Symphony Limited Complaints & Reviews

I bought new symphony hicool 31L cooler but the swing is not moving properly or at all....

I bought sumo xl 75 cooler on 22/03/2022 it is not working in just bringing after 20 days I tried to contact customer care but they are not responding and the complaint won't lodge in site please solve the problem quickly please solve it faster asap...

It's not cooling..i am fed up ....

We bought an industrial cooler from symphony and after using 1 or 2 months the motor went off and stopped working we contacted customer service for new motor they claimed its reinstallation with new motor asap now its been 1 week and they aren't receiving calls...very bad service and too much delay...

I bought this cooler few days back and now feeling worst about it.. it's not at all cooling.. feeling like cheated...

I have purchased sumo 40xl air cooler online from symphony through their own website named, https://shop.Symphonylimited.Com/.

I got delivery of thie product through "delhivery" on 29th march 2022. I requested delivery person to open the box, but he refused and said that if there is any problem, company will give you replacement. I accepted the package and made cash payment to him.

After opening i...

I have online ordered 70L Desert Air Cooler For Home with Honeycomb Pads on 31-Mar-22 by online payment through Razorpay but not received any conformation of my order on mail 0r SMS & also I unable to track my consignment on Londonbritches portal....

I've registered the complaint against symphony air cooler before two weeks. They told service person will reach you. But no-one reached me still. So regularly am contacting the customer care again they saying service person will contact you. In between they cancelled my complaint and re-register the complaint. But whatever we doing no person contacted me. What's this customer service. It's really very worst customer service I faced first...

I bought a air cooler last year, from the first week itself giving lots of problems water leaking, spraying etc mode and design completely worst Design, i dont knw how they agreed with air cooler ninja such useless model and waste of money...

एक हफ्ते पहले ही मैं सिंफनी का टावर कूलर 55 आई खरीदा हूं इससे पहले भी मेरे पास सिंफनी का ही टावर कूलर 15 लीटर था। जो करीब 10 साल चला एवं उसका पुलिंग बेहतरीन था इसलिए मैंने इस बार...

We brought product just 1 month ago & air cooling issue observed. We raised the ticket/complaint but yet not resolved.

Very poor experience...

I bought a new cooler and the swing is not working, symphony company.

Its service is too bad unable to log complaint on its website...

Dear Team Symphony,

We have purchased Hi cool 31L last year on 13 may2021. I hav registered a compaline around last saturday 25 or 26th march. your technician insisted to share billing details on whtsapp and said until and unless you dont send me bill details on my personal whtsapp number I shall not come. now its been 2 days and today you technician is saying other person will come to visit I am giving his number. Is the...

I have got defective piece of cooler...

I have purchased Symphony Diet cooler in March 2021.
Since April 2021 it started giving problem. The cooler throws out water from fan outlet.

I have registered almost 4 complaints in last 1 year and none of the complaint was addressed properly.
Finally last complaint was closed stating spare part not available.
No one from Symphony customer care never ever visited to physically check the cooler at my place....

I received my air cooler with order reference 7944. The packaging was bad due to which when I received the product I found a dent on one side of the cooler. There was no product catalog or brochure with the product. Therefore, I do not know how to fill water, how to make it operational.
I wrote 3 emails to customer care with no response.
Very disappointing. Regret I bought directly from symphony. The same product is available...

Dear sir,
This is to inform you that i have thought a cooler 2 years back i am fully satisfied from cooler but last night my drain plugin is broken and in my area i have tried many shops to buy it but it is not available in market so kindly provide me this

Kindly do the needful...

Hi, I have purchased Wall-mounted air cooler from Symphony on 18/02/2022 and received the product within 10 days. Installation done on the next day of the arrival which was good. Now, the actual issues started one after one.
1. Water Leakage issue (Technician said the it happens when the water level is heavy and happens once in a blue moon. Actually, it is happening once in every 2 days)
2. Fan started running slow sometimes...

I have called service engineer as fan was not working, he did something and everything was working fine, so we told to replace honeycomb part and paid him 975 = 500 for part and 475 for service. After a day cooler started making noise, we called several time but some new guy came and without seeing anything he started telling need to replace motor worth 2.5 k. We tried calling service centre number and there was no option to reopen request...

Hi,

On 11th Feb 2022, senior technician visited home for complaint registered for the damages done by a junior technician who has visited before him to address issue in Symphony ice cube cooler.

Senior technician Mr Naidu who has visited after seeing the damaged panel told that this will be replaced at company cost you no need worry Mam. He also informed manager Mr Manjunath who was handling my complaint.br...