SHOP CJ Network Complaints & Reviews

I didnt received the free item with my order number [protected].
i raised complaint to them on 22nd april and they promised to provide points equivalent to free item equal value as free item was unavailable.
i have called them many times and wrote many mails but problem is yet not resolved.one.
it is now over 1.5months and their executives keep making fake promises on ph
request you to please take up matter...

I purchased induction plate from your company. The day one I purchased the same it is not working and I am calling time and again to the toll free number and the brand customer care to resolve my problem but till date I have not received any call from your office. On 26th May I made the complaint then message was received by me that our executive will call you within two days and your request for return of the product already lodged. Till...

Dear star cj team,

I have purchased store smart vacuum bag order no[protected] 052945) on 27. 03. 2015. Which was found to be defective and hence informed this by phone immediately, but your customer care executive asked me that to solve my problem within a week, but till now the situation remain same meanwhile i have keep contacting you telephonically but no redressal done but today my phone no is blocked by...

I have purchased a smart ab wide order no. [protected] which was delivered to me on 18/05/2015 the tab was having one dot in the screen which later on spread all over the screen and screen clarified the broken condition of the same after revealing this fact I complained about the same telephonic but no action was taken against the seller though the item is having one year guaranty which is also shown in advertisement on TV I am a senior...

Hi - I am Hukam Chand.(Mob [protected]). I had put an order for "All in One Kitchen Set" on 25th May(Order No : [protected]).Docket No[protected]. But it is not recived yet(actual delivery date was 30 May 2015).I didn't got any call from "GATI" services and wrong status is updated on the website as : "Undelivered due to CUSTOMER REQUEST ANOTHER DATE DELIVERY" "Undelivered due to CONSIGNEE REFUSING TO ACCEPT DELIVERY" This is very...

phone is under warranty and needed to be repaired. but i lost the invoice so please kindly send me invoice... the phone is purchased 4 months ago under the name TAHA IMADUDDIN and mobile no. [protected]. i already complaint twice so please kindly send the invoice on my Email Id : ali.[protected]@gmail.com...

Dear Sir/Mam, My email id is alicia.[protected]@gmail.com, I had ordered Pack of 7 sarees from Shop Cj on 30th April 2015. My user id is aliciaajish and Order no.[protected] I have paid 1529 rs for this product. I got very poor quality product as well as damaged product. and one of saree in this pack was stinking as if someone had used them. I called many time at their customer care and wasted my time and money for calling them, still...

Dear Sir/Mam, My name is Alicia Ajish, I had ordered Pack of 7 sarees from Star Cj now Shop CJ on 30th April 2015. My user id is alicia ajish and Order no.[protected]. I got very poor quality product as well as damaged product. and one of saree in this pack was stinking as if someone had used them. I called many time at their customer care and wasted my time and money for calling them, still my problem was not resolved . Executives...

i ordered a combo of tyche bed sheets Rs-999, i book the order 15 days back and i got the order within 2-3 days but the order which i got was only single bed sheet, i place the complaint at the same time when i got the order but today(25 May2015) i got the order again but the order was same bed sheet which i have already with me at the time of first receiving. now i doing calls at shopCJ but nobody taking my call to replace my order. Shop...

I had order Magic MOP, qunatity (1) of Rs. 1799. But from my account twice the payment is made. Today I got the sms that your order has been cancelled. I did check with the bank and they too informed that amount has paid twice. Please do provide me with the necessary information.Urgently....

Hello sir i am Manpreet singh, i am customer of shop cj.. my order no. is [protected] and registered mobile no. is [protected] and i ordered a Symphony Ice Cube i Air Cooler -Mah from shop cj mobile app... the product which i had delivered is differ from size which u mentioned in the picture & no cooling, customer care executive told to log complaint with symphony, why we call them when we purchased product from u i was filed complaint...

Helloo sir i am rajesh tiwari, i am regular customer of shop cj.. my order no. is [protected] and registered mobile no. is [protected] and i ordered a dinner set from shop cj mobile app... the product which i had delivered is differ from u mentioned in the picture, there is no HANDLE in all three dongas which i had delivered .. i was filed complaint about returning my product next day of delivery date... your customer care staff are not...

This is regarding order no [protected]. I had received defective product so I register many complaints for refund but they denied for replacement/refund. Shopcj's website clearly mentioned that if we received defective product on arrival they have to refund / exchange the product. kindly have the courtesy to solve over problem and stop troubling us again and again....

Please refer invoice no[protected] dated 14.05.2015. Where as you are advertising 3 Pcs Casserole set as a free gift what you have dispatched along with the Olive oil 5 Lts can is a set of an ordinary plastic container. Casserole is being misquoted in your Ad. What is generally available in the market as a CASSEROLE is insulated container with a stainless steel bowl with a lid. This amounts to wrong and unethical business practice. We are...

i ordered 2 qty of marvel with manikya imitation jewellery on 4 april, order no.[protected], on 11th april i received the package and found only one set. i have made payment for both. continuously i am complaining to customer care about it, every-time they assured me they will contact me within 2 days but I never got a call or e-mail from them. Every time I call them, I get to hear the same thing. [protected]@gmail.com...

My order number is [protected]. Had been given commitment for delivery on 10th sunday, then next date given was 11th and again date given is 12th. We called at number [protected] which was provided to us for logistics. The lady who answered the phone today spoke very rudely without caring for the sentiments. When we called customer care and told we will like to cancel the order and will like to some senior without any hesitation person...

Brand new Water Cooler worked for 8 hours and stopped for water leakage from air delivery fins. Complaint no. MUM15D28024 on on 28-April-2015 no response. Please give urgent service as Coller is stopped which is purchased for summer season. Below are the Air cooler details :- Item code - [protected]/Sku- 001, ITem name - Vego item + Air Cooler ATK06....

Dear Sir, I placed an order to purchased a jewellery set of Sterling which is shown on 21st April 2015 In between 11.00am to 12.00am. There is ear cuff, Bangle pair, One Mangal sutra and a ruby necklace with ear rings shown on the T V. But I received Another order in which ear cuff not there and this is not the sterling product it is Utsokt. When I contact the customer executive for exchange then he said this product will not be change. There...

My order [protected] was placed on 28- Apr-2015 yet not delivered to me. Why its taking delay to reach as its 5days now also there is no update frm your end as of now. Yesterday i called executives wherein i was supposed to get my order today, but no update today as well. If i am not getting my product than plz cancel the product because this is taking to much of delay frm your end. I had purchased many products where my product used to...

I ordered a slicer for Rs1999 which had a crack in it, after being replaced the next product was faulty . Since then nobody is listening to our cI orderedomplaints of replacing it again . Instead they said that technician will visit to repair it. Not even used once, we have to repair the product . order no.-[protected]. item no.- 137397 . Phone no.- [protected]...