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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 184

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E
edifybaguiati
from Kolkata, West Bengal
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Cheated by shopclues - maser 32"led tv at rs 9999

Address:Gurgaon, Haryana, 100001
Website:www.shopclues.com

ShopClues order 83356238. Experience - Are you kidding me?!!! The "brand" is a fraud. The seller is a cheat. ShopClues is peddling products from street vendors without taking any responsibility whatsoever. The experience goes like this - I see a Rs 10k 32 inch TV. Buy it. Reaches me on time. But wait. The TV does not turn on. A zillion phone calls to ShopClues gives me false reassurances. "Don't worry sir, it is covered by 10 day return policy"....
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L
Leena987
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered and no response

Website:Shopclues.com

They people are totally fraud i hv purchased a watch of rs. 1600 and they hv sent 50 rs. Watch . Now when i called they r saying we will check will refund or exchange after 4 days now 1 week already passed and no response from their side pls do the needful second time this thing happend to me....
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M
Manjunath Prabhu
from Puttur, Karnataka
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Order no: 82953006 for stylish leather analog watch

Address:Mysore, Karnataka, 571130

Dear Sir,

I have ordered the Stylish Leather Analog Watch of Rs.138 on 23.01.2016. As per timelines of the shopclues.com the final time for delivering the product was 05.02.2016. But the product was not delivered within the timelines. When I contacted the customer care they have registered a complaint no: 6161279 on 13.02.2016 for refund and asked for 48 hrs for resolution. But no response. Again when I contacted customer...
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K
kdboss25
from Mumbai, Maharashtra
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Refund not provided 5700 INR

Address:122001
Website:shopclues.com

I got a defective product, return was done and it has been 1 month since the refund has been initiated but not received till date...
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J
Jagrat Shah
from Bengaluru, Karnataka
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Courier charges not refunded...

Address:Bangalore, Karnataka, 560054
Website:Www.Shopclues.com

Repeatedly getting g worst product from this site ... So I prefer even not to open this site such a bull **** app.
They crossed their limit when I return the product by my own ways ...they told me that they will refund the courier charge to me even though I sent them the image of courier slip they didn't return me now it's already 2 mo tha over ....
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Address:110053

Rejected items received, by corrupt mobile no. [protected].
It is requested please return times and refund my amount Rs. 888
Otherwise I will go to consumer court

No action has been taken from your side,
it is once again requested please return your rejected items and refund my amount.

Thanks
Renu
[protected]...
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A
Anil Sardare
from Mumbai, Maharashtra
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Sending damage and wrong colour helmet order no. Is 85306548

Address:022
Website:shopclues.com

I order shopclues.com dt.11/02/2016 Desinger ISI Helmet price is Rs.538.i given the full price but sending me Dameg and rong colour Helmet...
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C
chohla
from Jalandhar, Punjab
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Refund of return item

Address:Ludhiana, Punjab
Website:SHOP CLUES

According Order No 85542925 I on line Ordered Salt casuals Shoes without lace but company sent me different shoes which is not according to my choice.I returned my shoes receipt no ISCR 51073963 but my refund of amount is not reach to me
RAMESH CHAND
[protected]...
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G
Gayathri_2025
from Gurgaon, Haryana
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Product delivery issue - not received

Address:621212
Website:WWW.ShopClues.Com

Order No: 84567205
I have placed on order for Samsung 40 inches TV on 2nd Feb 2016 and paid the cash through Online. The expected delivery date was 13th to 16th Feb 2016. Even after the TAT, I haven't received the product. I tried to track the Shipment number which they have provided in mail id (135719 for Beacon Surface and 7 horses) and its showing "No product available” and “Tracking ID is not correct”. I have raised the concern...
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N
Nara hari
from Guntur, Andhra Pradesh
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Samsung led 40 inches

Address:122001
Website:www.shopclues.com

My Name K.Nara hari I ordered Samsung LED in Shopclues ( Order No:[protected], Clues people sent me message about dispatch of my product through Beacon Surface courier service by Tracking no: 135122, but it is not traceable in web site of Beacon courier service web site (http://sevenhorses.in/api.html). upto this time i didn't my product, after so many calls suddenly they posted a status as Delivered though Beacon courier service.
...
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V
vamsi Edapa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent used and damaged product and not accepting the return

Address:560034

Hi,

I bought from your website and you have mentioned 10 days return policy if product is not satisfied or damaged why the heck the merchant(Mitashi) called me to send a repairing guy. If your sending damaged peace to customer and the next i was asked return the item according to the policy. Why are making things so hard to customer this worst website i have used.

Thanks
Vamsi


On...
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R
Rohit Bajaj
from Amritsar, Punjab
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Voltas ac

Address:Faridkot, Punjab, 151204
Website:www.shopcluès.com

Shopclues is very cheap website.
Cheated their custumers. They take orders and after sometimes cancel the orders and after that price increases of same pròduct....
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N
Nilesh7777
from Latur, Maharashtra
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Yu yureka plus mobile

Website:Shopclues.com

The above mentioned product I received is having multiple problems like hanging, over heating, etc. I complain them and asked for replacement but they refused to replace....
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Address:Ernakulam, Kerala, 682004
Website:sony headphones

It is first time I placed order from ur firm I.e.Sony MDR xb450 headphone vide my order no 85935285. And when I received that item I felt the product is very cheap poor quality and may be duplicate..even I paid 845 rs for the same but that product is not up to standard up to below this price...plse don't play with customers humanity value......
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Address:New Delhi, Delhi, 110053

Rejected items received, by corrupt mobile no. [protected].
It is requested please return times and refund my amount Rs. 888
I have raise complaint through logged with ticket number 6111541.
but no action has been taken from his side.
it is requested please take necessary action.

Otherwise I will go to consumer court
Thanks

Renu
[protected]...
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P
parveshk
from Delhi, Delhi
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I am complaint about P1000 kids education tablet.

Address:Palwal, Haryana, 91
Website:shopclues.com

Hello sir,

When i recived my P1000 kid tablet. Then i saw thai is not a tablet its only a toy. But in shopcluse.com show very differnt. I have not get the actually product

Name- Parvesh Kumar / Sh. Ved Ram Sharma
Village- Janouli
Tech.- Palwal
Pin No.- 121102
Disst.- Palwal
State- Haryana
Ph. No.- [protected], [protected]...
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D
Deepak Chauhan007
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Damaged product delivery

Address:Gurgaon, Haryana, 091
Website:ShopClues. com

I am facing the problem ShopClues cheap services. I am purchase a product but he provided damage. Last 7 day I call him care center but daily given excuse me .
I take action against this online services.
Thanks
Regards:- Deepak Chauhan...
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singh35
from Badaun, Uttar Pradesh
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My order is not refund

Address:Badaun, Uttar Pradesh, 243601
Website:www.shopclues.com

I am order a product in shopclues.Com
order date :-06 feb 2016, 07:16 pm
order no :[protected]
product name :- volitation 3.5 ch. Remote control helicopter
return id :- 2643939
my product is not return and refund
reason:- manufacturer defect
phone:no [protected]...
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S
Sandipmohanty
from Bengaluru, Karnataka
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Request for refund

Address:Bangalore, Karnataka, 560017
Website:www.shopclues.com

I have ordered a Samsung power-bank having order no[protected]. But shop clues delivered a completely damaged product & old one also. Next day only I refunded that power-bank but they are not refunding my money.Five days before I intimate with shop clues customer care with No-[protected], they sent me confirmation that within 23rd February your money will be refund to your bank account as screen shot attached below.
It is already 25...
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rajkumar9669
from Hyderabad, Telangana
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For product return, no reply

Address:Karimnagar, Andhra Pradesh, 505001

Ambrane head set having poor quality. order no 85471836

return id 2649266 but no any conformation from shop clues .Req/...
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