Samsung India Complaints & Reviews

Here after I never choose Samsung products as bitter experience about first service request even the product had purchased recently, the service person asked to produce original bill for the service but they have enough data about the details of ours and retail shop .
The person came and refused to do service for the said reason, I didn't know what purpose they maintain the customer details their end
If I am ready to pay they...

I have paid Rs. 2000/- note to Service engineer on 23.03.17 against a bill of Rs.919/- The engineer Bunty promised to return balance but he ran away with Rs. 2000/-. I complaint to customer care yesterday around 8.30 PM who promised an immediate action but more than 24-hours have gone past no action is taken. I have not got my balance money back. The guy is now misbehaving on phone and threatening to me and my family members.

Please...

Dear sir,
i have submitted A7 2016 to the service center as the nothing is coming on display .. the service center worker checked it and taken it in warranty now they are telling me that it is out of warranty and will charge accordingly to change the display.. as per service term and condition broken/damaged display is not covered under the warranty .. kindly do the needfull and revert back as soon ..i am attaching here with the receipt...

I have purchased a new refrigerator however there was cooling issue in just after 3 months. Many complaints raised, service request raised but everytime they provide temporary solution- gas refilling, and then again 4-5 months same issue. The issue that comes after using it for 8-10 years and i was facing it after 3 months. It is a reoccuring issue but i dont see any help.It It is on warranty period but still there is no one replacing. Customer...

Hi
My name is mr. Suresh kumar borana from panjim goa

I had bought a samsung gear model no sm-v7000zkainu serial no rf2da0ryg1m. Was purchased on 02/02/2017 and i got the problem within 4 days from the date of purchase.

The gear is submitted to the service center on 06/02/2017 having job card no /bill no of the service center is [protected], the service center asked me to submit the box charger and the...

I bought Samsung refrigerator model no. RT33JSRZESP/TL at Shree Electronics Bhilwara on 03/06/2016 . i have suffering big problem in refrigerator with internal body damaged & Out side main door colored fed up with dull ness.within 6 months of Purched. i had giving many compliant to samsung Customer care. But nothing to get any proper responses . i feel very bad & mentally torched with buy this company products. even i used many others products...

I, have received an answer to my complain from team escalation they cannot repair the tv since part required is not being manufactured by samsung, fail to understand how can a multi national company make such a statement.
service order no;[protected]
service engineer visited my home on 22nd march'17.tried to replace the part but the tv could not start and after removing the part, he said we do not manufacture this part.since the...

I recommend a strict against Samsung for providing sub standard services and failing to deliver the services. I had raised the service request [protected] two weeks ago, but nobody has called me till date. After following up for some many days, there has been no response. Such poor quality of services is not acceptable. Want strict action against Samsung India....

I read the above tag line of yours - "most trusted brand in india". Your are right, mostly all products at my home is of samsung. So this time i again went to buy a washing machine of rs. 23700 - wa65k4020hl/tl from razzle dazzle electronics, krishna nagar, new delhi on 21/03/2017. I paid the amount and was told that it will be delivered to my home. Around 09:00 pm i received the machine and unpacked it while creating video. As i checked...

One of the customer care personnel - rishabh promised assistance and also asked for details of my mobile after which he denied helping me.. He wasnt professional and acted like a robot repeating the same thing again and again though i asked him to be professional. Complaint wasn't taken but the tl provided me the reference number for the chat record... The number is [protected]... Pls ensure that people are also professional as equivalent...

Dear sir i can repair my mobile at ashoka engineers hisar the person name akash cant behave properly and he takes me extra charges for reparing.after alll i can want reciept for these repair basis he can say after 3.4 days i can give but he says lie to me nd cant behave properly.In past i want estimate for repair basis of my mobile for insurance purpose .he takes 250 rs for giving these and i can say for receipt these cash then he says no...

I bought C9 pro for my wife's birthday on 13th march 2017. Second day itself the Proximity sensor didnt work.
I called Samsung support and they gave the case number [protected] and told me to go to the showroom itself.
They did something and proximity sensor worked. Next day charger didnt work, Random reboots & intermittent touch issue again called up support.
They told me to visit service center in RT nagar. My house...

I purchased a samsung galaxy S5 in august 2016. it has not been working well. customer service has not been able to fix it. they offerred me a refund while I was requesting a replacement since i did not want to go through the hassle of finding another equipment. they say that they do not have the product anymore. if that is so, it would be appropriate to give me a phone with a similar configuration rather than say refund only. service staff...

Dear Sir,
This is to bring to your Kind notice that Myself Mr. Arjun Kudekar, presently living in Shirwal (Maharashtra) . My Samsung LED TV is not functioning properly since few days, which I had informed to the customer care .
TV is under warranty period, even after getting Technicians service, it did not repair. I also informed at the nearest Samsung service centre Satara . They refused to repair it on warranty and asked...

I have purchased the said model mobile from janak telecom, rampura phul-151103 (Bathinda) (Bill no. 207) on dt.[protected]. Since last four months i have noticed that slowly-slowly mobile battery is swollen. But now the size of battery is so enlarged that it pushes the back cover up and it seems that it can blow any time. I have gone to your service centre at bathinda but i have not got satisfactory answer there. I want to know that if it...

I Filed a complaint about water coming inside the room from my AC. Service order no - [protected] at the samsung toll free no[protected].

I got a call from a technician within 30 mins saying I will be charged 500/- rs and tax for him to come and check. I said okey come and he was there within 2hours.

He removed some dirt from the outgoing pipe and said all was good.
While at the ac he checked the...

I am going to samsung service center to exchange my earphone. it was not workin. and the service center man cant talk properly and talk like fight. and it gives very worst service in any other company. and service center man said that ear phone not exchange it was no warranty . and my samsung mobile name is samsung galaxy j7 prime. and i am said to write why not exchange headphone and that man says i am not write any i have no time. and the...

I am very disappointed with the companies service . My refrigerator got complaint before 1 month .we called the service centre and they told the board is complaint and they could replace the board within 3days and we also paid 1000 rupees as advance. Now its been 1 month, they returned the advance and said that the board is not available in the company. We need a quick solution for this problem, we have waited for a long time.
COMPLAINT...

Hi,

I have purchased a Samsung A7 (SM-A710F) handset in last year July 2016. Unfortunately the display of this device got damaged in last month and hence I have contact the nearest service center for help. The service representative suggested that the display need to be replaced and I will have handover the handset to the service center for the replacement which will take approx. 5-6 days. The date was 8th March 2017 and the...

My Samsung A5 2016
Purchase date 21april 2016 have complaint regarding battery because it is swollen and have less backup.As my phone is in warranty period kindly replace my battery as soon as possible. My phone is working properly but battery backup is very low.I am facing a lot of problems while using phone. I have to travel frequently in train as well as in bushes.so change my battery as soon as possible. Thanking you...