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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
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+91 12 4430 6000
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+91 22 4321 7000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 67

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L
Latha Mani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product with lesser cost delivered

Address:Mumbai City, Maharashtra

I had purchased an instant whitening cream of vlcc from shop cj for rs. 999 which was as per their show on television. I placed the order online and paid 999 including the star cj points that i had. But when i received the product it was slightly different and the bill amount was rs. 649. I immediately call up shop cj and they asked me to send a scanned copay of the invoice to their response team which i did on 11th july. Unfortunately there...
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R
raj singhr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tablet screen not working

Address:New Delhi, Delhi

I have bought a tablet from star cj alive. But it's touch screen is not working. I have lost it's bill. So i requested for the duplicate bill. Every time i call customer care they say your complaint has been registered we will send you the bill through 1 - 2 working days. What kind of thing is that. For sending a mail they need 1 - 2 working days. More ever i have called 3 - 4 times every time same thing they say your complaint...
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T
Todi ankot
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For incomplete product and not responding since long time

Address:Surat, Gujarat

I ordered a Vlcc product on 7 July which I received on 10 July with incomplete product then I registered a complaint in the company and they told to call in 5-7 working days but still not any call comes to me by them, and I daily call in the company but they are not taking any serious action and refuse my complaint daily, now it's 24th July and not any respond by them..so it's my request to take strict action as soon as possible or solve...
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D
Deepa P.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor customer service of ShopCJ and Electrolux service centre

Address:Hyderabad, Andhra Pradesh

This is regarding ShopCJ Order No.[protected] and the purchased Item name: Electrolux 20L Grill M/OG20M. I've placed the order with ShopCJ on 30th June 2015 and it was not delivered in first go rather the message on delivery is specified as 'CONCERNED CUSTOMER/PERSON NOT AVAILABLE' which is definitely not true. I had to chase a lot and then finally it got delivered only on 11th Jul 2015. After delivery within 2days I've noticed...
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S
sejalsingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not redunded after product Picked up

Address:Pune, Maharashtra

HI, I have shoped from STAR CJ, where i made online paymnet using my ICICI bank Credit Card, Homemate laundary hanger and when i opened the product it was damange. I rasied complained on 23rd June 2015. since then kept calling them hell lot of time and they did not responded in proper maner. As per rules and policies product should be picked up wiht in 5 to 7 days but i was picked up after my lots of call, it got picked up on 14th July...
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Address:Ahmedabad, Gujarat

I ordered a product on 15th June 2015 & got its delivery on 28th June 2015; but it was not the product I had ordered for. I contacted Shop CJ (Star CJ) and asked them to take the product back and refund my money; but till today (23rd July 2015) there has been no response from their side. They do not reply to the emails and every time on the phone they have only 1 answer that we will call you back within 2 days and resolve your problem. But...
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S
SU3627
from Pune, Maharashtra
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DOA certificate for order number -20150711054306

Address:Pune, Maharashtra

Hello, DOA certificate already issued…Please provide replacement on top priority. Too much delay why need to give reminder ?????? Not good system …I don’t want go next step Deatails - Ordered -[protected] ( Iball slide Q45 ( 1+8Gb) tablet from Star Cj. I have received you order as per schedule, but during operation it is noticed that USB OTG function not working /supporting . I have shown same tablet in Iball service...
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K
Kaustubh dubey
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Not win led tv

Address:Allahabad, Uttar Pradesh

Mii tablet ka order cancel kr dunga aur cash bhi kr dunga mene 8 logo ka buk karay aager mera beni fit nii hua to mai sbka cancel kara dunga..reply 1 ghnte me kriye nii to dubaara kabhi buk nii karuga aur apne jankari me kisi ko karne bhi nii dunga...17/07/2015 ko raat ke 8:30 baje buk kiya tha warning.. mob...[protected]...
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B
balaka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery swipe mtv slash tab

Address:Bharuch, Gujarat

14th of july i book 1 swipe 3g callling tab and they assured that my order has been reach today mean 17 th july gujarat bharuch but now i am heared that my order not deliver today so i am very disturbed and anggried of your delivery service, so i need my tab today at any cost . my email address- balaka.[protected]@gmail.com...
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M
manju12manju
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not providing lucky winner led

Dear sir/mam this is to inform that mrs manju pandey mobile number [protected] purchased maharaja mixer juicer on 24/06/2015 order number-[protected] from shopcj tv at the same time i was winner of led tv inform by shocj tv and live telecast shown by chanel sharp cj at same date 24/06/15 but maharaja mixer jucise is delivered at 26/06/15 and no information about lucky winner of led. They are alway saying that it will be delivered...
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S
seraphim
from New Delhi, Delhi
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transaction failed, but amount not refunded

Address:Gurgaon, Haryana

On 23rd May2015, i had done a transaction which failed at my end but the amount got debited. so i raised a complaint with my bank. They have replied that the transaction got successful after two days and the money is with merchant.
Kindly look into this and refund the amount....
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A
alokk35
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shop cj fake offer

Address:New Delhi, Delhi

Shopcj xolo one 16 GB sale kar RHA hai jiska price 5999 par dusri website pe same mobile 5126 me available hai Jo ki shopcj se kam hai shopcj offer kar RHA hai ki is se sasta mila to hum ye handset apko free denge par call karne par shopcj customer care executive ne MNA kar diya ki ye offer nhi hai but shopcj ke channel pe ye offer bar bar flash ho RHA hai on live show that I tell u don't purchase this mobile ye fake offer kar rahe hai...
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Y
Yeshwanth Kalappa Appanderanda
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount or replace Product

Address:Bangalore, Karnataka

I had Placed three orders on the 13th of may 2015I have received order number[protected] . Whereas I have not received the other two orders bearing order number[protected] and[protected]. First time i had called, i was told that you do not have stock of the bedsheets and as a reason i will receive a refund, after that I have been calling your customer support for almost two months now only to get a answer that i will...
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J
joshipinku65
from Jodhpur, Rajasthan
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company not return my mobile given for repairing

Address:Jodhpur, Rajasthan

Sir my problem is yet not solved.Please help me...
My order no. Of mobile- [protected].

I bought a phone on 25/6/2014 and after using one month it got damaged and i have sent it to company's(Star cj) service centre by courier and it is yet not delivered. I tried to contact company from last 8 months but not any responce given from company.If i call in customer care of company then says we not give you your mobile...
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P
pnand
from Rajkot, Gujarat
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Damaged microwave oven not replaced yet

I had booked Electrolux G20 microwave oven at Shop cj on 12th June 2015. Product received on 21st June through Tanvi express courier. While I opened the container box I found the product was damaged. It's right side was converted to curved shape. It's door was locked, not opening. At first I contacted the manufacturer Electrolux. They promised me to send their technician within 24 hrs. After that I phoned to Shop cj same day the product received....
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Address:Nagpur, Maharashtra

I inform u that, i m priya ransore .. i m not satisfied with your product.my product no.is [protected].when I ordered it..I take feed back from your service center.I bought set of 7 saree from STAR CJ . I called back the customer care and they told to send the mail to [protected]@shopcj.com but till now i didnt get any response from them. all customers of star CJ i would like to inform you all that the products shown on tv and the products...
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Y
yogeshnawar
from Pune, Maharashtra
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Complent Agenst order no 20150619053289

Address:Mumbai City, Maharashtra

Dear Team Shop CJ I order Lotto Combo footwear (Size 10)in that you provide 3no of shoes 1no of slipper and 1 no of floater (Kitos). Expecting all 10 no size footwear are in same size (and it is different in size that you should be mention in advertisement or while order). But only brown color shoe (Kindly see in attachment ) and slipper is perfect 10 no size rest all footwear are smaller (Though it is a 10 no ). very next morning I...
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Address:Gurgaon, Haryana

I got the salona bichona set of 5 bedsheets which I had ordered(Order Number [protected]). I got surprised to see the product which I ordered is different from the received product and the bedsheets were of very cheap quality. I had sent an email regarding the same of 12th June 2015(Date of received). On 13th June 2015 my order was marked for returned and refund. Till date( 4th July 2015), Product is not picked up and as per custom care...
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G
gajendrabist7
from Pune, Maharashtra
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Non refund for faulty product

Address:Thane, Maharashtra

I had purchased hot plate from shop cj brand Sheffield and now it is not working Sheffield technical person also visited but still is not working. Now I wish to return the product but neither Sheffield nor shop cj are responding positively to my issue shopcj is very rude and flatly refusing to refund our product saying that they had 2 days return policy but since 2 day itself we were following for faulty product and nobody responded positivity...
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U
USHA MANDLIK
from Mumbai, Maharashtra
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Docket no. 387422600024

Address:Ahmedabad, Gujarat

By yr inv. No.[protected] we have recd. Material worth rs. 2999. 00 men 3 nos. Of shoes+sandle+chappal+tshirt&sunglass. Kindly i have placed online from tv screen. U have onscreen showed 1 blue shoe (Lotto) 2nd green colour (Sports shoe) 3rd track shoe. When i recd. Material i surprised to note that the shoes are same colour than i contacted ur representative on phone & checked the same & informed to change the colour &...
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