Claimed

Samsung India Complaints & Reviews

3.1
Last updated May 30, 2024
Complaints 18889
Resolved
11177
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Samsung India reviews & complaints page 413

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sheikh mushtaqu
from Kupwara, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rt36hdrzasp

Address:New Delhi, Delhi, 110048

I have registered my complaint several times and my latest complaint number is [protected] by calling Samsung customer care helpline number they are booking my complaints and i receive calls on daily basis but nothing has been done in this regard as i have some issue in my refrigerator double door my cooling evaporator is not functioning and same has to be replaced but it is very unfortunate that the above mentioned part is not been replaced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
urhs
from Nalgonda, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung AC service

Address:Hyderabad, Andhra Pradesh, 500072
Website:Samsung

I have been calling up samsung service customer care for my AC service .Saturday i had called twice and the care said they would be sending a person by afternoon 2..we waited till 5 but the person did'nt show up so i had again called the care and asked then they said within 2 hourse they will solve the issue and the reference number given on saturday is [protected] but no use, later i dailed up on sunday and they told sunday will be off.but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joylasrado
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD screen replacement

Address:Dakshina Kannada, Karnataka, 575007

I had given my cellphone for replacement of the broken lcd screen as on 03/01/2017 which was not covered under warranty on agreed price of 4500 for the replacement of my cell phone lcd screen but it has been two good months and the samsung contact center employees are playing the fool around and giving vague excuses and vague delivery dates which is not fulfilled. because of this i am feeling great inconvenience and i would need some assistance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohamed anes
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Memory is not work

Address:641407

I have a branded memory cord and we're not working from the starting day.
From then i have been calling and mailing but no response have been given.
I kindly request you to return this product.
Please consume my request please i am poor.
My phone number[protected], [protected]
Order number - dd351624, dd351612...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madakkulam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

Address:Madurai, Tamil Nadu, 625010
Website:Samsung india

Pl find the attachment below original bill attached ... I have bought Samsung J7 through online mode ... From date of buying it has been encountered with speaker problem ... I have been at bed rest after delivery .. Pl collect phone from my home for service ...

karthikadhevi
[protected]/
[protected]
Door no 112/3 co optex colony
Then I main road
Madurai 625010...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Farm House
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:Mumbai City, Maharashtra, 400007

I've booked an appointment today for a service tech. But none can answer my question. What time is the technician available. Called customer service. Spoke to Siddhartha who hung up. My contact number is [protected] and if I'm not given a reasonable solution within an hour, I'll be forced to take it up in Facebook creating a negative image.

Samsung electronics your count down begins.

- Farhad M. Govekar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhargavi Ramesh Naidu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illiterate employees and fake promises.. Worst customer support

Address:Thane, Maharashtra, 400601
Website:www.samsung.com/in

To whomsoever it may concern. Let me tell you.Samsung customer service is worst.worst is also better word to b written for everyone at service centre and at Delhi office. My contact no. Is [protected] take job sheet no. For reference, this nuisense started one month ago.where my phone had line and I took my phone at service centre employee Katkar engineer as his designation says he took my phone as it was my display problem he said it might...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harman cingh
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j7 issue

Address:Ludhiana, Punjab, 141003
Website:www.samsung.in

I bought a samsung j7 IN 2nd january 2017 and the mobile's display is broken my phone is under full warrenty of 1 year and i gave it to service centre in model town ext, LUDHIANA (PUNJAB) . Submit date is 2nd feb 2017 . When i submite my phone they said your phone will repaired in between 10 or 12 days but i can't receive they said they had given within 10-20 days..but now they again says to wait.. parts not available and he said call the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
faizbls
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung earphone MODEL- EHS64

Address:Indore, Madhya Pradesh, 452010
Website:www.samsung.com/in

I buy samsung earphone ehs64 from nutan enterprise balasore, orissa on dt-23/11/2016.After 3 months o[censored]ses one day one side earphone is not giving output and the switch(volume &call) is not working.I go to samsung service center in indore for warranty claim, my earphone is physically ok just one ring is cut.They told its not in warranty cover.So i want to change it beacause its not my fault ok ring cut may be in pocket it done without knowing...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganeshan Venkatesan
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge

Address:Gurgaon, Haryana, 400080
Website:www.samsung.com/in

The thermostat of my fridge located in Mumbai was bad and service technician came to check around 24th Feb 2017 . The replacement part was shipped from Bangalore and took 10 days to arrive on 6th March 2017. After that I found that the technician had ordered the wrong part . Can somebody look into this this has become a joke .

The service request number is [protected].

In the meantime all my foodstuff gets damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sunit Kumar Agarwal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Handset

Address:600017

Sunit Kumar Agarwal
Ex. OSD-Law, MoF, GoI.
Present address for Communication:
H.No.1, Bagvantham Street
Tanikachalam Road, Pondy Bazar
T. Nagar, CHENNAI 600 017

Mob. [protected] / [protected] /
[protected]

E-Mail: [protected]@yahoo.co.in
[protected]@gmail.com

Date: The 05th March 2017.

For Kind Attention to
The...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Darling Khaja
from Tanuku, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy j2 back cover mirror metallic back case cover gold

Address:Krishna, Andhra Pradesh, 521001
Website:Latestone.com

Dear sir...

I was booked a Samsung j2 back cover mirror aluminium Acrylic Back case gold i received it but it is not fitting to my phone as i thought it j2 2016 modle.so please refund my money rs 173/-

Order id : LO4326263
Companys var tin : [protected]

With regards
Khaja
Tel:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit r k
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of fridge-reg.

Address:Mumbai City, Maharashtra
Website:www.consumercomplaints.in

I had registerd complaint for fridge repair on 22.2.17 In samsung service centre. One person name Imtiaze from Reliable services came on 23.2.15 And after checki g freeze change the dumper after taking carge of Rs.2650+350(visiting chArges). Since fridge is not giving cooling proper I again complaint samsung service centre on 25.2. but nobady came. I again complaint on 26.2 Imtiaze again came i asked to change damper . He came on 4.3 with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjuknl09
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j7 2016 new

Address:Karnal, Haryana, 132001

Dear sir..
can i request tooo you am not be satiesfied in samsung j7 phone . Its createad very deficult problem. but am going in 2 time on care center then some time is problem is solved some time new problem is created. my work is on wheatsup . so am not be sespends the time . this time my samsung j7 phone is problems on wifi and hotspote is not be open . my all work is wifi conected the phone so plz. ... can i request to you rechange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surcha
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO response against Complaint number 4231630705

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Support team,
Subjected complaint was logged on 28th Feb, but till date no one has contacted for resolution, I have called 6 time at sumsang call center and every time I have been told that service engineer will call at registered mobile number. This is prthatic services from your Noida Service partner.
Kindly intervene and get it attend the complaint on priority...Thanks Surender Chauhan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhai monu
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung J7 parts available

Address:Mahoba, Uttar Pradesh, 210427

I bought a samsung j7 last year(2016)...and now...the mobile's switch off Cant work ...my phone is under full warrenty of 1 year ..and i gave it to service centre in Mahoba ( U.P.) on 31 Janauary but i can't receive..they said they had given within 10-20 days..but now they again says to wait.. parts not available and he said call the customer care so i m call atleast 8 times customer my complain no. [protected] but customer care no. Person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alankar Kamble
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset repairing

Address:Nagpur, Maharashtra, 440027

Dear Mr. Tarun,
With reference to our telephonic talk I hereby wish to convey you that the handset was shown to my tecnical fried who is associate with the same field and his views/observation are the said hand set can't be confirmed to be defective at my end. It is surprise to here from you that this is not covered against warranty. Once again we require your kind & positive intervention so that my handset can be repaired under warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shifali Basandrai
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung J7

Address:Ludhiana, Punjab, LDH141001
Website:www.samsung/smartphones.com

I bought a samsung j7 last year(2016)...and now...the mobile's display. Cant work proper..it blinks when it is on low brightness ..my phone is under full warrenty of 1 year ..and i gave it to service centre in ludhiana ( fountain chownk) on 18 february but i can't receive..they said they had given within 10 days..but now they again says to wait..for 10 days more...i want my phone back within 2 days with good condition of display...if you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rz Gulyani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display faults

Address:Jhajjar, Haryana, 124507

DEAR SIR/MADAM,
I beg to say that i purchased your company phone in march, 2016.it's model name is SM-J700FZDDINS. After few months, in this cellphone display blinking fault. i submitted in your service center at 15/02/2017. They gave me receipt, receipt no is [protected]. but the main compliant is that i did not get my samsung mobile phone. kindly take a strong action earlier.my contact no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fasalulhaq
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer experience

Address:Malappuram, Kerala

My phone is galaxy note 4 smn910g.inoreder to have restarting isdue i went samsung service centre in manjeri .they said they will repair it and it took 2 MONTHS...at last he said he need to change the board that will cost me 6500.i refused and bring back my phone and putted a new battery .the phone works FINE...but the finger sensor was damaged .i went back to them and they behaved very badly.they said the will not be the one to blame...and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy