Samsung India Complaints & Reviews

This message is to let you know about my dissapoint of your after sales service. You made an unfair judgement and not even made an effort to investigate further. It's a biased judgement that broke my heart and i am willing to take this further. If i need to go to dti, write blogs, share this truth to social media to share awareness to sa ngyari sa amin, ay gagawin ko po. Para wala na kayong mabiktima na gaya ko. Di po kami mayaman, pinag...

Dear sir,
My samsung customer number is [protected].

I brought my new samsung j7 (2016) mobile of August 2016.

On that day onwards am facing several problem on the mobile. Many time I complaint to the customer care executive.
They told to go to samsung service centre. Last before few days went to service centre. For the reason the reason of mobile is not charging and auto off and many problems..br...

Hello,

My samsung memord card 32 GB purchase through flipkart on january 8th 2017 was working fine till today...suddenly i cannot see it in my phone...i tried with diffrent mobiles and a pc too..still not detected...i have lot of files and pictures stored in it..i need all of my data back...so please do the needful as soon as possible.. i have invoice too...i had attached through this.....

@SamsungMobileIN i have been the user of samsung devices from the recent 4 years i just want to ask u something that why samsung launches a lot of phones frequently in different names but having almost same features with slight diierences in the mid range market till now samsung is my best smartphone brand i love samsung for its screen quality but i dont know why it is skipping all the required sensors which are even offered by the chinese...

I bought samsung galaxy s7 edge mobile on 4th july, 2016 at 56900 rupee.. at that time no offer for one time display replacement..

After 1st october 2016 to now a days.. im this period they give offer of one time display replacement.. even the price of mobile is fall down under 50000... still they give this offer...

And i give 56900 and still i can't get benefit of one time display replace..

For...

Dear Sir,

I have received a call from Samsung India by no. +91 [protected] by Ms. Anjali Sharma, she told me an offer that I have selected for winning a Samsung J7 Prime at Rs. 3, 000/- only.

Today I received the speed post No.YA[protected]IN from post office after received a call from Samsung Office. I have paid Rs. 3, 000/- and When I opened the packet there was some Hanuman Yantra instead of Samsung Mobile....

My mobile phone is in the warranty period but the service centre is not attaining the request and returned the set so please help to get my problem resolved . The set has been purchased from samsung distributor M/s Gupta distributor, Cuttack road, Bhubaneswar on dated 14.10.2016 but as the handset get suddenly closed and not respond so we show the same in the authorized service centre and return the same ....

I have visited Samsung care office, Ushamullapudi road, Kukatpally, to get my mobile phone repaired as I was facing problem of auto switch off even though the charging was good.. There was no other problem other than this in my mobile. On my first visit to Samsung mobile office Samsung officials told me that they will check and update.They have called me and said it would cost Rs 2300 to rectify the problem. I said to go ahead.Again i got...

Dear sir
I vikash kumar
Purchasea samsung mobile under one year waranty but my headphone not in proper working..And I submit to samsung service center day to day service center. I visited there 6 time but again and again he say to me that plz visit next time.I solve ur issue next time.and my fare is one time visitting 60 rupee such as i soend 360 rupee bt my problem not solve....

Sir
i have purchased new Samsung A5 (2016) model in july 2016.
IMEI NO 358005/07/181397/3 / 358006/07/181397/1

SR NO RZ8H70WGQ4H

The above mobile is not working properly since purchase of it in july 2016, as it gets heat up up to very big temprature and gives i can feel like a hot item kept in my pocket, some times suddenly gets switched off and then for getting it switched on i have to go to samsung...

I bought a new S7 edge in Jan 2017 and in less than a month the display was giving problems. Random green/pink lines on the screen and the screen was glowing in pink, purple green when the phone is locked. I called customer service and gave it for service center in LALBAGH BANGALORE to get the screen replaced. They took 5 days..2 days to fix the Display and 3 days to deliver the phone back. When I received the delivery today I checked it...

Dear Mr. Sandeep Singh,
Customer Service Experience,
Samsung.

I would like to thank for your early reply, gone through your mail but cannot justify that the said handset is tampered/damaged at my end. Wherein I am left only to believe to your mail and further as mentioned by you the cost for repair to be born by me which is very higher side.

I am left with no option rather than proceed further...

Dear team,

We have bought samsung spilit ac model number ar18kc3ud on 20.05.2016 from anand electricals & electronics, kota (Rajasthan). On 22nd feb 2017, we have logged a complaints with your toll free number regarding non working of the said air conditioner.
On 23rd feb, a technical person from global services (Authorized service centre at kota) visited to our place to check the ac, after checking he told us it can...

Dear Sir,
I have just purchased and received yesterday from you a, Sir It is Charging own in 18- to 20 minutes and discharging it in 12-14 minutes when I attach my any one mobiles by one at a time, So I Confirm that it is inferior quality or it is a duplicate device, and it is not useful to me, Therefore please call back the same device from my end and return my total amount immediately.

For your suggestion to grow-up...

I have an invertor based AC 1.5 ton, the AC cooling system is not working. I called upon Samsung on 22nd Feb, and since then I am not able to get my issue resolved. I call Samsung every day and everytime they say that person will call by eod today and no one turns up.

I have been calling them multiple times, they have a really bad response, no one knows what was the last status of complaint.

Two times engineer...

I ramdas anaji Karate claim No [protected]
I was uploaded drive licence i took at 30 october 2003 that time I was used without Gear vehicle same licence available for gear vehicles already uploaded licence .I continue used till date .so request uou to give uploaded licence has valid for the claim. so please once again i requested to my claim passed.
claim No [protected]...

I had bought samsung Refrigerator on 2nd May 2016 (side by side ) door refrigerator Model No. RS58K6417SL & SNo. 0FKZ4ABH300043N . Since The day i purchased it My ice maker is not functioning . I have Lodged the complaint every month and an engineer used to visit me but he could not resolve the problem and left it as it is. i want u to take strict action against the brand like Samsung for creating such huge mess....

Your service people came and advice to change the part and run freeze, It run for 2 ~3 days then stop working this has been repeated 3 time, we are fed up with your product quality and declaration of remedy recommended by your engineers, even your engineers say to put freeze in Sun light I dont understand what type of services ???

We are facing cooling issue in my freeze from last two month and not able to resolved your team...

I have purchased Samsung LED TV (Serial Number - 0A4B3PAH904336) on Flipkart on 21 Oct 2016. Within 2 months this LED tv got a dark spot on the screen. All most 5cm from top side. This TV neither damaged or dropped, there is no such sign on the TV also still Samsung person saying this is damaged and I have to pay Rs 15000. They are trying to loot me in the name of damage product. Where as they have shipped manufacturing defective product...

Hi,
I am writing this grievance against SAMSUNG service center, Laxmi Nagar Branch (Nr. Heera Sweet) and SUSMUNG Customer care support team.

Issue: I am using J5 Samsung device and got multiple issue in it, as it is under warranty period, I went to the service center but they do not fix the at once.
1) First screen damage was there, I paid 3700 rs for it.
2) Secondly it has got Network issue, they said...