ShopClues.com Complaints & Reviews

Dear Team,

I have purchased a product from shop clues which came with the defect and i given the complaint related to the same and from past 20 days i am chasing shope clues to do return pick up of the product but still it has not been done and my money has beem stuck for the same.

My order details has been mentioned below and i want my money to be refunded with the compensation as i have to do the follow up...

Order Number:[protected]
Return Number: 3353729
Product: GRAND MATE BLACKWHITE-207 CASUAL SHOE FOR MEN
price: 350rs

when ever i see refund status it is showing as processed but i did not got any refund from ShopClues . It is about one month but no refund into my account i have done my payment through debit card.

Order Number:[protected]
Return Number: 3353729
Product: GRAND MATE...

R/Sir/Madam,
My name is KARUNISH, I ordered a Product Online from ShopClues.com the discriptions are mention below, but when i received this Product it was not as per the expection and the discriptions as the on the website was mention that its a semi leather. so when i received this Produt delivery i did not find it as its Displayed on the website so as per the 10 day return Policy after delivery i called ShopClues Customer help...

I placed an order on 13 November and it said easy returns. Now they are not ready for the refund. The order number is[protected]. Everytime i raise a complaint they give me the same a reply. That it is not eligible for return. But i have a screenshot that says it was eligible for easy return and and the bill says the same that it can be returned. The phone works slowly. Each and every company has a timeline to return the phone. They just won't...

Recently on i purchased a three seater sofa in shopclues.com.
Order No.:[protected]
Order Date : 13 Nov 2016, 08:50 PM
Fabhomedecor - Edo Leatherette Three Seater Sofa (QTY:1)

After reaching the product we are not satisfied with the quality of the product and not as described in the website that it needed assembly, it came fully assembled, and the main problem is we are residing on first floor where the...

They are not refunding my money for 4 damaged product.They are not properly responding to my emails.
The order nos. are
1.[protected]pen drive)
2.[protected]wrist watch)
3.[protected]hair wax)
4.[protected]beard oil)
This is a fake site.Most of their products are defective or replica of the original branded products.i am afraid that they will never refund my money.Please help me .This guys dont...

My name is rishabh bajpai was order luxury four seater sofa 2-1-1 (Brown)
Code: 85506795 with order id[protected] dated 10 nov 2016, 02:38 pm then dated 17 nov 2016 i was receive a sms from your side your item was canceled - delay in processing and stock out and next day the item was with new and revised rate. According to sms the refund will be shown on 22 nov 2016 but till now i am not receive a money.

I am very much...

Bosch WAK24168IN 7 KG Front Load Fully Automatic Washing Machine damaged product is delivered inspite of multiple emails and follow up through customer care, am not getting proper response and resolution on the issue. Worst shopping experience with Shopclues. (Order :[protected] Bought on 7 Nov 2016).Table top is damaged screw set is damaged. No ETA available on the resolution from Shop clues team so far....

My oder no is #[protected]
I order for a winter ware 2 days back and I got the product and when I see the product what I ordered and what I received is totally different and I ordered for xl size but I received small and the product look very old and used. full of stain here and there. highly dissatisfied with shopclues. this not the 1st time i face these find of experience from shopclues....

Hi,
i bought a MoreGmax Cheapest 4G Tablet with Free 1 Year Internet Reliance GSM (7 Inch, 1GB/8GB, Wifi, Dual Sim, 4G LTE ) from shopclues.com by online payment. but when product was come then tablet have only 4GB Internal memory and 4G sim not working in this tablet. so
i written to many times to shopclues.com support. but support not replied me till time. i am very disappointed with support service. shopclues.com sent me...

Sir,
i rajasthan pure cotton double bed sheet purchase from shopclue..dated..24/9/2016 order no...99332441 rupees 353/- i paid rupees my debit card...but quality not good...i send return request to shopclue...
return bed sheet courier man pickup dated ...19.10.16 .
courier name...STREETWIES...kolkata...awb no--sl 1000969... i courier pickup challan scan copy sent to shopclue... i say if you want courier men mobile no...

I ordered one Item form the shopclues. they dictated money form my account but not delived the product. when I lodge an complain in the site they didnot response properly and when I contacted in bank also the money is not credited in my account also. I complained several times in their site but nothing happed and they are not returning the money. when we contact to their customer care nothing response we get....

You r doing cheating & fraud ...you are not taking product return ( mixer grinder ..i am not satisfied with quality ) ..u r writing abt hassle free return but in reality u r cheating yr customer . yr services are very poor, pathetic ..i will not suggest anyone to purchase yr product .
you show in your rules we can return even if ordered a wrong product .now yr person are saying its not company rules to return product . its totally...

Hello,

I’m very disappointment for this movement from Shop clues.

I have ordered for “Gurukripa Latest Checked Design cotton Double Bed sheet (Order ID[protected] & Walltola Pvc Pretty Blue Bird Wall Decal (Order ID[protected] on 11/5/16, paid through online from Standard Chartered Bank in the amount of Rs 472/- (358+114) in SINGLE shot payment. But, I got message from ShopClues as Payment was failed for...

I have paid through online banking to but a bag. I have paid for this product. But it was not delivered to my address. When i have gone to this ECART office before the date of delivery time. They informed they are not able to delivery it to me, for their technical issue.

they are showing they have paid it into my account. But no any claimed amount is settled. details are

Your order[protected] has been shipped.br...

I had brought one black berry mobile from shopclues.com. I am totally aggrieved about the returned policy of shopclues. In my case black berry mobile phone is duplicate. I am going service center as per disscussion with customer care of shopclues he said its duplicate and back side cover of mobile not lock properly.

Kindly take necessary action....

I ordered a product named Visko Z1J-13/350 Impact Drill with Tool Kit from shopclues, whose value was Rs 2010, But, I received Visko Z1 J-13/300 Impact Drill whose value is Rs 699 and i complained the company many times but they didnt take any action on respective issue so kindly help me and take some strict action against them regarding the same mentioned issue....

I have ordered relish analog round casual wear watches combo for mens relish-1054c on 18th november 2016.
I have done payment through sbi net banking worth rs.294.
But still when i am opening my shopclues account to view order details its showing tranaaction failed. My order id is[protected] and product code is 96627297.
Some more customers may have suffered from this. And if this is a trend from of shopclues then its...

I have ordered parchayee printed beige art silk saree 94037a (qty:1)
Parchayee printed beigemustard crepe saree 94888c (qty:1) order number[protected] and returned for which i paid rs.728
And janasya womens multicolor bhagalpuri silk printed saree (qty:1)
Janasya multicolor georgette embroidered semi stiched long gown for women (qty:1)
Janasya multicolour bhagalpuri silk printed wedding wear lehenga choli (qty:1)br...

Dear sir/mam,

I have place a order on shopclues.com my order no. Is[protected].

Shopclues.com sent the same through tci-xps with tracking number[protected]

This shipment arrived at tci-xps madivala office 1 week earlier. As per the tracking sheet same is in their office @0944 hrs on 14th nov'16. I follow up from them from 14th novbut no result from their side. I talk to mr mukundan many time. At...