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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 87

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K
Kiirthana Das
from Hosur, Tamil Nadu
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money debited

This is my order #[protected], amount was debited twice from my account and i recd one payment back and yet to rec another amt for rs.1890. I spoke to customer support and they suggested to send me the bank statement to address which they wll send to my verified email address. I didn't rec any mail as my shopclues account email id was wrong. I would like to inform u to send email address to forward my bank statement, my email id is [protected]@gmail.com....
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B
bhaveshpatel2007
from Tumkur, Karnataka
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amount not refund

Address:591311

Sir mera name bhavesh patel hai contact no [protected] maine 27/10/2017 ko "bay mini rugby style bluetooth speakers connect with fm / pen drive / sd card / etc." order kiya tha order id:[protected] aur product mujhe 1/11/2017 ko ecom courier se mila aur jab maine product ko check kiya to usme fm aur mic kam nahi kar rahe hai to usi samay maine product ko return karne ki request dali return id:5131970.
Aur mujhe 3/11/2017 ko ecom courier...
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R
Rips hav
from Sanvordem, Goa
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winning prize

Address:North Goa, Goa, 403401
Website:shopclues

Today on i got a sms from im-shpcjs saying you are winner of shopclues company online shopping you win -1st prize [tata safari] and amount rs.12, 80, 148/- registration service 6, 500/- on 07/11/2017 deposit for only datails contect me shopclues customer care no. [protected]. I want know whether u give such prizes or it is fraud??? I called on that number. One man was speaking. He asked me whether i want tata safari car or cash....
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D
deep Bharali
from Dibrugarh, Assam
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non credit of refund amount

Address:Jorhat, Assam, 785001

Order id[protected];[protected];[protected] and[protected] return due to poor and wrong quality of products. Payment has been made before delivery. I have been following with shopclues for refund of these four products but they are processing the request for the last 1 months. Their toll free customer care no is never reachable. Worst service. I am planning to approached consumer forum as balance yet not reflected in my account. Refund earliest...
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A
Ashvini.chipsoft
from Noida, Uttar Pradesh
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payment settlement

I had order a kurti and go topayment gatway of sbi online banking.
As i completed the payment process my session get expired & payment status is showing not successful in shopclues acccount.
But payment has been deducted from my account. My bank has been declared that payment has been settled with merchant.

Transaction reference id is :
[protected]igacehfgh1
Inb avenue india pvt. Ltd.
br...
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P
papineni
from Vijayawada, Andhra Pradesh
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wallet/order no. 130809605

Address:Guntur, Andhra Pradesh, 522007

I ordered for bi fold wallet but you sent tri fold of lower quality. Below are the order deatails. Please check and rectify.

Your mail is as follows:

Your order number is[protected]. We will send the tracking details when we ship your order, meanwhile you can manage your order at

My account


We will deliver your order by

Thu 9 nov


Your...
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J
jagvee
from Shimla, Himachal Pradesh
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pirated software sold by shopclues website

Address:122001
Website:www.shopclues.com

I had a pathetic experience buying a software on shopclues. Ms office 2016 professional plus was listed on the website as a genuine software and i made the payment post which an email from some sk retail fake email id came with the product key. As there was no license in my name nor there was any license terms etc that this software is licensed to me and will never be sold to anyone else, i talked to microsoft sales team to authenticate this...
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D
Divyr
from Amritsar, Punjab
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irresponsible response regarding return of shipment.

Address:Gaya, Bihar, 823003

Sir,
Greetings of the day!
On tuesday[protected] i received my order from shopclues having order number is[protected] from xpress bees. After receiving it didn't satisfied my expectations and i decided to return that order and i requested to return that one. It was approved and on wednesday[protected] it was scheduled to reverse pickup but at evening the pickup boy of ecom express told on phone call that he is getting late...
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Łüčky Mishra
from Shahganj, Uttar Pradesh
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they are demand more money for the order

Address:Varanasi, Uttar Pradesh

Hello sir i am from kachhawa my delivery is a selfie stick there price is 168 including delivery charge but they are demand for 230 rupees and they have no manner to talk anyone they are talk me to abusing and they are mostly talk with abuse and lastly i am not give them 230 rupee's then he will talk me i am going and canceled your delivery and they will go.

There is a mobile no of delivery man [protected]

Plz...
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L
licpaidcertificate
from Chandigarh, Chandigarh
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payment not refund in my account

Dear sir
Shopcluces se lotto men sports shoes purchase kiya tha (Order id:[protected], order placed on thu, 21 sep 2017) (Our transaction detail sbi net banking 21-sep-17 to transfer-inb avenues india pvt. Ltd
[protected]igacbdvhh6 transfer to 4)
Wrong color /size ki vajah se return kar diya tha, uska refund rs.833 hamare a/c me aana tha abhi tak nahi aaya, shopclues customer pe ham 16 oct. Se lagatar complaint...
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P
Phtintin
from Mumbai, Maharashtra
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refund & incorrect delivery

Address:560100
Website:shopclues.com

We ordered 3 saree in diwali, but received only 1 and the amount was collected for 3 saree. Now we are chasing shopclues for refund. Also they have send a mail saying amount is initiated. Also customer support people are not aware about case. There is only 1 answer from them `concert team will call u `.
Shopclues are willing to refund?...
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M
Magda06
from Neyyattinkara, Kerala
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wrong access of my mobile phone number

My mobile number has been used by an anonymous person for shopclues product booking. I am getting otp numbers and receiving calls from delivery persons. The person who given my number is mr. Muthukumar. A, mailid: [protected]@gmail.com. Address: no 06, kamarajar salai, gopal naicker nagar, padi, chennai, tiruvallur - 600050. The orders taken using my number are[protected],[protected] &...
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S
Sharad Rustagi
from Delhi, Delhi
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delivered with dead phone

Address:New Delhi, Delhi, 110006
Website:www.shopclues.in

Order ID:[protected]
Order Placed on Thu, 26 Oct 2017

I have been delivered with a dead phone which is not Switching On, Shopclues is not returning it. I don't wish to buy this phone. neither i want to go to service center, I don't wish to waste my time.
The phone was in proper packing and there was a seal also.

Kindly consider it as urgent, please reply...
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S
Seher Arab
from Mumbai, Maharashtra
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not received my refund

Address:Mumbai City, Maharashtra, 400003
Website:Shopclues.com

I had ordered deemark ultrasonic beauty power perfect pore around 10 days back when i orered first transaction was failed and the second one was successful but twice the amount was deducted from my account.
I called shopcules numerous time but they are not refunding my money. More than 5 times i had called them and also mailed them but they are not giving any response. My order id is[protected]. Pls help...
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9
92najmulhuda
from Delhi, Delhi
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product is not delivered till date

Address:Bareilly, Uttar Pradesh, 243001

I did order on 22 october 2017, order no[protected] for six pack nutrition-100 whey-1 kg
After placing order i have gotten 28 october 2017 delivery date.

From that date product is still not delivered yet, it seems i commit a mistake that i have been did shopping with shop clue,
I have received message from your side that product is deliver but actually it is not.
Is this your service although i have already...
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C
c mahadevan
from Bengaluru, Karnataka
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defective p1000 educational tablet gift

Address:Bangalore, Karnataka, 560076
Website:[email protected]

The above item (P1000 education tablet) delivered vide order number[protected] is defective. I had raised two complaints but till today no replacement received. Is this the way shopclues are dealing with customers?
Send me replacement immediately.
I tried many times with new batteries but it does give any sound or light.
I was supposed to give it as gift to my grand son but failed. The packet was
Ok when delivered...
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P
Prafulla sancheti
from Mundi, Madhya Pradesh
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promotion fraude

Address:491001

Hello
I complete all the forumalities instruction
Company s promotion scheme
But i cant received till now my order

Reference :
*shopclue maha sale offer*

*shopclues maha sale special loot offers*

*1. Lenovo z2 plus -* rs. 1079 only.

*2. Redmi note 4 mobile -* rs. 1059 only.

*3. Philips trimmer -* rs 199 only.
br...
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S
sunithadevi I S
from Kalavai, Tamil Nadu
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flip cover is not match with my mobile

Address:Thiruvananthapuram, Kerala

My order no is[protected]
Samsung galaxy j2 premium grade black leaher flip cover. This is not match with my mobile. I received this item on[protected]. You may pl returned this item and refund my cash to my account or sent match item. My phone is samsung galaxy j2. Can you take this item from my home through courier or what is the procedure. My phone is only samsung galaxy j2. His cover is larger than my phone. It is not useful. If...
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X
xykaa
from Bengaluru, Karnataka
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refund not given for a cancelled order

Address:Surat, Gujarat, 395001

Order id –[protected]. Ur reply to my quary.

Greetings from shopclues.com

We apologize for the inconvenience caused to you.

With reference to the refund request raised against order id[protected] wajbee mens blue color stretchable jeans-pack of 3, we would like to inform you that the refund has been processed in the same account through which you have made the payment.

Please find...
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P
Pallavi Barsagadey
from Pune, Maharashtra
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providing my personal information to fraud callers

Address:Pune, Maharashtra, 411041
Website:www.shopclues.com

I have purchase a product on shopclues web site on 27th Oct17. Day before yesterday at morning i have received a call for shopclues saying that they have deliver my product. when i say i didnt received it, the caller just change the subject and said shopclues has Diwali lucky draw, where i my number was taken participated and i have own a Tata Indicom worth Rs 6lac. I can either have my car at registrar address or i can have money in my account....
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