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Vacations Gateway Complaints & Reviews

2.5
Last updated May 30, 2019
Complaints 289
Resolved
139
Unresolved
150
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Vacations Gateway Phone Numbers

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+91 12 0652 1232
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Vacations Gateway Website

Vacations Gateway Head Office Address

C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Vacations Gateway reviews & complaints page 2

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A
amysin001
from Delhi, Delhi
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Fraud vacations gateway

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationsgateway.co

Dear concern,
I am amit k singh . Have got a call from vacations gateway stating that they are from payment gateway as i am the customer of HDFC credit card and often uses online payment hence Mr sandip pathak of that company said me that i have an offer for u to get a laptop for this i have to book a travel package . using my hdfc credit card gateway they pooled my money twice stating that the 1st transaction is failed kindly book...
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S
SagarBamboli
from Raigarh Fort, Maharashtra
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Refund not yet given and fake promises

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vacationsgateway.co

Around a year ago i purchased a tour package frm this company & online transferred the amount. Mistakenly two amounts were deducted from my account which they agreed upon and told me after a process of 21 days theyll refund me. I haven't received it yet. Also they promised me stay at 5* hotels but all over india but never provided me with those hotels/resorts. Please help....
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G
Gopal K Athilath
from Mumbai, Maharashtra
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Vacation packages

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationsgateway.co

On the 22nd Feb.2013 a representative of the Company contacted over the mobile saying that I have won a Vacation Packages alongwith Fee Gifts for a price of Rs.5949. As I found the offer quite attractive, as per the representative guidance I have transferred the amount to their ICICI BANK account in Sector 110, NOIDA on the same date and I have received confirmation regarding receipt of the amount.Since then I have not heard anything from...
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T
The Bluebells English medium School
from Bhubaneshwar, Odisha
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Refund of excess amount debited from my account by vacations gateway noida

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.vacationsgateway.com.co

I had booked a holiday package with Vacations Gateway for an amount of Rs 8549/- but when punched my ATM an amount of Rs 17098 got deducted twice from my account which means an amount of Rs 34196 got deducted from my account. I have been pursuing the matter up for the last one year but no action has been initiated....
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N
nageshpadman
from Pune, Maharashtra
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Not refunding money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationsgateway.co

Hi, I am Nagesh Padman. I have registered with VACATIONS GATEWAY on 3rd Sept. 2015 as the company offered me EMI facility and a 'samsung grand 6' mobile as a gift. I made online transaction with oversaid comp. for Rs. 8549/- But the company neither provided EMI nor send any gift but the fraud company deducted the double amount i.e Rs 17098/- by trick from my account.
The company agreed to return Rs. 8549/- but not refunding since...
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A
aditya sarda
from Kanpur, Uttar Pradesh
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Refund amount of package

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationsgateway.com

Dear sir/madam, I have paid package amount of rs.8549 on 21st january, 2015 but i havent availed to the facilities of the package . I request the company to please refund my money amount rs.8549....
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A
Anjali Gole
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Laptop

Address:Pune, Maharashtra, 411041

I am receiving gift voucher of laptop. Actually when I am purchasing this we sawp our credit card 2 times. Then I am cancel the order & request vacations gateway to reverse my credit card payment. But only one time payment reversed in my account. I am taking continuous follow up for 2nd time transaction. But no one can reply from ur side. They send me mails that I Wii call tomarrow or I will check this. That I am very confuse about your services....
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N
Narendra Bhattad
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Free Gift and refund of money

Address:Ahmednagar, Maharashtra, 423601

Dear sir, I was purshased vacation package last year sept 2014, at that time company executive Mr.Akash was promise me for free gift of laptop but yet I can"t received laptop as a free gift. After that this year(Aug 2015) Mr.Kunal was call us and saying we will refund your amount but refunding amount is not deposited in my account till today.So please refund my amount as early as possible.Mr.Kunal was transferred Rs 7799/- From my account...
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M
MOhibbul
from Chandrapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationgateway.com

I have already register a compliant against said company. After launching my complaint company executive called me and force me to withdrawl my complaint then I refuse to take my compliant back she told me do whatever u want company will not refund your amount. After 1 week on 23/12/2015 company executive Rupali ([protected] )called me and said that she is calling from vacation gateway refund department and company is going to return your...
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K
Kapil Kabra
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received...

Address:Aurangabad, Maharashtra, 431001
Website:vacationsgateway.com

Sir, On dated 22.08.2015 Phone call received from sales department of Vacation Gateway. Mr. Imran was talking with me. he told me that your Last year Unutilised package amount was return to you. so please follow instruction as per my directions. I had followed the Directions as per Mr. Imran's Instruction. and He was doing fraud with us. He was send me the Payment Link instead of Refund Link. and I had made twice payment of Rs.8549.00. Then...
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M
MOhibbul
from Chandrapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing said product

Address:201301
Website:www.vacationsfateway.com

I have register a complaint earlier, the executive call me from the said company and she ask me to take my complaint back i refuse to take my complaint back and she told me they will not take any action agianst my complaint I want to take my amount refund pls take a serious action against the Vacation Gateway company. This company is very fraud....
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L
luckylks
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised booking

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vacationsgateway.co

On 29 may 2015, i got a call from this company for purchase of tour package for Rs. 7799. They promise me a gift item TAB. But when parcel came only a tour guidelines and rules. No gift package. Again i got a call from the same company on 22 Aug 2015 that you can get refund of the amount paid. by the process he collected my ICICI Debit Card No, ccv no, expiry date and OTP. instead of refunding my amount he debited my account Rs. 8549 two...
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C
Chethan Malthe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company had promised me to send a laptop after paying a amount of 8549 and they have failed to send even after 3 months

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:vacationsgateway.com.co

Got a call from payment gateway in Hindi, they said that they will be providing a Dell laptop if I pay them an amount 8549.I found that offer looks interesting and went ahead and transacted the amount, they have deducted the amount twice once from my SBI credit card and once from My Citibank credit card saying purposefully they have not received the amount.After the transaction confirmation of both they had sent me 2 reciepts as shown in...
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Address:Jharsuguda, Odisha, 768218
Website:www.vacationsgateway.co

Subject: Re: Refund of Rs. 8549/- From: CUSTOMER SERVICE Desk Fri, 4 Dec '15 1:42p To: You and others Cc: Bcc: Less | Show full Headers | View blocked images - Download all Thanks for your mail.. Waiting for your call for future communication call this no. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co "Good service is good business” ********************************************************************************... This...
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M
MOhibbul
from Chandrapur, Maharashtra
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Offering gifts against package purchase

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.vacationsgateway.co

I have purchased three holiday packages from vacations gateway company they offer me laptop, LED & samsung mobile as a gift in respective purchaes but they did not supplied me the proper booklet of my holiday packages and also not provide any gift from his side.my reference no is SDL00053850, SDL0054186, SDL00057090 RESPECTIVELY. Pls do the needfull....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vacationsgateway.co

Afte several calls from comp.VACATINOS GATEWAY C-56/5, SECTOR-62, NOIDA-201301, G.B. NAGAR (U.P.) INDIA. On 3rd sept. 2015 I payed 8500/- towards comp.& selected EMI option for payment. But the comp. deducted double by trickery i.e.17000/-.& also I haven't got EMI facility I suddenly informed to comp. to cancel one registration. My Tr. ID. is SDL00069307, & My cancellation No. is SDL00069306. I neither received my cancelled Transaction...
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H
Harish Paul
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund of both holiday package amount Rs 170098/-

Address:Gautam Buddh Nagar, Uttar Pradesh, Noida UP

Dear Sir, I was receiving continuously calls from 91-[protected] on 6/6/2015 from Vacations Gateway till make payment, They are very politely request me to pay the holiday package amount Rs 8549/- as you have selected for blackberry Z-30 mobile absolutely free with holiday package. Finally I made payment from my debit card, But Rs 8549/-is deducted two times i.e. Rs.17098/- from my account. Transactions message were forwarded to support...
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K
kishor hol
from Mumbai, Maharashtra
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Online fraud taking our money and not giving any vacation packages

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vacationsgateway.co.in

Myself Mr. Kishor Hol, I m living in pune. i got a call from vacations gateway representative Mr. Anil Sagar in december 2014 saying that my number is selected for a vacation package and a sony tab gift as i have done online transection for irctc ticket booking recently. so i have transfered rs 7790 from my account through net banking . After this i have recieved one welcome letter from them saying that my package is valid for one year and...
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A
amitthite
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Commitment

Address:411043
Website:all

Complaint no.-1 Yeh logoi ne muze 8549/- Rs. pay karane ke bad package ke sath SAMSUNG S6 mobile milaga aisa kaha tha aur yah payment bhi ECS hoga aisa kaha tha lekin abhi costumer care wale kehate hai ke aisa nahi hota yeh sale public ko chutiya banakar package bech rahe hai koi bhi inka package na kharide....
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R
rahiummer
from Fazilka, Punjab
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Refund my money

Address:Gautam Buddh Nagar, Uttar Pradesh, +91
Website:vacations gateway noida

rahiummer I ummer mohi ud din bhat from jammu and kashmir some one calls Me for the gifts one is Dell laptop and sony led tv. I have paid 8549 for the dell laptop my transition id is SDL00061202 and I have paid 8549 for the sony led tv with translation id SDL00061222. My customer id is VGNOQZHR20829. I have paid on 27/07/2015 and I have been told that the gifts will reach to your postal address in three days but thirty five days gone...
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