ShopClues.com Complaints & Reviews

Order[protected]

Made payment of 197 through my rupay debit card but just after inserting the otp for payment my prepaid order for a garden tool was converted into a cod order. Payment was deducted from my account and the statement clearly shows payment made to shopclues. I cancelled the order because for i didn't wanted to pay for the product twice. Order was placed on 26 and till date they haven't refunded the petty but...

Today i received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number i. E [protected] and not on the company's customer care number.

The sender's details are as...

The behaviour of the delivery boy is very ungainly and ungraceful, he is too rude i am not really satisfied with this purchase, i will also suggest my friend not to purchase even a single product from shopclues. Every delivery boy should be well behaved should treat with the customer gracefully in a decent manner, b it he is so discourteous, that is beyond my imagination and expectation, he should be thrown out of the company at this moment...

Thy sent me a letter saying you won the 1 lack price money. And even added one scratch card for additional coupon saying money will be credited to your bank account directly. But i know this is fake.
Even they have provided helpline number [protected]..
I just want to know how they got my number, yes i use shopclues to shop, did shopclues also involved in this scam?...

Sir medam
Today shopclues has send a scratch win certificate and asking for deposit for 0.5% tds rs 6900 /- as cash for claim the prize. The amount of prize is 1380000. As i know about this fraud i have not replied to the same. But action should be taken about this fraud as people who do not know about this type of fraud will transfer money....

I got a letter from shopclues subjected "lucky draw ". When i scratched the coupon It shows i was won 7 lacks rupees. And along with that there is a coupon with one lacks rupees price. So i just called in the helpline number given in the form which was along with the post. And the the person that taked my call asked 5% money of my winning money (800000). That is about 5000 in advance and as a documental fees. And he asked my bank account...

I have ordered 3 orders in shopclues on 18/11/2019 but they delivered only one product which is also a wrong product when i call them they advised to return the item but when i am returning they treat treated that product as the return for one item and they processed the refund for only one item but i have paid the amount for 3 products but they delivered only one
My query is that i want the refund for whole amount as i paid 359 but...

I got a letter from post regarding anniversary celebration of shopeclue i have made payment also kindly help with further details on same.

I m calling there helpline number they are again n again telling me to pay regeration charges for the same.

To get lucky draw prize contest.

Is this fraud or real kindly help me asap so that i can save do further steps....

Im orderd a ra8n coat on shopclous on 30th july. 2019.
But still the product is not deleverd but the shopclues showing tgat it is deleverd. Its a case of cheating.
They cheating me, im already payed the price of the rain coat through my debit card. My oreder tracking id is :[protected].
While i try to contact tge vender (Shopclues) they never taked any actions to solve my issue. Their coustomer support wing is clearly...

I got a letter.in that is was written like that i had won scratch card coupon and one lakh prize money on ocassion of celebrating shopclues anniversary in which they selceted me in random lucky draw contest.
They were knowing my phone number
But no messeges came to my phone number
I checked in my shopeclues app also i didnt get any notification regarding to this
So i want to confirm this and they are asking for...

As my order of earphones was delivered but the product is damaged i'm calling ur customer service from last three days but no respond i want to place my order back pls respond as soon as u can and take my order back my humble request because i'm fed up off calling ur customer care because of their unresponsive ness so please take it return and return my money...

Team shopclues, i have been sent a letter saying that i have won a 15, 00, 000 prize under the lucky draw contest of the 10th anniversary and requesting my bank account details. And there are also helpline numbers given seperately and it also says that donot call the customer care number. I just wanted to check whether it is real or a fraud activity. And also the letter was delivered...

Congratulation you are won of shopclues company online shopping you won 1st prize tata nexon car or amount rs 7, 50, 000/- plz you have pay government services tax rs 7500/-) in state bank of india date 21/11/2019 deposit details helpline number * so please give proper information.. If it's fake take necessary action.. Because he rapport with me hindi only. He struggle to speak in english...

I received an sms from qp-shopcl on 18nov19 that i had won a prize of tata nexon car with market value rs. 7, 50, 000.- and to pay only registration charge of rs. 7, 500.-
Surprisingly, this sms appears to come from the same id which shopclues uses to update customers about their shopping orders!
Moreover, i am unable to contact shopclues in any way!
This needs to be highlighted to top management of shopclues to take...

Hi team shopclues, i have been sent a letter saying that i have won a 15, 00, 000 prize under the lucky draw contest of the 10th anniversary and requesting my bank account details. And there are also helpline numbers given seperately and it also says that donot call the customer care number. I just wanted to check whether it is real or a fraud activity. And also the letter was delivered by indian post....

As i have ordered the product in which pack of 2 is clearly mentioned but i got only one. The photos & videos are attached all the details of the product is in the pic attached below. & there is a video o[censored]nboxing where i received only one bottle instead of two. Very disappointed with the service of the shopclues. Kindly refund the money or send one more bottle....

I have recieved a regd letter from shopclues, telling that you have won 15 lakh with a scratch card, scratch card was containing 15akhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need they cant transfer money to my account.
So please ssend me correct suggestion...

I purchased one product set of of 2 pcs 30 feet multi color rgb ladi from shopclues.com on 7-11-19 with order id[protected] after receiving the product we found that product is not working/ defective. I select for replacement but it's showing that time replacement is not available so i select for return but they rejected my return request unfaithful. Shopclues is big name in online marketplace so help me this matter to replacement/refund for...

From: jiger shah
Sent: tuesday, november 12, 2019 1:23 pm
To: shopclues helpdesk ; [protected]@shopclues.com; [protected]@shopclues.com; shah, jiger ; shah. M. [protected]@gmail.com
Subject: escalation - conumer forum complaint raised - return requested for shopclues order[protected] [#9291321] - [external email]

Ticket number : 9291319
Order id :[protected]
Reason for return : wrong color
Comments:...

Hi sir i am saravana from tamilnadu, i have receive one message like that i won first prize of rs.6, 99l or nexon car because of shopping in your website i am that lucky winner. For that i need to pay service tax of rupees rs. 6999 they send theirbank details of them.. It is fake i know.. I have gather their details and attached below. Futher make some action of that fraud people otherwise you brand name gets spolied.

Details...