ShopClues.com Complaints & Reviews

I have done order Samsung Samsung 32” ( model no Samsung LED 32J4003/FH4003/JH4003 32 HD LED Television, Code: 5907078 ) vide order no : 81160444 from #Shopclues but I have not received it till now. called customer care several times just same reply I gets that is we will update in next 24 to 48 hour.

18th to 20th January, 2016 was the delivery date. When I call customer care executive they told we will update in next 48...

I had placed an order with shopclues for 2 mink blankets. according to the description it was a double mink blanket. but when i had received it it was not as given in the description or do they look like the products in the picture they had given and it was not double mink. i had placed a return request and refund request but they decline.Then i sent them a mail saying that i shall submit this matter to consumer code then they agreed to my...

I ordered sony powerbank 10000mah Code: 85240622, Qty.:2 No., Unit price Rs.799x2= 1598 +COD charges Rs.39=1637 vide my Order No.:[protected] dated:-23 Dec 2015, 12:24 PM.
On 28.12.2015 i got sms that my Order gets cancelled thru sms on my Mobile but to my surprise i received my order through courier on 31.12.2015. On 02.01.2016 i informed thru email and Landline No.[protected] of shopclues that the product i got are Dead on Arrival...

Sir, I have ordered for Cheapest Nokia mobile phone without camera as shown in the advt, But after opening the pack I got a mobile phone housing panel of Nokia phone. I have paid Rs.499/ by debit card. This is a cheating by the company. I want refund or a new mobile phone of the same cost. Kindly take necessary action. My mobile contact number is [protected]. Tks...

I have ordered a Crazy (ISI) helmet by order No.83666566 on 29.1.2016. by Cash on Delivery for Rs.419/- with a condition of no return. Whereas I have received a Vector (Non ISI) broken/damaged helmet by order No.84487231 with tracking number [protected] shipped by Aramex on 4.2.2016 by Cash on Delivery. When I sent a SMS for return to [protected] . A reply message has received by me as " Hi. We are sorry, Your Order 84487231 is no longer Eligible...

I have ordered few things which was in stock and in offer
They have cut the payment twice and processed twice,
I told to cancel 1 out of 2 order but they have processed to send

Secondly they have cancelled a order without asking me
Very bad site and very bad service and very very very bad customer care...

Shopclues u r a loser
Order no 84272946
Cancelled order 84262232...

I had purchased a nova folda ble hair dryer from shop clues .com & i received it on 9 january but after a day when i was setting up my hair it was quickly burn out flame and all the spring of hair dryer turn into red colour
And my hair dryer got burn from outside. The shopclues sent me a defected hair dryer and i hope that they will change it as quickly as possible....

Dear sir,
We had recieved the 360 Majic mop on New year 2016.We used on 17/01/2016 there is problem that there was mop had 4 clips to holds the rod but the one clip is broken when the time of cleaning. How can I claims the warranty, repair or replacement? Ur not resolve our complaint No 80326694
Product Name Magic Mop 360 degree with dustpan.
Sender: Fantasy decore, 540/3 Panipat HR 132103
Buyer: Basavaraju CMV...

I had ordered a product with order no.82810060 that consisted of 2 suborders, out of which i received only one.the official shopclues packaging was absent and only one of the suborders was there.after repeated complaints about it to the costumer care they failed to resolve the issue ....

I have ordered dell laptop on 26 January 2016 it was delievered to me on 30 january and it was defective i complaint about this and they said that they will see in this matter and no action had been taken yet....

I bought 5 products in the Shopclues.com with 1 rupee offer. They showing a product for selling and sending the fake products. For example I ordered Robotic Magnetic LED watch. But they sent a worst digital watch. So the peoples should aware such a fraud websites....

Dear sir/Madam
I would like to inform u that this company is cheaters. Before few months this compnay assured me that they will refund my money through clue box amount of Rs 303 but nothhing happened so as they recieved this mount two times through clue box and through cash payment.. which I complainted at least 15 times repeatedly but they did not take any action and recentlly cheared me again by not delivering my items and comlaint...

I had send many mails to Shop clues
Dear Team,
This is to refer my order -
No 1 Towel I had received small handkerchief which is lowest quality


21 Jan 2016, 10:18 PM 82763447

Hand towel (set of 2) 12X12 inch - 400 gsm (handloom) (QTY:1)

Rs.2 Delivered Reorder this order

No 2
I had received Cotton Ear Buds 100+100 Sticks ( Buy 1 Get 1 Free ) which...

Dosto maine 16 gb ka pen drive mangvaya tha.lekin jab maine order kiya tab vo scandisc compny ka nano pendrive tha.lekin 2/3 din ke bad mujhe company se phone aya ki vo nano pendrive upalapdh nahi hai to ham apako moserbare ka pen drive dete hai.to maine "yes" kiya.
ye order maine 20 jan ko kiya tha.lekin aaj ki date tak vo order mujh tak nahi pahucha.account se paise to cut bho ho gaye.kal unaka sms aya ki order return aa gaya.lekin...

I have ordered 2 mens jackets on 23rd of jan 2016. The order is delivered today.

When I have opened the shipment, it was helmet instead of jackets....

Hello,
I am Shahidhussain Shaikh from Nadiad, Dist.Kheda, Gujarat.
I had given order for “Zaveri peals Austrian Diamond Necklace” on 21/01/2016 from the web site “SHOPCLUES.COM” and my order number was 82685479.
At the time of given order the picture was seen on the website and how I submitted the order.
But when I opened my order, I socked that I got a totally different order, which I hadn’t seen at...

This site is one of the worst site. Don't buy anything from this site. First they never sell good quality product and second their courier service is worst. I am still waiting my order as they are saying that it has been received . These people are not showing any proof of delivery. One month has been crossed but still they are not giving me proper feedback and my money also. need to ban such site.
I have lost my money and time also....

(Order no.[protected]
Shop clues sells cheap /fake copies of original products .

It make fool out of customers! It lures customers saying it sells
Products at the lowest price.. But the fact is the products are replica of original
Products ... Not the actual brands

I ordered 2 cand of f1 aerosol spray paint 450ml (Order no.[protected]

When i recieved the product...
1...

I ordered a pair of deodorants of Ferrari from Shopclues on 23rd January, 2016, I received the product on 28/01/2016 but the product was not genuine.

The product I received was duplicate & it contain the logo & brand of Ferrari under the name Ferarri.

Now I want the original product as I expected within the same price which I already paid....

Not received prepaid order.

I ordered on Shopclue antivirus product Bitdefender on 12 Jan 2016 and paid through my debit card, got mail Estimated date of delivery 21 Jan 2016. Today is 30 Jan 2016, not received product. They gave me tracking number [protected] with courier name "Other." I started complaining after 21st Jan to their Customer Care plus on mail to their support website. They just gave assurance saying "AAPKI...