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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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G
GN SREEDHAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Repair of Mobile phone Model A7

Address:Thane, Maharashtra, 401504
Website:samsung mobile

Sir/Madam

I have given mobile phone for repair on 7/3/2017 at SMART MOBILE STORE BOISAR, No [protected] and the bill no: [protected].

The Mobile phone is under warranty period & expired on 07/04/2017. The mobile phone was having problem of display broken. Till date the mobile phone is not repaired and service center always telling that the part is not available and will be repaired within 3 days, these type of...
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Sujesh P K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy J7 Gold mobile not working in last 3 months

Address:Ernakulam, Kerala, 686669
Website:www.samsung.com/in

Dear Team,

This is to bring your immediate attention that my Samsung Galaxy J7 mobile has not been working for the last 3 months and it was given to your service center for repair. The same was not attended properly and the warranty period will be expiring next month. You are requested to guide me on this.

My handset details is as follows;

Model: Samsung Galaxy J7 Gold
S/N: [protected]br...
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Harsh ..
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illogical pricing and quotes and unrelated issue creations

Address:560076
Website:www.samsung.com

Hi Team,

Bil No.[protected]
Reference No.[protected]

This is with regards to the above Bill No.S7 Edge not getting charged issue
I have submitted the phone to the service centre in the BTM bangalore location
The phone has stopped charging suddenly from day before yesterday (18/03.207)morning so the Tech told that complete display need to be changed only for the purpose of charging not working.br...
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Achari Nagaraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung ac - defect piece, poor service and kissing warranty documents

Address:New Delhi, Delhi, 500050
Website:www.samsung.com/in/air-conditioners

Hello sir,
I have purchased samsung ac model: 18mv5 hets on 08-mar-2017 and received the product on 09-mar-2017.

I have received a sms on 09-mar-2017 from the samsung that ticket has been assigned to rajesh whose number is [protected]. I have taken off for my office on 10-mar-2017 for installation purpose. I have waited till 11.30 am, nobody was called for installation. Later on i have called to rajesh and enquired...
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skmdeepan
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine motherboard replacement

Address:637406

I have replaced the motherboard 2 years back for Rs. 3196. I had attached the receipt.

Now i have the same motherboard issue and now service center people is asking Rs.7500 for replacement. How the will price get twice the price?

Washing machine model: WF0550WJW
My Contact no: [protected]

Let me know is there is any details required to fix this issue.

Regards,
Deepan...
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Ramala Vijay Raj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy j7 prime/ mobile switched off

Address:Karimnagar, Andhra Pradesh, 505211

My samsung j7 prime mobile switched off and am not able to swich on it so i handed it over to authorised samsung service center in Godhavarikhani, Telangana on 18/3/17, please let me know what is the defect and how many day it will took to solve the problem, am feeling very uncomfortable to have such problem with my handset
my mobile no : [protected]...
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pisibuli
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

32 inch led tv became dead

Address:Bankura, West Bengal, 91
Website:[email protected]

I have purchaged samsung led tv 32 inch on 13.07.2016. But unfortunately on running condition tv became dead with mild sound from monitor.
I have already informed the dealer where the tv had been purchaged.

Moreover i am requesting you to send service engineer at the earliest.

With warm regards. Yours faithfully,
Jitendra nath hazra
Model - samsung 32" led ua 32fh 4003
Biax cilony,...
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Sadaqat Khan
from Budaun, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung s7 edge defective display and damaged back glass

Address:Moradabad, Uttar Pradesh, 244001
Website:www.samsung.com

Hello,
i have deposited my saumsung s7 edge to samsung service centre for repair
My phone display was broken, service center repaired my phone in more than 1 month and charged almost Rs. 14000 but phone display is still defective and they have damaged my phones back glass also, now i want a fresh display replacement and also new back glass as i deposited my phone in good condition to Samsung service center.
Samsung service...
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arundevsharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my new handset samsung s7 edge (pearl black 128gb)

Address:122002
Website:www.samsung.com/in

Hello Guys

My Experience is too bad about Samsung this time.Samsung guys realise me that they are making fool all o[censored]s.Also there seniors also nonsense.They are not ready to listen any thing.
Guys i am warning you please don't buy any handset from Samsung because service center services is too bad.if you go there and see how are working and also customer exectuve.They don't have any idea about customers trouble and...
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Paul Mukherjee
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung oculus vr 2016

Address:New Delhi, Delhi, 110019
Website:www.samsungulev

This is to inform all that Samsung is indulging in what seems to be a clear case of cheating by non disclosure of vital information regarding the product Samsung vr headset. Samsung has not informed anywhere that the Oculus software and apps available on Samsung Oculus store are non transferable to external sd card. Hence customers who have purchased the Samsung vr run the risk of getting the internal memory of your Samsung phone getting...
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sunilsoni.techie
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j5 phone blasted while on call - and it was not on charging

Address:Gurgaon, Haryana, 122202
Website:www.samsung.com/in

I bought a Samsung galaxy J5-2016 editiion on 10-May-2016. One fine day on 27-Dec-2016, while i was on call, the phone got blasted. And to make a note - phone was NOT on charging. We have heard numerous cases regarding Samsung's flagship Note burst, now it is J5 phone. I request to take a strong action against a company of such high reputation. It needs to be taught a lesson and realize that consumers life is not a joke. I raised a complaint...
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Governor Irulappan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product (a5 display not properly fitted)

Address:625018

I purchased Samsung mobile a5 last Nov 2016, display not seating in mobile so l submit in service center in madurai Jan 17. He worked in my mobile and retuning. The same complain in 2 days ago.. I say the same complaint against so please warranty claim and new mobile phone.. but say ur service boy no way sir.. only I service ur mobile no way to exchange.. but Samsung a5 mobile again same problem in today.. I fell very sad in this mobile phone...
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Stashi Bhushan
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Grand prime 4G (handset)

I have bought a 'samsung grand prime 4g' hand set on 14/05/2016 from "bhaiyaji network"tundla (Firozabad).in the month of november-2016 it stoped the working of jio 4g sim card. I immediately contact 'bardhaman samsung service centre' at suhag nagar firozabad where mr. Pratap (Manager) replaced it's pba in january -2017 and phone started jio4g services. Once again it stop jio4g services from 02/03/17. I again contect the service centre but...
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deepthakur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding lcd repair

Address:Shimla, Himachal Pradesh, 171005
Website:www.samsung.com/in

Sir i purchased samsung lcd tv 22 inch model LA22A450C1MX. mnw its screen shows only green colour.I got it checked at samsung service center.They told me that motherboard is not working and i also talked samsung customer suppport but reply i got that company is nomore making motherboard for lcd tv.
Why ? after some time company will say that company is not making parts for LEDs.
So costly samsung products are nw should i throw...
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Shibori Designer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator rs554nrua1j/tl, bearing serial y7gd4abhb00063r.

Address:Ahmedabad, Gujarat, 380015

Dear samsung team,
Your customer care executive mr. Pramod singh had called me, informing me that the fridge i had purchased could only be repaired and not replaced.

As the purchase of the fridge has been in the month of january, i believe there to be no reason for a appliance to wear out and cause problems this early. Therefore, i sincerely request you to consider my plea and replace the appliance.

I...
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Hemanth Nani
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led television display problem

Address:Chittoor, Andhra Pradesh, 517002

Sir,
I bought Samsung LED 32 inch HD tv model no. UA32K4000AR in the month of November 2016.

From the past one month display is getting off automatically to some period of time I.e from 2minutes to 1hour. We had informed the complaint to Samsung service center & Samsung show room located in our town. None of them is responding to our complaints and there receiving to customer call is too worst.

The...
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Radhakrishna Mohanty
from Sambalpur, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor performance in attending to repair my home appliances

Address:Jharsuguda, Odisha, 768211

Sir, it is to be intimated to you that i am regular customer of your home appliance product but it is very sorry to say you that i am not getting service of my product washing machine.micro oven, though several complain has been delivered to near by service station. In reply your service engineer people are giving more emphasis on exchange rather to repair my p-10 washing machine, micro oven, AC, hence your interference is required to look...
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subodhkapoor
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung 64gb memory card and 25000mah power bank

Address:Surat, Gujarat, 394518
Website:www.zoniic.com

I have purchased samsung 64 g. B memory card and 25000mah power bank from zoniic website those two are duplicate and not working bad bad samsung company brand insulting this is shame to samsung company it's repeated no one can't truely believes on this company so please take action against zonic company this is big online grad pl give me new and branded so kindly close that company and give me good judgement for me otherwise i will judge...
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Prakash Maruti Kadam
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine

Address:400072

My complaint number [protected] complaint register Prajakta Prakash Kadam 5/03/17 and mobile number register [protected] your technician visit for next day 6/03/2017 she told me motor belt damage and go and your technician visit 16/03/2017 check and his belt small so why doesn't small Balet you checked it technician and your belt is small so why your team is not good response so very bad for your service my problem is 12 days for today and...
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amit959559
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung cheated me not receive mobile phone

Address:411033

Lave received call from Samsung India as i have won offer of Samsung galaxy J7 Prime Mobile for my Jio Number 4000/- .

I accepted the offer & informed them to please me the mobile, i have paid 4000/- for the mobile, i received parcel from Samsung & opened it & i was shocked as no mobile into the box, found laxmi yantra.

I am attached the images of received parcel, i call samsung team now thwy are taking very...
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