Royal Sundaram General Insurance Complaints & Reviews

I have been talking to this team since many months and i am here after utter frustration on the royal sundaram over the issue they handle and promises they made.
Policy details:
"'royal sundaram=[protected]' cce[protected] hospital cash policy"
Please note, this one isn't the first time the issue i have faced with this people since the policy made. Right from the beginning i have fought about their capture of details...

My policy vpc[protected]
I made a mistake of taking my car insurance policy with rayal sundaram..
While taking the policy your mr prithivirajan and ms vennila spoke to me several times to make me opt your co policy and after that they are talking rudely and indifferently when i asked for physical copy of the policy which they promised to send with in 5 days. Alas now it is 1 month ihave not received the same. When i contacted...

My policy expires on january 2, 2019. Till date i have not received the renewal quote with full break. I spoke to customer service more than a month back requesting for the details. The customer rep informed that he would send the requisite information as well as a revised quote. Till date there is no response. Every time i call up customer service and remind them of this call. I am promptly told that a note is being sent to the concerned...

आदरणीय महोदय

उपरोक्त पालिसी व क्लेम के सम्बन्ध में आपके पत्र दिनांक[protected] के बारे में आपको अवगत कराना है कि मेरे द्वारा सभी दस्तावेज (Documents) जो आपके द्वारा मांगे गए गए है,...

This is amit kumar, to bring in your kind notice a pathetic customer experience been delivered by one of your surveyor officer - mr. Pankaj rohilla.
I met with an accident dated 6/11/18, while driving towards my residence at sonipat from my office (Delhi). Once reported i took my car to hari sons automobiles - panipaton 9/11 for claiming the loss and breakage occurred.
The insurance file was straight way disapproved by the subject...

Couple of months ago i took a claim for my royal enfield bullet from royal sundaram the surveyor saw the bike and gave the approval for work and everything was done on the bike, when i ask for the bill the surveyor rejected my claim because there was some missing document, my question is everything and every document is checked before the approval but why the surveyor checked it after the approval and rejected the claim, the bill was around...

Claim no. Pv00471367 / my vehicle hit against the gate front portion got damage and also left side suspension damage. Left side suspension work not authorized. This damage occurred on present accident only. Poor service and no technical skill.I tried escalating to different channels, but the escalation matrix itself is not clear.I had to followup with the surveyor front LH suspension damage who just tells different stories....

Hello all,

My royal sundram policy number is - sy[protected]
Policy issues date - dec 2015

I admited in hospita 12 jan 2017 l due to loose motion and stomach pain.

My hospitalization claim settlement by icici lombard cash less. After discharge as per my royal sundram policy benifit claim. My claim reject given region your case not required hospitalization. I just ask royal sundram why...

I have already fulfilled all the requirements as per their request and still no reply from their side. During hospitalization, they said this is pre existing disease but we have submitted doctors letter which has clearly mentioned about diagnosis also. It has been more than a month. I'm not able to contact their customer care also. Please, settle my claim as early as possible as their is no problem in issuing it....

I have launched a complain Royal Sundaram Health Insurance regarding Me and FATHER renewal of insurance, paid amount
on 30th august and have not received any confirmation, when i call customer care they said concern team is working on
it, and will arrange a call back and no one call next day, following up last 15 day.please look into this matter, HCE[protected], / PC04490475, Please look in to this matter...

TO,
The Manager,
MACHINO TECHNO SALES LTD.

Dear Sir,
Today (31/08/18) had been to Machino Techno Darga Road Service Centre for a repairing work of my Swift Dzire VXi (WB 08C 2808). One of the representative of Machino Techno came and asked politely about my problem. I gave him all the details and also told him that I have renewed my insurance (ROYAL SUNDARAM GENERAL INSURANCE- MOP5216551) on 24/08/18...

Dear sir,

I am Sanjay Gandhi from Ghaziabad.
My vechile got accident dated on 17.08.2018. vechile no UP 14 CQ 7236 standing at vipul motors sector 6 Noida.
From your side Mr. Ashwani Sharma was the inspection inspector came on next day and he told us that 99% will be cleared within two days.
But he gave the approval on day before yesterday only.
He has given the approval for the front side only...

I have a car (Swift dzire) and my car insurance by royal sundaram insurance company. My car insurance policy expire in november 2018. I will take new car insurance (Policy) for my car to any other company... Because very bad / and worst behaviour of your staff because... My elder brother mr. Pankaj nimesh have also swift dzire car and this car also insure by royal sundaram insurance company... My brother car lost by theft in the month of...

I have a motor insurance with royal sundaram with a zero dip bumper to bumper cover. My car damaged in an accident in which it was damaged at three places and when i submitted for a claim the executives starting fighting and using foul language when i asked them to clarify on not accepting the claim. They are not ready to accept the claim and also asked me to give proofs of the accident, wondering i would rather not worry about my condition...

Dear sir

I have a health insurance policy of royal sund
Name : anuj sharma
Policy no : hsaa076714
Membership no: hs[protected]a
Date of birth : 01-jan-1994
Valid from : 22-aug-2017
Sir
I have a already complain through costumer care by call.
Cancellation request no : aeb55296 on 07-08-18. But yet not solved my complaint.
Sir i urgent required money
Please...

Dear Team @ Royal Sundaram Health Insurance

I have a Family floater CASHLESS Health Insurance with your company, policy no. SGP0007229. Last month I had Angioplast done, for same I did applied for a Cashless claim, which was not accepted by the allotted TPI – Paramount, God only knows why.

I have been asked to make a claim back with Royal Sundaram directly. So after my discharge on 26th June 2018, I did got...

Hi,
This is regarding my car (Details mentioned below) had an additional dents when mahindra tvs service center @perungudi returned back to me.

My car details,
Make: figo
Registration number: tn10 ad 2596

My car met an accident on 23rd june 2018 as details below,
Incident time: 6:00pm (Around)
Incident location: omr, karapakkam, before cognizant signal

Insured...

@royalsundaram claims that it covers pre-existing disease post 3 years, and then puts up such clauses
http://i.prntscr.com/WCVGQld3T_SSj1rPIXCQmA.png
stating it will not cover it permanently !

The agent said that pre-existing will be covered post 3 years and now they are adhearing to their words.

I am okay if they do not cover this for next 3 years, but post 3 years as per their policy they should...

Respected sir
my name is pradeep rajani and I am editor o[censored]lhas shangharsh newspaper and i have purchase health insurance on dated 10/7/18 from royal sundaram but before purchasing policy I have given all details to your manager and customer care officer kanakraj after give payment 7800 your officer are telling another terms and conditions of policy which was before he could not told me i have policy of hdfc ergo which I was paid...

Sir for the renewal of car insurance your agent was keep on calling me and was in touch. As soon as when i renewed my policy with you, your people are ignoring my problem,
1. I renewed today at 0930 am online payment through your quotes and did not get the soft copy of my policy
2. As my policy is expiring today night 1200hrs. What proof is there with me to show, or any thing happens mean while.
3. I was keep trying...