Samsung India Complaints & Reviews

Purchased Samsung M51 on Oct2020. In a span of two months the phone started throwing tantrums such. On several occasions the ohone stops charging ams abruptly starts charging.
Took it to Samsung Opera House, Bangalore, they said maybe dust accumulation and fixed it without registering a complaint.
Same episode repeats 3 months later and exercise repeats. Go to service centre fixes in 10 mins and i come back with the device.br...

Dear Team,
We bought the Samsung washing machine on 1st Jan 2021 at Chennai, the same had stopped functioning on 1st Dec 2021, the machine is under warranty and I have placed a service request on the same day but it has not been resolved yet. One of the service technician Mr. Sambath visited to check the problem but he neither had a clue of the problem nor resolved the issue, they were silent for 9 days, I called up the customer...

I bought Samsung Mobile Model M31s and warranty period given for 12 months . During 15 month my mobile was switched while speaking and later taken to samsung service centre and understand that motherboard was failure and cost is Rs.8000/- asked for replacement. I approached the company and raised the quality of component used in that product. Motherboard is the essential component and get into repair within shortperiod made me dissatisfied...

Good morning sir
I am unable to locate IMEI number of my mobile phone Samsung j2. Serial number of mobile-RZ8GA06729V
IMEI number 1-[protected]
IMEI number 2-[protected]
These are the details of the mobile but It is not being verified when I am trying to verify by entering IMEI number.
Please look into it, serious matter of concern....

Ms Jyoti had audacity to reply yesterday that they may offer only Rs 12000 or odd for this OUT OF SERVICE SIDE BY SIDE REFERIGERATOR which is not functional as gas can not be refilled there due to inherent mechanical issues of this fridge. We being the user of same kind of referigerator for the last 17-18 years (The most recent model we bought only last month). We are really anguished and disappointed with the kind of response and attitude...

I purchased one Samsung M31s mobile on 27.11.2020. After 11 months of purchase, it started giving troubles like sudden black out, no movement from the screen freezing, etc. I am a resident of Chennai, Tamilnadu, and I approached the Samsung Ascent Enterprises service center, Nandanam, Chennai on 23rd November, four days before the warranty expiry date. They asked to wait for half an hour and returned the mobile, after repair, telling to bring...

Bought Samsung galaxy M31 4 months back, Since a month later it started hanging issues. I have taken my mobile to samsung service center,
they ask me to replace motherboard at my own cost. how come they do not cover mobile under warranty. They told cost of replacing motherboard is 7500 rupees. Now these samsung customer care called me in an very impolite manner and telling me that display not working.
This is my first time...

We purchased Samsung 496 L double door inverter model Refrigerator in the year 2015 . But after using it for around 6 years it has stopped cooling. Company technician came and checked the fridge and said we can't repair the refrigerator as it has been almost dead. We are quite surprised with the response by the company. We purchased an expensive refrigerator from a reputed brand Samsung. How easily your technicians said all this . There is...

We bought a TV and it stopped working within a year. We filed a complaint for service and it has been more than a month and there has been no action taken by the company. they are neither replacing the motherboard nor exchanging the TV or giving us a refund voucher. They are cheating us. We bought this TV from their GST ROAD SUBHAM RETAIL IN CHROMEPET and their service team is not even picking the calls and dodging us....

My new Samsung fridge is complain for months I complained so many times but not solved...

Hi Samsung Team,
This is with regard to my Samsung Wondertainment 50 inch TV that i purchased on 6th August 2020. On 2nd Dec 2021, the TV wouldn't turn on... On inspection by the Samsung service personnel, we were told that the panel had gotten spoiled. We were also told that because the panel comes with a 24 month warranty, the panel would be replaced free of cost within the next 5-10 days time. On 10th Dec, we got a call from...

We purchased Samsung Galaxy S21 5g on 10 October 2021 vide order ref. - [protected] via @ICICIBank_Care Debit card EMI facility, however due to some issues the order was cancelled on the same day.

I received email from @SamsungIndia that refund has been initiated and it will reflect in 5-6 working days, however when our bank contacted @PineLabs they did not provide refund stating product is delivered vide id: 13012401
br...

We bought this mobile for our moms use @june 2020.the mobile was is a perfect condition like brand new, and all of a sudden the mobile stopped working. the service center people are saying that the motherboard must be replaced and asking 75%cost of the mobile . please do file this complient and take necessary actions as soon as possible. thank you...

Hi Fraud people,

We have had a continuous conversation with you guys for the last 2 months but you are only making a false commitment of refund.

When I have already cancelled your product and you also agreed on that even you also shared many emails that you have initiated refund but I never got that and my Bank is charging EMI of every month.

I want to know that when everything was settled in...

Dear Sir/Madam,
I bought Samsung F41 from flipkart on 29 December 2020 (Order Id: OD12 [protected]). The phone has seen the service centre four times and still it is badly hanging. In short, sometimes there is a board problem and sometimes there is some other problem and I have not been able to use the phone properly since my purchase.
The last time the service centre and customer assured me that this is the last time...

I have been getting frequent call from Samsung sale and provided offers while purchasing new phones. I paced an order numder [protected] in Samsung shop app on 9th Dec 2021 after paying full amount and expected to get cash back on successful order. However there was no offer provided and I decided to go for cancelation with in 1 day after receiving the new device by calling customer care. The Samsung sale is NOT process my request. As a customer...

Hi,

We bought a Samsung TV from your showroom in GST road, chromepet last year. Within a year it stopped working. We lodged a complaint and they said motherboard is gone and they will replace it within a week if we pay Rs. 7800. Then they said motherboard not available and we will issue a coupon and it has been a month till now no action has been taken by them to either repair or replace the TV. We have been making numerous...

Iam using samsung galaxy m21 mobile from last one and half years mobile has autometically hangs sevaral times inthis senario authorised service center says mother board and software problem they rectified under warranty and then extanded my warranty for next year and now mobile hangs with same problem

please solve this problem its branded mobile but we are facing problems

Please do needful
+91 [protected]...

I called up at authorized service center for relating if my top load fully automatic washing machine..Mobile no. [protected] at 10:23 am that I picked from google..as I was looking for authorized service center.The person on the other end straight away used foul language n behaved in an very uncivilized manner as he started arguing in a very low grade manner....

I registered a service request at samsung. But no one attend the work after one month.. The service centre is at Trivandrum, karamana.. Please take immediate action....