Ticketgenie India Complaints & Reviews

Dear Sir

I had purchased IPL 2010 Final tickets to be held at DY Patil Stadium on 25th April. I ordered 6 tickets of value 700 Rs each and selected deleivery by courier as option. It costed me Rs 4260. I got a courier from blue dart but it contained only 3 tickets instead of 6 tickets that i booked. I tried contacting ticketgenie but their customer care is pathetic. They never pick up call. I have read several more complaints...

On 6th april's morning I tried to book 6 tickets ( 800 each) for the 3rd place match at DY patil Stadium Mumbai on 24th April via my Citibank credit card.
I selected the print at home option, however both the times I didn't get a confirmation on these tickets. After entering my credit card details the server error was shown.
Thinking the transaction got canceled I booked the tickets again, however the transaction...

Sir,

I wanted to cancel my tickets for RCB vs Mum match in bangalore on april 17th, regarding which I had mailed them yesterday. But have received no response from ticket genie. No mentioned on their website are not working(some are always busy, and call center they are not picking up). Also[protected] is ringing with no response.

Please take this up with them, we are tired of calling up them again and again...

I booked two tickets on 26/02/10 for hockey world cup match on 04th March 2010.according to terms of the order i was to recieve my tickets through blue dart courier but i did not recieve tickets till the schdule of the match and even after it.I tried to contact the site through their helpline no.+[protected] but the phone was never recieved by anyone.I emailed to their email address [protected]@ticketgenie.in .but did not recieve any reply.I...

I had booked 11 tickets(6+5) for RCB vs KKR match on april 10th through ticketgenie.in
My transaction was successful and i also got the ticket number as confrirmation. They told they will dispatch the tickets through blue dart courier atleast before 3days of match. It is already 8th . I need my tickets soon ....

The fradulent was done by - Ticketgenie India Pvt. Ltd., 215 Bellary Road, Palace Orchards,Bangalore - 560080.
IPL tickets booked online using debit card payment on 02/03/10 for the match of 17/03/10 at Eden, Kolkata. But they did not deliver the tickets though at the time of booking it was told that through Blue Dart,atleast three days prior of the match, the tickets will be delivered. The amount forfeighted is Rs. 3600 for 3 tickets....

I have try to bought IPL ticket 4 times from http://www.ticketgenie.in . Money has been deducted for all the 4 attempts, but I could not get the ticket as it is showing server busy massage. I try to contact tem by phone and email repeatedly. I have not got any response from them. Please help....

I've booked my 3 IPL tickets for Rs. 1100 each on March 6th for the match on March 23rd in Bangalore. I've choose courier for the delivery of the tickets. I got message on my mobile for ticket booking confirmation but still i've not received the tickets. I've sent mail to [protected]@ticketgenie.in on Marc 12th regarding the delivery status no reply for that too. Today i sent a mail again, just 5 days left for the game....

I tried to book 2 tickets worth Rs.1100 each for Bangalore - Chennai match on march 23, 2010. I went to ticketgenie.in and made my selection and eventually completed my online credit card authorization for the cost of the tickets and after payment, the website did no take me back to ticketgenie.in for my ticket confirmation. I repeated this 3 times and no tickets were booked. When I checked my credit card statement, i had already lost Rs...

i have booked 7 tickets for the ipl match which is on 25th march 2010 between chennai super kings vs mumbai indians. My transaction order no. is 39631 and 39462. i have booked my tickets through net banking. but i have not received my tickets at my mailing address. so i want my tickets at home as i have paid charges for courier....

Hi

We had booked 3 tickets each for 2 matches - 12th March and 13th March in Mumbai.

After constant followup with the ticketgenie guys, the 12th March tickets were delivered on 10th March.(Please note that the Ticketgenie Helpline given is only accessible through a Reliance phone and if called from any other service provider, the call drops and does not get through!).

We never got the 13th March...

I had booked 4 tickets of DLF IPL on 4th Mar'10. The transaction confirmation no is 11233 - the ticket nos are 32524, 32525, 32526, 32527. I also paid courier charges for the tickets to be delivered to my home.

Althought the match is scheduled for tomorrow (16th Mar'10) I have not yet received the tickets and like many of the other people whose grievances are listed here, multiple phone calls and mails have yielded...

I've booked three tickets for IPLT20 match at Delhi scheduled for 19th March. Tickets were booked on 05th March with option to receive by courier.

Till date I've not received my tickets. Any and all attempts to contact TicketGenie are fruitless. There is no repsonse on their contact nos. [protected] or their customer support no.[protected]. There is no response to e-mails sent to [protected]@ticketgenie.in and [protected]@ticketgenie.inbr...

Sir,
I had placed order for DLF IPL tickets for the CSK vs Punjab match in Chennai on the 21st of March. I booked the tickets online a week back. Inspite of them sending me an sms that the tickets would be sent through courier, I have not received them. NO MAILS TO THE MENTIONED EMAIL ADDRESS ARE ANSWERED.
Pls do somethign about this.
My mobile number is [protected].
Ticket confirmation number is152794
br...

sir ,
as per my mail written yesterday for the non delivery of DlF IPL tickets , no response has been from your end. the match is fixed for tomorrow . so please kindly enquire from the company as these ticketgenie people have switched off their phone and no responses through email is there.

Writing to you as a consumer means that strict action should be taken , as then only we feel that we have right to say in the constitution.br...

On 10.03.2010 I booked two ticket (2x Rs. 1200=Rs. 2400) for the match between KKR & KINGS XI Punjab on 4th,April,2010 at Eden Garden.But After making online payment I didn't get any confirmation mail or any page to print.One error message came like

"Please wait... DO NOT use "back" or "refresh" buttons.Sorry, an unexpected error occurred while processing reply from payment gateway(3)br...

sir,

this is to bring to your kind notice that we had placed order for 3 DLF IPL tickets worth Rs 3500/each
for the upcoming match on 13 th march ,10 at mohali. the order was placed online on 16/02 for 2 tickets and 23/02 for additional one ticket. the mode of payment was through ICICI debit card.

SIr, these people had intimated that the tickets will be delivered 2 days prior to the match. But it is really...