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Ticketgenie India Complaints & Reviews

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Last updated May 8, 2024
Complaints 77
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30
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Ticketgenie India reviews & complaints page 3

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A
Amrit Chand
from Hyderabad, Telangana
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amount deducted but no ticket booked.

Address:Khordha, Odisha, 751012
Website:in.ticketgenie.in

I am trying to book ticket for 28 nov-2018 hockey world cup event in barabati stadium, money deducted (Rs 512/-) from account but no ticket booked. Kindly update me status of my booking as the event has left only seven days, otherwise refund my account. I have already create ticket with https://in.ticketgenie.in website.

Contact me - amrit. Chand. [protected]@gmail.com (Email used for booking)
[protected]/[protected]...
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T
Tysonrose
from Korba, Chhattisgarh
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link crashed

Website:www.ticketgenie.com

Ind vs aus 24th sept. 2017 tickets are not being booked as the link can't be opened. It showed server error. When will the sale be resumed and why does this happen on your website only. Very disappointing performance from your side. You should transfer this job to bookmyshow. They are much better than you. It's always been the worst experience on your website....
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L
Lavish Mundra
from Indore, Madhya Pradesh
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india vs australia 3rd odi tickets

Address:Bangalore, Karnataka
Website:www.ticketgenie.in

We were told that the tickets of india vs australia 3rd odi to be held on 24/09/2017 will be made available online on 15/09/2017 @ 11.00am.
Indians especially indoris are too fond of cricket, we and many more families arranged the laptops, cards and stuffs by 10.30, eagerly waiting for 11.00am, what happens is pure crap, the site crashes and their reply are epic....
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M
manjeet kumar prajapti
from Mainpuri, Uttar Pradesh
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Ticket not booked and money not returned

Address:212305
Website:[email protected]

Transaction id: [protected] train no./name: 13022/mithila express date of booking: 01-jul-2017
Date of journey: 02-jul-2017 date of boarding: 02-jul-2017 date of arrival: 03-jul-2017
From: jasidih jn (Jsme) to: howrah jn (Hwh) boarding at: jasidih jn (Jsme)
Resv upto: howrah jn (Hwh) quota: tatkal (Tq) class: sleeper class (Sl)
Payment status: payment failed bank name: credit & debit cards / net banking / wallet...
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C
Chintan Kamaliya
from Surat, Gujarat
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Refund for amount

Address:Rajkot, Gujarat, 360004

Dear Sir,
I have tried to book 2 tickets on 21st March for Gujarat Lions vs Rcb match on 18th april. Amount 1933 has been debited from my account but tickets are not booked.
Please arrange the refund for amount 1933. Let me know if you required any details.
Failed transaction
Ref No.[protected].
mo no. [protected]
Your sincerely
Chintan Kamaliya...
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J
Jigar mali
Mar 20, 2023
This thread was updated on Mar 20, 2023
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction but money deducted from my bank account

Address:Kutch, Gujarat, 370265
Website:ipl tickets ticketgenie pvt.ltd.

Dear Sir,
I have tried to book 5 tickets on 21st april for Gujarat Lions vs Kings XI punjab match on 23rd april. Amount 4092 has been debited from my account but tickets are not booked.
Please arrange the refund for amount 4092. Let me know if you required any details.
Failed transaction
Ref No.[protected].
Your sincerely
Jigar kumar Sisodiya...
+1 photos
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S
santum03
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Non refunding of money

Address:Kolkata, West Bengal, 700069
Website:ticketgenie.ticketgeting

I, santu mondal have booked 4 tickets for kolkata - mumbai match on 05/10/2016 for the scheduled date 25/10/2016 for rs. 1633. But the status of my transaction is failed but amount has also been deducted from my account. Transaction no...[protected] and merchant transaction id is... K[protected]. I have provided all the requisite information including bank account statement for refunding the amount as per the organisation's instruction....
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Address:Indore, Madhya Pradesh, 452005
Website:ticketgenie

My ref no is:[protected] is failed and amount is being deducted transaction is being done on tuesday 27 sep 2016 on 3.05 pm
Please provide me the conformation mail for the above.
other ticket with refrence number:[protected] time amount deducted
on 4.27 and I got the conformation mail for this but not for the first transaction that I did on 3.05 pm today.
Please provide the conformation mail for the first one...
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J
Joydeep Banik
from Ranchi, Jharkhand
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IPL 2016 tickets has not been delivered yet

Address:741302
Website:www.ticketgenie.in/KKR-2016

With due respect i beg to state that i bought two ipl tickets online for kkr vs srh match which is going to be held in kolkata on 22may, 2016 from 4 pm. I bought the tickets approximately over a month ago. And i also booked for courier delivery against my booking. But the tickets have not been delivered to the given address till the date. There is only nine days for the match, but i haven't received my tickets.

I, therefore,...
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D
ddd_sarkar06
from Mumbai, Maharashtra
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Www.ticketgenie.com / IPL Non delivery of tickets

Address:Bangalore, Karnataka, 033
Website:www.ticketgenie.com

I have booked 3 Tickets for IPL KKR vs Rising Pune Supergiants match on 25th Apr'16 & paid extra 90 rupess for the courier services (Ref no[protected], using iplt20.com through www.ticketgenie.in. Though It claims the ticket to be delivered thru courier within stipulated timeline. But after more than two weeks I have not recieved the tickets.What should I do for this....
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Address:Bangalore, Karnataka, 560002

I booked 6 tickets on 15th Feb' 2016, (Rs.700/- ) which got deducted from my account while booking tickets for SAG Closing Ceremony 2016.I mailed them on 15th Feb'2016 about the issue but till date there is no refund. i have mailed them several times more then 20 times but every time they say "your refund is generated from our end, contact your bank". I have even send them my updated passbook but still they are still saying the same thing...
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J
Jaynta
from Kolkata, West Bengal
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Not taking complain for refund of ipl ticket

Address:Kolkata, West Bengal

Sir,

I have booked 2 tickets for IPL online as on 07/04/15 for the match was to be held on 26/04/2015 from Ticket Genie India company and when the match was under decision of cancellation I and my wife left the Block " H " and reached at Gate No - 12 to exist from Eden Garden. But the person posted by Eden Garden Authority at Gate No -12 collected ticket counter parts from me for punching with Exist Machine and did...
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R
Rachi.goel6
from Gurgaon, Haryana
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Very Unprofessional

Address:Bangalore, Karnataka

Nadeem and Silver, As per there discussion with me in the morning, they said that they will provide me all the details by 7 in the evening, for the requirements I have asked for. And it was so annoying, that I have not received any single call or msg from them. I have been trying there number for 100 - 120 times, but there is no response. This is really dissapointing and seriously not acceptable. They are so unprofessional...
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S
Sanez
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for IPL tickets

Address:Kolkata, West Bengal

Hi, I had tried to book 2 IPL tickets on 7th May, 2014 for KKR vs RCB match to be held on 22nd May, 2014 in Eden Gardens, Kolkata. The amount of Rs. 1885 was debited from my account & the tickets were not booked. Initially, I had raised a service request with my bank Kotak Mahindra (on 7th May, 2014) for the debited amount of Rs. 1885 for the tickets. But they confirmed yesterday evening that the amount of Rs. 1885 has been credited...
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A
arupg78
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount

Address:North 24 Parganas, West Bengal

Dear Sir,

This is to inform you that on 23.03.13 I have made online booking of 4 tickets for IPL T 20 match between Kolkata Knight Riders Vs Chennai Super Kings scheduled to be played on 20.04.13 at Eden Gardens through Ticketgenie India Pvt. Ltd, # 95, 2nd floor, Harihara Building, NR Road, Bangalore -560002, Phone: +[protected], Fax:[protected], Email: [protected]@tgipl.com. I opted for door delivery of the tickets and a...
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J
jitendra.yash84
from LILUAH, West Bengal
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TICKET GET AFTER ENDING MATCH

Address:Howrah, West Bengal

I BOOKING 2 IPL TICKET ONLINE FOR 14/04/2013, BUT I GET THAT TICKET AFTER ENDING THE MATCH, 16/04/2013. YOU ARE BETRAYED WITH US, SEND ME MY MONEY 685/- FOR TWO TICKET, OTHERWISE WE GOING IN CONSUMER COURTS TODAY, IF YOU ARE NOT TELL ME THE REASON. PLS. REPLY OR CALL US IMMEDIATE. [protected], [protected].

PLS. YOU CHEKING YOUR ALL SYSTEM WHY IT'S SENDING TOO LATE.

TICKET BOOKING DETAILS

BOOKING...
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B
baric76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of 3 IPL Tickets booked by Ticketgenie India

Hi sir,
Today (3rd april) I have booked 3 IPL 6 tickets (each of Rs 400) from ticketgenie.in (website:http://tickets.ticketgenie.in/eventsReservation.aspx?companyEventGroupIDUnique=1) by using my HDFC Master Card ( International Debit Card) on around 10:15 a.m.. After the booking I have not received any e-ticket voucher in my email account , but still a total amount of Rs 1200 ( 3 tickets each of 400) has been deducted from my...
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S
Shanx
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO REFUND of Metallica Concert tickets yet!

Address:Delhi

Booked 2 tickets for Metallica Concert on Ticketgenie.in using my debit card. The concert scheduled in October 2011 got cancelled and the refund was to be processed by November 2011. Till now on 16th March 2012, Ticketgenie has not refunded my amount (Rs.5575). On calling they say the amount was refunded on 3rd Nov, whereas no money has been credited into my account. I have been updating my Passbook regularly and there is no refund yet. I...
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D
deepanjan.31
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money for IPL ticket not refunded

Address:Bangalore, Karnataka

Hi,

I booked three ticket via ticketgenie website for the IPL match between Mumbai and Bangalore which was to be held at Bangalore on 17th April, 2010 at Bangalore. My order number was 79799 and the total amount was Rs.720/-.

But on 12th April, I received a mail from them which stated the following.

"Due to a technical error in the ticketing website, it over sold more than the tickets allotted...
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R
rantosh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction amount refund

Address:Mumbai Suburban, Maharashtra

I tried to book 4 tickets worth Rs.500 each for Semifinal -2 match on April 22, 2010. I went to ticketgenie.in and made my selection and eventually completed my online credit card authorization for the cost of the tickets and after payment, the website did no take me back to ticketgenie.in for my ticket confirmation. When I checked my credit card statement, i had already lost Rs 2000. The call center number does not work and no one responds...
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