dont want.
Facing network issue since long time
One representative called me up and she said to resolve it but what i get, nothing still i am receiving wrongs bills

Just go through...

I am using relaince netconnect+ data card since 4years. Data card number is [protected]. Without prior intimation reliance has stopped services for cmda since june. So when they called i requested them to deactivate my data card services. They agreed. I even called customer care and asked. They agreed to deactivate it. But still they didn't deactivated my data card. Instead they are sending bill for every month. It is mistake from their end...

This is vikas singh, and i am very upset about the service which reliance has been provided to us. They deduct my balance and when i was talking with cust. Care executive mr. Sandeep. He told me the balance will be refunded shortly but yet i am not getting balance by company side. And when i want to call in cust. Care of reliance then it said that the invalid number please dial correct no...
Really i am feeling very worst about this...

My contact no. Is [protected] my account balance was approx Rs. 25 and it was deducted on 10th of August then I called them n they refunded the balance. But on the next day on 11th of August balance was deducted again but now they are saying there is some technical issues so call after two hours now approx 10 hours have been passed I called them again they said your balance is not refundable right now. And they misbehaved also n cut the call...

I was using reliance CDMA data card postpaid connection since April 2016. My data card number is[protected]. Before two months message came to me to upgrade to 4g because CDMA service will be stopped and the company assured that my present plan Rs999 40gb will be continued after upgrade as there is no alternate as CDMA is to be closed. So I upgraded to 4g by purchasing new dongle for Rs 800. Now I got a mail stating that I have to compulsory...

Sir,
I am a reliance postpaid customer and my registered number is [protected](397 cdma unlimited plan).
My plan was migrated to 899 rental with limited data and voice plan without prior notice on 5th August.
Why this type of illogical plan migration has been done by reliance. There is a big difference in plan amount.
My bill cycle is 18th July-17th August and plan changed w.e.f. 3rd August and same has been informed...

From: "Dheeraj "[protected]@rediffmail.com
Sent: Fri, 12 Aug 2016 13:55:32 +0530
To: "[protected]@relianceada.com"[protected]@relianceada.com, "RCOMAppellateAuthority.[protected]@relianceada.com"RCOMAppellateAuthority.[prot...⇄
Subject: Fw: I Have not recd. my Current Bill with 10% Discount as per your many commitment & also attach SMS which was send to us from your company.


From: "Dheeraj...

Sir/madam, i have been using reliance data card for past 1 year. I had 40gb plan for the cost of 999 Rs. Suddenly yesterday they have changed to 3gb plan at 700 Rs without notice .then i went tonreliance showroom but they told tobask customer care number[protected]. So please help me in this regard.my data card number is [protected]. Please help me. The customer also not respoding well....

Hello sir,
I had reliance pro3 rs 999 unlimited plan then i was shifted to 4g after 2 days my speed reduced now the problem is, i am getting slow speed. I complained about it in customer care. But they didn't respond and they blocked my subscriber no. So the call couldn't pass to customer care. While buying the wipod i was promised that i will get the same unlimited plan if i upgrade it to 4g. But here they shifted me to 10 gb plan...

My existing landline was supporting only CDMA and hence Reliance channel manager came to home and replaced it with a new device. I paid Rs 2000/- again for the new device. He said old device cost will be refunded as 100Rs less in coming 12 months bill. Tariff will remain the same.But within 1 week new device was not working and technician came and took the device back. Now its almost 1 month i have not received the device and got a high amount...

I am highly disappointment with your kolkata office customer care center. Their unprofessional is extreme. They make people fool. Play with customer patience. I am suffering by them for last 2 days.

I am highly disappointment with your kolkata office customer care center. Their unprofessional is extreme. They make people fool. Play with customer patience. I am suffering by them for last 2 days....