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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 82

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K
kuldeep72
from KHUNTI, Jharkhand
Dec 2, 2021
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Cancellation and refund

I had ordered samsung galaxy s7 fe on 6th november, it was supposed to be delivered on 10th. but i did not receive order till now. when i asked blue dart people why taking so long, they said they misplaced it in warehouse . but they had updated in their website of adress issue. so i asked samsung executives to cancel the order and initiate the refund process . from last one week m getting only one statement that your matter has been escaleted...
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HIGHWAY CONSTRUCTION
from Ghumarwin, Himachal Pradesh
Dec 1, 2021
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The motherboard of the phone got damaged due to replacement of the display

Address:saipau dholpur

I had given my phone to Balotra service center to get the display replaced. After one day the phone turned off. When the service center was given the second time to check the phone, it was told that the motherboard of the phone was damaged. The motherboard of the phone got damaged due to replacement of the display. Have the display removed at a service center later
pavan kumar
[protected]
samsung galaxy M31 (6GB RAM)...
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H
HIGHWAY CONSTRUCTION
from Ghumarwin, Himachal Pradesh
Dec 1, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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The motherboard of the phone got damaged due to replacement of the display

Address:dholpur rajasthan

I had given my phone to Balotra barmer rajasthan service center to get the display replaced. After one day the phone turned off. When the service center was given the second time to check the phone, it was told that the motherboard of the phone was damaged. The motherboard of the phone got damaged due to replacement of the display. Have the display removed at a service center later

pavan kumar
[protected]...
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love4chat
from Bhiwandi, Maharashtra
Dec 1, 2021
Mar 27, 2022
This thread was updated on Mar 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M31S Freeze And Restart Issue

My M31s phones purchased on 15/11/2020 keeps restarting during normal use of the phone from 25/11/2021. Sometimes it is stuck on the boot window for hours and will only boot if I keep it in refrigerator for a few hours. I went to the service center where I was suggested a replacement of mother board for my phone. they said it will cost me around 8k which is a too much amount which I will have to pay even if its not my mistake. The only way...
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S
Syed Kunmir
Nov 30, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Washing machine fully automatic top load

Address:90806 Nikoo homes Bengaluru 560064

Sir

I requested for repairing services of my washing machine to the customer service cell

As per my request two technicians Mr Zayed Khan and Mohseen Khan visited my house at Nokoo homes

After looking into my washing machine they informed me that the panel board and sensor has to be changed

I said OK

They charged for the panel board Rs 4990 and for the sensor they...
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M
miassar zabin
Nov 30, 2021
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Galaxy S21 operating system shutting off.

Address:1 ABU MADI STREET P O BOX 26110

After 8 pm daily my mobile stop working even though light is on. I completely cannot dial or answer messages or get any response it is completely dead. This problem happened after upgrading to android 12.I tried to email technical support HQ in SEAOL KOREA, but the only site i found is USA or India so after many wasted hours i thought of contact you for advice. Please advise what to do. Thank you for assistance. My email is [protected]@hotmail.com...
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J
Joseph Vincent
from Bengaluru, Karnataka
Nov 29, 2021
Oct 30, 2022
This thread was updated on Oct 30, 2022
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Samsung Exchange Policy is a Scam

I placed an order for Samsung Galaxy S20 FE phone after paying Rs 39999 with an instant exchange for my current phone for 2450.

Current phone is 3 year old Samsung Galaxy On Max with ZERO screen damage. The phone is in complete working condition and it passed their exchange validation app "cashify diagnose". The only issue that the phone has are minute white spots on the blue metallic back panel.

According...
+1 photos
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A
aravind_vharish
from Chennai, Tamil Nadu
Nov 29, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
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Non availability of remote control in open market. The helpline number also not responding properly

Website:Samsungindia.com

I have been contacting Samsung helpline number for procuring a new remote control for the damaged one. I am having 41 inches smart TV.But the Remote is damaged. I have been contacting for the past 10 days of various helpline numbers but no use....
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Hey I bought a Samsung m30s at the time it's launch from Amazon it works fine one year after that it got auto shutdown and and starting up I went to samsung service center near me they just seeing the phone said it's a mother board problem have to replace it which costs around 8k what is this is this the way a international brand build a phone that works for a year I heard many of then facing with same issue I need an immediate resolution...
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Address:Bangalore

Samsung Galaxy Watch Active 2 claims to be water resistant with durability certification of 5ATM + IP68 / MIL-STD-810G. But this very feature failed & the Samsung technician on 28th Nov, 2021 claims that the watch which I bought from Amazon on October 16th 2020 last year touch sensitivity stopped working due to water damage. The watch model name is SM-R820NZKIINU, serial no. RZAN800574K. I've not visited any water body / pool from the time...
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P
p.gm
Nov 28, 2021
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Samsung M31s heating and restart issue

My M31s phones purchased on 03/09/2021 keeps restarting during normal use of the phone from 16/11/2021. Sometimes it is stuck on the boot window for hours and will only boot if I keep it in refrigerator for a few hours. I went to the service center where I was suggested a replacement of mother board for my phone. they said it will cost me around 8k which is an exorbitant amount which I will have to pay even if its not my mistake. The only...
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V
Vijay88858
from Ramachandrapuram, Andhra Pradesh
Nov 28, 2021
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My Mobile phone was stolen

Address:Arikarevula, Home 1-62

Hi sir
మా ఇంట్టో చార్జింగ్ పేట్టీన దోంగీలీంచుకు పోయారు
IMEI no:[protected], Samsung j600GF, (on6), మిము ఉంట్టున్నా గ్రామం:ఆరీకరేవుల, మండలం:బీక్కవోలు, తూర్పు గోదావరి జిల్లాలో ap,...
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P
Prasanna NJ
Nov 28, 2021
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Product failure

I had purchased samsung galaxy s20 and using it for year. Just 1 day after my warranty expiry the display started malfunctioning with white and greenish lines and unable to see anything in it. I checked online for a solution and I came to know all the s20, s20+ or ultra series has this display white screen issue. You can check it as well. My phone is completely accident free. The display went wrong due to product failure. A phone shouldn't...
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P
Prasanna NJ
Nov 28, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Samsung galaxy s20

I had purchased samsung galaxy s20 and using it for year. Just 1 day after my warranty expiry the display started malfunctioning with white and greenish lines and unable to see anything in it. I checked online for a solution and I came to know all the s20, s20+ or ultra series has this display white screen issue. You can check it as well. My phone is completely accident free. The display went wrong due to product failure. A phone shouldn't...
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D
dmehtani
from Agra, Uttar Pradesh
Nov 27, 2021
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Refund of cancelled order 33354088609

Hi,

I had placed a. Order of samsung s21 plus with the order number [protected]on 24 Nov 2021.

I have not received the refund yet.

I have launched complaint against this but of no use.

The complaint is I have raised has the number 33473307 but still no use

What do I need to do to get my money back.

Thanks
Dhruv...
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A
Aswini S
Nov 27, 2021
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Purple spots in new mobile phone

Purple spots in new mobile phone...
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P
Priyadarshinj
Nov 27, 2021
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Samsung M21 Mobile

I had purchased Samsung M21 phone oct 2020. From Nov 22nd 2021 I had started to face issues on mobile. It automatically
restarts on its own several times continously per day. Kindly take action against this issue.
Had contacted the Samsung help center nearby they told issue in motherboard and it will cost Rs 5500. Just after 1 year usage of phone i am getting this complaint which is not acceptable. Look into this issue and...
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V
Vimsraj
from Chennai, Tamil Nadu
Nov 27, 2021
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AC not working issue

As per customer care technician need to visit by 4 pm today, but no one visited to fix this issue.

I have waited more than 10 days to fix the AC issue, but still now not resolved.

Registered Number- [protected]...
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G
Geekrishnan
from Kochi, Kerala
Nov 27, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Samsung M31S smartphone freezes and restarts frequently

14 month old Samsung M31S smartphone stopped working suddenly giving constant screen freezes and restarts. Tried factory reset and issue is persisting. took to samsung customer service and they are saying CPU complaint happening to a lot of same model phones recently. This is clearly a manufacturing defect and needs to be rectified by Samsung rather than charging customer 7500 Rs to replace the Motherboard....
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K
KartikSharma
from Bhopal, Madhya Pradesh
Nov 26, 2021
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Order number 22364199047 cancelled after the order placed and confirmation

I ordered the product with order no [protected] on November 2nd. the order was placed with confirmation and the delivery was supposed to be on 23rd November 2021. Firstly they delayed the product and on 26th November that the order has been canceled. However, The payment is debited but we didn't received the product.

The complaint is if the product is out of stock then why did the order was placed in the first place and secondly...
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