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Symphony Limited Complaints & Reviews

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Last updated Apr 30, 2024
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Symphony Limited reviews & complaints page 3

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M
mukul gaikwad
Jun 8, 2022
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Product return and refund

Address:Parbhani

I ordered a symphony cooler from their website but it is not working properly and no cooling at all. So I requested to return but still after 15 days I get call that your order is received again after 15 days same thing happened I have not accepted the product.
Refund my amount and cancel the order
Order no. 23948
Return order no. 23948-1
Registered Mobile -[protected]...
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Address:Indore

I have purchased symphony siesta 70 cooler at 8 april 2022,
After 1 month cooling of cooler is less and after few days, water pump of cooler was no working,
I have complained at customer care, and technician comes next day and after repair water pump start woking but after 1 hrs again stop working water pump,
After that i again complain at customer care, detail is
*Call:* IN[protected]
*Call Registration...
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Website:symphony official website

We bought DIET 22T symphony air cooler last year (2021) April 4th, It worked fine the next few months till july, 2021. After that the cooling got reduced each day, i don't know why, and now from the last month one drop of water is not used by the cooler and therefore no cooling at all. I tried calling customer care but every time it disconnects while i was describing the problem, and this happened a few times. I also tried filing a complaint...
+3 photos
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H
Hirdayanand yadav
Jun 6, 2022
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Symphony 65 jumbo cooler

Address:57/9A saket nagar near SPS school

I purchased symphony 65 jumbo cooler on 5 may 2022 . On same day during delivery the product, cooler was not working and seller send his electrican to make it work . But after 1 month again there is same problem in cooler . I request please change my cooler and refund my money . Symphony product is not worthy of my money ....
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D
David Preetham
Jun 1, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Product not delivered not response from customer care

Address:https://www.symphonylimited.com/products/household-cooler.html

Order product on 01/05/2022 Order ID: 28783.

Product is not working, raised complaint no one reached. no proper customer care number its all IVR voice, No mail ID to communicate.

Product choosed for return after 18 days product picked from me by Delhivery couries service again one more pathetic service partner arranged by symphony.

01/06/2022 there no further update on return/refund/replacement...
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S
Saikrishna983
from Proddatur, Andhra Pradesh
May 31, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Received defective product. Facing many problems within 4 months of purchase

We bought symphony storm 70XL Desert cooler on 25th march 2022. From Day 7 of purchase we are facing problems with this one. At first water motor got damaged and service agent after two complaints replaced it with new motor. Now sparking and firing is happening near blower. Whatsapp customer support is not available and they are not registering complaint also. Even they blocked account on Twitter also. If you can’t respect customers, how...
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A
A Himabindu
May 21, 2022
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Water pump issue

Water pump is not working...
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Priyanshu Kesari
May 21, 2022
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Refund my #33766 symphony cooler

Address:289/252 Arya nagar lucknow

I ordered a cooler whose order number is #33766, it has an old rusted product, parts are missing from it and i can not assemble the cooler not even a wheel has arrived. The remote has junk rust scratch on it. I called the customer service team and they said return and refund is not allowed only replacement can be done. This is highly disappointing i don't need this product anymore as my trust on symphony has been ruined.
I trusted...
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V
Vikrant Vaidya
May 17, 2022
May 29, 2022
This thread was updated on May 29, 2022
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Symphony VFD for Venti-cool 20U

2 months back, I purchased Symphony VFD for Symphony Venti-Cool 20U to control the speed. It's making such a loud noise which is unbearable. I am following up with company for fixing or refund but they say their product will make such a huge noise. Pathetic response from Symphony for a Rs. 17000 product. I would recommend not to buy this product and moreover this shows their policies around customer satisfaction. I complained via their website...
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S
Suryansh Bhanti Kulshrestha
May 15, 2022
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I purchased a cooler on 2nd july 2021 after that it had motor and pump problem

Address:FP12-TP50, Bodakdev, Off SG Highway, Ahmedabad-380059, India
Website:www.symphonylimited.com/home

I purchased a symphony cooler on 2nd july 2021 after that it hd motor and pump problem since it is in warranty so i filed a complaint but no one visited. The authorized service centre of my city firozabad talked to very rudely and shouted on me on call +[protected] here is the number of that person the technician is also denying the service even when its in warranty i filed a complaint on 27 april 2022 and till now no one visited to solve...
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A
Aayu0307
from Patna, Bihar
May 12, 2022
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Symphony cooler ice cube 27

Address:Kali Mandir Road, Hanuman Nagar, Pratima Pandey House

My symphony cooler ice cube 27 pump not working...
+1 photos
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J
jayeshpatil053
from Amravati, Maharashtra
May 11, 2022
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Cooler not cooling as expected

Refer the invoice : SLA262RS5323505

Buyed product on 4th May. Received delivery on 5th May.

Raised a complained to Croma store same day. They said try out things.

I tired and told them not working at all. Replace the product or repair the product.

Very poor cooling not like at a store as well. i can consider bit less from store but it is very very poor.

I asked them...
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W
what\'s status
May 9, 2022
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It was newycooler and Not getting cool

I brought symphony cooler from bajaj show electronic.there no cool coming from cooler.I raise a complaint before two weeks no body take action Even they did not CONTACT me.
After two weeks went bajaj there floor manager got beats.he raised police complaint on me.
I won't leave THOSE WHO WORKS IN ### SYMPHONY i go as long as till my death.
You worst ### are drinking poor peoples blood, you are the guys eating public...
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S
Satyamsid234
from Begusarai, Bihar
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Cooler sumo70

After the use of 10 days the water pump stops working so i filled a complaint by call to customer service
A mechanic came who is trying to replace the water pump with old and repaired one so i insists not to.
After a long conversation with customer service again a mechanic came who replaced with old cracked repaired one
Now no one is there for my solution...
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D
Dhiraj Banait
from Bengaluru, Karnataka
May 7, 2022
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Complaint regarding water pump

Address:Yashodhan park jamner road bhusawal

I purchase symphany winter 80xl i+ model cooler from retails kiran furniture bhusawal maharashtra after month pump does not working just vibrating sound occurred service engineer came after call to retailer but he does not resolved my issue yet and also je don't have any proper knowledge about to service cooler and also raised more trouble with my cooler i stuck and bad experiences from their service and complete feel waste of my money and...
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R
rajeshaaditya
from NEW DELHI, Delhi
May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Symphony Cooler HI Cool 45T

Hi,

My name is Rajesh Kumar (mobile number[protected] and I bought a Symphony Air Cooler (HiCool 45T) from Electronic Palace, Dwarka, New Delhi on 24th August 2021.

This cooler started giving me trouble on 15 th April 2022, wherein the front wheel on the right side of the cooler started coming out byitself and the cooler would fall because if dis-balancing. I contacted the customer care for the problem and the...
+7 photos
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09amit
from Delhi, Delhi
May 6, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Cooler fan blade broken

Address:Symphony ltd, Gujarat

I would like to tell here that my symphony air cooler ..model ICE CUBE 27..fans has been damaged..and no one is attending complaints related to in symphony service center Aurangabad, bihar. I called multiple times to service center and also logged complain in symphony customer care. But no one resolving my issue....
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S
Singhadarsh868
from Baikunthpur, Chhattisgarh
May 4, 2022
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Diet 50 I want Exchange due to low air throw

Address:Ahemdabad gujrat warehouse

I want exchange of diet 50i because air throw is very less and not sufficient for my room.
I ordered it from symphony website.
Trying to talk to their executives but they didn't help
My order no is 24434...
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C
Chandrabhan Dhonde
May 3, 2022
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Delay in repair and providing parts

Address:Nashik Maharashtra

I have requested for repair of my cooler on 20 April 2022, till it was not get repaired due unavailability of PCB, accessories, and not action taken by company as I have filled complaint number [ID: 3180952] .it is very unfortunate to say that customer service by symphony is zero percent helpful towards customer....
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M
Mac Kumar
from Gulbarga, Karnataka
May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Symphony Jumbo 70 G

Hopeless service and hopeless people come from hopeless symphony,
Nothing is perfect, but the way service people cheat, mislead and without addressing the issue, they will close your complaint.
Very pathetic useless service from day one.
Brought new symphony Jumbo 70 G, had a product defect from the company, raised a complaint, hoping to get solution, I'm 101% sure you will not get solution and your complaint will be...
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