ShopClues.com Complaints & Reviews

I ordered a puma bag on 29.1.2020 and got delivered on 31.1.2020 but the case is i got a cheap quality faje puma bag and was a bit different than as shown so i placed a return request but mistakenly cancelled it. Then i tried a lot to contact the costumer service but my efforts were in vain. I tried a lot to place the return again but i am not able to. Please help me i can't keep that cheap quality bag and have wasted a lot of money on this....

Just now i got a letter from indian post in that there is a empty application and a scratch card. After scratched that card there is a message in it that i have won 15lakh cash prize and to claim that they send a empty application with bank account details so please is it fake or not. And one thing i want to tell you this was the second time i got this type of scratch cards so please try resolve my issue and tell me is it fake or not...

Please see the attached video and photo i think this was infinite complaint to shop clues team. Which shows their inability to resolve issues. As my brotherinlaw got 15 lakh coupon n letter about winning of that amount. N asking our personal bank details and saying to not call to shop clues toll free no, used to call to [protected], [protected], and in that letter authentication sign is like that rahul k murty.. I[censored] r really trying to help...

Hi,

I have continuously got fake certificates and vouchers from your side.

I have already raised a complaint about this but not get any response from your side from Shopcluse.

So please take action. All photos are attached to this mail.

I expecting a fast response from your side.

Thank you....

My order i'd[protected]
Amount 149rs
When i request to return within 10 minutes of product deliver. Shopclues reject my return request and not pickup. I not open the product. Customer care not give any explanation why my return request cancel. What we do shopclues 10 days return policy if they not accept return request unopened product after 10 minutes of deliver....

I ordered the product of l. A girl concealer but i got of insight company. As what its shown & told its totally different & it was in returnable policy at that time but now they are refusing as it can not be returned.
Order[protected]
Issue not resolved after 15 days continously writing email still not response & matter not resolved....

Hi team recently i have received one letter from shopclues. 10th birthday celebration lucky draw contest with one scratch card this is true or fake please clear to me.
And you asked my account details aadhar no. And pan no. Please clarify me about this letter what should i do next step.
I belive shopclues and buy three products but now iam scared about your company so please clarify me.
Thanking you....

I ordered nike shoes from shop clues and it is not genuine and shoes clues is not responding. Its been 6 days and shop clues is giving no response. Please find attachment for this product that i have raised tickets and trying to contact there customer care number is also not reachable. It is been harasment contacting shop clues cus from there side they are not even replying i dont need solution now i need them to face some consequeses for...

Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's...

I got a letter yesterday regarding shop clues prize 1 lakh + 10 lakh scratch coupon prize. I got today call in this number [protected] you need to pay rs 45, 000 tax then 11 lakh rs to your bank account and yesterday i sent the bank account to help line number [protected]. Kindly take action on these fraud and more information please find the below attachment....

I got a courier on my address about Lucky draw, scratch and win letter and cards.Is that real or fake?
It is also attached with a lucky draw helpline number as [protected].
It looks like fake thing.
I need a response.They are asking to give my adhar number, PAN number and account details.There are some terms and conditions on this letter.
Please resolve it and if it is fake, take some measures....

Hi, i am archana from madurai, tamilnadu. Yesterday i received a letter and two coupons from shop clues, stating that i won the prize of one lakh and in the scratch card, i win rs.10 lakh. But the helpline no given in the coupon is not working. Is this a genuine one? Is the letter sent directly for? Shopclues?
Kindly confirm is this genuine letter? And if so, what is the procedure to proceed further?...

I ordered 3 mobile phone 1 nokia e63 and 2 nokia e71 but i didn't like the products as expected so i returned them and company agreed to take return but from 15 dec till today i didn't get any response from company just emails with no value. I want my refund to be initiated as soon as possible.
The order id for both products is as mentioned
Nokia e63 :[protected]
Nokia e71 :[protected]...

Order id[protected]
Return id-7790615
I filed my return on 1st jan 2020... They didn't proceeded my return request yet besides my daily calls and email and also not replying me
They never attend the call the customer care number never get their call to there customer recruiter their product was also very different as showed in the picture..
Please help us soon...

Purchased item and due to quality issue and product (Saree) shirinked and due to other reason product returned on very next day. I paid total amount of rs.349 (Cash on delivery) for two sarees and i received refund amount only rs.200. My balance amount rs.149 not received. Whenever i raise a trouble ticket only automatic msg being received as refund processed for rs.200 but i paid rs. 349.

Shopclues cheating people. Customer...

I have purchased a phone on shopclues jivi energy e12 4g phone.in this phone some issue with display. And no service centre is available my area then i contact to the shopclues. Then shopclues tell me that i raised a requested for repair. After 4 day shopclues contact me no any courier service partner is available for pickup. Then shopclues send me on mail that please send your product given address in the mail then i send the product to...

Dear sir/madam,
I received a message "dear customer,"configuration" in shopclues online shopping company you are second lucky winner in tata nexon car call us administrator-[protected], sender bp-sopcls sent :06.01.2020 10:52:11am

Your are requested to confirm whether this is not send by you or not? If you didnot send this why don't you take up case with cyber crime it is creating not only creating problems to customers...

I ordered wella professionals elements renewing shampoo and conditioner (250ml) from shopclues with order id:[protected] and order placed on fri, 03 jan 2020. The item was sold by glance enterprises
Mumbai, maharashtra. The picture shown has sulphate/paraben free product. But when i received the item, it was some old bottle of some wella shampoo filled with some liquid and the seller packed it with some plastic cover. When i tried to...

I got a letter from ur company that i have got a winning cash amount of rs 100000 nd 10lakhs. Total 11lakh. Nd that person is called nd telling once u pay me 5600 i'll credit the amt. I had paid it.
After that he askd me to pay for 22000. Which i was not satisfied. I told that person to refund the amount back. He dined to refund that..
I want to knw whts this.. I literally having a bad experience in this. If it's a winning...

I ordered on 28 november after that one guy first they send me a message that is you won a swift dzire (7, 80000) then i am not responding him after that they are calling one day and saying that you won the prize on occasions of company event, what u want take case or vehicle. Then they are saying send me your details via whatsapp.

How shopclues is irresponsible for sharing my data to the other person???😠😠😠😠😠😠😠😠...