Reliance Communications Complaints & Reviews

Sir,
I called Reliance customer care regarding the network problem and why internet is not working. The complain was booked in the morning and till night same problem exist. Then I called customer care again. Talked with RAMSINGH, ASISH and they transferred the call to Senior department Mr Naren. And he advised me to close the connection. But why?...

Dear consumer complaints,

I am from chennai and i have been using reliance pro 3 data card for about 1.5 years, as of june reliance forced me to buy their 4g wipod for 899 and the showroom manager as well as their customer care rep told that the plan will never change and i can continue 40gb for 999.

However this morning the wipod got disconnected and the automated voice is saying that my unbilled amount is...

For my reliance wipod (now wipod 4g|lte) last billing period (24th june to 24th july) service was not provided completely due to 3g to 4g upgrade. i got service only for 5-6 days in that billing period, but now they have sent the invoice asking to pay the full bill for the entire month were they didn't provide service. now they are calling me asking to pay bill. the people who called me also agreed there was service interruption due to upgrade...

Reliance com has disconnected CDMA services without any intimation to customer and one day phone goes dead with no reception. I waited couple of days thinking it will be fine. checked all my payment to ensure I am not at fault... but still, connection is not up. When I tried to reach their customer care number, it didn't get through.

Post writing an email, they wrote back after 10 days almost suggesting you can shift to GSM...

I have done my recharge for reliance 93rs for internet pack and i have not yet received my net.When asked about this to customer care, they say you will not get this recharge and your money will not be given.This is a case of pure fooling bussiness.It clearly states that you dont care for your customer care.Please I request you to give my hard earned money as soon as possible....

From past three days my internet is not working. I try calling up Reliance customer care number but no one bothers to attend calls.

When I call up ZTE customer care (who supplies the hardware to Reliance) they say call us between Monday to Friday 9am to 6pm. When they work only during those times then whom should we contact during such situations?

For my office activities, I have to use internet and these people...

Ref . Reliance number . [protected]
Relationship number.[protected]

This is to inform you that the internet connection is not available for the past one month. Even for last month there was no connection. I received a call som NMfrom you asking me to go to an authorised dealer and fill out a form for 4G . It was done. For the past several weeks there was no internet. I have decided not to continue with your service....

Hello sir,
Mera name mevaram varma hai aur main ek railway me worker hu me bihar se hu aur mujhe Karnataka me job mili hai.
Friday ko mere [protected] reliance no pe morning ko ₹100 deduction hua to maine 198 pe call kar ke rezan pucha to koi thik se answer nahi mila aur call ended ho gaya mene dobara call lagaya to language ko problem ho gaya vo Kannada me baat kar rahe the hum ko Kannada nahi aati to maine kaha koi hindi...

Hi sir, my name is d. Shravan kumar, my number is [protected], i got huge amount of bill, regarding this i had launched complaint in customer service, till now they did not called me, they said they will give waver, but they not called and they have blocked my number to reach customer service, plz call me [protected] to solve my problem...

I have been exiting user of Reliance Netconnect Dongle (No. [protected]) from last 4 to 5 years with 1GB unlimited plan for a monthly rental of Rs.250/- when 4G launch I called to customer care not and they told me that your existing plan same plan switch over Reliance 4G. When 4G services starts on Month of July again I called to customer care no.to know about 4G plan and rent and tariffs and they told me your existing rent plan continue...

Dear Sir/Madam, I got very much disappointed with ur customer care reps..Thing is that I have recharged my number for 3G data worth rps 197 on 08 Aug 16. I have not gotten any benefit till date.Several time I talked with CC but nobody gave me assurance.Now I realize that ur so called company is behaving like thief and act as barbarian/Ruffian..I request you to kindly intervene into the matter and do the needful.My reliance prepaid number...

Recently i recharged wid movienet plan 122 .which gives 1gb alltime data and 1 night. While using betwn 12:07am to 1:30am my data was cut from alltime..i did check my data at 12:07 just to see if m charged from alltime data..wn i called customer care one of dem said assam circle doesnot hv da offer..aftr conversation he transferred da call to his senior.who said m lodging a complaint.wn i asked da complaint no he asked me to wait and never...

Hi,

Am a customer using reliance data card form last 1.5 years, for which they charge 1100 around for unlimited 3G. I choose relaince only because of this plan. Although it was 3G net speed will be pretty good only upto browsing, download will be utter slow.

And later, in month of May i got a mail from relaince that there has been a upgrade to 4G and i was directed to buy a new device to use that 4G service....

The customer care executives of this company cannot solve any problem anytime..They keep on saying to call them after some time..and lately they have found a permanent solution. They are barring the numbers so that no customer with complaints can reach them. My number has been barred and even if I am having queries ao can't reach out to them.Most of the time money from the account is deducted unnecessarily. Internet connection does not work...

I have been using Reliance Netconnect Dongle (No. [protected]) since 2013 with unlimited plan for a monthly rental of Rs.999.I have upgraded to 4g because they are closing the CDMA service, customer care people told me that your data plan will remain same but after 4G activation they have change my plan without asking me and send me Rs.12383 bill.
I also registered a complaint but no response from billing department....

My datacard number is [protected] i was on 999 unlimited plan.there was message from reliance that we should switch our datacard to 4GWipod i bought it for 899rs the datacard started working on aug 1 i was given 10gb free 4g data after that i should i switched to my old plan as they said.but i was not able to use my old plan.please help to resolve my issue.....

I am using reliance 4G wipod. Its started on near abt the date 25th July 2016 after the 1.5 month waiting bcoz they stop the CDMA and was launching the 4G. That time i have a plan of 999/- PM with 40GB Unlimited date. Now they started the service on 25 July 2016 and yesterday reliance dongle showing no network so i call the customer care he said you have exausted 5GB 4G Limit and the nest usage is chargeable and now your bill is 5500/- Lumsum....

Sir i am bharathiraja my mobile no [protected] iam in aircel network i have change for in your network so i have meet for your commnication office reliance dindigul rajendra theater opp sit
branch he is not for the responce so i will complaint here no attanded for mobile responce here your office no...

I have been using Reliance Netconnect Dongle (No. [protected]) with 5GB unlimited plan for a monthly rental of Rs.599/-. Two months before closure of CDMA services, I was recommended to upgrade to 4G plan. Before the upgrade of 4G I asked the customer care people about data plans and they clearly told me that it's going to be the same plan that you are using before. And I even got an email from Reliance about the upgrade and plan remaining...

Before 4g upgrade I have face so many problems like speed, connectivity& Bill related issues. And the worst part is when I call customer care service no response from them automatically call termination by luck I speak with customer care representatives they are not ready to understand my problems they simply says right now applications are down so please call us later sometimes because even they don't know how to solve the issue. Nowadays...